INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2556, 'Ticket', 2025022604, 4, 0, 0, 0, '2025-02-28 20:09:50', '2025-02-28 20:09:50', NULL, '[GLPI #2025022604] Encerramento do chamado WhatsApp Informação Erro', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022604] Encerramento do chamado WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022604\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022604&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lenir Pacheco Gomes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 10:20 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 17:09 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;WhatsApp Informação wzsuite está fora do ar&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:09&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:09]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;problemas de rota da operadora reparado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=541&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c217d674a985.29042186\" width=\"1427\" src=\"/front/document.send.php?docid=541&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:09&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-26 10:34]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Site fora do ar&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=529&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67bf185b704b01.60514291\" width=\"770\" src=\"/front/document.send.php?docid=529&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-26 10:34&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022604 \n\n Chamado: Descrição\n\n Título : WhatsApp Informação Erro\n Requerentes :  Lenir Pacheco Gomes  \n Data de abertura : 2025-02-26 10:20\n Data de fechamento : 2025-02-28 17:09\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : WhatsApp Informação wzsuite está fora do ar\n \n\n Data da solução : 2025-02-28 17:09\n Tipo de solução : \n Solução : \n \n\n\n[2025-02-28 17:09]\nAutor Vinícius Caetano de Freitas\nDescrição _PROBLEMAS DE ROTA DA OPERADORA REPARADO._\n\n_[61E364D4-477C0BF0-67C217D674A985.29042186] [http://chamado.capc.com.br/front/document.send.php?docid=541&#38;itemtype=Ticket&#38;items_id=2025022604]_\nData de abertura 2025-02-28 17:09\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-26 10:34]\nAutor Vinícius Caetano de Freitas\nDescrição _SITE FORA DO AR_\n\n_[61E364D4-477C0BF0-67BF185B704B01.60514291] [http://chamado.capc.com.br/front/document.send.php?docid=529&#38;itemtype=Ticket&#38;items_id=2025022604]_\nData de abertura 2025-02-26 10:34\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022604/closed.1740773390.1305123249@br262.hostgator.com.br', '', 'mailing', 'closed'),
(2557, 'Ticket', 2025022604, 4, 0, 0, 0, '2025-02-28 20:09:50', '2025-02-28 20:09:50', NULL, '[GLPI #2025022604] Encerramento do chamado WhatsApp Informação Erro', 'chamado@capc.com.br', 'Ticket', 'lenir@capc.com.br', 'Lenir Pacheco Gomes', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022604] Encerramento do chamado WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022604&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022604&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lenir Pacheco Gomes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 10:20 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 17:09 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;WhatsApp Informação wzsuite está fora do ar&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:09&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:09]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;problemas de rota da operadora reparado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=541&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c217d674a985.29042186\" width=\"1427\" src=\"/front/document.send.php?docid=541&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:09&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-26 10:34]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Site fora do ar&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=529&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67bf185b704b01.60514291\" width=\"770\" src=\"/front/document.send.php?docid=529&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-26 10:34&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022604&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : WhatsApp Informação Erro\n Requerentes :  Lenir Pacheco Gomes  \n Data de abertura : 2025-02-26 10:20\n Data de fechamento : 2025-02-28 17:09\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : WhatsApp Informação wzsuite está fora do ar\n \n\n Data da solução : 2025-02-28 17:09\n Tipo de solução : \n Solução : \n \n\n\n[2025-02-28 17:09]\nAutor Vinícius Caetano de Freitas\nDescrição _PROBLEMAS DE ROTA DA OPERADORA REPARADO._\n\n_[61E364D4-477C0BF0-67C217D674A985.29042186] [http://chamado.capc.com.br/front/document.send.php?docid=541&#38;itemtype=Ticket&#38;items_id=2025022604]_\nData de abertura 2025-02-28 17:09\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-26 10:34]\nAutor Vinícius Caetano de Freitas\nDescrição _SITE FORA DO AR_\n\n_[61E364D4-477C0BF0-67BF185B704B01.60514291] [http://chamado.capc.com.br/front/document.send.php?docid=529&#38;itemtype=Ticket&#38;items_id=2025022604]_\nData de abertura 2025-02-26 10:34\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022604/closed.1740773390.804339111@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022604&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022604&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lenir Pacheco Gomes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 10:20 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;WhatsApp Informação wzsuite está fora do ar&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:09&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:09]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;problemas de rota da operadora