INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(279, 'Ticket', 2025020709, 4, 0, 1, 2, '2025-02-07 19:38:55', '2025-02-10 15:15:19', NULL, '[GLPI #2025020709] Novo chamado Ar Condicionado ( Triagem )', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'emerson@capc.com.br', 'Emerson Alves', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020709] Novo chamado Ar Condicionado ( Triagem )&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020709&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020709&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Ar Condicionado ( Triagem ) &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 16:38 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#38;gt; Ar Condicionado      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ar Condicionado ( Triagem ) - Necessita manutenção, mesmo no 18, oscilando&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020709&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Ar Condicionado ( Triagem )\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-07 16:38\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Manutenção &#62; Ar Condicionado  \n Descrição : Ar Condicionado ( Triagem ) - Necessita manutenção, mesmo no 18, oscilando\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020709/new@br262.hostgator.com.br', '', 'mailing', 'new'),
(280, 'Ticket', 2025020707, 4, 0, 1, 2, '2025-02-07 19:40:22', '2025-02-10 15:15:19', NULL, '[GLPI #2025020707] Chamado solucionado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020707] Chamado solucionado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 16:40&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ALUISIO SANTOS VIANA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36355-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc36355GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; TO/8174 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62; &#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 15:42 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  ALUISIO SANTOS&#60;br /&#62;CRM:  36355&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ALUISIO SANTOS VIANA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36355-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; TO/8174 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62; &#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 16:40\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nALUISIO SANTOS VIANA\n\nCRM: 36355-GO \nDATA DE INSCRIÇÃO: 17/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 17/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: TO/8174 (Transferido) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-07 15:42\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  ALUISIO SANTOS\nCRM:  36355\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-07 16:40]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nALUISIO SANTOS VIANA\n\nCRM: 36355-GO \nDATA DE INSCRIÇÃO: 17/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 17/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: TO/8174 (Transferido) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \nData de abertura 2025-02-07 16:40\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020707/solved.1738957222.226243898@br262.hostgator.com.br', '', 'mailing', 'solved'),
(281, 'Ticket', 2025020707, 4, 0, 1, 2, '2025-02-07 19:40:22', '2025-02-10 15:15:19', NULL, '[GLPI #2025020707] Chamado solucionado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020707] Chamado solucionado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 16:40&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ALUISIO SANTOS VIANA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36355-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; TO/8174 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62; &#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 15:42 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  ALUISIO SANTOS&#60;br /&#62;CRM:  36355&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ALUISIO SANTOS VIANA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36355-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; TO/8174 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62; &#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 16:40\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nALUISIO SANTOS VIANA\n\nCRM: 36355-GO \nDATA DE INSCRIÇÃO: 17/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 17/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: TO/8174 (Transferido) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-07 15:42\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  ALUISIO SANTOS\nCRM:  36355\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-07 16:40]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nALUISIO SANTOS VIANA\n\nCRM: 36355-GO \nDATA DE INSCRIÇÃO: 17/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 17/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: TO/8174 (Transferido) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \nData de abertura 2025-02-07 16:40\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020707/solved.1738957222.317486875@br262.hostgator.com.br', '', 'mailing', 'solved'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 16:40&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ALUISIO SANTOS VIANA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36355-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; TO/8174 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62; &#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 15:42 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  ALUISIO SANTOS&#60;br /&#62;CRM:  36355&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ALUISIO SANTOS VIANA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36355-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; TO/8174 