INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(319, 'Ticket', 2025020311, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcionários', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcion&#38;aacute;rios&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:e-mails de todos os funcion&#38;aacute;rios &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-03 16:12 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Email      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 09:58&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Procedimento finalizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Encaminhado o arquivo pelo o Whatsapp do Departamento Pessoal e encaminhado também por email departamentopessoal@capc.com.br&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento finalizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Encaminhado o arquivo pelo o Whatsapp do Departamento Pessoal e encaminhado também por email departamentopessoal@capc.com.br&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:58&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento  processado e basicamente concluido.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ficou algumas duvidas perante alguns funcionarios que não consta na base de dados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Tentativa de contato com o Departamento Pessoal sem sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Novas tentativas de contato será realizado amanhã dia 04/02/2024.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 18:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 16:19]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento sendo processado...&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 16:19&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : e-mails de todos os funcionários\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-03 16:12\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques\n \n\n Data da solução : 2025-02-04 09:58\n Tipo de solução : \n Solução : PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\n \n\n\n[2025-02-04 09:58]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\nData de abertura 2025-02-04 09:58\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:12]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO  PROCESSADO E BASICAMENTE CONCLUIDO.\n\nFICOU ALGUMAS DUVIDAS PERANTE ALGUNS FUNCIONARIOS QUE NÃO CONSTA NA BASE DE DADOS.\n\nTENTATIVA DE CONTATO COM O DEPARTAMENTO PESSOAL SEM SUCESSO.\n\nNOVAS TENTATIVAS DE CONTATO SERÁ REALIZADO AMANHÃ DIA 04/02/2024.\nData de abertura 2025-02-03 18:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-03 16:19]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO SENDO PROCESSADO...\nData de abertura 2025-02-03 16:19\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020311/closed.1739184028.1730871809@br262.hostgator.com.br', '', 'mailing', 'closed'),
(320, 'Ticket', 2025020311, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcionários', 'chamado@capc.com.br', 'CAPC', 'miriam@capc.com.br', 'Miriam  Flores da Silva Damasceno', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcion&#38;aacute;rios&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:e-mails de todos os funcion&#38;aacute;rios &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-03 16:12 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Email      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 09:58&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Procedimento finalizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Encaminhado o arquivo pelo o Whatsapp do Departamento Pessoal e encaminhado também por email departamentopessoal@capc.com.br&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento finalizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Encaminhado o arquivo pelo o Whatsapp do Departamento Pessoal e encaminhado também por email departamentopessoal@capc.com.br&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:58&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento  processado e basicamente concluido.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ficou algumas duvidas perante alguns funcionarios que não consta na base de dados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Tentativa de contato com o Departamento Pessoal sem sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Novas tentativas de contato será realizado amanhã dia 04/02/2024.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 18:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 16:19]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento sendo processado...&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 16:19&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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Email  \n Descrição : Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques\n \n\n Data da solução : 2025-02-04 09:58\n Tipo de solução : \n Solução : PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\n \n\n\n[2025-02-04 09:58]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\nData de abertura 2025-02-04 09:58\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:12]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO  PROCESSADO E BASICAMENTE CONCLUIDO.\n\nFICOU ALGUMAS DUVIDAS PERANTE ALGUNS FUNCIONARIOS QUE NÃO CONSTA NA BASE DE DADOS.\n\nTENTATIVA DE CONTATO COM O DEPARTAMENTO PESSOAL SEM SUCESSO.\n\nNOVAS TENTATIVAS DE CONTATO SERÁ REALIZADO AMANHÃ DIA 04/02/2024.\nData de abertura 2025-02-03 18:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-03 16:19]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO SENDO PROCESSADO...\nData de abertura 2025-02-03 16:19\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020311/closed.1739184028.1776126638@br262.hostgator.com.br', '', 'mailing', 'closed'),
(321, 'Ticket', 2025020311, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcionários', 'chamado@capc.com.br', 'CAPC', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcion&#38;aacute;rios&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:e-mails de todos os funcion&#38;aacute;rios &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-03 16:12 &#60;br /&#62; 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font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento  processado e basicamente concluido.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ficou algumas duvidas perante alguns funcionarios que não consta na base de dados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Tentativa de contato com o Departamento Pessoal sem sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Novas tentativas de contato será realizado amanhã dia 04/02/2024.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 18:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 16:19]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento sendo processado...&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 16:19&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : e-mails de todos os funcionários\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-03 16:12\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques\n \n\n Data da solução : 2025-02-04 09:58\n Tipo de solução : \n Solução : PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\n \n\n\n[2025-02-04 09:58]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\nData de abertura 2025-02-04 09:58\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:12]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO  PROCESSADO E BASICAMENTE CONCLUIDO.\n\nFICOU ALGUMAS DUVIDAS PERANTE ALGUNS FUNCIONARIOS QUE NÃO CONSTA NA BASE DE DADOS.\n\nTENTATIVA DE CONTATO COM O DEPARTAMENTO PESSOAL SEM SUCESSO.\n\nNOVAS TENTATIVAS DE CONTATO SERÁ REALIZADO AMANHÃ DIA 04/02/2024.\nData de abertura 2025-02-03 18:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-03 16:19]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO SENDO PROCESSADO...\nData de abertura 2025-02-03 16:19\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020311/closed.1739184028.2133308596@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(322, 'Ticket', 2025020311, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcionários', 'chamado@capc.com.br', 'CAPC', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020311] Encerramento do chamado e-mails de todos os funcion&#38;aacute;rios&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:e-mails de todos os funcion&#38;aacute;rios &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-03 16:12 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Email      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 09:58&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Procedimento finalizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Encaminhado o arquivo pelo o Whatsapp do Departamento Pessoal e encaminhado também por email departamentopessoal@capc.com.br&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:58]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento finalizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Encaminhado o arquivo pelo o Whatsapp do Departamento Pessoal e encaminhado também por email departamentopessoal@capc.com.br&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:58&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 18:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento  processado e basicamente concluido.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ficou algumas duvidas perante alguns funcionarios que não consta na base de dados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Tentativa de contato com o Departamento Pessoal sem sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Novas tentativas de contato será realizado amanhã dia 04/02/2024.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 18:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-03 16:19]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Procedimento sendo processado...