reparado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=541&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c217d674a985.29042186\" width=\"1427\" src=\"/front/document.send.php?docid=541&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:09&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-26 10:34]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Site fora do ar&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=529&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67bf185b704b01.60514291\" width=\"770\" src=\"/front/document.send.php?docid=529&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Exames &#62; Erro Sistêmico  \n Descrição : WhatsApp Informação wzsuite está fora do ar\n \n\n Data da solução : 2025-02-28 17:09\n Tipo de solução : \n Solução : \n \n\n\n[2025-02-28 17:09]\nAutor Vinícius Caetano de Freitas\nDescrição _PROBLEMAS DE ROTA DA OPERADORA REPARADO._\n\n_[61E364D4-477C0BF0-67C217D674A985.29042186] [http://chamado.capc.com.br/front/document.send.php?docid=541&#38;itemtype=Ticket&#38;items_id=2025022604]_\nData de abertura 2025-02-28 17:09\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-26 10:34]\nAutor Vinícius Caetano de Freitas\nDescrição _SITE FORA DO AR_\n\n_[61E364D4-477C0BF0-67BF185B704B01.60514291] [http://chamado.capc.com.br/front/document.send.php?docid=529&#38;itemtype=Ticket&#38;items_id=2025022604]_\nData de abertura 2025-02-26 10:34\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022604/closed.1740773390.1275971968@br262.hostgator.com.br', '', 'mailing', 'closed'),
(2559, 'Ticket', 2025022604, 14, 0, 0, 0, '2025-02-28 20:09:50', '2025-02-28 20:09:50', NULL, '[GLPI #2025022604] Pesquisa de satisfação WhatsApp Informação Erro', 'chamado@capc.com.br', 'Ticket', 'lenir@capc.com.br', 'Lenir Pacheco Gomes', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022604] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : WhatsApp Informa&#38;ccedil;&#38;atilde;o Erro&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-28 17:09&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022604_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022604_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : WhatsApp Informação Erro\n\nData de fechamento : 2025-02-28 17:09\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025022604_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022604/satisfaction.1740773390.1263917943@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022405_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022405_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:11&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;table style=\"border-collapse: collapse; width: 100.025%; height: 91.9688px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 22.2422px;\"&#62;\r\n&#60;td style=\"height: 22.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 22.2422px;\"&#62;Emerson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora DCP - L5652DN  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-24 09:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Impressora DCP - L5652DN - Papel A4 engasgando ao imprimir frente e verso&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:11]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;table style=\"border-collapse: collapse; width: 100.025%; height: 91.9688px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 22.2422px;\"&#62;\r\n&#60;td style=\"height: 22.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 22.2422px;\"&#62;Emerson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-24 10:51]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046471&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-24 10:51&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022405_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:11\n Tipo de solução : \n Solução :  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		Travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Emerson \n \n\n Chamado: Descrição\n\n Título : Impressora DCP - L5652DN \n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-24 09:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora DCP - L5652DN - Papel A4 engasgando ao imprimir frente e verso\n \n\n\n[2025-02-28 17:11]\nAutor Vinícius Caetano de Freitas\nDescrição  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		Travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Emerson\nData de abertura 2025-02-28 17:11\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-24 10:51]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR DIGITAL WORLD.\n\nORDEM DE SERVIÇO GERADA: 046471\nData de abertura 2025-02-24 10:51\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022405/solved.1740773479.705214103@br262.hostgator.com.br', '', 'mailing', 'solved');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022405_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022405_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:11&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;table style=\"border-collapse: collapse; width: 100.025%; height: 91.9688px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 22.2422px;\"&#62;\r\n&#60;td style=\"height: 22.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 22.2422px;\"&#62;Emerson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-24 10:51]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046471&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-24 10:51&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022405_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:11\n Tipo de solução : \n Solução :  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		Travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Emerson \n \n\n Chamado: Descrição\n\n Título : Impressora DCP - L5652DN \n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-24 09:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : Impressora DCP - L5652DN - Papel A4 engasgando ao imprimir frente e verso\n \n\n\n[2025-02-28 17:11]\nAutor Vinícius Caetano de Freitas\nDescrição  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		Travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Feito lubrificação do fusor limpeza e revisão geral acompanhado por Emerson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Emerson\nData de abertura 2025-02-28 17:11\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-24 10:51]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR DIGITAL WORLD.