INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(996, 'Ticket', 2024000946, '2024-09-30 21:00:46', 7, 0, '&#60;p&#62;Não possui informação suficiente para concluir o chamado.&#60;br&#62;Favor colocar o nome completo do médico e também o CRM e o UF do CRM.&#60;br&#62;Por pesquisa sai com varios nomes perante o médico informado.&#60;br&#62;Sendo assim impossivel de concluir o chamado.&#60;/p&#62;', 0, 1, '2024-09-30 21:00:46', '2024-09-30 21:00:46', 1, 0, 0),
(997, 'Ticket', 2024000949, '2024-10-01 13:23:52', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;br&#62;&#60;br&#62;OS: 76751&#60;/p&#62;', 0, 1, '2024-10-01 13:23:52', '2024-10-01 13:23:52', 4, 0, 0),
(998, 'Ticket', 2024000947, '2024-10-01 15:09:14', 7, 0, '&#60;p&#62;Foi efetuada a regulagem do cabo de força da impressora que ligou e funcionou normalmente.&#60;br&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-01 15:09:14', '2024-10-01 15:09:14', 4, 0, 0),
(999, 'Ticket', 2024000951, '2024-10-01 19:19:22', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;br&#62;&#60;br&#62;OS &#60;strong&#62;038453&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-01 19:19:22', '2024-10-01 19:19:22', 4, 0, 0),
(1000, 'Ticket', 2024000945, '2024-10-01 19:29:33', 7, 0, '&#60;p&#62;Sendo realizada a tratativa da proposta por email e ligações.&#60;br&#62;Em breve será inseridas as informações no chamado perante a resolução&#60;/p&#62;', 0, 1, '2024-10-01 19:29:33', '2024-10-01 19:29:33', 4, 0, 0),
(1001, 'Ticket', 2024000894, '2024-10-01 19:35:47', 7, 0, '&#60;p&#62;Foi efetuada abertura do chamado externo ND Engenharia&#60;br&#62;&#60;br&#62;OS &#60;strong&#62;76759&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-01 19:35:47', '2024-10-01 19:35:47', 4, 0, 0),
(1002, 'Ticket', 2024000953, '2024-10-02 12:58:28', 87, 0, '&#60;p&#62;Não localizei o medico: Luiz Gustavo de Lima Arruda&#60;/p&#62;', 0, 2024000953, '2024-10-02 12:58:28', '2024-10-02 12:58:28', 1, 0, 0),
(1003, 'Ticket', 2024000956, '2024-10-02 13:50:00', 7, 0, '&#60;p&#62;Efetuda abertura do chamado externo para Digital World&#60;br&#62;&#60;br&#62;OS &#60;strong&#62;038491&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-02 13:50:00', '2024-10-02 13:50:00', 4, 0, 0),
(1004, 'Ticket', 2024000962, '2024-10-03 14:42:11', 7, 0, '&#60;p&#62;Mediante análise , foi efetuada a troca imediata do computador e efetuada a reconfiguração para efetuar o escaneamento e impressoção dos documentos para o ImagePrintPro.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Efetuado teste com sucesso&#60;/p&#62;\r\n&#60;p&#62;chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-03 14:42:11', '2024-10-03 14:42:11', 1, 0, 0),
(1005, 'Ticket', 2024000961, '2024-10-03 20:53:26', 7, 0, '&#60;p&#62;Efetuado abertura do chamado externo para Digital World&#60;br&#62;&#60;br&#62;OS.: 038619&#60;/p&#62;', 0, 1, '2024-10-03 20:53:26', '2024-10-03 20:53:26', 4, 0, 0),
(1006, 'Ticket', 2024000953, '2024-10-04 13:15:26', 87, 0, 'Solução aprovada', 0, 2024000953, '2024-10-04 13:15:26', '2024-10-04 13:15:26', 1, 0, 0),
(1007, 'Ticket', 2024000949, '2024-10-04 14:35:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Liana Mendes&#60;br&#62;&#60;/strong&#62;Procedimento alterado com sucesso &#60;/p&#62;', 0, 1, '2024-10-04 14:35:29', '2024-10-04 14:35:29', 4, 0, 0),
(1008, 'Ticket', 2024000949, '2024-10-04 14:36:24', 7, 0, '&#60;p&#62;&#60;strong&#62;Liana Mendes&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;ul class=\"UlOrdena\"&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c\"&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Thiago confirmou que validaram o XML junto à operadora.&#60;br&#62;&#60;br&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Procedimento realizado e confirmado com sucesso.&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62; &#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Chamado encerrado&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-10-04 14:36:24', '2024-10-04 14:36:24', 4, 0, 0),
(1009, 'Ticket', 2024000927, '2024-10-04 14:39:53', 7, 0, '&#60;p&#62;Feito contato com o &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=198\"&#62;@Jerry Jose Soares&#60;/a&#62; a previsão de liberação do exame no site do tercerizado está para a sexta dia 15/10/2024.&#60;/p&#62;', 0, 1, '2024-10-04 14:39:53', '2024-10-04 14:39:53', 4, 0, 0),
(1010, 'Ticket', 2024000972, '2024-10-04 15:47:18', 7, 0, '&#60;p&#62;Olá!&#60;br&#62;Heloisa,&#60;br&#62;&#60;br&#62;Email de fato informou a alteração de layout perante Lab Rede, &#60;br&#62;Porém a estrutura referente ao formulario esta como FORMULARIO PADRAO.&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=284&#38;itemtype=Ticket&#38;items_id=2024000972\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67000ddec5d420.05442293\" width=\"757\" src=\"/front/document.send.php?docid=284&#38;itemtype=Ticket&#38;items_id=2024000972\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62;Não se aplica nesse caso, ao não ser que após a liberação for constatado um erro.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-04 15:47:18', '2024-10-04 15:47:18', 4, 0, 0),
(1011, 'Ticket', 2024000969, '2024-10-04 16:32:19', 7, 0, '&#60;p&#62;Chamado duplicado&#60;br&#62;Chamado aberto para o mesmo problema&#60;/p&#62;\r\n&#60;h3 class=\"navigationheader-title strong d-flex align-items-center\"&#62;2024000965&#60;/h3&#62;', 0, 1, '2024-10-04 16:32:19', '2024-10-04 16:32:19', 1, 0, 0),
(1012, 'Ticket', 2024000897, '2024-10-04 17:18:20', 7, 0, '&#60;p&#62;O computador antigo não suporta mais o ambiente de trabalho.&#60;br&#62;Foi efetuada a troca do computador para aguentar o ambiente de trabalho.&#60;br&#62;Efetuado todo o backup e restaurado no novo computador.&#60;br&#62;Efetuados testes com sucesso.&#60;br&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-04 17:18:20', '2024-10-04 17:18:20', 4, 0, 0),
(1013, 'Ticket', 2024000967, '2024-10-04 19:19:53', 87, 0, 'Solução aprovada', 0, 2024000967, '2024-10-04 19:19:53', '2024-10-04 19:19:53', 1, 0, 0),
(1014, 'Ticket', 2024000974, '2024-10-04 19:20:24', 87, 0, 'Solução aprovada', 0, 2024000974, '2024-10-04 19:20:24', '2024-10-04 19:20:24', 1, 0, 0),
(1015, 'Ticket', 2024000927, '2024-10-07 17:29:10', 216, 0, '&#60;p&#62;laudo validado. pode fechar o chamado! obrigada&#60;/p&#62;', 0, 0, '2024-10-07 17:29:10', '2024-10-07 17:29:10', 1, 0, 0),
(1016, 'Ticket', 2024000979, '2024-10-07 18:50:59', 7, 0, '&#60;p&#62;Médica não cadastrada &#60;br&#62;Não localizada nem pelo o CRM e nem pelo o nome.&#60;br&#62;&#60;br&#62;Favor analisar os dados corretamente e abrir um novo chamado.&#60;/p&#62;', 0, 1, '2024-10-07 18:50:59', '2024-10-07 18:50:59', 4, 0, 0),