&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-03 16:19&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020311&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : e-mails de todos os funcionários\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-03 16:12\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Enviar um relatório com os e-mails de todos os funcionários para o envio dos contra-cheques\n \n\n Data da solução : 2025-02-04 09:58\n Tipo de solução : \n Solução : PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\n \n\n\n[2025-02-04 09:58]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO FINALIZADO COM SUCESSO.\n\nENCAMINHADO O ARQUIVO PELO O WHATSAPP DO DEPARTAMENTO PESSOAL E ENCAMINHADO TAMBÉM POR EMAIL DEPARTAMENTOPESSOAL@CAPC.COM.BR\nData de abertura 2025-02-04 09:58\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-03 18:12]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO  PROCESSADO E BASICAMENTE CONCLUIDO.\n\nFICOU ALGUMAS DUVIDAS PERANTE ALGUNS FUNCIONARIOS QUE NÃO CONSTA NA BASE DE DADOS.\n\nTENTATIVA DE CONTATO COM O DEPARTAMENTO PESSOAL SEM SUCESSO.\n\nNOVAS TENTATIVAS DE CONTATO SERÁ REALIZADO AMANHÃ DIA 04/02/2024.\nData de abertura 2025-02-03 18:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-03 16:19]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO SENDO PROCESSADO...\nData de abertura 2025-02-03 16:19\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020311/closed.1739184028.1303402905@br262.hostgator.com.br', '', 'mailing', 'closed'),
(323, 'Ticket', 2025020311, 14, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:27', NULL, '[GLPI #2025020311] Pesquisa de satisfação e-mails de todos os funcionários', 'chamado@capc.com.br', 'CAPC', 'miriam@capc.com.br', 'Miriam  Flores da Silva Damasceno', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020311] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o e-mails de todos os funcion&#38;aacute;rios&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : e-mails de todos os funcion&#38;aacute;rios&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-10 07:40&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020311_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020311_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : e-mails de todos os funcionários\n\nData de fechamento : 2025-02-10 07:40\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020311_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020311/satisfaction.1739184028.1174127194@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(324, 'Ticket', 2025020401, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:28', NULL, '[GLPI #2025020401] Encerramento do chamado COMPUTADOR', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020401] Encerramento do chamado COMPUTADOR&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020401&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020401&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:COMPUTADOR &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Karla Cordeiro Ferreira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 08:19 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Bom dia, solicito reparo no computador da imuno ...o ar condicionado derramou água em cima do nobreak, monitor e CPU, não está ligando.&#60;/p&#62;\n&#60;p&#62;Obrigada&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 09:48&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Efetuado o análise dos danos perante a agua do ar condicionado. Pelo o análise não ocorreu nenhum dano na estrutura... molhou apenas superficialmente. Sendo assim com muito cuidado passei o pano secando toda a agua superficial no estabilizador, monitor e computador ( computador foi aberto para identificar possiveis pingos de agua ). tudo ok &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;restabelecido toda a estrutura &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ligado o computador que segue funcionando normalmente.&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o análise dos danos perante a agua do ar condicionado. Pelo o análise não ocorreu nenhum dano na estrutura... molhou apenas superficialmente. Sendo assim com muito cuidado passei o pano secando toda a agua superficial no estabilizador, monitor e computador ( computador foi aberto para identificar possiveis pingos de agua ). tudo ok &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;restabelecido toda a estrutura &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ligado o computador que segue funcionando normalmente.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Realizado atendimento presencial&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020401&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : COMPUTADOR\n Requerentes :  Karla Cordeiro Ferreira  \n Data de abertura : 2025-02-04 08:19\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Computador  \n Descrição : Bom dia, solicito reparo no computador da imuno ...o ar condicionado derramou água em cima do nobreak, monitor e CPU, não está ligando.\n\nObrigada\n \n\n Data da solução : 2025-02-04 09:48\n Tipo de solução : \n Solução : EFETUADO O ANÁLISE DOS DANOS PERANTE A AGUA DO AR CONDICIONADO. PELO O ANÁLISE NÃO OCORREU NENHUM DANO NA ESTRUTURA... MOLHOU APENAS SUPERFICIALMENTE. SENDO ASSIM COM MUITO CUIDADO PASSEI O PANO SECANDO TODA A AGUA SUPERFICIAL NO ESTABILIZADOR, MONITOR E COMPUTADOR ( COMPUTADOR FOI ABERTO PARA IDENTIFICAR POSSIVEIS PINGOS DE AGUA ). TUDO OK \n\nRESTABELECIDO TODA A ESTRUTURA \n\nLIGADO O COMPUTADOR QUE SEGUE FUNCIONANDO NORMALMENTE.\n \n\n\n[2025-02-04 09:48]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADO O ANÁLISE DOS DANOS PERANTE A AGUA DO AR CONDICIONADO. PELO O ANÁLISE NÃO OCORREU NENHUM DANO NA ESTRUTURA... MOLHOU APENAS SUPERFICIALMENTE. SENDO ASSIM COM MUITO CUIDADO PASSEI O PANO SECANDO TODA A AGUA SUPERFICIAL NO ESTABILIZADOR, MONITOR E COMPUTADOR ( COMPUTADOR FOI ABERTO PARA IDENTIFICAR POSSIVEIS PINGOS DE AGUA ). TUDO OK \n\nRESTABELECIDO TODA A ESTRUTURA \n\nLIGADO O COMPUTADOR QUE SEGUE FUNCIONANDO NORMALMENTE.\nData de abertura 2025-02-04 09:48\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 09:40]\nAutor Vinícius Caetano de Freitas\nDescrição REALIZADO ATENDIMENTO PRESENCIAL\nData de abertura 2025-02-04 09:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020401/closed.1739184028.1827549039@br262.hostgator.com.br', '', 'mailing', 'closed'),
(325, 'Ticket', 2025020401, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:28', NULL, '[GLPI #2025020401] Encerramento do chamado COMPUTADOR', 'chamado@capc.com.br', 'CAPC', 'karla@capc.com.br', 'Karla Cordeiro Ferreira', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020401] Encerramento do chamado COMPUTADOR&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020401&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020401&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:COMPUTADOR &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Karla Cordeiro Ferreira      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 08:19 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Bom dia, solicito reparo no computador da imuno ...o ar condicionado derramou água em cima do nobreak, monitor e CPU, não está ligando.&#60;/p&#62;\n&#60;p&#62;Obrigada&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 09:48&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Efetuado o análise dos danos perante a agua do ar condicionado. Pelo o análise não ocorreu nenhum dano na estrutura... molhou apenas superficialmente. Sendo assim com muito cuidado passei o pano secando toda a agua superficial no estabilizador, monitor e computador ( computador foi aberto para identificar possiveis pingos de agua ). tudo ok &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;restabelecido toda a estrutura &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ligado o computador que segue funcionando normalmente.&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o análise dos danos perante a agua do ar condicionado. Pelo o análise não ocorreu nenhum dano na estrutura... molhou apenas superficialmente. Sendo assim com muito cuidado passei o pano secando toda a agua superficial no estabilizador, monitor e computador ( computador foi aberto para identificar possiveis pingos de agua ). tudo ok &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;restabelecido toda a estrutura &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ligado o computador que segue funcionando normalmente.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 09:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Realizado atendimento presencial&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 09:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020401&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : COMPUTADOR\n Requerentes :  Karla Cordeiro Ferreira  \n Data de abertura : 2025-02-04 08:19\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Computador  \n Descrição : Bom dia, solicito reparo no computador da imuno ...o ar condicionado derramou água em cima do nobreak, monitor e CPU, não está ligando.\n\nObrigada\n \n\n Data da solução : 2025-02-04 09:48\n Tipo de solução : \n Solução : EFETUADO O ANÁLISE DOS DANOS PERANTE A AGUA DO AR CONDICIONADO. PELO O ANÁLISE NÃO OCORREU NENHUM DANO NA ESTRUTURA... MOLHOU APENAS SUPERFICIALMENTE. SENDO ASSIM COM MUITO CUIDADO PASSEI O PANO SECANDO TODA A AGUA SUPERFICIAL NO ESTABILIZADOR, MONITOR E COMPUTADOR ( COMPUTADOR FOI ABERTO PARA IDENTIFICAR POSSIVEIS PINGOS DE AGUA ). TUDO OK \n\nRESTABELECIDO TODA A ESTRUTURA \n\nLIGADO O COMPUTADOR QUE SEGUE FUNCIONANDO NORMALMENTE.\n \n\n\n[2025-02-04 09:48]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADO O ANÁLISE DOS DANOS PERANTE A AGUA DO AR CONDICIONADO. PELO O ANÁLISE NÃO OCORREU NENHUM DANO NA ESTRUTURA... MOLHOU APENAS SUPERFICIALMENTE. SENDO ASSIM COM MUITO CUIDADO PASSEI O PANO SECANDO TODA A AGUA SUPERFICIAL NO ESTABILIZADOR, MONITOR E COMPUTADOR ( COMPUTADOR FOI ABERTO PARA IDENTIFICAR POSSIVEIS PINGOS DE AGUA ). TUDO OK \n\nRESTABELECIDO TODA A ESTRUTURA \n\nLIGADO O COMPUTADOR QUE SEGUE FUNCIONANDO NORMALMENTE.