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font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; 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: 2025-02-25 16:03&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito o teste e se encontra escaneando normal &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be13fd10ab82.32693631\" width=\"1311\" src=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 16:03]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito o teste e se encontra escaneando normal &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be13fd10ab82.32693631\" width=\"1311\" src=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 16:03&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022511 \n\n Chamado: Descrição\n\n Título : olhar escaner do computador n: 2\n Requerentes :  Elissandra Alves De Oliveira  \n Data de abertura : 2025-02-25 13:41\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Manutenção &#62; Equipamentos / Instrumentos Próprios &#62; Parou de funcionar  \n Descrição : OLHAR ESCANER NO COMPUTADOR N: 2 \n \n\n Data da solução : 2025-02-25 16:03\n Tipo de solução : \n Solução : _FEITO O TESTE E SE ENCONTRA ESCANEANDO NORMAL _\n\n_[61E364D4-477C0BF0-67BE13FD10AB82.32693631] [http://chamado.capc.com.br/front/document.send.php?docid=522&#38;itemtype=Ticket&#38;items_id=2025022511]_\n \n\n\n[2025-02-25 16:03]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO O TESTE E SE ENCONTRA ESCANEANDO NORMAL _\n\n_[61E364D4-477C0BF0-67BE13FD10AB82.32693631] [http://chamado.capc.com.br/front/document.send.php?docid=522&#38;itemtype=Ticket&#38;items_id=2025022511]_\nData de abertura 2025-02-25 16:03\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022511/closed.1740766244.864337031@br262.hostgator.com.br', '', 'mailing', 'closed'),
(2483, 'Ticket', 2025022511, 4, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022511] Encerramento do chamado olhar escaner do computador n: 2', 'chamado@capc.com.br', 'Ticket', 'elissandra@capc.com.br', 'Elissandra Alves De Oliveira', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022511] Encerramento do chamado olhar escaner do computador n: 2&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022511&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022511&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:olhar escaner do computador n: 2 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Elissandra Alves De Oliveira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 13:41 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#38;gt; Equipamentos / Instrumentos Pr&#38;oacute;prios &#38;gt; Parou de funcionar      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;OLHAR ESCANER NO COMPUTADOR N: 2 &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-25 16:03&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito o teste e se encontra escaneando normal &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be13fd10ab82.32693631\" width=\"1311\" src=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 16:03]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito o teste e se encontra escaneando normal &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be13fd10ab82.32693631\" width=\"1311\" src=\"/front/document.send.php?docid=522&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022511\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 16:03&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022511&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : olhar escaner do computador n: 2\n Requerentes :  Elissandra Alves De Oliveira  \n Data de abertura : 2025-02-25 13:41\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Manutenção &#62; Equipamentos / Instrumentos Próprios &#62; Parou de funcionar  \n Descrição : OLHAR ESCANER NO COMPUTADOR N: 2 \n \n\n Data da solução : 2025-02-25 16:03\n Tipo de solução : \n Solução : _FEITO O TESTE E SE ENCONTRA ESCANEANDO NORMAL _\n\n_[61E364D4-477C0BF0-67BE13FD10AB82.32693631] [http://chamado.capc.com.br/front/document.send.php?docid=522&#38;itemtype=Ticket&#38;items_id=2025022511]_\n \n\n\n[2025-02-25 16:03]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO O TESTE E SE ENCONTRA ESCANEANDO NORMAL _\n\n_[61E364D4-477C0BF0-67BE13FD10AB82.32693631] [http://chamado.capc.com.br/front/document.send.php?docid=522&#38;itemtype=Ticket&#38;items_id=2025022511]_\nData de abertura 2025-02-25 16:03\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022511/closed.1740766244.1533903089@br262.hostgator.com.br', '', 'mailing', 'closed'),
(2484, 'Ticket', 2025022511, 14, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022511] Pesquisa de satisfação olhar escaner do computador n: 2', 'chamado@capc.com.br', 'Ticket', 'elissandra@capc.com.br', 'Elissandra Alves De Oliveira', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022511] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o olhar escaner do computador n: 2&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : olhar escaner do computador n: 2&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-28 15:10&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022511_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022511_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : olhar escaner do computador n: 2\n\nData de fechamento : 2025-02-28 15:10\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025022511_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022511/satisfaction.1740766244.1591056371@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(2485, 'Ticket', 2025022512, 4, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022512] Encerramento do chamado webcan com defeito', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022512] Encerramento do chamado webcan com defeito&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022512\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022512&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:webcan com defeito &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ferreira Silva Isabela      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 13:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos &#38;gt; WebCam      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Webcan computador Bueno 03, não esta funcionando.