(1017, 'Ticket', 2024000980, '2024-10-07 19:09:40', 7, 0, '&#60;p&#62;Procedimento realizado com sucesso&#60;/p&#62;', 0, 1, '2024-10-07 19:09:40', '2024-10-07 19:09:40', 4, 0, 0),
(1018, 'Ticket', 2024000981, '2024-10-07 20:31:42', 7, 0, '&#60;p&#62;Recolhido o computador do local para efetuar a devida manutenção.&#60;/p&#62;', 0, 1, '2024-10-07 20:31:42', '2024-10-07 20:31:42', 4, 0, 0),
(1019, 'Ticket', 2024000982, '2024-10-08 12:30:40', 7, 0, '&#60;p&#62;Em análise&#60;br&#62;&#60;br&#62;Efetuada a correção atual, mais segue em análise&#60;/p&#62;', 0, 1, '2024-10-08 12:30:40', '2024-10-08 12:30:40', 4, 0, 0),
(1020, 'Ticket', 2024000983, '2024-10-08 14:36:16', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;br&#62;&#60;br&#62;OS.: &#60;strong&#62;038827&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-08 14:36:16', '2024-10-08 14:36:16', 4, 0, 0),
(1021, 'Ticket', 2024000990, '2024-10-08 15:57:28', 8, 0, 'Solução aprovada', 0, 2024000990, '2024-10-08 15:57:28', '2024-10-08 15:57:28', 1, 0, 0),
(1022, 'Ticket', 2024000894, '2024-10-08 16:12:42', 7, 0, '&#60;p&#62;&#60;strong&#62;Marcel Amorim Magno&#60;br&#62;&#60;br&#62;&#60;/strong&#62;Relatório Técnico: Análise de Envio de XML ao Laboratório de Apoio Labrede&#60;br&#62;&#60;br&#62;1. Descrição do Problema&#60;br&#62;&#60;br&#62;O usuário relatou problemas na emissão de etiquetas apenas do terceirizado LabRede, onde não consegue receber materiais do LabRede no Posto 95 Honcord, no momento do recebimento do material é feito o envio de informações via XML ao laboratório de apoio Labrede. O sistema não estava recebendo o retorno do XML enviado,&#60;br&#62;o que gerou preocupações sobre o sucesso da comunicação entre o servidor do CAPC e o laboratório de apoio.&#60;br&#62;&#60;br&#62;2. Análise Realizada&#60;br&#62;Verificação da Estação do Usuário: A estação de trabalho utilizada pelo usuário foi analisada. Durante a inspeção, não foram encontradas falhas locais que pudessem comprometer o&#60;br&#62;envio de dados XML.&#60;br&#62;&#60;br&#62;Análise do Banco de Dados do Local CAPC: O banco de dados local foi revisado para identificar possíveis inconsistências ou falhas que pudessem interferir na comunicação com o&#60;br&#62;laboratório de apoio. Nenhuma irregularidade foi detectada nos logs do banco de dados relacionados ao envio de XML.&#60;br&#62;&#60;br&#62;Análise do XML Enviado: O arquivo XML enviado foi analisado detalhadamente. Nenhum erro foi encontrado no documento, o qual foi gerado e transmitido conforme os padrões&#60;br&#62;estabelecidos pelo protocolo de comunicação via webservice.&#60;br&#62;&#60;br&#62;Resposta do Webservice: Não houve retorno do laboratório de apoio Labrede em resposta ao XML enviado, o que poderia indicar um problema no servidor de destino ou na rede de&#60;br&#62;comunicação.&#60;br&#62;&#60;br&#62;3. Possíveis Causas Identificadas&#60;br&#62;Com base nas análises, duas hipóteses principais foram levantadas:&#60;br&#62;&#60;br&#62;Erro no Retorno do Labrede: O laboratório de apoio Labrede pode ter enfrentado problemas internos que impediram o envio do retorno do XML.&#60;br&#62;&#60;br&#62;Problema de Rede: A ausência de resposta pode ter sido causada por uma falha momentânea na rede de comunicação do servidor, comprometendo a recepção do retorno do XML.&#60;br&#62;&#60;br&#62;4. Ações Sugeridas&#60;br&#62;A equipe de TI local solicitou que a atividade permanecesse aberta até o final do dia de hoje(07.10) para monitoramento, a fim de verificar se o erro ocorre novamente.&#60;br&#62;Caso o problema persista, recomenda-se:&#60;br&#62;Revisar a configuração de rede do servidor e garantir a estabilidade da conexão.&#60;br&#62;Entrar em contato com o Labrede para validar possíveis incidentes ou falhas do lado do laboratório de apoio.&#60;br&#62;&#60;br&#62;5. Conclusão&#60;br&#62;A atividade foi colocada no status \"Concluído aguardando aprovação\". Se o problema ocorrer novamente, o status da atividade deverá ser alterado para&#60;br&#62;\"Novo\" ou \"Em andamento\", para continuidade da analise da situação.&#60;/p&#62;', 0, 1, '2024-10-08 16:12:42', '2024-10-08 16:12:42', 4, 0, 0),
(1023, 'Ticket', 2024000945, '2024-10-08 16:38:40', 7, 0, '&#60;p&#62;Proposta foi encaminhada por parte da ND Engenharia e repassada para a responsavel &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; para aprovação juntamente com a diretoria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"10\"&#62;@Julieta Ximenes Rafani&#60;/span&#62; .&#60;br&#62;&#60;br&#62;Seguimos no aguardo das informações&#60;/p&#62;', 0, 1, '2024-10-08 16:38:40', '2024-10-08 16:38:40', 4, 0, 0),
(1024, 'Ticket', 2024000945, '2024-10-09 13:22:31', 7, 0, '&#60;p&#62;Em contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; , a mesma informou que &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"10\"&#62;@Julieta Ximenes Rafani&#60;/span&#62; aprovou a proposta referente a Cobas 6000 ( modulo Cobas e601).&#60;br&#62;Pela a informação o COBAS U411 ( Urinálise ) não necessita de tal procedimento perante a rotina pequena não cabe esse valor de interface.&#60;/p&#62;', 0, 1, '2024-10-09 13:22:31', '2024-10-09 13:22:31', 4, 0, 0),
(1025, 'Ticket', 2024000981, '2024-10-09 13:56:08', 7, 0, '&#60;p&#62;Efetuado a troca da peça de HD para SDD e efetuada a formatação do sistema operacional Win 10.&#60;br&#62;E efetuada a restauração do backup juntamente com a reinstalação dos softwares.&#60;/p&#62;', 0, 1, '2024-10-09 13:56:08', '2024-10-09 13:56:08', 4, 0, 0),
(1026, 'Ticket', 2024000996, '2024-10-09 18:33:47', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo Digital World &#60;br&#62;&#60;br&#62;OS.: &#60;strong&#62;038948&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-09 18:33:47', '2024-10-09 18:33:47', 4, 0, 0),
(1027, 'Ticket', 2024000981, '2024-10-09 20:06:14', 7, 0, '&#60;p&#62;Computador operacional para uso.&#60;br&#62;Retornado o computador para o local estando ele totalmente operacional.&#60;br&#62;efetuada as reconfigurações e testes com sucesso.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-09 20:06:14', '2024-10-09 20:06:14', 4, 0, 0),
(1028, 'Ticket', 2024001001, '2024-10-10 14:01:00', 7, 0, '&#60;p&#62;Email está com a configuração normal, só não estava aparecendo os emails que informou que não estava recebendo .&#60;br&#62;Porém, era somente o filtro&#60;br&#62;&#60;br&#62;Filtro alterado para Data e ficou tudo certo &#60;/p&#62;', 0, 1, '2024-10-10 14:01:00', '2024-10-10 14:01:00', 1, 0, 0),
(1029, 'Ticket', 2024001000, '2024-10-10 14:37:16', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito tentativas de contato sem sucesso&#60;/strong&#62;&#60;br&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-10 14:37:16', '2024-10-10 14:37:16', 1, 0, 0),