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62; &#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020707_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 16:40\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nALUISIO SANTOS VIANA\n\nCRM: 36355-GO \nDATA DE INSCRIÇÃO: 17/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 17/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: TO/8174 (Transferido) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-07 15:42\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  ALUISIO SANTOS\nCRM:  36355\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-07 16:40]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nALUISIO SANTOS VIANA\n\nCRM: 36355-GO \nDATA DE INSCRIÇÃO: 17/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 17/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: TO/8174 (Transferido) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \nData de abertura 2025-02-07 16:40\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020707/solved.1738957222.2106913126@br262.hostgator.com.br', '', 'mailing', 'solved'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020709&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020709&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Ar Condicionado ( Triagem ) &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 16:38 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Gustavo Alves Campos &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#38;gt; Ar Condicionado      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ar Condicionado ( Triagem ) - Necessita manutenção, mesmo no 18, oscilando&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020709&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Ar Condicionado ( Triagem )\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-07 16:38\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Gustavo Alves Campos \n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Manutenção &#62; Ar Condicionado  \n Descrição : Ar Condicionado ( Triagem ) - Necessita manutenção, mesmo no 18, oscilando\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020709/assign_user.1738957245.598442538@br262.hostgator.com.br', '', 'mailing', 'assign_user');
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text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. &#60;/p&#62;\n&#60;p&#62;Exemplo: Atendimento 260196-03&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020704 \n\n Chamado: Descrição\n\n Título : Impressão de 2 folhas de laudos sem necessidade\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-07 10:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. \n\nExemplo: Atendimento 260196-03\n \n\n\n[2025-02-07 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PELA A INFORMA DA DIGITAÇÃO O FORMUOLARIO USADO NESSE LAUDO FOI O - BIOPSIA DIVERSA SIMPLES (03 MACROS)_\n\n \n\n_RECLAMAÇÃO EM ANÁLISE_\nData de abertura 2025-02-07 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 11:13]\nAutor Vinícius Caetano de Freitas\nDescrição Qual formulario que se trata ?\n\n[61e364d4-477c0bf0-67a614f9aa36f8.45970039] [http://chamado.capc.com.br/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704]\nData de abertura 2025-02-07 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020704/add_followup.1738957450.1591840036@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impress&#38;atilde;o de 2 folhas de laudos sem necessidade &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 10:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressão de 2 folhas de laudos sem necessidade\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-07 10:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. \n\nExemplo: Atendimento 260196-03\n \n\n\n[2025-02-07 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PELA A INFORMA DA DIGITAÇÃO O FORMUOLARIO USADO NESSE LAUDO FOI O - BIOPSIA DIVERSA SIMPLES (03 MACROS)_\n\n \n\n_RECLAMAÇÃO EM ANÁLISE_\nData de abertura 2025-02-07 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 11:13]\nAutor Vinícius Caetano de Freitas\nDescrição Qual formulario que se trata ?\n\n[61e364d4-477c0bf0-67a614f9aa36f8.45970039] [http://chamado.capc.com.br/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704]\nData de abertura 2025-02-07 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020704/add_followup.1738957450.1107338523@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impress&#38;atilde;o de 2 folhas de laudos sem necessidade &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 10:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; 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[2025-02-07 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressão de 2 folhas de laudos sem necessidade\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-07 10:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. \n\nExemplo: Atendimento 260196-03\n \n\n\n[2025-02-07 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PELA A INFORMA DA DIGITAÇÃO O FORMUOLARIO USADO NESSE LAUDO FOI O - BIOPSIA DIVERSA SIMPLES (03 MACROS)_\n\n \n\n_RECLAMAÇÃO EM ANÁLISE_\nData de abertura 2025-02-07 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 11:13]\nAutor Vinícius Caetano de Freitas\nDescrição Qual formulario que se trata ?\n\n[61e364d4-477c0bf0-67a614f9aa36f8.45970039] [http://chamado.capc.com.br/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704]\nData de abertura 2025-02-07 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020704/assign_user.1738957543.227116833@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impress&#38;atilde;o de 2 folhas de laudos sem necessidade &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 10:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. &#60;/p&#62;\n&#60;p&#62;Exemplo: Atendimento 260196-03&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Exames &#62; Erro Sistêmico  \n Descrição : Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. \n\nExemplo: Atendimento 260196-03\n \n\n\n[2025-02-07 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PELA A INFORMA DA DIGITAÇÃO O FORMUOLARIO USADO NESSE LAUDO FOI O - BIOPSIA DIVERSA SIMPLES (03 MACROS)_\n\n \n\n_RECLAMAÇÃO EM ANÁLISE_\nData de abertura 2025-02-07 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 11:13]\nAutor Vinícius Caetano de Freitas\nDescrição Qual formulario que se trata ?\n\n[61e364d4-477c0bf0-67a614f9aa36f8.45970039] [http://chamado.capc.com.br/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704]\nData de abertura 2025-02-07 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020704/observer_user.1738957543.1440548875@br262.hostgator.com.br', '', 'mailing', 'observer_user');