\nData de abertura 2025-02-04 09:48\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 09:40]\nAutor Vinícius Caetano de Freitas\nDescrição REALIZADO ATENDIMENTO PRESENCIAL\nData de abertura 2025-02-04 09:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020401/closed.1739184028.435565388@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:URGENTE **** CADASTRAR MEDICO &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Santos de Souza      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 09:14 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;ANA ELISA A MENDONCA CRM GO 24749&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:27&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ANA ELISA ANDRADE MENDONÇA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 24749-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 02/09/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 01/07/2019&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc24749GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; RJ/1192841 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;DERMATOLOGIA - RQE Nº: 19220&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:27]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ANA ELISA ANDRADE MENDONÇA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 24749-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 02/09/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 01/07/2019&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; RJ/1192841 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;DERMATOLOGIA - RQE Nº: 19220&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:27&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;Atenção: Forma de solicitação de chamado errada.&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Categoria está ERRADA&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Chamados assim serão encerrados por ser aberto de forma erronea.&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:16&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : URGENTE **** CADASTRAR MEDICO\n Requerentes :  Jessica Santos de Souza  \n Data de abertura : 2025-02-04 09:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;ANA ELISA A MENDONCA CRM GO 24749&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:27&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ANA ELISA ANDRADE MENDONÇA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 24749-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 02/09/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 01/07/2019&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc24749GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; RJ/1192841 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;DERMATOLOGIA - RQE Nº: 19220&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:27]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ANA ELISA ANDRADE MENDONÇA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 24749-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 02/09/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 01/07/2019&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; RJ/1192841 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;DERMATOLOGIA - RQE Nº: 19220&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:27&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;Atenção: Forma de solicitação de chamado errada.&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Categoria está ERRADA&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Chamados assim serão encerrados por ser aberto de forma erronea.&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:16&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : URGENTE **** CADASTRAR MEDICO\n Requerentes :  Jessica Santos de Souza  \n Data de abertura : 2025-02-04 09:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:URGENTE **** CADASTRAR MEDICO &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Santos de Souza      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 09:14 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;ANA ELISA A MENDONCA CRM GO 24749&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:27&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ANA ELISA ANDRADE MENDONÇA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 24749-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 02/09/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 01/07/2019&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; RJ/1192841 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;DERMATOLOGIA - RQE Nº: 19220&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:27]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ANA ELISA ANDRADE MENDONÇA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 24749-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 02/09/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 01/07/2019&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; RJ/1192841 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;DERMATOLOGIA - RQE Nº: 19220&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:27&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:16]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;Atenção: Forma de solicitação de chamado errada.&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Categoria está ERRADA&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Chamados assim serão encerrados por ser aberto de forma erronea.&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:16&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020403&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : URGENTE **** CADASTRAR MEDICO\n Requerentes :  Jessica Santos de Souza  \n Data de abertura : 2025-02-04 09:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : ANA ELISA A MENDONCA CRM GO 24749\n \n\n Data da solução : 2025-02-04 10:27\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nANA ELISA ANDRADE MENDONÇA\n\nCRM: 24749-GO \nDATA DE INSCRIÇÃO: 02/09/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 01/07/2019 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: RJ/1192841 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nDERMATOLOGIA - RQE Nº: 19220 \n \n\n\n[2025-02-04 10:27]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nANA ELISA ANDRADE MENDONÇA\n\nCRM: 24749-GO \nDATA DE INSCRIÇÃO: 02/09/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 01/07/2019 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: RJ/1192841 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nDERMATOLOGIA - RQE Nº: 19220 \nData de abertura 2025-02-04 10:27\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 10:16]\nAutor Vinícius Caetano de Freitas\nDescrição ATENÇÃO: FORMA DE SOLICITAÇÃO DE CHAMADO ERRADA.\n\nCATEGORIA ESTÁ ERRADA\n\nCHAMADOS ASSIM SERÃO ENCERRADOS POR SER ABERTO DE FORMA ERRONEA.\nData de abertura 2025-02-04 10:16\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020403/closed.1739184028.838690425@br262.hostgator.com.br', '', 'mailing', 'closed'),
(330, 'Ticket', 2025020403, 14, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:16:28', NULL, '[GLPI #2025020403] Pesquisa de satisfação URGENTE **** CADASTRAR MEDICO', 'chamado@capc.com.br', 'CAPC', 'jessica@capc.com.br', 'Jessica Santos de Souza', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020403] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o URGENTE **** CADASTRAR MEDICO&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : URGENTE **** CADASTRAR MEDICO&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-10 07:40&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020403_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020403_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : URGENTE **** CADASTRAR MEDICO\n\nData de fechamento : 2025-02-10 07:40\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020403_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020403/satisfaction.1739184029.234600911@br262.hostgator.com.br', '', 'mailing', 'satisfaction');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(331, 'Ticket', 2025020404, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020404] Encerramento do chamado Email ', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020404] Encerramento do chamado Email &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020404&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020404&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Email  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Paula Custodio da Costa      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 09:35 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Email      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ola bom dia , precisamos que altere nos nossos email o telefone de contato do nosso Cartão de visita do email . Colocar os novos numeros 62 3773 8269 e 62 3773 8275 para estes email &#60;/p&#62;\n&#60;p&#62;faturamento@capc.com.br&#60;/p&#62;\n&#60;p&#62;faturacapc@capc.com.br&#60;/p&#62;\n&#60;p&#62;yarasilva@capc.com.br&#60;/p&#62;\n&#60;p&#62;Obrigada&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 17:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento realizado com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;alterado &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 17:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento realizado com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;alterado &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 17:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020404&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Email \n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-02-04 09:35\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Ola bom dia , precisamos que altere nos nossos email o telefone de contato do nosso Cartão de visita do email . Colocar os novos numeros 62 3773 8269 e 62 3773 8275 para estes email \n\nfaturamento@capc.com.br\n\nfaturacapc@capc.com.br\n\nyarasilva@capc.com.br\n\nObrigada\n \n\n Data da solução : 2025-02-04 17:21\n Tipo de solução : \n Solução : _PROCEDIMENTO REALIZADO COM SUCESSO_\n\n_ALTERADO _\n \n\n\n[2025-02-04 17:21]\nAutor Vinícius Caetano de Freitas\nDescrição _PROCEDIMENTO REALIZADO COM SUCESSO_\n\n_ALTERADO _\nData de abertura 2025-02-04 17:21\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020404/closed.1739184029.181109513@br262.hostgator.com.br', '', 'mailing', 'closed'),