(1030, 'Ticket', 2024000999, '2024-10-10 14:37:31', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito tentativas de contato sem sucesso&#60;/strong&#62;&#60;br&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-10 14:37:31', '2024-10-10 14:37:31', 1, 0, 0),
(1031, 'Ticket', 2024001002, '2024-10-10 15:24:56', 7, 0, '&#60;p&#62;Analisando para efetuar a troca&#60;/p&#62;', 0, 1, '2024-10-10 15:24:56', '2024-10-10 15:24:56', 4, 0, 0),
(1032, 'Ticket', 2024001004, '2024-10-10 18:52:44', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World &#60;br&#62;&#60;br&#62;OS.: &#60;strong&#62;039008&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-10 18:52:44', '2024-10-10 18:52:44', 4, 0, 0),
(1033, 'Ticket', 2024001003, '2024-10-10 19:01:10', 7, 0, '&#60;p&#62;Alterado o perfil da Leila para acesso a pasta da Macro em Anatomia Patologica&#60;/p&#62;', 0, 1, '2024-10-10 19:01:10', '2024-10-10 19:01:10', 4, 0, 0),
(1034, 'Ticket', 2024001005, '2024-10-10 19:19:12', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-10 19:19:12', '2024-10-10 19:19:12', 1, 0, 0),
(1035, 'Ticket', 2024001007, '2024-10-11 13:33:46', 7, 0, '&#60;p&#62;Chamado duplicado&#60;br&#62;&#60;br&#62;Foi aberto um chamado anteriormente relatando o problema&#60;br&#62;&#60;br&#62;Chamado -&#38;gt; &#60;/p&#62;\r\n&#60;h3 class=\"navigationheader-title strong d-flex align-items-center\"&#62;2024001004&#60;/h3&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Esse chamado está encerrado por duplicidade&#60;/p&#62;', 0, 1, '2024-10-11 13:33:46', '2024-10-11 13:33:46', 1, 0, 0),
(1036, 'Ticket', 2024001002, '2024-10-11 20:16:45', 7, 0, '&#60;p&#62;Efetuando a cotação para adquirir um novo teclado para sanar o problema reportado&#60;/p&#62;', 0, 1, '2024-10-11 20:16:45', '2024-10-11 20:16:45', 4, 0, 0),
(1037, 'Ticket', 2024001013, '2024-10-11 20:55:46', 7, 0, '&#60;p&#62;Me desloquei até o loca com duas fontes reservas para efetuar a troca no local e sanar o problema.&#60;br&#62;Porem, mesmo realizando tal procedimento... &#60;br&#62;Não retornou, possivelmente o problema afetou a placa mãe...&#60;br&#62;Efetuado o recolhimento para analise na TI&#60;/p&#62;', 0, 1, '2024-10-11 20:55:46', '2024-10-11 20:55:46', 4, 0, 0),
(1038, 'Ticket', 2024001013, '2024-10-11 20:56:12', 7, 0, '&#60;p&#62;Foi deixado no local como reserva o notebook da TI&#60;br&#62;contendo todos os programas operacionais&#60;/p&#62;', 0, 1, '2024-10-11 20:56:12', '2024-10-11 20:56:12', 4, 0, 0),
(1039, 'Ticket', 2024001013, '2024-10-11 20:56:51', 7, 0, '&#60;p&#62;Com o problema no local pós a chuva, não retornou a internet&#60;br&#62;sendo assim não foi possivel concluir o serviço&#60;/p&#62;', 0, 1, '2024-10-11 20:56:51', '2024-10-11 20:56:51', 4, 0, 0),
(1040, 'Ticket', 2024001012, '2024-10-11 21:26:01', 87, 0, 'Solução aprovada', 0, 2024001012, '2024-10-11 21:26:01', '2024-10-11 21:26:01', 1, 0, 0),
(1041, 'Ticket', 2024001014, '2024-10-14 11:13:44', 7, 0, '&#60;p&#62;Abertura de chamado externo para Digital Word &#60;br&#62;&#60;br&#62;OS.: &#60;strong&#62;039087&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-14 11:13:44', '2024-10-14 11:13:44', 4, 0, 0),
(1042, 'Ticket', 2024001017, '2024-10-14 13:02:59', 7, 0, '&#60;p&#62;Feito contato com o Dirael responsavel pela a implantação sistemica do Trello. &#60;br&#62;O mesmo repassou para o Raphael o usuario e senha do email.&#60;br&#62;E o mesmo conseguiu logar normalmente.&#60;br&#62;&#60;br&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-14 13:02:59', '2024-10-14 13:02:59', 1, 0, 0),
(1043, 'Ticket', 2024001015, '2024-10-14 13:46:40', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World &#60;br&#62;&#60;br&#62;OS.: &#60;strong&#62;039109&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-14 13:46:40', '2024-10-14 13:46:40', 4, 0, 0),
(1044, 'Ticket', 2024001019, '2024-10-14 20:04:41', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-14 20:04:41', '2024-10-14 20:04:41', 1, 0, 0),
(1045, 'Ticket', 2024001016, '2024-10-14 20:18:08', 7, 0, '&#60;p&#62;Efetuado análise para nova aquisição&#60;/p&#62;', 0, 1, '2024-10-14 20:18:08', '2024-10-14 20:18:08', 4, 0, 0),
(1046, 'Ticket', 2024001018, '2024-10-14 20:23:54', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;OS.: &#60;strong&#62;76890&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-14 20:23:54', '2024-10-14 20:23:54', 4, 0, 0),
(1047, 'Ticket', 2024001013, '2024-10-15 20:50:39', 7, 0, '&#60;p&#62;Conectado na internet da Clínica foi efetuado configurado o notebook&#60;/p&#62;', 0, 1, '2024-10-15 20:50:39', '2024-10-15 20:50:39', 4, 0, 0),
(1048, 'Ticket', 2024001013, '2024-10-15 20:51:30', 7, 0, '&#60;p&#62;Detectado &#60;/p&#62;\r\n&#60;p&#62;Computador -&#38;gt; Queimou a placa mãe&#60;/p&#62;\r\n&#60;p&#62;Internet -&#38;gt; Queimou o modem&#60;/p&#62;', 0, 1, '2024-10-15 20:51:30', '2024-10-15 20:51:30', 4, 0, 0),
(1049, 'Ticket', 2024001013, '2024-10-15 21:18:10', 7, 0, '&#60;p&#62;Efetuada a compra de uma nova placa mãe para trocar a peça do computador&#60;/p&#62;', 0, 1, '2024-10-15 21:18:10', '2024-10-15 21:18:10', 4, 0, 0),
(1050, 'Ticket', 2024001013, '2024-10-15 21:18:38', 7, 0, '&#60;p&#62;Efetuada abertura do chamado para a Claro ( Operadora ) Efetuar a troca do Modem&#60;/p&#62;', 0, 1, '2024-10-15 21:18:38', '2024-10-15 21:18:38', 4, 0, 0),
(1051, 'Ticket', 2024001016, '2024-10-16 18:40:06', 7, 0, '&#60;p&#62;Efetuada a requisição do material&#60;/p&#62;', 0, 1, '2024-10-16 18:40:06', '2024-10-16 18:40:06', 4, 0, 0),
(1052, 'Ticket', 2024001027, '2024-10-16 18:46:25', 7, 0, '&#60;p&#62;&#60;strong&#62;procedimento  realizado com sucesso&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-16 18:46:25', '2024-10-16 18:46:25', 1, 0, 0),
(1053, 'Ticket', 2024001031, '2024-10-16 20:42:11', 7, 0, '&#60;p&#62;&#60;strong&#62;Repassado ao &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"97\"&#62;@Jhon David Mendonça Lemes&#60;/span&#62; o usuário teste inicialmente &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Usuario: TESDIG \"Treinamento Digitação\"&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;e a senha informei pelo o whatsapp.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Caso seja efetivada por gentileza, reabrir o chamado contento o nome completo, CPF, contato e data de nascimento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-10-16 20:42:11', '2024-10-16 20:42:11', 4, 0, 0),
(1054, 'Ticket', 2024001032, '2024-10-17 20:50:59', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento em andamento&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-17 20:50:59', '2024-10-17 20:50:59', 4, 0, 0),