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-25 16:11&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Webcam esta funcionando normalmente&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be15e2801dd2.11055244\" width=\"1117\" src=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 16:11]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Webcam esta funcionando normalmente&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be15e2801dd2.11055244\" width=\"1117\" src=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 16:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 16:11]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Em análise&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 16:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022512 \n\n Chamado: Descrição\n\n Título : webcan com defeito\n Requerentes :  Ferreira Silva Isabela  \n Data de abertura : 2025-02-25 13:43\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Equipamentos &#62; WebCam  \n Descrição : Webcan computador Bueno 03, não esta funcionando.\n \n\n Data da solução : 2025-02-25 16:11\n Tipo de solução : \n Solução : _WEBCAM ESTA FUNCIONANDO NORMALMENTE_\n\n_[61E364D4-477C0BF0-67BE15E2801DD2.11055244] [http://chamado.capc.com.br/front/document.send.php?docid=523&#38;itemtype=Ticket&#38;items_id=2025022512]_\n \n\n\n[2025-02-25 16:11]\nAutor Vinícius Caetano de Freitas\nDescrição _WEBCAM ESTA FUNCIONANDO NORMALMENTE_\n\n_[61E364D4-477C0BF0-67BE15E2801DD2.11055244] [http://chamado.capc.com.br/front/document.send.php?docid=523&#38;itemtype=Ticket&#38;items_id=2025022512]_\nData de abertura 2025-02-25 16:11\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-25 16:11]\nAutor Vinícius Caetano de Freitas\nDescrição Em análise\nData de abertura 2025-02-25 16:11\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022512/closed.1740766244.1960609517@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2486, 'Ticket', 2025022512, 4, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022512] Encerramento do chamado webcan com defeito', 'chamado@capc.com.br', 'Ticket', 'isabela.ferreira@capc.com.br', 'Ferreira Silva Isabela', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022512] Encerramento do chamado webcan com defeito&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022512&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022512&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:webcan com defeito &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ferreira Silva Isabela      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 13:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Equipamentos &#38;gt; WebCam      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Webcan computador Bueno 03, não esta funcionando.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-25 16:11&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Webcam esta funcionando normalmente&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be15e2801dd2.11055244\" width=\"1117\" src=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 16:11]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Webcam esta funcionando normalmente&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67be15e2801dd2.11055244\" width=\"1117\" src=\"/front/document.send.php?docid=523&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022512\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 16:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 16:11]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Em análise&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 16:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022512&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : webcan com defeito\n Requerentes :  Ferreira Silva Isabela  \n Data de abertura : 2025-02-25 13:43\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Equipamentos &#62; WebCam  \n Descrição : Webcan computador Bueno 03, não esta funcionando.\n \n\n Data da solução : 2025-02-25 16:11\n Tipo de solução : \n Solução : _WEBCAM ESTA FUNCIONANDO NORMALMENTE_\n\n_[61E364D4-477C0BF0-67BE15E2801DD2.11055244] [http://chamado.capc.com.br/front/document.send.php?docid=523&#38;itemtype=Ticket&#38;items_id=2025022512]_\n \n\n\n[2025-02-25 16:11]\nAutor Vinícius Caetano de Freitas\nDescrição _WEBCAM ESTA FUNCIONANDO NORMALMENTE_\n\n_[61E364D4-477C0BF0-67BE15E2801DD2.11055244] [http://chamado.capc.com.br/front/document.send.php?docid=523&#38;itemtype=Ticket&#38;items_id=2025022512]_\nData de abertura 2025-02-25 16:11\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-25 16:11]\nAutor Vinícius Caetano de Freitas\nDescrição Em análise\nData de abertura 2025-02-25 16:11\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022512/closed.1740766245.1339567944@br262.hostgator.com.br', '', 'mailing', 'closed'),