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(288, 'Ticket', 2025020704, 4, 0, 1, 2, '2025-02-07 19:45:43', '2025-02-10 15:15:19', NULL, '[GLPI #2025020704] Novo usuário em observadores Impressão de 2 folhas de laudos sem necessidade', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020704] Novo usu&#38;aacute;rio em observadores Impress&#38;atilde;o de 2 folhas de laudos sem necessidade&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impress&#38;atilde;o de 2 folhas de laudos sem necessidade &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 10:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. &#60;/p&#62;\n&#60;p&#62;Exemplo: Atendimento 260196-03&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressão de 2 folhas de laudos sem necessidade\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-07 10:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. \n\nExemplo: Atendimento 260196-03\n \n\n\n[2025-02-07 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PELA A INFORMA DA DIGITAÇÃO O FORMUOLARIO USADO NESSE LAUDO FOI O - BIOPSIA DIVERSA SIMPLES (03 MACROS)_\n\n \n\n_RECLAMAÇÃO EM ANÁLISE_\nData de abertura 2025-02-07 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 11:13]\nAutor Vinícius Caetano de Freitas\nDescrição Qual formulario que se trata ?\n\n[61e364d4-477c0bf0-67a614f9aa36f8.45970039] [http://chamado.capc.com.br/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704]\nData de abertura 2025-02-07 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020704/observer_user.1738957543.587957811@br262.hostgator.com.br', '', 'mailing', 'observer_user'),
(289, 'Ticket', 2025020704, 4, 0, 1, 2, '2025-02-07 19:45:43', '2025-02-10 15:15:19', NULL, '[GLPI #2025020704] Novo usuário em observadores Impressão de 2 folhas de laudos sem necessidade', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'carlos@capc.com.br', 'Carlos Eduardo Camões P Dias', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020704] Novo usu&#38;aacute;rio em observadores Impress&#38;atilde;o de 2 folhas de laudos sem necessidade&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impress&#38;atilde;o de 2 folhas de laudos sem necessidade &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-07 10:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. &#60;/p&#62;\n&#60;p&#62;Exemplo: Atendimento 260196-03&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 11:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 11:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020704&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressão de 2 folhas de laudos sem necessidade\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-07 10:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : Verificar porquê está saindo laudos de biopsias com 2 folhas sendo que o laudo está em 1 pagina. \n\nExemplo: Atendimento 260196-03\n \n\n\n[2025-02-07 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PELA A INFORMA DA DIGITAÇÃO O FORMUOLARIO USADO NESSE LAUDO FOI O - BIOPSIA DIVERSA SIMPLES (03 MACROS)_\n\n \n\n_RECLAMAÇÃO EM ANÁLISE_\nData de abertura 2025-02-07 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 11:13]\nAutor Vinícius Caetano de Freitas\nDescrição Qual formulario que se trata ?\n\n[61e364d4-477c0bf0-67a614f9aa36f8.45970039] [http://chamado.capc.com.br/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704]\nData de abertura 2025-02-07 11:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020704/observer_user.1738957543.60910861@br262.hostgator.com.br', '', 'mailing', 'observer_user'),
(290, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 19:56:54', '2025-02-10 15:15:20', NULL, '[GLPI #2025020615] Novo acompanhamento Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Novo acompanhamento Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/add_followup.1738958215.1474840472@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(291, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 19:56:54', '2025-02-10 15:15:20', NULL, '[GLPI #2025020615] Novo acompanhamento Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'emerson@capc.com.br', 'Emerson Alves', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Novo acompanhamento Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/add_followup.1738958215.1233933954@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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(292, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 19:56:54', '2025-02-10 15:15:20', NULL, '[GLPI #2025020615] Usuário mencionado Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'emerson@capc.com.br', 'Emerson Alves', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Usu&#38;aacute;rio mencionado Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/user_mention.1738958215.1859280448@br262.hostgator.com.br', '', 'mailing', 'user_mention'),