(1055, 'Ticket', 2024001032, '2024-10-18 12:06:00', 7, 0, '&#60;p&#62;procedimento realizado com sucesso.&#60;br&#62;&#60;br&#62;&#60;/p&#62;', 0, 1, '2024-10-18 12:06:00', '2024-10-18 12:06:00', 4, 0, 0),
(1056, 'Ticket', 2024000982, '2024-10-18 12:32:36', 7, 0, '&#60;p&#62;Fomos no local, e o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; solicitou para analisar e mexer nos computador e configurações na proxima segunda 21/10/2024.&#60;/p&#62;', 0, 1, '2024-10-18 12:32:36', '2024-10-18 12:32:36', 4, 0, 0),
(1057, 'Ticket', 2024001005, '2024-10-18 13:40:18', 7, 0, '&#60;p&#62;Detectado um problema na placa mãe e uma das memorias RAM.&#60;br&#62;&#60;br&#62;&#60;/p&#62;', 0, 1, '2024-10-18 13:40:18', '2024-10-18 13:40:18', 4, 0, 0),
(1058, 'Ticket', 2024001002, '2024-10-18 19:23:28', 7, 0, '&#60;p&#62;Efetuada a troca do teclado&#60;/p&#62;', 0, 1, '2024-10-18 19:23:28', '2024-10-18 19:23:28', 4, 0, 0),
(1060, 'Ticket', 2024001000, '2024-10-19 11:52:54', 7, 0, '&#60;p&#62;Apos chamado externo para operadora Vivo foi realizado o teste de ligação para unidade e funcionou normalmente.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-19 11:52:54', '2024-10-19 11:52:54', 4, 0, 0),
(1061, 'Ticket', 2024001013, '2024-10-21 15:10:01', 7, 0, '&#60;p&#62;Efetuada troca do modem no local e a internet e telefone voltaram a funcionar normalmente.&#60;/p&#62;', 0, 1, '2024-10-21 15:10:01', '2024-10-21 15:10:01', 4, 0, 0),
(1062, 'Ticket', 2024001013, '2024-10-21 15:11:04', 7, 0, '&#60;p&#62;Efetuada a aquisição de um estabilizador para evitar uma carga que possa queimar a placa do computador novamente.&#60;/p&#62;\r\n&#60;p&#62;Todos os procedimentos da Clinica IGM realizada com sucesso.&#60;br&#62;Chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-21 15:11:04', '2024-10-21 15:11:04', 4, 0, 0),
(1063, 'Ticket', 2024000915, '2024-10-21 20:31:27', 7, 7, '&#60;p class=\"MsoNormal\"&#62;&#60;strong&#62;*Exame:  CA 125&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;&#60;strong&#62;Mnemônico CAPC: CA125&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  PROTEINA C REATIVA ULTRASSENSÍVEL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: PCRUL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ANTI TRANSGLUTAMINASE TISSULAR IgA&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ATRAN&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  APOLIPOPROTEINA B&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: APOPB,&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ALFA-1 ANTI-TRIPSINA&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ALFAT&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  CELULA PARIETAL, ANTICORPOS ANTI&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ACELU&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  NT-proBNP-PEPTIDEO NATRIURETICO CEREBRAL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: PBNP&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  EPSTEIN BARR VIRUS - IgG&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: EPSBG&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  EPSTEIN BARR VIRUS - IgM&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: EPSBM&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  CA 72-4&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: CA72&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ANTI-INSULINA&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: AINSU&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  MUTAÇÃO NO GENE DA PROTROMBINA: &#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: MUGEP&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  CITOMEGALOVÍRUS, PCR QUANTITATIVO&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: CMVQT&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  T4 LIVRE (TIROXINA LIVRE)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: T4LIV&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  T4 ( TIROXINA )&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: T4TOT&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  FSH - HORMONIO FOLICULO ESTIMULANTE&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: FSH&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ESTRADIOL (E2)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ESTRA&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  HEPATITE B - HBsAg (ANTIGENO AUSTRALIA)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: HBSAG&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  LH, HORMONIO LUTEINIZANTE&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: LH&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame: VITAMINA B12&#60;br&#62;&#60;br&#62;Mnemônico CAPC: VIB12&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame: ZINCO&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ZINCO&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  TIREOGLOBULINA, ANTICORPOS ANTI&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ATIRE&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame: ANTI -TPO (ANTI-PEROXIDASE)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: APERO&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  HTLV I e II ANTICORPOS&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: AHTLV&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ANCA - ANTICORPOS ANTI-CITOPLASMA DE NEUTROFILOS&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: AANEU&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  VITAMINA B6&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: VITB6&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  PROLACTINA&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: PROLA&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;✅&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;', 0, 1, '2024-11-27 12:08:37', '2024-10-21 20:31:27', 1, 0, 0),
(1064, 'Ticket', 2024000915, '2024-10-21 20:32:32', 7, 7, '&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ALBUMINA,  URINA ALEATORIA&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: ALB&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;Esse exame não será migrado para o Lab Rede &#60;/span&#62;&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  MICROALBUMINURIA , URINA 24 HORAS&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: MIALB&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;em&#62;&#60;strong&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;Esse exame não será migrado para o Lab Rede &#60;/span&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  HERPES VÍRUS SIMPLES I/II IgG&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: CRIAR EXAME CONFORME MASCARA DO LABREDE&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;Esse exame não será migrado para o Lab Rede &#60;/span&#62;&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ANTI-SCL 70&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: AASCL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  CHLAMYDIA TRACHOMATIS - NEISSERIA GONORRHOEAE, PCR&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: CHLAM&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  MYCOBACTERIUM TUBERCULOSIS, PCR&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: PCRMY&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;Esse exame não será migrado para o Lab Rede &#60;/span&#62;&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 12:16:50', '2024-10-21 20:32:32', 1, 0, 0),