(2487, 'Ticket', 2025022512, 14, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022512] Pesquisa de satisfação webcan com defeito', 'chamado@capc.com.br', 'Ticket', 'isabela.ferreira@capc.com.br', 'Ferreira Silva Isabela', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022512] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o webcan com defeito&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : webcan com defeito&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-28 15:10&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022512_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022512_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : webcan com defeito\n\nData de fechamento : 2025-02-28 15:10\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025022512_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022512/satisfaction.1740766245.1870833328@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(2488, 'Ticket', 2025022513, 4, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022513] Encerramento do chamado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022513] Encerramento do chamado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022513\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022513&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Gildeones Borges Gonzaga      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 13:49 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  CRISTIANO BARROS DE SA&#60;br /&#62;CRM:  12111&#60;br /&#62;UF:  DF&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-25 15:56&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;CRISTIANO BARROS DE SA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 12111-DF&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 06/02/2002&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 06/02/2002&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span id=\"doc12111DF\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/10592 (Ativo), RJ/812609 (Cancelado)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-25 15:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;CRISTIANO BARROS DE SA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 12111-DF&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 06/02/2002&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 06/02/2002&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/10592 (Ativo), RJ/812609 (Cancelado)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  CRISTIANO BARROS DE SA\nCRM:  12111\nUF:  DF\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-25 15:56\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nCRISTIANO BARROS DE SA\n\nCRM: 12111-DF \nDATA DE INSCRIÇÃO: 06/02/2002 \nPRIMEIRA INSCRIÇÃO NA UF: 06/02/2002 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/10592 (Ativo), RJ/812609 (Cancelado) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-25 15:56]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nCRISTIANO BARROS DE SA\n\nCRM: 12111-DF \nDATA DE INSCRIÇÃO: 06/02/2002 \nPRIMEIRA INSCRIÇÃO NA UF: 06/02/2002 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/10592 (Ativo), RJ/812609 (Cancelado) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-25 15:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022513/closed.1740766245.712374474@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022513&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022513&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Gildeones Borges Gonzaga      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 13:49 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  CRISTIANO BARROS DE SA&#60;br /&#62;CRM:  12111&#60;br /&#62;UF:  DF&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; 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[2025-02-25 15:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;CRISTIANO BARROS DE SA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 12111-DF&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 06/02/2002&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 06/02/2002&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Transferido&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/10592 (Ativo), RJ/812609 (Cancelado)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-25 15:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022513&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Gildeones Borges Gonzaga  \n Data de abertura : 2025-02-25 13:49\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  CRISTIANO BARROS DE SA\nCRM:  12111\nUF:  DF\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-25 15:56\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nCRISTIANO BARROS DE SA\n\nCRM: 12111-DF \nDATA DE INSCRIÇÃO: 06/02/2002 \nPRIMEIRA INSCRIÇÃO NA UF: 06/02/2002 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/10592 (Ativo), RJ/812609 (Cancelado) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-25 15:56]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nCRISTIANO BARROS DE SA\n\nCRM: 12111-DF \nDATA DE INSCRIÇÃO: 06/02/2002 \nPRIMEIRA INSCRIÇÃO NA UF: 06/02/2002 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Transferido \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/10592 (Ativo), RJ/812609 (Cancelado) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-25 15:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022513/closed.1740766245.1070164654@br262.hostgator.com.br', '', 'mailing', 'closed'),