(293, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 19:56:54', '2025-02-10 15:15:20', NULL, '[GLPI #2025020615] Usuário mencionado Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'mariaregina@capc.com.br', 'Maria Regina Fernandes De Sousa', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Usu&#38;aacute;rio mencionado Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/user_mention.1738958215.485154753@br262.hostgator.com.br', '', 'mailing', 'user_mention'),
(294, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 19:56:54', '2025-02-10 15:15:20', NULL, '[GLPI #2025020615] Novo usuário em observadores Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'mariaregina@capc.com.br', 'Maria Regina Fernandes De Sousa', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Novo usu&#38;aacute;rio em observadores Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/observer_user.1738958215.472290258@br262.hostgator.com.br', '', 'mailing', 'observer_user'),
(295, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 19:57:23', '2025-02-10 15:15:20', NULL, '[GLPI #2025020615] Novo usuário em atribuídos Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/assign_user.1738958243.1659290366@br262.hostgator.com.br', '', 'mailing', 'assign_user');
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(296, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:05:51', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Novo usuário em atribuídos microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/assign_user.1738958751.597579412@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
(297, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:07:30', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Chamado solucionado microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Chamado solucionado microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/solved.1738958850.254357524@br262.hostgator.com.br', '', 'mailing', 'solved'),
(298, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:07:30', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Chamado solucionado microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'leila@capc.com.br', 'Leila Vieira Vale', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Chamado solucionado microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/solved.1738958850.135136426@br262.hostgator.com.br', '', 'mailing', 'solved'),
(299, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:07:30', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Usuário mencionado microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'leila@capc.com.br', 'Leila Vieira Vale', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Usu&#38;aacute;rio mencionado microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/user_mention.1738958850.1047824989@br262.hostgator.com.br', '', 'mailing', 'user_mention'),
(300, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:07:30', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Usuário mencionado microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'luanna@capc.com.br', 'Luanna Beatriz Sousa Silva', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Usu&#38;aacute;rio mencionado microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/user_mention.1738958850.1593065127@br262.hostgator.com.br', '', 'mailing', 'user_mention');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/user_mention.1738958850.1829537104@br262.hostgator.com.br', '', 'mailing', 'user_mention'),
(302, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:07:30', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Usuário mencionado microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'luanna@capc.com.br', 'Luanna Beatriz Sousa Silva', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Usu&#38;aacute;rio mencionado microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/user_mention.1738958850.1213301294@br262.hostgator.com.br', '', 'mailing', 'user_mention'),
(303, 'Ticket', 2025020608, 4, 0, 1, 2, '2025-02-07 20:07:30', '2025-02-10 15:15:20', NULL, '[GLPI #2025020608] Novo usuário em observadores microfone e cx de som', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'luanna@capc.com.br', 'Luanna Beatriz Sousa Silva', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020608] Novo usu&#38;aacute;rio em observadores microfone e cx de som&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:microfone e cx de som &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 12:00 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; , referente a reunião.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Luanna informou que iria necessitar apenas de um microfone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi disponibilizado para a Luanna uma WebCam Usb com o microfone embutido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"107\"&#62;@Luanna Beatriz Sousa Silva&#60;/span&#62; ciente das informações.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020608_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações. \n \n\n Chamado: Descrição\n\n Título : microfone e cx de som\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-06 12:00\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Equipamentos  \n Descrição : Solicito 1 cx de som e microfone para meu computador e 1 microfone para o notebook da Luanna para uma videochamada. A reunião será as 15:30 hs. Obg\n \n\n\n[2025-02-07 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO CONTATO COM A @LEILA VIEIRA VALE E @LUANNA BEATRIZ SOUSA SILVA , REFERENTE A REUNIÃO._\n\n_LUANNA INFORMOU QUE IRIA NECESSITAR APENAS DE UM MICROFONE._\n\n_FOI DISPONIBILIZADO PARA A LUANNA UMA WEBCAM USB COM O MICROFONE EMBUTIDO._\n\n@Leila Vieira Vale e @Luanna Beatriz Sousa Silva ciente das informações.\nData de abertura 2025-02-07 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020608/observer_user.1738958850.1451927507@br262.hostgator.com.br', '', 'mailing', 'observer_user'),