(1065, 'Ticket', 2024001045, '2024-10-22 10:56:29', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para a operadora VIVO.&#60;/p&#62;', 0, 1, '2024-10-22 10:56:29', '2024-10-22 10:56:29', 4, 0, 0),
(1066, 'Ticket', 2024000919, '2024-10-22 11:31:37', 7, 0, '&#60;p class=\"MsoNormal\"&#62;&#60;strong&#62;*&#60;em&#62;Exame:&#60;/em&#62;  CORTISOL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;&#60;em&#62;&#60;strong&#62;Mnemônico CAPC:&#60;/strong&#62; CORTI (tem 2 mn iguais no sistema, atenção)&#60;/em&#62;&#60;br&#62;&#60;em&#62;&#60;strong&#62;Mnemônico HP:&#60;/strong&#62;&#60;/em&#62; CORT&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;---------------------------------------------------&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=292&#38;itemtype=Ticket&#38;items_id=2024000919\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67178d02249b65.64848972\" width=\"933\" src=\"/front/document.send.php?docid=292&#38;itemtype=Ticket&#38;items_id=2024000919\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-10-22 11:31:37', '2024-10-22 11:31:37', 1, 0, 0),
(1067, 'Ticket', 2024001048, '2024-10-22 18:08:50', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-22 18:08:50', '2024-10-22 18:08:50', 4, 0, 0),
(1068, 'Ticket', 2024001047, '2024-10-22 18:13:19', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-22 18:13:19', '2024-10-22 18:13:19', 1, 0, 0),
(1069, 'Ticket', 2024001047, '2024-10-22 18:15:25', 7, 0, '&#60;p&#62;&#60;strong&#62;&#60;span style=\"color: rgb(35, 51, 232);\"&#62;Exame criado&#60;/span&#62;&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;strong&#62;Mnemônico CAPC -&#38;gt; VERME&#60;br&#62;Formulário -&#38;gt;  IDENTIFICACAO DE PARASITO [FLEURY]&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-22 18:15:25', '2024-10-22 18:15:25', 1, 0, 0),
(1070, 'Ticket', 2024000982, '2024-10-22 19:27:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a análise nas configurações dos computadores da Triagem estão funcionando normalmente.&#60;br&#62;Chamado encerrado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-22 19:27:53', '2024-10-22 19:27:53', 4, 0, 0);
INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(1071, 'Ticket', 2024000919, '2024-10-22 20:43:13', 7, 7, '&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  HEPATITE C - ANTI-HCV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: AHCV&#60;br&#62;Mnemônico HP: HCV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  ANTICOAGULANTE LUPICO &#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: ACLUP&#60;br&#62;Mnemônico HP: LUP-VV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  T3 LIVRE (TRIIODOTIRONINA LIVRE)&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: c&#60;br&#62;Mnemônico HP: T3L&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  T3 TOTAL ( TRIIODOTIRONINA )&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: T3TOT&#60;br&#62;Mnemônico HP: T3-RIE&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62; “formulário padrão”&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: SELÊNIO&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: SELEN&#60;br&#62;Mnemônico HP: SELE&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62; “formulário padrão”&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: ANTI-FATOR INTRINSECO&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: FI&#60;br&#62;Mnemônico HP: FI&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: SARAMPO IgM&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: SAIGM&#60;br&#62;Mnemônico HP: SARAMM&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  INSULINA&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: INSUL&#60;br&#62;Mnemônico HP: INSU&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  HEPATITE B - ANTI-HBs&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: AHBS&#60;br&#62;Mnemônico HP: HBS&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;br&#62;&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  HEPATITE B - ANTI HBC IGM&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: AHBCM&#60;br&#62;Mnemônico HP: HBC-M&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  CA 19.9&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: CA19&#60;br&#62;Mnemônico HP: CA19&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  RUBEOLA - ANTICORPOS IgG&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: RUBEG&#60;br&#62;Mnemônico HP: RUB-G&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  ALFA FETO PROTEINA&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: ALFAP&#60;br&#62;Mnemônico HP: A.FETO&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  RUBEOLA - ANTICORPOS IGM&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: RUBEM&#60;br&#62;Mnemônico HP: RUB-M&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  HIV, PCR QUANTITATIVO EM TEMPO REAL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: HIVPQ&#60;br&#62;Mnemônico HP: PTRHIV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Exame está no Hermes Pardini] &#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;✅&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 12:20:15', '2024-10-22 20:43:13', 1, 0, 0),