(332, 'Ticket', 2025020404, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020404] Encerramento do chamado Email ', 'chamado@capc.com.br', 'CAPC', 'faturamento@capc.com.br', 'Ana Paula Custodio da Costa', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020404] Encerramento do chamado Email &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020404&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020404&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Email  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Paula Custodio da Costa      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 09:35 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Email      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ola bom dia , precisamos que altere nos nossos email o telefone de contato do nosso Cartão de visita do email . Colocar os novos numeros 62 3773 8269 e 62 3773 8275 para estes email &#60;/p&#62;\n&#60;p&#62;faturamento@capc.com.br&#60;/p&#62;\n&#60;p&#62;faturacapc@capc.com.br&#60;/p&#62;\n&#60;p&#62;yarasilva@capc.com.br&#60;/p&#62;\n&#60;p&#62;Obrigada&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 17:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento realizado com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;alterado &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 17:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento realizado com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;alterado &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 17:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020404&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Email \n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-02-04 09:35\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Ola bom dia , precisamos que altere nos nossos email o telefone de contato do nosso Cartão de visita do email . Colocar os novos numeros 62 3773 8269 e 62 3773 8275 para estes email \n\nfaturamento@capc.com.br\n\nfaturacapc@capc.com.br\n\nyarasilva@capc.com.br\n\nObrigada\n \n\n Data da solução : 2025-02-04 17:21\n Tipo de solução : \n Solução : _PROCEDIMENTO REALIZADO COM SUCESSO_\n\n_ALTERADO _\n \n\n\n[2025-02-04 17:21]\nAutor Vinícius Caetano de Freitas\nDescrição _PROCEDIMENTO REALIZADO COM SUCESSO_\n\n_ALTERADO _\nData de abertura 2025-02-04 17:21\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020404/closed.1739184029.911275196@br262.hostgator.com.br', '', 'mailing', 'closed'),
(333, 'Ticket', 2025020404, 14, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020404] Pesquisa de satisfação Email ', 'chamado@capc.com.br', 'CAPC', 'faturamento@capc.com.br', 'Ana Paula Custodio da Costa', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020404] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o Email &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : Email &#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-10 07:40&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020404_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020404_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : Email \n\nData de fechamento : 2025-02-10 07:40\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020404_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020404/satisfaction.1739184029.1088323478@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(334, 'Ticket', 2025020405, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020405] Encerramento do chamado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020405] Encerramento do chamado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020405&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020405&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 09:57 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  &#60;br /&#62;CRM:LEANDRO ALMEIDA ASSUNÇÃO CRM-GO 32247&#60;br /&#62;UF:  &#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:14&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LEANDRO ALMEIDA ASSUNÇÃO&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 32247-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc32247GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;ONCOLOGIA CLÍNICA - RQE Nº: 17611&#60;br /&#62;CLÍNICA MÉDICA - RQE Nº: 17612&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LEANDRO ALMEIDA ASSUNÇÃO&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 32247-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;ONCOLOGIA CLÍNICA - RQE Nº: 17611&#60;br /&#62;CLÍNICA MÉDICA - RQE Nº: 17612&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020405&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-04 09:57\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  \nCRM:LEANDRO ALMEIDA ASSUNÇÃO CRM-GO 32247\nUF:  \n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-04 10:14\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLEANDRO ALMEIDA ASSUNÇÃO\n\nCRM: 32247-GO \nDATA DE INSCRIÇÃO: 05/06/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 05/06/2023 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nONCOLOGIA CLÍNICA - RQE Nº: 17611\nCLÍNICA MÉDICA - RQE Nº: 17612 \n \n\n\n[2025-02-04 10:14]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLEANDRO ALMEIDA ASSUNÇÃO\n\nCRM: 32247-GO \nDATA DE INSCRIÇÃO: 05/06/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 05/06/2023 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nONCOLOGIA CLÍNICA - RQE Nº: 17611\nCLÍNICA MÉDICA - RQE Nº: 17612 \nData de abertura 2025-02-04 10:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020405/closed.1739184029.373338865@br262.hostgator.com.br', '', 'mailing', 'closed'),
(335, 'Ticket', 2025020405, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020405] Encerramento do chamado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'CAPC', 'gustavo.moraes@capc.com.br', 'Gustavo de Moraes Correa', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020405] Encerramento do chamado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020405&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020405&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 09:57 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  &#60;br /&#62;CRM:LEANDRO ALMEIDA ASSUNÇÃO CRM-GO 32247&#60;br /&#62;UF:  &#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 10:14&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LEANDRO ALMEIDA ASSUNÇÃO&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 32247-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;ONCOLOGIA CLÍNICA - RQE Nº: 17611&#60;br /&#62;CLÍNICA MÉDICA - RQE Nº: 17612&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 10:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;LEANDRO ALMEIDA ASSUNÇÃO&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 32247-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 05/06/2023&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;ONCOLOGIA CLÍNICA - RQE Nº: 17611&#60;br /&#62;CLÍNICA MÉDICA - RQE Nº: 17612&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 10:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020405&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-04 09:57\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  \nCRM:LEANDRO ALMEIDA ASSUNÇÃO CRM-GO 32247\nUF:  \n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-04 10:14\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLEANDRO ALMEIDA ASSUNÇÃO\n\nCRM: 32247-GO \nDATA DE INSCRIÇÃO: 05/06/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 05/06/2023 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nONCOLOGIA CLÍNICA - RQE Nº: 17611\nCLÍNICA MÉDICA - RQE Nº: 17612 \n \n\n\n[2025-02-04 10:14]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nLEANDRO ALMEIDA ASSUNÇÃO\n\nCRM: 32247-GO \nDATA DE INSCRIÇÃO: 05/06/2023 \nPRIMEIRA INSCRIÇÃO NA UF: 05/06/2023 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MS/6842 (Transferido), SP/172491 (Ativo), PA/14335 (Ativo), MT/13456 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nONCOLOGIA CLÍNICA - RQE Nº: 17611\nCLÍNICA MÉDICA - RQE Nº: 17612 \nData de abertura 2025-02-04 10:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020405/closed.1739184029.390509739@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(336, 'Ticket', 2025020406, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020406] Encerramento do chamado Impressora com problema.', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020406] Encerramento do chamado Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020406&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020406&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 10:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;IMPRESSORA PEDINDO PARA ESFRIAR SENDO QUE IMPRIMIU 1 FOLHA. &#60;/p&#62;\n&#60;p&#62;FAVOR VERIFICAR URGENTE PORQUE TENHO UM MONTE DE COISAS PARA IMPRIMIR.