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INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2491, 'Ticket', 2025022605, 4, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022605] Encerramento do chamado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022605] Encerramento do chamado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022605\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022605&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Esther da Silva Pereira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 11:04 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a): MURILO CHAVES &#60;br /&#62;CRM:  14065&#60;br /&#62;UF:  MT&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-26 13:02&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MURILO MORAES CHAVES DE OLIVEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 14065-MT&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc14065MT\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/33064 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-26 13:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MURILO MORAES CHAVES DE OLIVEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 14065-MT&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/33064 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-26 13:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022605 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Esther da Silva Pereira  \n Data de abertura : 2025-02-26 11:04\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a): MURILO CHAVES \nCRM:  14065\nUF:  MT\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-26 13:02\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMURILO MORAES CHAVES DE OLIVEIRA\n\nCRM: 14065-MT \nDATA DE INSCRIÇÃO: 10/01/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 10/01/2023 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/33064 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-26 13:02]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMURILO MORAES CHAVES DE OLIVEIRA\n\nCRM: 14065-MT \nDATA DE INSCRIÇÃO: 10/01/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 10/01/2023 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/33064 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-26 13:02\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022605/closed.1740766245.828308763@br262.hostgator.com.br', '', 'mailing', 'closed'),
(2492, 'Ticket', 2025022605, 4, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022605] Encerramento do chamado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Ticket', 'esther@capc.com.br', 'Esther da Silva Pereira', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022605] Encerramento do chamado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022605&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022605&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Esther da Silva Pereira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 11:04 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a): MURILO CHAVES &#60;br /&#62;CRM:  14065&#60;br /&#62;UF:  MT&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-26 13:02&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MURILO MORAES CHAVES DE OLIVEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 14065-MT&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/33064 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-26 13:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MURILO MORAES CHAVES DE OLIVEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 14065-MT&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 10/01/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; GO/33064 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-26 13:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022605&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Esther da Silva Pereira  \n Data de abertura : 2025-02-26 11:04\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a): MURILO CHAVES \nCRM:  14065\nUF:  MT\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-26 13:02\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMURILO MORAES CHAVES DE OLIVEIRA\n\nCRM: 14065-MT \nDATA DE INSCRIÇÃO: 10/01/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 10/01/2023 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/33064 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-26 13:02]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMURILO MORAES CHAVES DE OLIVEIRA\n\nCRM: 14065-MT \nDATA DE INSCRIÇÃO: 10/01/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 10/01/2023 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: GO/33064 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-26 13:02\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022605/closed.1740766245.1787139987@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022606\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022606&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Taynara Barros De Oliveira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 12:09 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;PEDIDO 14162-26&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  MATEUS FERREIRA DE SIQUEIRA E SILVA &#60;br /&#62;CRM:  29609&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; 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[2025-02-26 13:03]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MATEUS FERREIRA DE SIQUEIRA E SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 29609-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/02/2022&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 25/02/2022&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-26 13:03&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022606 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Taynara Barros De Oliveira  \n Data de abertura : 2025-02-26 12:09\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : PEDIDO 14162-26\n\nNome do(a) Médico(a):  MATEUS FERREIRA DE SIQUEIRA E SILVA \nCRM:  29609\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-26 13:03\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMATEUS FERREIRA DE SIQUEIRA E SILVA\n\nCRM: 29609-GO \nDATA DE INSCRIÇÃO: 25/02/2022 \nPRIMEIRA INSCRIÇÃO NA UF: 25/02/2022 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-26 13:03]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMATEUS FERREIRA DE SIQUEIRA E SILVA\n\nCRM: 29609-GO \nDATA DE INSCRIÇÃO: 25/02/2022 \nPRIMEIRA INSCRIÇÃO NA UF: 25/02/2022 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-26 