(1072, 'Ticket', 2024000919, '2024-10-22 20:44:20', 7, 7, '&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  CROMO&#60;br&#62;Mnemônico CAPC: CROMO &#60;br&#62;Mnemônico HP: CROMO &#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  PROTEINA C FUNCIONAL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: PROCF&#60;br&#62;Mnemônico HP: PROTEC&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  BRUCELOSE IgM, ANTICORPOS&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: BRUCM&#60;br&#62;Mnemônico HP: BRU-M&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  FENOBARBITAL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: FENOB&#60;br&#62;Mnemônico HP: FENO&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  CAPTURA HÍBRIDA PARA HPV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: HPVRT&#60;br&#62;Mnemônico HP: CHHPV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  MIOGLOBINA&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: MIOGL&#60;br&#62;Mnemônico HP: MIOGL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;strong&#62;&#60;em&#62;Esse exame não será migrado para Hermes Pardini&#60;/em&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: ANDROSTENEDIONA&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: ANDRO&#60;br&#62;Mnemônico HP: AND&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: BRUCELOSE IgM, ANTICORPOS&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: BRUCM&#60;br&#62;Mnemônico HP: BRU-M&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: SARAMPO IgG&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: SARAM&#60;br&#62;Mnemônico HP: SARAMG&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  TOXOPLASMOSE - AVIDEZ DE IgG &#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: AVITO&#60;br&#62;Mnemônico HP: TOX-AV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  HCV, PCR QUANTITATIVO EM TEMPO REAL&#60;br&#62;&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: HCVQT&#60;br&#62;Mnemônico HP: PTRHCV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  ELETROFORESE DE PROTEINAS SERICAS &#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: EFPT&#60;br&#62;Mnemônico HP: ELFPRO&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;strong&#62;&#60;em&#62;Esse exame não será migrado para Hermes Pardini&#60;/em&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  CORTISOL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: CORTI (tem 2 mn iguais no sistema, atenção)&#60;br&#62;Mnemônico HP: CORT&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;strong&#62;&#60;em&#62;Esse exame não será migrado para Hermes Pardini&#60;/em&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 12:22:50', '2024-10-22 20:44:20', 1, 0, 0),
(1073, 'Ticket', 2024000786, '2024-10-22 20:53:06', 37, 0, '&#60;p&#62;&#60;strong&#62;Orçamento não aprovado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-22 20:53:06', '2024-10-22 20:53:06', 4, 0, 0),
(1074, 'Ticket', 2024000999, '2024-10-22 20:59:26', 7, 7, '&#60;p&#62;&#60;strong&#62;Encaminhado dois cabos de força - para monitor e cpu perante o reportado do computador.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Efetuado a limpeza do sistema operacial e atualmente o computador esta operando normalmente.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-06 21:34:08', '2024-10-22 20:59:26', 4, 0, 0),
(1075, 'Ticket', 2024001055, '2024-10-23 12:40:59', 7, 0, '&#60;p&#62;Pelo o análise o HEMOLABOR já está cadastrado no sistema.&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=295&#38;itemtype=Ticket&#38;items_id=2024001055\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6718eec3c7f641.03705601\" width=\"999\" src=\"/front/document.send.php?docid=295&#38;itemtype=Ticket&#38;items_id=2024001055\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62;Não sendo possivel cadastrar novamente, para não haver duplicidade.&#60;/p&#62;', 0, 1, '2024-10-23 12:40:59', '2024-10-23 12:40:59', 1, 0, 0),
(1076, 'Ticket', 2024001059, '2024-10-23 16:51:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Fui ao local e detectado que o problema é o Computador ( Servidor de Impressão ). Pelo o análise possivelmente é a placa mãe do computador que necessita ser trocada ou colocar um outro computador no local.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-23 16:51:29', '2024-10-23 16:51:29', 4, 0, 0),
(1077, 'Ticket', 2024001063, '2024-10-23 17:01:47', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-23 17:01:47', '2024-10-23 17:01:47', 4, 0, 0),
(1078, 'Ticket', 2024001061, '2024-10-23 17:42:09', 7, 0, '&#60;p&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;&#60;em&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2024-10-23 17:42:09', '2024-10-23 17:42:09', 4, 0, 0),
(1079, 'Ticket', 2024001064, '2024-10-23 19:31:35', 7, 0, '&#60;p&#62;chamado duplicado.&#60;br&#62;O chamado está sendo tratado pelo o chamado -&#38;gt;&#60;/p&#62;\r\n&#60;h3 class=\"navigationheader-title strong d-flex align-items-center\"&#62;2024001059&#60;/h3&#62;', 0, 1, '2024-10-23 19:31:35', '2024-10-23 19:31:35', 4, 0, 0),
(1080, 'Ticket', 2024001065, '2024-10-25 12:04:44', 7, 0, '&#60;p&#62;&#60;strong&#62;conforme falamos, sobre o tipo de procedimento que necessita.&#60;br&#62;&#60;/strong&#62;&#60;strong&#62;a melhor opção é o chamado com a categoria de aproveitamento de etiqueta.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-25 12:04:44', '2024-10-25 12:04:44', 1, 0, 0),
(1081, 'Ticket', 2024001059, '2024-10-25 14:06:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuada a troca do computador Recepção 5&#60;br&#62;&#60;/strong&#62;E assim sanou o problema com o travamento.&#60;/p&#62;\r\n&#60;p&#62;chamado encerrado&#60;/p&#62;', 0, 1, '2024-10-25 14:06:53', '2024-10-25 14:06:53', 4, 0, 0),
(1082, 'Ticket', 2024001066, '2024-10-25 15:12:49', 87, 0, 'Solução aprovada', 0, 2024001066, '2024-10-25 15:12:49', '2024-10-25 15:12:49', 1, 0, 0),
(1083, 'Ticket', 2024001068, '2024-10-25 15:15:32', 87, 0, 'Solução aprovada', 0, 2024001068, '2024-10-25 15:15:32', '2024-10-25 15:15:32', 1, 0, 0),
(1084, 'Ticket', 2024001071, '2024-10-25 20:01:13', 7, 0, '&#60;p&#62;&#60;strong&#62;o exame &#60;br&#62;ANTICORPOS ANTI-HBC IGG&#60;br&#62;&#60;/strong&#62;Foi alterado para o Hermes Pardini com sucesso ✅&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=299&#38;itemtype=Ticket&#38;items_id=2024001071\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-671bf40be22049.98032485\" width=\"753\" src=\"/front/document.send.php?docid=299&#38;itemtype=Ticket&#38;items_id=2024001071\" /&#62;&#60;/a&#62;&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;p&#62;------&#60;br&#62;&#60;strong&#62;o exame &#60;br&#62;TRYPANOSOMA CRUZI, ANTICORPOS IGG&#60;br&#62;&#60;/strong&#62;Foi alterado para o Hermes Pardini com sucesso ✅&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=300&#38;itemtype=Ticket&#38;items_id=2024001071\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-671bf8c0010bf4.22583591\" width=\"742\" src=\"/front/document.send.php?docid=300&#38;itemtype=Ticket&#38;items_id=2024001071\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-10-25 20:01:13', '2024-10-25 20:01:13', 4, 0, 0),
(1085, 'Ticket', 2024001071, '2024-10-25 20:04:23', 7, 0, '&#60;p&#62;&#60;strong&#62;Acompanhamento amanhã dia 26/10/2024&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-25 20:04:23', '2024-10-25 20:04:23', 4, 0, 0),