\n\nORDEM DE SERVIÇO GERADA: 046471\nData de abertura 2025-02-24 10:51\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022405/solved.1740773479.2077839799@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2562, 'Ticket', 2025022008, 4, 0, 0, 0, '2025-02-28 20:12:32', '2025-02-28 20:12:32', NULL, '[GLPI #2025022008] Chamado solucionado impressora', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022008] Chamado solucionado impressora&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022008_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022008_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:12&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:impressora &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ivanilson Pereira dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-20 12:03 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Atenção&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Está categoria informada ( INFORMÁTICA ) é GENÉRICA&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Favor procurar uma categoria que se enquandra na solicitação ( REQUISIÇÂO ) ou reclamação ( INCIDENTE ).&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;impressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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[2025-02-21 07:55]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046353&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-21 07:55&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:39]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:38]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Impressora&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:38]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022008_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:12\n Tipo de solução : \n Solução :  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Substituído cilindro acompanhado por Ivanilson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Ivanilson \n \n\n Chamado: Descrição\n\n Título : impressora\n Requerentes :  Ivanilson Pereira dos Santos  \n Data de abertura : 2025-02-20 12:03\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : _ATENÇÃO_\n\n_ESTÁ CATEGORIA INFORMADA ( INFORMÁTICA ) É GENÉRICA_\n\n_FAVOR PROCURAR UMA CATEGORIA QUE SE ENQUANDRA NA SOLICITAÇÃO ( REQUISIÇÂO ) OU RECLAMAÇÃO ( INCIDENTE )._\n\nimpressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...\n\n \n \n\n\n[2025-02-28 17:12]\nAutor Vinícius Caetano de Freitas\nDescrição  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Substituído cilindro acompanhado por Ivanilson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Ivanilson\nData de abertura 2025-02-28 17:12\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-21 07:55]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR DIGITAL WORLD.\n\nORDEM DE SERVIÇO GERADA: 046353\nData de abertura 2025-02-21 07:55\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:39]\nAutor Vinícius Caetano de Freitas\nDescrição  Realizada a 1ª TENTATIVA DE CONTATO, de um total de 3 TENTATIVAS, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.\nData de abertura 2025-02-20 17:39\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:38]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; IMPRESSORA_\nData de abertura 2025-02-20 17:38\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:38]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-20 17:38\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022008/solved.1740773552.1146483137@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2563, 'Ticket', 2025022008, 4, 0, 0, 0, '2025-02-28 20:12:32', '2025-02-28 20:12:32', NULL, '[GLPI #2025022008] Chamado solucionado impressora', 'chamado@capc.com.br', 'Ticket', 'ivanilson@capc.com.br', 'Ivanilson Pereira dos Santos', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022008] Chamado solucionado impressora&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022008_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022008_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:12&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:impressora &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ivanilson Pereira dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-20 12:03 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Atenção&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Está categoria informada ( INFORMÁTICA ) é GENÉRICA&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Favor procurar uma categoria que se enquandra na solicitação ( REQUISIÇÂO ) ou reclamação ( INCIDENTE ).&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;impressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-21 07:55]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046353&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-21 07:55&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:39]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:38]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Impressora&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022008_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:12\n Tipo de solução : \n Solução :  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Substituído cilindro acompanhado por Ivanilson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Ivanilson \n \n\n Chamado: Descrição\n\n Título : impressora\n Requerentes :  Ivanilson Pereira dos Santos  \n Data de abertura : 2025-02-20 12:03\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : _ATENÇÃO_\n\n_ESTÁ CATEGORIA INFORMADA ( INFORMÁTICA ) É GENÉRICA_\n\n_FAVOR PROCURAR UMA CATEGORIA QUE SE ENQUANDRA NA SOLICITAÇÃO ( REQUISIÇÂO ) OU RECLAMAÇÃO ( INCIDENTE )._\n\nimpressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...