(304, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 20:07:51', '2025-02-10 15:16:27', NULL, '[GLPI #2025020615] Encerramento do chamado Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Encerramento do chamado Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-07 17:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : 2025-02-07 17:07\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : \n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/closed.1738958872.193518007@br262.hostgator.com.br', '', 'mailing', 'closed');
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(305, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 20:07:51', '2025-02-10 15:16:27', NULL, '[GLPI #2025020615] Encerramento do chamado Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'emerson@capc.com.br', 'Emerson Alves', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Encerramento do chamado Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-07 17:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : 2025-02-07 17:07\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : \n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/closed.1738958872.1316862868@br262.hostgator.com.br', '', 'mailing', 'closed'),
(306, 'Ticket', 2025020615, 4, 0, 1, 2, '2025-02-07 20:07:51', '2025-02-10 15:16:27', NULL, '[GLPI #2025020615] Encerramento do chamado Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'mariaregina@capc.com.br', 'Maria Regina Fernandes De Sousa', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Encerramento do chamado Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Zebra n&#38;atilde;o funciona &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 18:56 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-07 17:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora Zebra não funciona, após a troca do Ribow&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-07 17:07&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 07:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 07:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020615&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora Zebra não funciona\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-06 18:56\n Data de fechamento : 2025-02-07 17:07\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora Zebra não funciona, após a troca do Ribow\n \n\n Data da solução : 2025-02-07 17:07\n Tipo de solução : \n Solução : \n \n\n\n[2025-02-07 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _@EMERSON ALVES ENTROU EM CONTATO UM POUCO ANTERIORMENTE INFORMANDO QUE MESMO COM A BASE DE CONHECIMENTO FEZ TUDO O QUE ELE PODIA E NÃO SOLUCIONOU._\n\n_A TI  FOI AO LOCAL E TIVEMOS A INFORMAÇÃO QUE A FUNCIONARIA @MARIA REGINA FERNANDES DE SOUSA CONSEGUIU ANALISAR O ERRO DA TROCA DE RIBOW._\n\n_SIMPLESMENTE ESTAVA MAL ENCAIXADO._\n\n_TI NÃO TEVE INTERVENÇÃO..._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-07 16:56\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-07 07:50]\nAutor Vinícius Caetano de Freitas\nDescrição _PODE SEGUIR A BASE DE CONHECIMENTO DA PROPRIA ESTRUTURA DO CHAMADO PARA SOLUCIONAR O PROBLEMA EM CASO DE DUVIDAS._\n\n_[61E364D4-477C0BF0-67A5E579CA57F9.66005308] [http://chamado.capc.com.br/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615]_\nData de abertura 2025-02-07 07:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/closed.1738958872.138244222@br262.hostgator.com.br', '', 'mailing', 'closed'),
(307, 'Ticket', 2025020615, 14, 0, 1, 2, '2025-02-07 20:07:51', '2025-02-10 15:16:27', NULL, '[GLPI #2025020615] Pesquisa de satisfação Impressora Zebra não funciona', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'emerson@capc.com.br', 'Emerson Alves', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020615] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o Impressora Zebra n&#38;atilde;o funciona&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : Impressora Zebra n&#38;atilde;o funciona&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-07 17:07&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020615_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020615_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : Impressora Zebra não funciona\n\nData de fechamento : 2025-02-07 17:07\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020615_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020615/satisfaction.1738958872.814811947@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(308, 'Ticket', 2025020606, 4, 0, 1, 2, '2025-02-07 20:10:12', '2025-02-10 15:16:27', NULL, '[GLPI #2025020606] Novo acompanhamento Envio de e-mail', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020606] Novo acompanhamento Envio de e-mail&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020606\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Envio de e-mail &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 09:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:10]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esta sendo análisado a troca de serviço de dominio ou a melhora do serviço de dominio&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:10&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-06 12:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi repartado o problema &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a4d15f2d2059.72462339\" width=\"365\" src=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-06 12:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020606 \n\n Chamado: Descrição\n\n Título : Envio de e-mail\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-06 09:49\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Computador  \n Descrição : Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema\n \n\n\n[2025-02-07 17:10]\nAutor Vinícius Caetano de Freitas\nDescrição _ESTA SENDO ANÁLISADO A TROCA DE SERVIÇO DE DOMINIO OU A MELHORA DO SERVIÇO DE DOMINIO_\nData de abertura 2025-02-07 17:10\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-06 