(1086, 'Ticket', 2024001067, '2024-10-25 20:12:21', 7, 0, '&#60;p&#62;&#60;strong&#62;Realizando a criação do exame&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-25 20:12:21', '2024-10-25 20:12:21', 4, 0, 0),
(1087, 'Ticket', 2024001072, '2024-10-25 20:50:38', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;pelo o análise, o local é Perfetto Reprodução Humana.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; ficou de confirmar o nome do local corretamente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2024-10-25 20:50:38', '2024-10-25 20:50:38', 4, 0, 0),
(1088, 'Ticket', 2024001070, '2024-10-28 13:38:30', 7, 0, '&#60;p&#62;&#60;strong&#62;Telefone estava incorreto, Kelly me passou o telefone correto.&#60;br&#62;&#60;/strong&#62;62984015217&#60;/p&#62;', 0, 1, '2024-10-28 13:38:30', '2024-10-28 13:38:30', 1, 0, 0),
(1089, 'Ticket', 2024001070, '2024-10-28 14:49:25', 7, 0, '&#60;p&#62;&#60;strong&#62;Em contato com o Dr Antonio Eduardo&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-28 14:49:25', '2024-10-28 14:49:25', 4, 0, 0),
(1090, 'Ticket', 2024001076, '2024-10-28 21:34:56', 87, 0, 'Solução aprovada', 0, 2024001076, '2024-10-28 21:34:56', '2024-10-28 21:34:56', 1, 0, 0),
(1091, 'Ticket', 2024001085, '2024-10-30 11:26:18', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o análise, monitor com problemas e esta na garantia. Será encaminhado para a assistencia tecnica.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 11:26:18', '2024-10-30 11:26:18', 4, 0, 0),
(1092, 'Ticket', 2024001081, '2024-10-30 17:09:06', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 17:09:06', '2024-10-30 17:09:06', 4, 0, 0),
(1093, 'Ticket', 2024001080, '2024-10-30 17:09:26', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 17:09:26', '2024-10-30 17:09:26', 4, 0, 0),
(1094, 'Ticket', 2024001083, '2024-10-30 17:42:57', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado o reset da senha e repassado para a Mayara por meio do Spark&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 17:42:57', '2024-10-30 17:42:57', 4, 0, 0),
(1095, 'Ticket', 2024001089, '2024-10-30 18:05:44', 7, 0, '&#60;p&#62;&#60;strong&#62;Em produção&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 18:05:44', '2024-10-30 18:05:44', 4, 0, 0),
(1096, 'Ticket', 2024001070, '2024-10-30 19:12:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado contato com o Doutor Antonio Eduardo e efetuado o procedimento de cadastro no Pulse&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=303&#38;itemtype=Ticket&#38;items_id=2024001070\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-672284c9f09281.77247111\" width=\"721\" src=\"/front/document.send.php?docid=303&#38;itemtype=Ticket&#38;items_id=2024001070\" /&#62;&#60;/a&#62;&#60;br&#62;Pórem, o procedimento o médico não consegiu concluir o procedimento.&#60;br&#62;Mesmo a TI informando que poderia ajudar .&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 19:12:01', '2024-10-30 19:12:01', 4, 0, 0),
(1097, 'Ticket', 2024001082, '2024-10-30 20:15:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a solicitação para o Luccas efetuar a troca do Ribow e limpeza da impressora.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-30 20:15:46', '2024-10-30 20:15:46', 4, 0, 0),
(1098, 'Ticket', 2024001093, '2024-10-31 20:11:46', 7, 0, '&#60;p&#62;Informações:&#60;/p&#62;\r\n&#60;p&#62;&#60;span class=\"MuiTypography-root jss839 mb-2\"&#62;S | P-BRCA&#60;/span&#62;&#60;/p&#62;\r\n&#60;h1 class=\"MuiTypography-root jss840 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;SEQUENCIAMENTO E MLPA DE BRCA1 E BRCA2&#60;/h1&#62;\r\n&#60;div class=\"MuiGrid-root mt-3 mb-3 MuiGrid-container\"&#62;\r\n&#60;h4 class=\"MuiTypography-root jss841 MuiTypography-h4 MuiTypography-colorPrimary\"&#62;DLE-SP / NTO-DLE-SP&#60;br&#62;&#60;br&#62;Segue o arquivo em anexo:&#60;br&#62;&#60;br&#62;&#60;/h4&#62;\r\n&#60;/div&#62;', 0, 1, '2024-10-31 20:11:46', '2024-10-31 20:11:46', 4, 0, 0),
(1099, 'Ticket', 2024001087, '2024-10-31 21:28:39', 7, 0, '&#60;p&#62;&#60;strong&#62;mascaras dos exames em anexo&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-10-31 21:28:39', '2024-10-31 21:28:39', 4, 0, 0),
(1100, 'Ticket', 2024001087, '2024-10-31 21:30:51', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame criado -&#38;gt; INFLIXIMAB ANTICORPOS&#60;br&#62;&#60;/strong&#62;Mnemônico -&#38;gt; INFLA&#60;br&#62;Mapeado&#60;br&#62;Preço Incluido&#60;br&#62;--------------------------------------------------&#60;br&#62;&#60;strong&#62;Exame criado -&#38;gt; INFLIXIMAB DOSAGEM&#60;br&#62;&#60;/strong&#62;Mnemônico -&#38;gt; INFLT&#60;br&#62;Mapeado&#60;br&#62;Preço Incluido&#60;br&#62;--------------------------------------------------&#60;/p&#62;', 0, 1, '2024-10-31 21:30:51', '2024-10-31 21:30:51', 4, 0, 0),
(1101, 'Ticket', 2024001090, '2024-10-31 21:35:22', 7, 0, '&#60;p&#62;&#60;strong&#62;Combinado de  falar sobre esse chamado com o Dirael amanhã dia 01/11/2024.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-31 21:35:22', '2024-10-31 21:35:22', 1, 0, 0),
(1102, 'Ticket', 2024001091, '2024-10-31 21:35:45', 7, 0, '&#60;p&#62;&#60;strong&#62;Combinado de  falar sobre esse chamado com o Dirael amanhã dia 01/11/2024.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-10-31 21:35:45', '2024-10-31 21:35:45', 1, 0, 0),
(1103, 'Ticket', 2024001097, '2024-11-01 11:13:36', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World: &#60;br&#62;&#60;/strong&#62;OS.: &#60;span style=\"color: rgb(35, 51, 232);\"&#62;&#60;em&#62;&#60;strong&#62;040154&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2024-11-01 11:13:36', '2024-11-01 11:13:36', 4, 0, 0),
(1104, 'Ticket', 2024001098, '2024-11-01 13:58:49', 7, 0, '&#60;p&#62;&#60;strong&#62;computador com disco rigido danificado.&#60;br&#62;&#60;/strong&#62;solicitado novo disco rigido para efetuar a troca&#60;/p&#62;', 0, 1, '2024-11-01 13:58:49', '2024-11-01 13:58:49', 4, 0, 0),
(1105, 'Ticket', 2024001045, '2024-11-01 15:25:26', 7, 0, '&#60;p&#62;&#60;strong&#62;Problema solucionado, liguei no telefone para testar e constadado o retorno da linha operacional.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-01 15:25:26', '2024-11-01 15:25:26', 4, 0, 0),
(1106, 'Ticket', 2024001080, '2024-11-01 18:44:47', 7, 0, '&#60;p&#62;&#60;strong&#62;Técnico Jarbas informou que irá efetuar a troca da peça que esta danificada na proxima segunda dia 04/11/2024.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 040204&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-01 18:44:47', '2024-11-01 18:44:47', 4, 0, 0),
(1107, 'Ticket', 2024001085, '2024-11-01 18:45:25', 7, 0, '&#60;p&#62;&#60;strong&#62;Computador encaminhado para assistência técnica&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-01 18:45:25', '2024-11-01 18:45:25', 4, 0, 0),