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 15:57&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado contato com a Leila e a mesma informou que após o procedimento realizado no periodo da manhã, a impressora segue imprimindo normalmente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado contato com a Leila e a mesma informou que após o procedimento realizado no periodo da manhã, a impressora segue imprimindo normalmente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:54]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após procedimento solicitado para a Leila efetuar testes de impressão&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:54&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; 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font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020406&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-04 10:23\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : IMPRESSORA PEDINDO PARA ESFRIAR SENDO QUE IMPRIMIU 1 FOLHA. \n\nFAVOR VERIFICAR URGENTE PORQUE TENHO UM MONTE DE COISAS PARA IMPRIMIR.\n \n\n Data da solução : 2025-02-04 15:57\n Tipo de solução : \n Solução : _EFETUADO CONTATO COM A LEILA E A MESMA INFORMOU QUE APÓS O PROCEDIMENTO REALIZADO NO PERIODO DA MANHÃ, A IMPRESSORA SEGUE IMPRIMINDO NORMALMENTE._\n\n \n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-04 15:57]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO CONTATO COM A LEILA E A MESMA INFORMOU QUE APÓS O PROCEDIMENTO REALIZADO NO PERIODO DA MANHÃ, A IMPRESSORA SEGUE IMPRIMINDO NORMALMENTE._\n\n \n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-04 15:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 15:54]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS PROCEDIMENTO SOLICITADO PARA A LEILA EFETUAR TESTES DE IMPRESSÃO_\nData de abertura 2025-02-04 15:54\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:53]\nAutor Vinícius Caetano de Freitas\nDescrição _Efetuado o acesso remoto, e identificado que constava a mensagem de Obstrução de Papel na impressora.\n_Orientado a Leila efetuar a verificação e retirada do papel.\nData de abertura 2025-02-04 15:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020406/closed.1739184029.676507005@br262.hostgator.com.br', '', 'mailing', 'closed'),
(337, 'Ticket', 2025020406, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020406] Encerramento do chamado Impressora com problema.', 'chamado@capc.com.br', 'CAPC', 'leila@capc.com.br', 'Leila Vieira Vale', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020406] Encerramento do chamado Impressora com problema.&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020406&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020406&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Impressora com problema. &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Leila Vieira Vale      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 10:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;IMPRESSORA PEDINDO PARA ESFRIAR SENDO QUE IMPRIMIU 1 FOLHA. &#60;/p&#62;\n&#60;p&#62;FAVOR VERIFICAR URGENTE PORQUE TENHO UM MONTE DE COISAS PARA IMPRIMIR.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 15:57&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado contato com a Leila e a mesma informou que após o procedimento realizado no periodo da manhã, a impressora segue imprimindo normalmente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; 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font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020406&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Impressora com problema.\n Requerentes :  Leila Vieira Vale  \n Data de abertura : 2025-02-04 10:23\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Impressora  \n Descrição : IMPRESSORA PEDINDO PARA ESFRIAR SENDO QUE IMPRIMIU 1 FOLHA. \n\nFAVOR VERIFICAR URGENTE PORQUE TENHO UM MONTE DE COISAS PARA IMPRIMIR.\n \n\n Data da solução : 2025-02-04 15:57\n Tipo de solução : \n Solução : _EFETUADO CONTATO COM A LEILA E A MESMA INFORMOU QUE APÓS O PROCEDIMENTO REALIZADO NO PERIODO DA MANHÃ, A IMPRESSORA SEGUE IMPRIMINDO NORMALMENTE._\n\n \n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-04 15:57]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO CONTATO COM A LEILA E A MESMA INFORMOU QUE APÓS O PROCEDIMENTO REALIZADO NO PERIODO DA MANHÃ, A IMPRESSORA SEGUE IMPRIMINDO NORMALMENTE._\n\n \n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-04 15:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 15:54]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS PROCEDIMENTO SOLICITADO PARA A LEILA EFETUAR TESTES DE IMPRESSÃO_\nData de abertura 2025-02-04 15:54\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:53]\nAutor Vinícius Caetano de Freitas\nDescrição _Efetuado o acesso remoto, e identificado que constava a mensagem de Obstrução de Papel na impressora.\n_Orientado a Leila efetuar a verificação e retirada do papel.\nData de abertura 2025-02-04 15:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020406/closed.1739184029.1520610224@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020408&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020408&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 11:34 &#60;br /&#62; 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: 2025-02-04 12:13&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;PAULO HENRIQUE LINO TEIXEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 26323-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc26323GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; DF/27548 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 12:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;PAULO HENRIQUE LINO TEIXEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 26323-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; DF/27548 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020408&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020408&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 11:34 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;INCLUSÃO&#60;br /&#62;PAULO HENRIQUE LINO T.&#60;br /&#62;CRM-GO  26323&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 12:13&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;PAULO HENRIQUE LINO TEIXEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 26323-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; DF/27548 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 12:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;PAULO HENRIQUE LINO TEIXEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 26323-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 28/05/2020&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; DF/27548 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 12:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020408&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-04 11:34\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\nINCLUSÃO\nPAULO HENRIQUE LINO T.\nCRM-GO  26323\n \n\n Data da solução : 2025-02-04 12:13\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nPAULO HENRIQUE LINO TEIXEIRA\n\nCRM: 26323-GO \nDATA DE INSCRIÇÃO: 28/05/2020 \nPRIMEIRA INSCRIÇÃO NA UF: 28/05/2020 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: DF/27548 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n \n\n\n[2025-02-04 12:13]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nPAULO HENRIQUE LINO TEIXEIRA\n\nCRM: 26323-GO \nDATA DE INSCRIÇÃO: 28/05/2020 \nPRIMEIRA INSCRIÇÃO NA UF: 28/05/2020 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: DF/27548 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \nData de abertura 2025-02-04 12:13\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020408/closed.1739184030.730985820@br262.hostgator.com.br', '', 'mailing', 'closed'),
(341, 'Ticket', 2025020409, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020409] Encerramento do chamado mudança de laboratório apoio', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020409] Encerramento do chamado mudan&#38;ccedil;a de laborat&#38;oacute;rio apoio&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020409&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020409&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:mudan&#38;ccedil;a de laborat&#38;oacute;rio apoio &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 12:04 &#60;br /&#62; 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&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;exame virado com sucesso para DB&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 12:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020409&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : mudança de laboratório apoio\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-04 12:04\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : Mudar para o DB (motivo: exame suspenso no HP)\n\nmn capc: TAIGM\n\nmn DB: CHAMI\n\n \n \n\n Data da solução : 2025-02-04 12:21\n Tipo de solução : \n Solução : exame virado com sucesso para DB\n \n\n\n[2025-02-04 12:21]\nAutor Thiago De Sá Mereb\nDescrição exame virado com sucesso para DB\nData de abertura 2025-02-04 12:21\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020409/closed.1739184030.431403242@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020409&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020409&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:mudan&#38;ccedil;a de laborat&#38;oacute;rio apoio &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 12:04 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Mudar para o DB (motivo: exame suspenso no HP)&#60;/p&#62;\n&#60;p&#62;mn capc: TAIGM&#60;/p&#62;\n&#60;p&#62;mn DB: CHAMI&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 12:21&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;exame virado com sucesso para DB&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 12:21]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Thiago De S&#38;aacute; Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;exame virado com sucesso para DB&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 12:21&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020409&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : mudança de laboratório apoio\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-04 12:04\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : Mudar para o DB (motivo: exame suspenso no HP)\n\nmn capc: TAIGM\n\nmn DB: CHAMI\n\n \n \n\n Data da solução : 2025-02-04 12:21\n Tipo de solução : \n Solução : exame virado com sucesso para DB\n \n\n\n[2025-02-04 12:21]\nAutor Thiago De Sá Mereb\nDescrição exame virado com sucesso para DB\nData de abertura 2025-02-04 12:21\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020409/closed.1739184030.253288151@br262.hostgator.com.br', '', 'mailing', 'closed'),