12:12]\nAutor Vinícius Caetano de Freitas\nDescrição _FOI REPARTADO O PROBLEMA _\n\n_[61E364D4-477C0BF0-67A4D15F2D2059.72462339] [http://chamado.capc.com.br/front/document.send.php?docid=462&#38;itemtype=Ticket&#38;items_id=2025020606]_\nData de abertura 2025-02-06 12:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020606/add_followup.1738959013.497568413@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(309, 'Ticket', 2025020606, 4, 0, 1, 2, '2025-02-07 20:10:12', '2025-02-10 15:16:27', NULL, '[GLPI #2025020606] Novo acompanhamento Envio de e-mail', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'miriam@capc.com.br', 'Miriam  Flores da Silva Damasceno', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020606] Novo acompanhamento Envio de e-mail&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Envio de e-mail &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 09:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:10]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esta sendo análisado a troca de serviço de dominio ou a melhora do serviço de dominio&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:10&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-06 12:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi repartado o problema &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a4d15f2d2059.72462339\" width=\"365\" src=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-06 12:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Envio de e-mail\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-06 09:49\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Computador  \n Descrição : Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema\n \n\n\n[2025-02-07 17:10]\nAutor Vinícius Caetano de Freitas\nDescrição _ESTA SENDO ANÁLISADO A TROCA DE SERVIÇO DE DOMINIO OU A MELHORA DO SERVIÇO DE DOMINIO_\nData de abertura 2025-02-07 17:10\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-06 12:12]\nAutor Vinícius Caetano de Freitas\nDescrição _FOI REPARTADO O PROBLEMA _\n\n_[61E364D4-477C0BF0-67A4D15F2D2059.72462339] [http://chamado.capc.com.br/front/document.send.php?docid=462&#38;itemtype=Ticket&#38;items_id=2025020606]_\nData de abertura 2025-02-06 12:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020606/add_followup.1738959013.638447969@br262.hostgator.com.br', '', 'mailing', 'add_followup');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(310, 'Ticket', 2025020606, 4, 0, 1, 2, '2025-02-07 20:10:12', '2025-02-10 15:16:27', NULL, '[GLPI #2025020606] Novo acompanhamento Envio de e-mail', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020606] Novo acompanhamento Envio de e-mail&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Envio de e-mail &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 09:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-07 17:10]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esta sendo análisado a troca de serviço de dominio ou a melhora do serviço de dominio&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:10&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-06 12:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi repartado o problema &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a4d15f2d2059.72462339\" width=\"365\" src=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-06 12:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Envio de e-mail\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-06 09:49\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Computador  \n Descrição : Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema\n \n\n\n[2025-02-07 17:10]\nAutor Vinícius Caetano de Freitas\nDescrição _ESTA SENDO ANÁLISADO A TROCA DE SERVIÇO DE DOMINIO OU A MELHORA DO SERVIÇO DE DOMINIO_\nData de abertura 2025-02-07 17:10\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-06 12:12]\nAutor Vinícius Caetano de Freitas\nDescrição _FOI REPARTADO O PROBLEMA _\n\n_[61E364D4-477C0BF0-67A4D15F2D2059.72462339] [http://chamado.capc.com.br/front/document.send.php?docid=462&#38;itemtype=Ticket&#38;items_id=2025020606]_\nData de abertura 2025-02-06 12:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020606/add_followup.1738959013.1665028454@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(311, 'Ticket', 2025020606, 4, 0, 1, 2, '2025-02-07 20:10:12', '2025-02-10 15:16:27', NULL, '[GLPI #2025020606] Novo acompanhamento Envio de e-mail', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020606] Novo acompanhamento Envio de e-mail&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020606&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Envio de e-mail &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-06 09:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; 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text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esta sendo análisado a troca de serviço de dominio ou a melhora do serviço de dominio&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-07 17:10&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-06 12:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi repartado o problema &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a4d15f2d2059.72462339\" width=\"365\" src=\"/front/document.send.php?docid=462&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020606\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-06 12:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Computador  \n Descrição : Preciso de ajuda para verificar porque os e-mails não estão sendo enviados para todos pelo sistema\n \n\n\n[2025-02-07 17:10]\nAutor Vinícius Caetano de Freitas\nDescrição _ESTA SENDO ANÁLISADO A TROCA DE SERVIÇO DE DOMINIO OU A MELHORA DO SERVIÇO DE DOMINIO_\nData de abertura 2025-02-07 17:10\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-06 12:12]\nAutor Vinícius Caetano de Freitas\nDescrição _FOI REPARTADO O PROBLEMA _\n\n_[61E364D4-477C0BF0-67A4D15F2D2059.72462339] [http://chamado.capc.com.br/front/document.send.php?docid=462&#38;itemtype=Ticket&#38;items_id=2025020606]_\nData de abertura 2025-02-06 12:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020606/add_followup.1738959013.997247555@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(312, 'Ticket', 2025012212, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025012212] Encerramento do chamado PROBLEMA COM IMPRESSAO DE COPIAS', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025012212] Encerramento do chamado PROBLEMA COM IMPRESSAO DE COPIAS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025012212&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025012212&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:PROBLEMA COM IMPRESSAO DE COPIAS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luccas Henrique Abreu Casado      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-01-22 16:26 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;COPIAS SCANEADAS ESTAO SAINDO MUITO CLARAS&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:42&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Thiago realizou o acesso remoto e efetuou um ajuste nas configurações da Impressora.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com o Luccas que informou que o problema está solucionado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Thiago realizou o acesso remoto e efetuou um ajuste nas configurações da Impressora.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com o Luccas que informou que o problema está solucionado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025012212&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : PROBLEMA COM IMPRESSAO DE COPIAS\n Requerentes :  Luccas Henrique Abreu Casado  \n Data de abertura : 2025-01-22 16:26\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : COPIAS SCANEADAS ESTAO SAINDO MUITO CLARAS\n \n\n Data da solução : 2025-02-04 10:42\n Tipo de solução : \n Solução : _THIAGO REALIZOU O ACESSO REMOTO E EFETUOU UM AJUSTE NAS CONFIGURAÇÕES DA IMPRESSORA._\n\n_FEITO CONTATO COM O LUCCAS QUE INFORMOU QUE O PROBLEMA ESTÁ SOLUCIONADO._\n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-04 10:42]\nAutor Vinícius Caetano de Freitas\nDescrição _THIAGO REALIZOU O ACESSO REMOTO E EFETUOU UM AJUSTE NAS CONFIGURAÇÕES DA IMPRESSORA._\n\n_FEITO CONTATO COM O LUCCAS QUE INFORMOU QUE O PROBLEMA ESTÁ SOLUCIONADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-04 10:42\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição  Realizada a 1ª TENTATIVA DE CONTATO, de um total de 3 TENTATIVAS, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.\nData de abertura 2025-02-03 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025012212/closed.1739184027.1863072045@br262.hostgator.com.br', '', 'mailing', 'closed'),
(313, 'Ticket', 2025012212, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025012212] Encerramento do chamado PROBLEMA COM IMPRESSAO DE COPIAS', 'chamado@capc.com.br', 'CAPC', 'luccas@capc.com.br', 'Luccas Henrique Abreu Casado', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025012212] Encerramento do chamado PROBLEMA COM IMPRESSAO DE COPIAS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025012212&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025012212&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:PROBLEMA COM IMPRESSAO DE COPIAS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luccas Henrique Abreu Casado      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-01-22 16:26 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;COPIAS SCANEADAS ESTAO SAINDO MUITO CLARAS&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:42&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Thiago realizou o acesso remoto e efetuou um ajuste nas configurações da Impressora.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com o Luccas que informou que o problema está solucionado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Thiago realizou o acesso remoto e efetuou um ajuste nas configurações da Impressora.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com o Luccas que informou que o problema está solucionado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025012212&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : PROBLEMA COM IMPRESSAO DE COPIAS\n Requerentes :  Luccas Henrique Abreu Casado  \n Data de abertura : 2025-01-22 16:26\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : COPIAS SCANEADAS ESTAO SAINDO MUITO CLARAS\n \n\n Data da solução : 2025-02-04 10:42\n Tipo de solução : \n Solução : _THIAGO REALIZOU O ACESSO REMOTO E EFETUOU UM AJUSTE NAS CONFIGURAÇÕES DA IMPRESSORA._\n\n_FEITO CONTATO COM O LUCCAS QUE INFORMOU QUE O PROBLEMA ESTÁ SOLUCIONADO._\n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-04 10:42]\nAutor Vinícius Caetano de Freitas\nDescrição _THIAGO REALIZOU O ACESSO REMOTO E EFETUOU UM AJUSTE NAS CONFIGURAÇÕES DA IMPRESSORA._\n\n_FEITO CONTATO COM O LUCCAS QUE INFORMOU QUE O PROBLEMA ESTÁ SOLUCIONADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-04 10:42\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição  Realizada a 1ª TENTATIVA DE CONTATO, de um total de 3 TENTATIVAS, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.\nData de abertura 2025-02-03 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025012212/closed.1739184027.165461938@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:TELEFONE COM DEFEITO &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Stefany Costa de Alencar      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-01-24 09:53 &#60;br /&#62; 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font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:27]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; 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font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : TELEFONE COM DEFEITO\n Requerentes :  Stefany Costa de Alencar  \n Data de abertura : 2025-01-24 09:53\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Bom dia, o telefone da imagem além de está muito baixo ele fica alguns minutos na ligação e cai, toda vez que vai fazer ligação está acontecendo isso, teria como verificar pfv.