13:03\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022606/closed.1740766245.2136171213@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022606&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022606&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Taynara Barros De Oliveira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-26 12:09 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-28 15:10 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;PEDIDO 14162-26&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  MATEUS FERREIRA DE SIQUEIRA E SILVA &#60;br /&#62;CRM:  29609&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-26 13:03&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MATEUS FERREIRA DE SIQUEIRA E SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 29609-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/02/2022&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 25/02/2022&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-26 13:03]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;MATEUS FERREIRA DE SIQUEIRA E SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 29609-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/02/2022&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 25/02/2022&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-26 13:03&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022606&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Taynara Barros De Oliveira  \n Data de abertura : 2025-02-26 12:09\n Data de fechamento : 2025-02-28 15:10\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : PEDIDO 14162-26\n\nNome do(a) Médico(a):  MATEUS FERREIRA DE SIQUEIRA E SILVA \nCRM:  29609\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-26 13:03\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMATEUS FERREIRA DE SIQUEIRA E SILVA\n\nCRM: 29609-GO \nDATA DE INSCRIÇÃO: 25/02/2022 \nPRIMEIRA INSCRIÇÃO NA UF: 25/02/2022 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-26 13:03]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nMATEUS FERREIRA DE SIQUEIRA E SILVA\n\nCRM: 29609-GO \nDATA DE INSCRIÇÃO: 25/02/2022 \nPRIMEIRA INSCRIÇÃO NA UF: 25/02/2022 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-26 13:03\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022606/closed.1740766245.1434282152@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2496, 'Ticket', 2025022606, 14, 0, 0, 0, '2025-02-28 18:10:42', '2025-02-28 18:10:42', NULL, '[GLPI #2025022606] Pesquisa de satisfação Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Ticket', 'taynara@capc.com.br', 'Taynara Barros De Oliveira', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022606] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : Cadastrar M&#38;eacute;dico no Sistema&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-28 15:10&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022606_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022606_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : Cadastrar Médico no Sistema\n\nData de fechamento : 2025-02-28 15:10\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025022606_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022606/satisfaction.1740766245.1632693640@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(2497, 'Ticket', 2025022804, 4, 0, 0, 0, '2025-02-28 18:11:48', '2025-02-28 18:11:48', NULL, '[GLPI #2025022804] Chamado solucionado arrumar mapeamento', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022804] Chamado solucionado arrumar mapeamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022804_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022804_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 15:11&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário já existente nesse exame com o Número 2569 com o nome de  SCHITOSSOMOSE SOROLOGIA - DB&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:arrumar mapeamento &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-28 14:45 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;boa tarde&#60;/p&#62;\n&#60;p&#62;arrumar o mapeamento que está errado. aguardando para mandar material hoje ainda&#60;/p&#62;\n&#60;p&#62;mn capc: SCHIS&#60;/p&#62;\n&#60;p&#62;mn DB: SCHIT&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;esse exame é para ir para o DB.&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:11]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário já existente nesse exame com o Número 2569 com o nome de  SCHITOSSOMOSE SOROLOGIA - DB&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:11&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara do DB Diagnostico Brasil é examente igual a uma que encontra-se DESABILItADA.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Número -&#38;gt; 2569 [ SCHISTOSSOMOSE SOROLOGIA - DB ]&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:00]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:00&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 14:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 14:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022804_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 15:11\n Tipo de solução : \n Solução : _O FORMULÁRIO JÁ EXISTENTE NESSE EXAME COM O NÚMERO 2569 COM O NOME DE  SCHITOSSOMOSE SOROLOGIA - DB_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : arrumar mapeamento\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-28 14:45\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : boa tarde\n\narrumar o mapeamento que está errado. aguardando para mandar material hoje ainda\n\nmn capc: SCHIS\n\nmn DB: SCHIT\n\n \n\nesse exame é para ir para o DB.