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(344, 'Ticket', 2025020410, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020410] Encerramento do chamado FORTES', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020410] Encerramento do chamado FORTES&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020410&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020410&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:FORTES &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Delano Tomasini Le&#38;atilde;o      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:06 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Fortes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O módulo Fortes não está funcionando. Precsio fazer uma requisição. Obrigado.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 14:56&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a254c2c922b9.02915565\" width=\"1348\" src=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 14:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a254c2c922b9.02915565\" width=\"1348\" src=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 14:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 14:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Verificando a solicitação do usuário&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 14:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020410&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : FORTES\n Requerentes :  Delano Tomasini Leão  \n Data de abertura : 2025-02-04 14:06\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Fortes  \n Descrição : O módulo Fortes não está funcionando. Precsio fazer uma requisição. Obrigado.\n \n\n Data da solução : 2025-02-04 14:56\n Tipo de solução : \n Solução : FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTeste de funcionalidade concluído com sucesso. ✅\n\n[61e364d4-477c0bf0-67a254c2c922b9.02915565] [http://chamado.capc.com.br/front/document.send.php?docid=455&#38;itemtype=Ticket&#38;items_id=2025020410]\n \n\n\n[2025-02-04 14:56]\nAutor Vinícius Caetano de Freitas\nDescrição FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTeste de funcionalidade concluído com sucesso. ✅\n\n[61e364d4-477c0bf0-67a254c2c922b9.02915565] [http://chamado.capc.com.br/front/document.send.php?docid=455&#38;itemtype=Ticket&#38;items_id=2025020410]\nData de abertura 2025-02-04 14:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 14:56]\nAutor Vinícius Caetano de Freitas\nDescrição _VERIFICANDO A SOLICITAÇÃO DO USUÁRIO_\nData de abertura 2025-02-04 14:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020410/closed.1739184030.898215484@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(345, 'Ticket', 2025020410, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020410] Encerramento do chamado FORTES', 'chamado@capc.com.br', 'CAPC', 'delano@capc.com.br', 'Delano Tomasini Leão', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020410] Encerramento do chamado FORTES&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020410&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020410&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:FORTES &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Delano Tomasini Le&#38;atilde;o      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:06 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Fortes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O módulo Fortes não está funcionando. Precsio fazer uma requisição. Obrigado.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 14:56&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a254c2c922b9.02915565\" width=\"1348\" src=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 14:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a254c2c922b9.02915565\" width=\"1348\" src=\"/front/document.send.php?docid=455&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020410\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 14:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 14:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Verificando a solicitação do usuário&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 14:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020410&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : FORTES\n Requerentes :  Delano Tomasini Leão  \n Data de abertura : 2025-02-04 14:06\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Fortes  \n Descrição : O módulo Fortes não está funcionando. Precsio fazer uma requisição. Obrigado.\n \n\n Data da solução : 2025-02-04 14:56\n Tipo de solução : \n Solução : FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTeste de funcionalidade concluído com sucesso. ✅\n\n[61e364d4-477c0bf0-67a254c2c922b9.02915565] [http://chamado.capc.com.br/front/document.send.php?docid=455&#38;itemtype=Ticket&#38;items_id=2025020410]\n \n\n\n[2025-02-04 14:56]\nAutor Vinícius Caetano de Freitas\nDescrição FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTeste de funcionalidade concluído com sucesso. ✅\n\n[61e364d4-477c0bf0-67a254c2c922b9.02915565] [http://chamado.capc.com.br/front/document.send.php?docid=455&#38;itemtype=Ticket&#38;items_id=2025020410]\nData de abertura 2025-02-04 14:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 14:56]\nAutor Vinícius Caetano de Freitas\nDescrição _VERIFICANDO A SOLICITAÇÃO DO USUÁRIO_\nData de abertura 2025-02-04 14:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020410/closed.1739184030.1308066266@br262.hostgator.com.br', '', 'mailing', 'closed'),
(346, 'Ticket', 2025020410, 14, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020410] Pesquisa de satisfação FORTES', 'chamado@capc.com.br', 'CAPC', 'delano@capc.com.br', 'Delano Tomasini Leão', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020410] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o FORTES&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : FORTES&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-10 07:40&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020410_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020410_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : FORTES\n\nData de fechamento : 2025-02-10 07:40\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020410_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020410/satisfaction.1739184030.99483053@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(347, 'Ticket', 2025020411, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020411] Encerramento do chamado O PROGRAMA DOCTORS AGENDA', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020411] Encerramento do chamado O PROGRAMA DOCTORS AGENDA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/closed.1739184030.81004743@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/closed.1739184030.371604787@br262.hostgator.com.br', '', 'mailing', 'closed');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/closed.1739184030.953186339@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/closed.1739184030.135674867@br262.hostgator.com.br', '', 'mailing', 'closed'),
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(352, 'Ticket', 2025020412, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020412] Encerramento do chamado acesso edvan', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020412] Encerramento do chamado acesso edvan&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020412&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020412&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:acesso edvan &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Acessos Sist&#38;ecirc;micos &#38;gt; Alterar Acessos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;habilitar a senha do Edvan para alterar previsão de entrega de resultado (somente no meu periodo de ferias)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 15:14&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Efetuada a alteração no perfil do EDVAN, e realizado o teste.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes efetuados com sucesso &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada a alteração no perfil do EDVAN, e realizado o teste.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes efetuados com sucesso &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:04]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Em análise da solicitação&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:04&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020412&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : acesso edvan\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-04 14:46\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Acessos Sistêmicos &#62; Alterar Acessos  \n Descrição : habilitar a senha do Edvan para alterar previsão de entrega de resultado (somente no meu periodo de ferias)\n \n\n Data da solução : 2025-02-04 15:14\n Tipo de solução : \n Solução : EFETUADA A ALTERAÇÃO NO PERFIL DO EDVAN, E REALIZADO O TESTE.\n\nTESTES EFETUADOS COM SUCESSO \n\nCHAMADO ENCERRADO\n \n\n\n[2025-02-04 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA A ALTERAÇÃO NO PERFIL DO EDVAN, E REALIZADO O TESTE.