\n\n \n \n\n\n[2025-02-28 17:12]\nAutor Vinícius Caetano de Freitas\nDescrição  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Substituído cilindro acompanhado por Ivanilson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Ivanilson\nData de abertura 2025-02-28 17:12\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-21 07:55]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR DIGITAL WORLD.\n\nORDEM DE SERVIÇO GERADA: 046353\nData de abertura 2025-02-21 07:55\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:39]\nAutor Vinícius Caetano de Freitas\nDescrição  Realizada a 1ª TENTATIVA DE CONTATO, de um total de 3 TENTATIVAS, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.\nData de abertura 2025-02-20 17:39\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:38]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; IMPRESSORA_\nData de abertura 2025-02-20 17:38\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:38]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-20 17:38\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022008/solved.1740773552.1572340041@br262.hostgator.com.br', '', 'mailing', 'solved'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; 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Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;configurado e feito teste de cadastro com impressão de etiqueta primaria&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:13\n Tipo de solução : \n Solução : configurado e feito teste de cadastro com impressão de etiqueta primaria\n\n  \n \n\n Chamado: Descrição\n\n Título : ADEQUAR MASCARA DE RESULTADO\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-28 09:20\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Mapeamento  \n Descrição : adequar a nossa mascara URGENTE \n\nmn capc: CHHPV\n\nmn DB: HPVC\n \n\n\n[2025-02-28 17:13]\nAutor Thiago De Sá Mereb\nDescrição configurado e feito teste de cadastro com impressão de etiqueta primaria\n\n \nData de abertura 2025-02-28 17:13\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022802/solved.1740773633.916784088@br262.hostgator.com.br', '', 'mailing', 'solved'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:13&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; 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text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:13\n Tipo de solução : \n Solução : configurado e feito teste de cadastro com impressão de etiqueta primaria\n\n  \n \n\n Chamado: Descrição\n\n Título : ADEQUAR MASCARA DE RESULTADO\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-28 09:20\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Mapeamento  \n Descrição : adequar a nossa mascara URGENTE \n\nmn capc: CHHPV\n\nmn DB: HPVC\n \n\n\n[2025-02-28 17:13]\nAutor Thiago De Sá Mereb\nDescrição configurado e feito teste de cadastro com impressão de etiqueta primaria\n\n \nData de abertura 2025-02-28 17:13\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022802/solved.1740773633.1966482409@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2566, 'Ticket', 2025022802, 4, 0, 0, 0, '2025-02-28 20:13:53', '2025-02-28 20:13:53', NULL, '[GLPI #2025022802] Chamado solucionado ADEQUAR MASCARA DE RESULTADO', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022802] Chamado solucionado ADEQUAR MASCARA DE RESULTADO&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:13&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;configurado e feito teste de cadastro com impressão de etiqueta primaria&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:ADEQUAR MASCARA DE RESULTADO &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-28 09:20 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Mapeamento      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;adequar a nossa mascara URGENTE &#60;/p&#62;\n&#60;p&#62;mn capc: CHHPV&#60;/p&#62;\n&#60;p&#62;mn DB: HPVC&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Thiago De S&#38;aacute; Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;configurado e feito teste de cadastro com impressão de etiqueta primaria&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022802_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:13\n Tipo de solução : \n Solução : configurado e feito teste de cadastro com impressão de etiqueta primaria\n\n  \n \n\n Chamado: Descrição\n\n Título : ADEQUAR MASCARA DE RESULTADO\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-28 09:20\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Mapeamento  \n Descrição : adequar a nossa mascara URGENTE \n\nmn capc: CHHPV\n\nmn DB: HPVC\n \n\n\n[2025-02-28 17:13]\nAutor Thiago De Sá Mereb\nDescrição configurado e feito teste de cadastro com impressão de etiqueta primaria\n\n \nData de abertura 2025-02-28 17:13\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022802/solved.1740773633.535026221@br262.hostgator.com.br', '', 'mailing', 'solved');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62;  &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para grupos&#60;/span&#62;&#38;#160;: Matriz &#38;gt; TI - Tecnologia da Informa&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/add_followup.1740775257.1426765719@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/add_followup.1740775257.807825590@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022805_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022805_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:48&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LUIS FERNANDO BARBOSA SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 5560-TO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span