\n \n\n Data da solução : 2025-02-05 16:59\n Tipo de solução : \n Solução : _REALIZADO O TESTE NO LOCAL E NÃO FOI IDENTIFICADO PROBLEMAS NA LINHA._\n\n_SENDO ASSIM CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:59]\nAutor Vinícius Caetano de Freitas\nDescrição _REALIZADO O TESTE NO LOCAL E NÃO FOI IDENTIFICADO PROBLEMAS NA LINHA._\n\n_SENDO ASSIM CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:59\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:27]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO CONTATO COM A @STEFANY COSTA DE ALENCAR , A MESMA INFORMOU QUE RECENTEMENTE O @DIRAEL COSTA DE FARIAS EFETUOU A TROCA DO APARELHO TELEFONE._\n\n_SEGUIMOS EM TESTE PARA A SOLUÇÃO DO PROBLEMA._\nData de abertura 2025-02-03 18:27\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025012404/closed.1739184027.1195438261@br262.hostgator.com.br', '', 'mailing', 'closed'),
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font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:27]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; 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font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : TELEFONE COM DEFEITO\n Requerentes :  Stefany Costa de Alencar  \n Data de abertura : 2025-01-24 09:53\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Bom dia, o telefone da imagem além de está muito baixo ele fica alguns minutos na ligação e cai, toda vez que vai fazer ligação está acontecendo isso, teria como verificar pfv.\n \n\n Data da solução : 2025-02-05 16:59\n Tipo de solução : \n Solução : _REALIZADO O TESTE NO LOCAL E NÃO FOI IDENTIFICADO PROBLEMAS NA LINHA._\n\n_SENDO ASSIM CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:59]\nAutor Vinícius Caetano de Freitas\nDescrição _REALIZADO O TESTE NO LOCAL E NÃO FOI IDENTIFICADO PROBLEMAS NA LINHA._\n\n_SENDO ASSIM CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:59\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:27]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO CONTATO COM A @STEFANY COSTA DE ALENCAR , A MESMA INFORMOU QUE RECENTEMENTE O @DIRAEL COSTA DE FARIAS EFETUOU A TROCA DO APARELHO TELEFONE._\n\n_SEGUIMOS EM TESTE PARA A SOLUÇÃO DO PROBLEMA._\nData de abertura 2025-02-03 18:27\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025012404/closed.1739184027.1950057412@br262.hostgator.com.br', '', 'mailing', 'closed'),
(317, 'Ticket', 2025012404, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025012404] Encerramento do chamado TELEFONE COM DEFEITO', 'chamado@capc.com.br', 'CAPC', 'dirael@capc.com.br', 'Dirael Costa De Farias', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025012404] Encerramento do chamado TELEFONE COM DEFEITO&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:TELEFONE COM DEFEITO &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Stefany Costa de Alencar      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-01-24 09:53 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Bom dia, o telefone da imagem além de está muito baixo ele fica alguns minutos na ligação e cai, toda vez que vai fazer ligação está acontecendo isso, teria como verificar pfv.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:59&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Realizado o teste no local e não foi identificado problemas na linha.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Sendo assim chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Realizado o teste no local e não foi identificado problemas na linha.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Sendo assim chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:27]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"226\"&#62;@Stefany Costa de Alencar&#60;/span&#62; , a mesma informou que recentemente o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"24\"&#62;@Dirael Costa De Farias&#60;/span&#62; efetuou a troca do aparelho telefone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Seguimos em teste para a solução do problema.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 18:27&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025012404&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : TELEFONE COM DEFEITO\n Requerentes :  Stefany Costa de Alencar  \n Data de abertura : 2025-01-24 09:53\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Bom dia, o telefone da imagem além de está muito baixo ele fica alguns minutos na ligação e cai, toda vez que vai fazer ligação está acontecendo isso, teria como verificar pfv.\n \n\n Data da solução : 2025-02-05 16:59\n Tipo de solução : \n Solução : _REALIZADO O TESTE NO LOCAL E NÃO FOI IDENTIFICADO PROBLEMAS NA LINHA._\n\n_SENDO ASSIM CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:59]\nAutor Vinícius Caetano de Freitas\nDescrição _REALIZADO O TESTE NO LOCAL E NÃO FOI IDENTIFICADO PROBLEMAS NA LINHA._\n\n_SENDO ASSIM CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:59\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:27]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO CONTATO COM A @STEFANY COSTA DE ALENCAR , A MESMA INFORMOU QUE RECENTEMENTE O @DIRAEL COSTA DE FARIAS EFETUOU A TROCA DO APARELHO TELEFONE._\n\n_SEGUIMOS EM TESTE PARA A SOLUÇÃO DO PROBLEMA._\nData de abertura 2025-02-03 18:27\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025012404/closed.1739184027.1389316374@br262.hostgator.com.br', '', 'mailing', 'closed'),
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