\n\nTESTES EFETUADOS COM SUCESSO \n\nCHAMADO ENCERRADO\nData de abertura 2025-02-04 15:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 15:04]\nAutor Vinícius Caetano de Freitas\nDescrição EM ANÁLISE DA SOLICITAÇÃO\nData de abertura 2025-02-04 15:04\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020412/closed.1739184031.2029835715@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(353, 'Ticket', 2025020412, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020412] Encerramento do chamado acesso edvan', 'chamado@capc.com.br', 'CAPC', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020412] Encerramento do chamado acesso edvan&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020412&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020412&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:acesso edvan &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:46 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Acessos Sist&#38;ecirc;micos &#38;gt; Alterar Acessos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;habilitar a senha do Edvan para alterar previsão de entrega de resultado (somente no meu periodo de ferias)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 15:14&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Efetuada a alteração no perfil do EDVAN, e realizado o teste.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes efetuados com sucesso &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada a alteração no perfil do EDVAN, e realizado o teste.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes efetuados com sucesso &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:04]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Em análise da solicitação&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:04&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020412&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : acesso edvan\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-04 14:46\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Acessos Sistêmicos &#62; Alterar Acessos  \n Descrição : habilitar a senha do Edvan para alterar previsão de entrega de resultado (somente no meu periodo de ferias)\n \n\n Data da solução : 2025-02-04 15:14\n Tipo de solução : \n Solução : EFETUADA A ALTERAÇÃO NO PERFIL DO EDVAN, E REALIZADO O TESTE.\n\nTESTES EFETUADOS COM SUCESSO \n\nCHAMADO ENCERRADO\n \n\n\n[2025-02-04 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA A ALTERAÇÃO NO PERFIL DO EDVAN, E REALIZADO O TESTE.\n\nTESTES EFETUADOS COM SUCESSO \n\nCHAMADO ENCERRADO\nData de abertura 2025-02-04 15:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 15:04]\nAutor Vinícius Caetano de Freitas\nDescrição EM ANÁLISE DA SOLICITAÇÃO\nData de abertura 2025-02-04 15:04\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020412/closed.1739184031.1967971584@br262.hostgator.com.br', '', 'mailing', 'closed'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020413&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020413&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Fortes n&#38;atilde;o abre &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Edvan Rocha Brand&#38;atilde;o      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 15:11 &#60;br /&#62; 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Fortes  \n Descrição : Fortes não abre\n \n\n Data da solução : 2025-02-04 15:13\n Tipo de solução : \n Solução : FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\n \n\n\n[2025-02-04 15:13]\nAutor Vinícius Caetano de Freitas\nDescrição FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\nData de abertura 2025-02-04 15:13\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 15:13]\nAutor Vinícius Caetano de Freitas\nDescrição _VERIFICAÇÃO DO ERRO REPORTADO_\nData de abertura 2025-02-04 15:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020413/closed.1739184031.1432216545@br262.hostgator.com.br', '', 'mailing', 'closed'),
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text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020413&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Fortes não abre\n Requerentes :  Edvan Rocha Brandão  \n Data de abertura : 2025-02-04 15:11\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Fortes  \n Descrição : Fortes não abre\n \n\n Data da solução : 2025-02-04 15:13\n Tipo de solução : \n Solução : FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\n \n\n\n[2025-02-04 15:13]\nAutor Vinícius Caetano de Freitas\nDescrição FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\nData de abertura 2025-02-04 15:13\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-04 15:13]\nAutor Vinícius Caetano de Freitas\nDescrição _VERIFICAÇÃO DO ERRO REPORTADO_\nData de abertura 2025-02-04 15:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020413/closed.1739184031.997647959@br262.hostgator.com.br', '', 'mailing', 'closed'),
(357, 'Ticket', 2025020413, 14, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020413] Pesquisa de satisfação Fortes não abre', 'chamado@capc.com.br', 'CAPC', 'edvan@capc.com.br', 'Edvan Rocha Brandão', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020413] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o Fortes n&#38;atilde;o abre&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : Fortes n&#38;atilde;o abre&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-10 07:40&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020413_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020413_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : Fortes não abre\n\nData de fechamento : 2025-02-10 07:40\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020413_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020413/satisfaction.1739184031.779122837@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(358, 'Ticket', 2025020414, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:15', NULL, '[GLPI #2025020414] Encerramento do chamado FORTES AG', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020414] Encerramento do chamado FORTES AG&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020414&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020414&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:FORTES AG &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 15:14 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Fortes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;NÃO CONSIGO ACESSAR O FORTES AG&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 15:17&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a259ae7cb2f9.28757592\" width=\"1014\" src=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a259ae7cb2f9.28757592\" width=\"1014\" src=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020414&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : FORTES AG\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-04 15:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Fortes  \n Descrição : NÃO CONSIGO ACESSAR O FORTES AG\n \n\n Data da solução : 2025-02-04 15:17\n Tipo de solução : \n Solução : FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\n\n \n\n[61E364D4-477C0BF0-67A259AE7CB2F9.28757592] [http://chamado.capc.com.br/front/document.send.php?docid=456&#38;itemtype=Ticket&#38;items_id=2025020414]\n \n\n\n[2025-02-04 15:17]\nAutor Vinícius Caetano de Freitas\nDescrição FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\n\n \n\n[61E364D4-477C0BF0-67A259AE7CB2F9.28757592] [http://chamado.capc.com.br/front/document.send.php?docid=456&#38;itemtype=Ticket&#38;items_id=2025020414]\nData de abertura 2025-02-04 15:17\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020414/closed.1739184031.1335319000@br262.hostgator.com.br', '', 'mailing', 'closed');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(359, 'Ticket', 2025020414, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:16', NULL, '[GLPI #2025020414] Encerramento do chamado FORTES AG', 'chamado@capc.com.br', 'CAPC', 'dirael@capc.com.br', 'Dirael Costa De Farias', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020414] Encerramento do chamado FORTES AG&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020414&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020414&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:FORTES AG &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 15:14 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Fortes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;NÃO CONSIGO ACESSAR O FORTES AG&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 15:17&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a259ae7cb2f9.28757592\" width=\"1014\" src=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:17]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Foi efetuada a atualização no executável do sistema Fortes \"AG\" ✅&#60;/strong&#62;&#60;br /&#62;&#60;strong&#62;Teste de funcionalidade concluído com sucesso. ✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a259ae7cb2f9.28757592\" width=\"1014\" src=\"/front/document.send.php?docid=456&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020414\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:17&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020414&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : FORTES AG\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-04 15:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Fortes  \n Descrição : NÃO CONSIGO ACESSAR O FORTES AG\n \n\n Data da solução : 2025-02-04 15:17\n Tipo de solução : \n Solução : FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\n\n \n\n[61E364D4-477C0BF0-67A259AE7CB2F9.28757592] [http://chamado.capc.com.br/front/document.send.php?docid=456&#38;itemtype=Ticket&#38;items_id=2025020414]\n \n\n\n[2025-02-04 15:17]\nAutor Vinícius Caetano de Freitas\nDescrição FOI EFETUADA A ATUALIZAÇÃO NO EXECUTÁVEL DO SISTEMA FORTES \"AG\" ✅\nTESTE DE FUNCIONALIDADE CONCLUÍDO COM SUCESSO. ✅\n\n \n\n[61E364D4-477C0BF0-67A259AE7CB2F9.28757592] [http://chamado.capc.com.br/front/document.send.php?docid=456&#38;itemtype=Ticket&#38;items_id=2025020414]\nData de abertura 2025-02-04 15:17\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020414/closed.1739184031.1159104413@br262.hostgator.com.br', '', 'mailing', 'closed'),