id=\"doc5560TO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/25347 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-28 16:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  Luis Fernando B. Silva&#60;br /&#62;CRM:  5560&#60;br /&#62;UF:  TO&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Pedido 14488-26 Maria de L. P. Aguiar&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LUIS FERNANDO BARBOSA SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 5560-TO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/25347 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022805_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:48\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLUIS FERNANDO BARBOSA SILVA\n\nCRM: 5560-TO \nDATA DE INSCRIÇÃO: 28/02/2020 \nPRIMEIRA INSCRIÇÃO NA UF: 28/02/2020 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/25347 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada.  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-28 16:49\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  Luis Fernando B. Silva\nCRM:  5560\nUF:  TO\n\nPEDIDO 14488-26 MARIA DE L. P. AGUIAR\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-28 17:48]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLUIS FERNANDO BARBOSA SILVA\n\nCRM: 5560-TO \nDATA DE INSCRIÇÃO: 28/02/2020 \nPRIMEIRA INSCRIÇÃO NA UF: 28/02/2020 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/25347 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-28 17:48\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022805/solved.1740775719.897727457@br262.hostgator.com.br', '', 'mailing', 'solved');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2577, 'Ticket', 2025022805, 4, 0, 0, 0, '2025-02-28 20:48:39', '2025-02-28 20:48:39', NULL, '[GLPI #2025022805] Chamado solucionado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Ticket', 'emerson@capc.com.br', 'Emerson Alves', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022805] Chamado solucionado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022805_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022805_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:48&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LUIS FERNANDO BARBOSA SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 5560-TO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/25347 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Emerson Alves      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-28 16:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  Luis Fernando B. Silva&#60;br /&#62;CRM:  5560&#60;br /&#62;UF:  TO&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Pedido 14488-26 Maria de L. P. Aguiar&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LUIS FERNANDO BARBOSA SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 5560-TO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/02/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/25347 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022805_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 17:48\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLUIS FERNANDO BARBOSA SILVA\n\nCRM: 5560-TO \nDATA DE INSCRIÇÃO: 28/02/2020 \nPRIMEIRA INSCRIÇÃO NA UF: 28/02/2020 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/25347 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada.  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Emerson Alves  \n Data de abertura : 2025-02-28 16:49\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  Luis Fernando B. Silva\nCRM:  5560\nUF:  TO\n\nPEDIDO 14488-26 MARIA DE L. P. AGUIAR\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-28 17:48]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLUIS FERNANDO BARBOSA SILVA\n\nCRM: 5560-TO \nDATA DE INSCRIÇÃO: 28/02/2020 \nPRIMEIRA INSCRIÇÃO NA UF: 28/02/2020 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/25347 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-28 17:48\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022805/solved.1740775719.1636834660@br262.hostgator.com.br', '', 'mailing', 'solved'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030101&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030101&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora Reserva Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-01 10:46 &#60;br /&#62; 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Impressora  \n Descrição : Impressora Reserva Manutenção para ficar ok para ser encaminhada para outro posto \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030101/new@br262.hostgator.com.br', '', 'mailing', 'new'),
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Impressora  \n Descrição : Impressora Reserva Manutenção para ficar ok para ser encaminhada para outro posto \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030101/new@br262.hostgator.com.br', '', 'mailing', 'new'),
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Impressora  \n Descrição : Impressora Reserva Manutenção para ficar ok para ser encaminhada para outro posto \n \n\n\n[2025-03-01 10:48]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR DIGITAL WORLD.