\n\n \n \n\n\n[2025-02-28 15:11]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO JÁ EXISTENTE NESSE EXAME COM O NÚMERO 2569 COM O NOME DE  SCHITOSSOMOSE SOROLOGIA - DB_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-02-28 15:11\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 15:05]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA DO DB DIAGNOSTICO BRASIL É EXAMENTE IGUAL A UMA QUE ENCONTRA-SE DESABILITADA._\n\n_NÚMERO -&#62; 2569 [ SCHISTOSSOMOSE SOROLOGIA - DB ]_\nData de abertura 2025-02-28 15:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:00]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADO_\nData de abertura 2025-02-28 15:00\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 14:59]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 14:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022804/solved.1740766308.1481367662@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2498, 'Ticket', 2025022804, 4, 0, 0, 0, '2025-02-28 18:11:48', '2025-02-28 18:11:48', NULL, '[GLPI #2025022804] Chamado solucionado arrumar mapeamento', 'chamado@capc.com.br', 'Ticket', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022804] Chamado solucionado arrumar mapeamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022804_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022804_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 15:11&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário já existente nesse exame com o Número 2569 com o nome de  SCHITOSSOMOSE SOROLOGIA - DB&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:arrumar mapeamento &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-28 14:45 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; 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[2025-02-28 14:59]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 14:59&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Exames &#62; Alterar Máscara de Resultados  \n Descrição : boa tarde\n\narrumar o mapeamento que está errado. aguardando para mandar material hoje ainda\n\nmn capc: SCHIS\n\nmn DB: SCHIT\n\n \n\nesse exame é para ir para o DB.\n\n \n \n\n\n[2025-02-28 15:11]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO JÁ EXISTENTE NESSE EXAME COM O NÚMERO 2569 COM O NOME DE  SCHITOSSOMOSE SOROLOGIA - DB_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-02-28 15:11\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 15:05]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA DO DB DIAGNOSTICO BRASIL É EXAMENTE IGUAL A UMA QUE ENCONTRA-SE DESABILITADA._\n\n_NÚMERO -&#62; 2569 [ SCHISTOSSOMOSE SOROLOGIA - DB ]_\nData de abertura 2025-02-28 15:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:00]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADO_\nData de abertura 2025-02-28 15:00\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 14:59]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 14:59\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022804/solved.1740766308.1185335742@br262.hostgator.com.br', '', 'mailing', 'solved'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; 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font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; 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[2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; 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[2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1740766484.136564750@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; 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(2505, 'Ticket', 2025022707, 4, 0, 0, 0, '2025-02-28 18:36:08', '2025-02-28 18:36:08', NULL, '[GLPI #2025022707] Novo usuário em atribuídos Impressora com problema.', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022707] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : _BOM DIA!!!_\n\n_IMPRESSORA EPSON COLORIDA, COM ERRO, PRECISO IMPRIMIR O MAPA DE RISCO PARA OS POSTOS COM URGENCIA!!!_\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022707/assign_user.1740767768.932278467@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:36]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:36&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:36]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:36&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : _BOM DIA!!!_\n\n_IMPRESSORA EPSON COLORIDA, COM ERRO, PRECISO IMPRIMIR O MAPA DE RISCO PARA OS POSTOS COM URGENCIA!!!_\n \n\n\n[2025-02-28 15:36]\nAutor Vinícius Caetano de Freitas\nDescrição _ANÁLISAR O PROBLEMA NO LOCAL_\nData de abertura 2025-02-28 15:36\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022707/add_followup.1740767799.785650658@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2508, 'Ticket', 2025022707, 4, 0, 0, 0, '2025-02-28 18:37:32', '2025-02-28 18:37:32', NULL, '[GLPI #2025022707] Novo acompanhamento Impressora com problema.', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022707] Novo acompanhamento Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:37]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Identificado que o problema era o cabo usb que não estava plugado corretamente no computador.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:37&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:36]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:36&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : _BOM DIA!!!_\n\n_IMPRESSORA EPSON COLORIDA, COM ERRO, PRECISO IMPRIMIR O MAPA DE RISCO PARA OS POSTOS COM URGENCIA!!!