(360, 'Ticket', 2025020414, 14, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:16', NULL, '[GLPI #2025020414] Pesquisa de satisfação FORTES AG', 'chamado@capc.com.br', 'CAPC', 'dirael@capc.com.br', 'Dirael Costa De Farias', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020414] Pesquisa de satisfa&#38;ccedil;&#38;atilde;o FORTES AG&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;p&#62;T&#38;iacute;tulo : FORTES AG&#60;/p&#62;\n&#60;p&#62;Data de fechamento : 2025-02-10 07:40&#60;/p&#62;\n&#60;p&#62;Convite para preencher a pesquisa &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020414_Ticket%243&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020414_Ticket%243&#38;amp;noAUTO=1&#60;/a&#62;&#60;/p&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', 'Título : FORTES AG\n\nData de fechamento : 2025-02-10 07:40\n\nConvite para preencher a pesquisa http://chamado.capc.com.br/index.php?redirect=ticket_2025020414_Ticket%243&#38;noAUTO=1\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020414/satisfaction.1739184031.1223587731@br262.hostgator.com.br', '', 'mailing', 'satisfaction'),
(361, 'Ticket', 2025020415, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:16', NULL, '[GLPI #2025020415] Encerramento do chamado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020415] Encerramento do chamado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020415&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020415&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 16:32 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  ISABELA MARIA SANTOS LINO&#60;br /&#62;CRM:  36447&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-04 17:22&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ISABELA MARIA SANTOS LINO&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36447-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 19/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 19/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc36447GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row endereco\"&#62;\r\n&#60;div class=\"col-md-7\"&#62;&#60;strong&#62;Endereço:&#60;/strong&#62; Exibição não autorizada pelo médico.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row telefone\"&#62;\r\n&#60;div class=\"col-md-7\"&#62;&#60;strong&#62;Telefone:&#60;/strong&#62; Exibição não autorizada pelo médico.&#60;/div&#62;\r\n&#60;/div&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 17:22]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;ISABELA MARIA SANTOS LINO&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 36447-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 19/12/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 19/12/2024&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62; Médico sem especialidade registrada.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row endereco\"&#62;\r\n&#60;div class=\"col-md-7\"&#62;&#60;strong&#62;Endereço:&#60;/strong&#62; Exibição não autorizada pelo médico.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row telefone\"&#62;\r\n&#60;div class=\"col-md-7\"&#62;&#60;strong&#62;Telefone:&#60;/strong&#62; Exibição não autorizada pelo médico.&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 17:22&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020415&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-04 16:32\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\n\nNome do(a) Médico(a):  ISABELA MARIA SANTOS LINO\nCRM:  36447\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n Data da solução : 2025-02-04 17:22\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nISABELA MARIA SANTOS LINO\n\nCRM: 36447-GO \nDATA DE INSCRIÇÃO: 19/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 19/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n\nENDEREÇO: Exibição não autorizada pelo médico. \n\nTELEFONE: Exibição não autorizada pelo médico. \n \n\n\n[2025-02-04 17:22]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nISABELA MARIA SANTOS LINO\n\nCRM: 36447-GO \nDATA DE INSCRIÇÃO: 19/12/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 19/12/2024 \n\nINSCRIÇÃO: Principal \nSITUAÇÃO: Regular \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: Médico sem especialidade registrada. \n\nENDEREÇO: Exibição não autorizada pelo médico. \n\nTELEFONE: Exibição não autorizada pelo médico. \nData de abertura 2025-02-04 17:22\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020415/closed.1739184031.802073253@br262.hostgator.com.br', '', 'mailing', 'closed'),
(362, 'Ticket', 2025020503, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:16', NULL, '[GLPI #2025020503] Encerramento do chamado Envio de e-mail', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020503] Encerramento do chamado Envio de e-mail&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020503&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020503&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Envio de e-mail &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 09:14 &#60;br /&#62; 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Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;procedimento de configuração no sistema Pratice do SCI realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Realizados testes no envio de email com a integração.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes realizados com sucesso.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 10:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 10:39]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;em análise da solicitação...&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 10:39&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020503&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Envio de e-mail\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-05 09:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Solicitação para acesso de dados para envio de contra-cheques\n \n\n Data da solução : 2025-02-05 10:40\n Tipo de solução : \n Solução : PROCEDIMENTO DE CONFIGURAÇÃO NO SISTEMA PRATICE DO SCI REALIZADO COM SUCESSO.\n\nREALIZADOS TESTES NO ENVIO DE EMAIL COM A INTEGRAÇÃO.\n\nTESTES REALIZADOS COM SUCESSO.\n \n\n\n[2025-02-05 10:40]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO DE CONFIGURAÇÃO NO SISTEMA PRATICE DO SCI REALIZADO COM SUCESSO.\n\nREALIZADOS TESTES NO ENVIO DE EMAIL COM A INTEGRAÇÃO.\n\nTESTES REALIZADOS COM SUCESSO.\nData de abertura 2025-02-05 10:40\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 10:39]\nAutor Vinícius Caetano de Freitas\nDescrição EM ANÁLISE DA SOLICITAÇÃO...\nData de abertura 2025-02-05 10:39\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020503/closed.1739184032.1297175652@br262.hostgator.com.br', '', 'mailing', 'closed'),
(363, 'Ticket', 2025020503, 4, 0, 1, 2, '2025-02-10 10:40:26', '2025-02-10 15:27:16', NULL, '[GLPI #2025020503] Encerramento do chamado Envio de e-mail', 'chamado@capc.com.br', 'CAPC', 'miriam@capc.com.br', 'Miriam  Flores da Silva Damasceno', 'chamado@capc.com.br', 'CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020503] Encerramento do chamado Envio de e-mail&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020503&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020503&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Envio de e-mail &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 09:14 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;:2025-02-10 07:40 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Fechado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Email      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicitação para acesso de dados para envio de contra-cheques&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;br /&#62;&#60;span style=\"text-decoration: underline;\"&#62;&#60;strong&#62;&#60;span style=\"color: #888888;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 10:40&#60;br /&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;procedimento de configuração no sistema Pratice do SCI realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Realizados testes no envio de email com a integração.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes realizados com sucesso.&#60;/strong&#62;&#60;/p&#62;&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 10:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;procedimento de configuração no sistema Pratice do SCI realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Realizados testes no envio de email com a integração.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testes realizados com sucesso.&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 10:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 10:39]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;em análise da solicitação...&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 10:39&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020503&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Envio de e-mail\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-05 09:14\n Data de fechamento : 2025-02-10 07:40\n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Fechado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Email  \n Descrição : Solicitação para acesso de dados para envio de contra-cheques\n \n\n Data da solução : 2025-02-05 10:40\n Tipo de solução : \n Solução : PROCEDIMENTO DE CONFIGURAÇÃO NO SISTEMA PRATICE DO SCI REALIZADO COM SUCESSO.\n\nREALIZADOS TESTES NO ENVIO DE EMAIL COM A INTEGRAÇÃO.\n\nTESTES REALIZADOS COM SUCESSO.\n \n\n\n[2025-02-05 10:40]\nAutor Vinícius Caetano de Freitas\nDescrição PROCEDIMENTO DE CONFIGURAÇÃO NO SISTEMA PRATICE DO SCI REALIZADO COM SUCESSO.\n\nREALIZADOS TESTES NO ENVIO DE EMAIL COM A INTEGRAÇÃO.\n\nTESTES REALIZADOS COM SUCESSO.\nData de abertura 2025-02-05 10:40\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 10:39]\nAutor Vinícius Caetano de Freitas\nDescrição EM ANÁLISE DA SOLICITAÇÃO...\nData de abertura 2025-02-05 10:39\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020503/closed.1739184032.1664683519@br262.hostgator.com.br', '', 'mailing', 'closed');