\n\nORDEM DE SERVIÇO GERADA: 046907\nData de abertura 2025-03-01 10:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030101/add_followup.1740836895.487331791@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62;  &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para grupos&#60;/span&#62;&#38;#160;: Matriz &#38;gt; TI - Tecnologia da Informa&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-01 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-01 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;computador com as instalações dos principais softwares ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515 \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Em atendimento (planejado)\n Atribuído para grupos : Matriz &#62; TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/add_followup.1740837994.1332927579@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2584, 'Ticket', 2025022515, 4, 0, 0, 0, '2025-03-01 14:06:34', '2025-03-01 14:06:34', NULL, '[GLPI #2025022515] Novo acompanhamento HOSPITAL SÃO DOMINGOS', 'chamado@capc.com.br', 'Ticket', 'dirael@capc.com.br', 'Dirael Costa De Farias', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022515] Novo acompanhamento HOSPITAL S&#38;Atilde;O DOMINGOS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;computador com as instalações dos principais softwares ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Em atendimento (planejado)\n Atribuído para grupos : Matriz &#62; TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/add_followup.1740837994.1552627066@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/add_followup.1740837994.2033704886@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-01 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-01 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;computador com as instalações dos principais softwares ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Em atendimento (planejado)\n Atribuído para grupos : Matriz &#62; TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/add_followup.1740837994.150671900@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (planejado)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1740997427.747976341@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2588, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 10:23:46', '2025-03-03 10:23:46', NULL, '[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'jerry@capc.com.br', 'Jerry Jose Soares', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (planejado)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1740997427.624583371@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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(2589, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 10:23:46', '2025-03-03 10:23:46', NULL, '[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (planejado)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1740997427.375804657@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2590, 'Ticket', 2025022008, 4, 0, 0, 0, '2025-03-03 10:23:48', '2025-03-03 10:23:48', NULL, '[GLPI #2025022008] Encerramento do chamado impressora', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022008] Encerramento do chamado impressora&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022008\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022008&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:impressora &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ivanilson Pereira dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-20 12:03 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-03-03 07:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Atenção&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Está categoria informada ( INFORMÁTICA ) é GENÉRICA&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Favor procurar uma categoria que se enquandra na solicitação ( REQUISIÇÂO ) ou reclamação ( INCIDENTE ).&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;impressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:12&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-21 07:55]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046353&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-21 07:55&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:39]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:39&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-20 17:38]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022008 \n\n Chamado: Descrição\n\n Título : impressora\n Requerentes :  Ivanilson Pereira dos Santos  \n Data de abertura : 2025-02-20 12:03\n Data de fechamento : 2025-03-03 07:23\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; 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IMPRESSORA_\nData de abertura 2025-02-20 17:38\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:38]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-20 17:38\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022008/closed.1740997428.606179349@br262.hostgator.com.br', '', 'mailing', 'closed');
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font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-03-03 07:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Atenção&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Está categoria informada ( INFORMÁTICA ) é GENÉRICA&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Favor procurar uma categoria que se enquandra na solicitação ( REQUISIÇÂO ) ou reclamação ( INCIDENTE ).&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;impressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 17:12&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;table style=\"border-collapse: collapse; width: 100.025%; height: 132.969px;\" border=\"1\"&#62;&#60;colgroup&#62;&#60;col style=\"width: 14.0937%;\" /&#62;&#60;col style=\"width: 85.8329%;\" /&#62;&#60;/colgroup&#62;\r\n&#60;tbody&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;Edmar&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 23.2422px;\"&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Motivo:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 23.2422px;\"&#62;travamento de papeis&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Laudo Técnico:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Substituído cilindro acompanhado por Ivanilson equipamento operacional &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr style=\"height: 43.2422px;\"&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;&#60;em&#62;&#60;strong&#62;Assinado por:&#60;/strong&#62;&#60;/em&#62;&#60;/td&#62;\r\n&#60;td style=\"height: 43.2422px;\"&#62;Ivanilson&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Impressora&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-20 17:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022008&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : impressora\n Requerentes :  Ivanilson Pereira dos Santos  \n Data de abertura : 2025-02-20 12:03\n Data de fechamento : 2025-03-03 07:23\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : _ATENÇÃO_\n\n_ESTÁ CATEGORIA INFORMADA ( INFORMÁTICA ) É GENÉRICA_\n\n_FAVOR PROCURAR UMA CATEGORIA QUE SE ENQUANDRA NA SOLICITAÇÃO ( REQUISIÇÂO ) OU RECLAMAÇÃO ( INCIDENTE )._\n\nimpressora com erro de cilindro,durante toda manha! favor verificar ,antes da troca do proximo...