_\n \n\n\n[2025-02-28 15:37]\nAutor Vinícius Caetano de Freitas\nDescrição _IDENTIFICADO QUE O PROBLEMA ERA O CABO USB QUE NÃO ESTAVA PLUGADO CORRETAMENTE NO COMPUTADOR._\n\n \n\n_efetuado a correção ( plugando o cabo no computador )\n_\nData de abertura 2025-02-28 15:37\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:36]\nAutor Vinícius Caetano de Freitas\nDescrição _ANÁLISAR O PROBLEMA NO LOCAL_\nData de abertura 2025-02-28 15:36\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022707/add_followup.1740767852.1534421621@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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(2509, 'Ticket', 2025022707, 4, 0, 0, 0, '2025-02-28 18:37:32', '2025-02-28 18:37:32', NULL, '[GLPI #2025022707] Novo acompanhamento Impressora com problema.', 'chamado@capc.com.br', 'Ticket', 'luanna@capc.com.br', 'Luanna Beatriz Sousa Silva', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022707] Novo acompanhamento Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:37]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Identificado que o problema era o cabo usb que não estava plugado corretamente no computador.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:37&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:36]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:36&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : _BOM DIA!!!_\n\n_IMPRESSORA EPSON COLORIDA, COM ERRO, PRECISO IMPRIMIR O MAPA DE RISCO PARA OS POSTOS COM URGENCIA!!!_\n \n\n\n[2025-02-28 15:37]\nAutor Vinícius Caetano de Freitas\nDescrição _IDENTIFICADO QUE O PROBLEMA ERA O CABO USB QUE NÃO ESTAVA PLUGADO CORRETAMENTE NO COMPUTADOR._\n\n \n\n_efetuado a correção ( plugando o cabo no computador )\n_\nData de abertura 2025-02-28 15:37\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:36]\nAutor Vinícius Caetano de Freitas\nDescrição _ANÁLISAR O PROBLEMA NO LOCAL_\nData de abertura 2025-02-28 15:36\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022707/add_followup.1740767852.286097803@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2510, 'Ticket', 2025022707, 4, 0, 0, 0, '2025-02-28 18:38:15', '2025-02-28 18:38:15', NULL, '[GLPI #2025022707] Chamado solucionado Impressora com problema.', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022707] Chamado solucionado Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 15:38&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c20293428343.65371232\" width=\"377\" src=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:38]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c20293428343.65371232\" width=\"377\" src=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:37]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Identificado que o problema era o cabo usb que não estava plugado corretamente no computador.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:37&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:36]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:36&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 15:38\n Tipo de solução : \n Solução : _EFETUADO A CORREÇÃO ( PLUGANDO O CABO NO COMPUTADOR )_\n\n \n\n_[61E364D4-477C0BF0-67C20293428343.65371232] [http://chamado.capc.com.br/front/document.send.php?docid=539&#38;itemtype=Ticket&#38;items_id=2025022707]_ \n \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : _BOM DIA!!!_\n\n_IMPRESSORA EPSON COLORIDA, COM ERRO, PRECISO IMPRIMIR O MAPA DE RISCO PARA OS POSTOS COM URGENCIA!!!_\n \n\n\n[2025-02-28 15:38]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO A CORREÇÃO ( PLUGANDO O CABO NO COMPUTADOR )_\n\n \n\n_[61E364D4-477C0BF0-67C20293428343.65371232] [http://chamado.capc.com.br/front/document.send.php?docid=539&#38;itemtype=Ticket&#38;items_id=2025022707]_\nData de abertura 2025-02-28 15:38\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 15:37]\nAutor Vinícius Caetano de Freitas\nDescrição _IDENTIFICADO QUE O PROBLEMA ERA O CABO USB QUE NÃO ESTAVA PLUGADO CORRETAMENTE NO COMPUTADOR._\n\n \n\n_efetuado a correção ( plugando o cabo no computador )\n_\nData de abertura 2025-02-28 15:37\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:36]\nAutor Vinícius Caetano de Freitas\nDescrição _ANÁLISAR O PROBLEMA NO LOCAL_\nData de abertura 2025-02-28 15:36\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022707/solved.1740767895.777741578@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2511, 'Ticket', 2025022707, 4, 0, 0, 0, '2025-02-28 18:38:15', '2025-02-28 18:38:15', NULL, '[GLPI #2025022707] Chamado solucionado Impressora com problema.', 'chamado@capc.com.br', 'Ticket', 'luanna@capc.com.br', 'Luanna Beatriz Sousa Silva', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022707] Chamado solucionado Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022707_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022707_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-28 15:38&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c20293428343.65371232\" width=\"377\" src=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Luanna Beatriz Sousa Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 11:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Bom dia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: rgb(0, 0, 0); background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;Impressora EPSON COLORIDA, com erro, preciso imprimir o mapa de risco para os postos com urgencia!!!&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:38]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c20293428343.65371232\" width=\"377\" src=\"/front/document.send.php?docid=539&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022707\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:38&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:37]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Identificado que o problema era o cabo usb que não estava plugado corretamente no computador.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:37&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:36]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:36&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022707_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-02-28 15:38\n Tipo de solução : \n Solução : _EFETUADO A CORREÇÃO ( PLUGANDO O CABO NO COMPUTADOR )_\n\n \n\n_[61E364D4-477C0BF0-67C20293428343.65371232] [http://chamado.capc.com.br/front/document.send.php?docid=539&#38;itemtype=Ticket&#38;items_id=2025022707]_ \n \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Luanna Beatriz Sousa Silva  \n Data de abertura : 2025-02-27 11:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : _BOM DIA!!!_\n\n_IMPRESSORA EPSON COLORIDA, COM ERRO, PRECISO IMPRIMIR O MAPA DE RISCO PARA OS POSTOS COM URGENCIA!!!_\n \n\n\n[2025-02-28 15:38]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO A CORREÇÃO ( PLUGANDO O CABO NO COMPUTADOR )_\n\n \n\n_[61E364D4-477C0BF0-67C20293428343.65371232] [http://chamado.capc.com.br/front/document.send.php?docid=539&#38;itemtype=Ticket&#38;items_id=2025022707]_\nData de abertura 2025-02-28 15:38\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 15:37]\nAutor Vinícius Caetano de Freitas\nDescrição _IDENTIFICADO QUE O PROBLEMA ERA O CABO USB QUE NÃO ESTAVA PLUGADO CORRETAMENTE NO COMPUTADOR._\n\n \n\n_efetuado a correção ( plugando o cabo no computador )\n_\nData de abertura 2025-02-28 15:37\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:36]\nAutor Vinícius Caetano de Freitas\nDescrição _ANÁLISAR O PROBLEMA NO LOCAL_\nData de abertura 2025-02-28 15:36\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022707/solved.1740767895.840901854@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2512, 'Ticket', 2025021314, 4, 0, 0, 0, '2025-02-28 19:06:31', '2025-02-28 19:06:31', NULL, '[GLPI #2025021314] Novo acompanhamento Correção de whatsApp e liberação de linha', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021314] Novo acompanhamento Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021314\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-13 12:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-13 16:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br /&#62;&#60;br /&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-13 16:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021314 \n\n Chamado: Descrição\n\n Título : Correção de whatsApp e liberação de linha\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-13 12:01\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular\n \n\n\n[2025-02-28 16:06]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIANDO O PROCEDIMENTO PARA EFETUAR A TRANSFERENCIA DO NUMERO PARA O NUMERO 62 3773 8268_\nData de abertura 2025-02-28 16:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-13 16:32]\nAutor Vinícius Caetano de Freitas\nDescrição _Whatsapp\n_- Em análise do backup para troca de número\n\n_Linha Telefonica\n_- Em análise para solicitação da liberação de ligação externa\nData de abertura 2025-02-13 16:32\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021314/add_followup.1740769592.1265816038@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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[2025-02-28 16:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br /&#62;&#60;br /&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-13 16:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Outros &#62; Telefone  \n Descrição : Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular\n \n\n\n[2025-02-28 16:06]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIANDO O PROCEDIMENTO PARA EFETUAR A TRANSFERENCIA DO NUMERO PARA O NUMERO 62 3773 8268_\nData de abertura 2025-02-28 16:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-13 16:32]\nAutor Vinícius Caetano de Freitas\nDescrição _Whatsapp\n_- Em análise do backup para troca de número\n\n_Linha Telefonica\n_- Em análise para solicitação da liberação de ligação externa\nData de abertura 2025-02-13 16:32\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021314/add_followup.1740769592.349907726@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-13 12:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-13 16:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br /&#62;&#60;br /&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-13 16:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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[2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501 \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/add_followup.1740771890.24851226@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; 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[2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; 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[2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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[2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/add_followup.1740771890.244695715@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021501&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021501&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:MASCARA DE RESULTADO  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-15 08:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: Alto&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;EXAME REALIZADO NO HERMES PARDINI&#60;/p&#62;\n&#60;p&#62;PEDIDO 424235-02&#60;/p&#62;\n&#60;p&#62;EXAME  (DOXAT) DAO PLUS  -  CAPC&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;DIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/add_followup.1740771890.2001072026@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2519, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-02-28 19:46:17', '2025-02-28 19:46:17', NULL, '[GLPI #2025022703] Novo usuário em atribuídos testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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[2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; 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