\n\n \n \n\n Data da solução : 2025-02-28 17:12\n Tipo de solução : \n Solução :  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Substituído cilindro acompanhado por Ivanilson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Ivanilson\n \n\n\n[2025-02-28 17:12]\nAutor Vinícius Caetano de Freitas\nDescrição  		_TÉCNICO:_\n 		Edmar\n\n 		_MOTIVO:_\n 		travamento de papeis\n\n 		_LAUDO TÉCNICO:_\n 		Substituído cilindro acompanhado por Ivanilson equipamento operacional \n\n 		_ASSINADO POR:_\n 		Ivanilson\nData de abertura 2025-02-28 17:12\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-21 07:55]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR DIGITAL WORLD.\n\nORDEM DE SERVIÇO GERADA: 046353\nData de abertura 2025-02-21 07:55\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:39]\nAutor Vinícius Caetano de Freitas\nDescrição  Realizada a 1ª TENTATIVA DE CONTATO, de um total de 3 TENTATIVAS, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.\nData de abertura 2025-02-20 17:39\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-20 17:38]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022114\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022114&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Alterar M&#38;aacute;scara de Resultado do Exame &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-21 17:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-03-03 07:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(35, 111, 161);\"&#62;&#60;strong&#62;Favor alterar/adequar Máscara de Resultado do Exame, encontra-se incorreto no sistema.&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62;&#60;/em&#62; MACROPROLACTINA, PESQUISA&#60;/p&#62;\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; Lab Rede&#60;/p&#62;\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; MAPRLSA&#60;/p&#62;\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Mnemônico Laboratório CAPC:&#60;/strong&#62;&#60;/em&#62; MACRO&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 16:50&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2905 com o nome de  MACROPROLACTINA - LR 2025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2905 com o nome de  MACROPROLACTINA - LR 2025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-24 16:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2905 com o nome de MACROPROLACTINA - LR 2025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-24 16:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-24 16:01]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;formulário e máscara criada &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=509&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022114\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67bcc1fc4d85c7.15201776\" width=\"469\" src=\"/front/document.send.php?docid=509&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022114\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-24 16:01&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-21 17:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Máscara &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; MAPRLSA&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-21 17:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-21 17:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-21 17:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 4&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022114 \n\n Chamado: Descrição\n\n Título : Alterar Máscara de Resultado do Exame\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-21 17:11\n Data de fechamento : 2025-03-03 07:23\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : FAVOR ALTERAR/ADEQUAR MÁSCARA DE RESULTADO DO EXAME, ENCONTRA-SE INCORRETO NO SISTEMA.\n\n_NOME DO EXAME:_ MACROPROLACTINA, PESQUISA\n\n_LABORATÓRIO APOIO:_ Lab Rede\n\n_MNEMÔNICO LABORATÓRIO APOIO:_ MAPRLSA\n\n_MNEMÔNICO LABORATÓRIO CAPC:_ MACRO\n \n\n Data da solução : 2025-02-28 16:50\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2905 COM O NOME DE  MACROPROLACTINA - LR 2025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\n \n\n\n[2025-02-28 16:50]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2905 COM O NOME DE  MACROPROLACTINA - LR 2025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-02-28 16:50\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-24 16:02]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2905 COM O NOME DE MACROPROLACTINA - LR 2025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\nData de abertura 2025-02-24 16:02\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-24 16:01]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO E MÁSCARA CRIADA _\n\n_[61E364D4-477C0BF0-67BCC1FC4D85C7.15201776] [http://chamado.capc.com.br/front/document.send.php?docid=509&#38;itemtype=Ticket&#38;items_id=2025022114]_\nData de abertura 2025-02-24 16:01\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-21 17:32]\nAutor Vinícius Caetano de Freitas\nDescrição Máscara _MNEMÔNICO LABORATÓRIO APOIO:_ MAPRLSA\nData de abertura 2025-02-21 17:32\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-21 17:32]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE PARA ALTERAÇÃO SOLICITADA_\nData de abertura 2025-02-21 17:32\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 4\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022114/closed.1740997429.608325467@br262.hostgator.com.br', '', 'mailing', 'closed');