(1108, 'Ticket', 2024001082, '2024-11-01 18:46:51', 7, 0, '&#60;p&#62;&#60;strong&#62;Após realizar o procedimento o problema com as impressões borradas foram solucionados.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-01 18:46:51', '2024-11-01 18:46:51', 4, 0, 0),
(1109, 'Ticket', 2024001090, '2024-11-01 20:57:20', 7, 0, '&#60;p&#62;&#60;strong&#62;Chamado será realizado no dia 04/11/2024&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-01 20:57:20', '2024-11-01 20:57:20', 4, 0, 0),
(1110, 'Ticket', 2024001093, '2024-11-01 21:00:28', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a alteração da mascara de resultado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Jerry concluiu a liberação e a Heloisa confirmou e validou o resultado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-01 21:00:28', '2024-11-01 21:00:28', 4, 0, 0),
(1111, 'Ticket', 2024001073, '2024-11-04 16:14:35', 37, 0, '&#60;p&#62;Verificado.&#60;/p&#62;&#60;p&#62;Motor ventilador queimado.&#60;/p&#62;&#60;p&#62;Assim que encontrarmos peça de reposição, estarei liberando para uso&#60;/p&#62; ', 0, 1, '2024-11-04 16:14:35', '2024-11-04 16:14:35', 4, 0, 0),
(1112, 'Ticket', 2024001074, '2024-11-04 16:17:00', 37, 0, '&#60;p&#62;Verificado com suporte,&#60;/p&#62;&#60;p&#62;Provavelmente motor compressor iniciando problemas de compressão,&#60;/p&#62;&#60;p&#62;Estarei acompanhando funcionamento da máquina, Para providenciarmos solução &#60;/p&#62;', 0, 1, '2024-11-04 16:17:00', '2024-11-04 16:17:00', 4, 0, 0),
(1113, 'Ticket', 2024001102, '2024-11-04 17:02:25', 7, 0, '&#60;p&#62;&#60;strong&#62;Informações do exame:&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-04 17:02:25', '2024-11-04 17:02:25', 4, 0, 0),
(1114, 'Ticket', 2024001102, '2024-11-04 17:52:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame criado e mapeado&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=310&#38;itemtype=Ticket&#38;items_id=2024001102\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-672909d9107f16.52156955\" width=\"756\" src=\"/front/document.send.php?docid=310&#38;itemtype=Ticket&#38;items_id=2024001102\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-04 17:52:29', '2024-11-04 17:52:29', 4, 0, 0),
(1115, 'Ticket', 2024001104, '2024-11-05 11:35:41', 87, 0, 'Solução aprovada', 0, 2024001104, '2024-11-05 11:35:41', '2024-11-05 11:35:41', 1, 0, 0),
(1116, 'Ticket', 2024001090, '2024-11-05 13:51:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento realizado com sucesso , inseridos&#60;br&#62;&#60;br&#62;INSUL    -    INSULINA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;AHCV    -    AC ANTI HCV (HEPATITE C)    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;PSA    -    PSA LIVRE    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;AHBS    -    AC ANTI HBS (HEPATITE B)    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;AFOLI    -    ACIDO FOLICO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;PSAT    -    PSA TOTAL    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;T3 LV    -    T3 LIVRE    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;AHBCG    -    AC ANTI HBC IGG (HEPATITE    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;PROGE    -    PROGESTERONA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;AHBCM    -    AC ANTI HBC IGM (HEPATITE    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;T3TOT    -    T3 TOTAL    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;CA15    -    CA 15/3    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;CA19    -    CA 19/9    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ALFAP    -    ALFA FETO PROTEINA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;RUBEG    -    RUBEOLA IGG    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;RUBEM    -    RUBEOLA IGM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 2339714&#60;br&#62;FTAIM    -    FTA-ABS IGM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;CIFIG    -    CHAGAS SOROLOGIA IGG    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;FTAIG    -    FTA-ABS IGG    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ACGLI    -    ANTICORPOS ANTI-GLIADINA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;CERUL    -    CERULOPLASMINA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;TAIGM    -    CHAGAS SOROLOGIA IGM/IFI    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;SELEN    -    SELENIO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ACGLG    -    ANTICORPOS ANTI-GLIADINA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ACDNA    -    ANTICORPOS ANTI-DNA NATIV    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ACLUP    -    ANTICOAGULANTE LUPICO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;HERPM    -    HERPES SIMPLES I IGM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ACCAG    -    AC ANTI CARDIOLIPINA IgM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;CHLAM    -    CHLAMYDIA - DETECÇÃO POR    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ACCAA    -    AC ANTI CARDIOLIPINA  IGG    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ALUMI    -    ALUMINIO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;COURI    -    CORTISOL URINARIO, DOSAGE    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;G6PDH    -    GLICOSE 6 FOSFATO DEHIDRO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;COFUN    -    COPROLOGICO FUNCIONAL    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;HCV    -    HCV, PCR QUALITATIVO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;ILGMA    -    IMUNOELETROFORESE DE PROT    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;SUBCL    -    SUBCLASSES DE IGG 1,2,3,4    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;AAHGG    -    AC ANTI HEV HEPATITE E IG    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;BICAR    -    BICARBONATO    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;BRCA1    -    SEQUENCIAMENTO GENICO COM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;CD 19    -    CD19 LINFOCITOS TIPAGEM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;FI    -    FATOR INTRINSECO, AUTO AN    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;FOSOS    -    FOSFATASE ALCALINA OSSEA    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;HELCO    -    HELICOBACTER PYLORI IGG    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;HERGM    -    HERPES SIMPLES II IGM    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62;PNEUG    -    ANTICORPOS ANTI PNEUMOCOC    -    Exame realizado por Lab. Apoio - Hermes Pardini - CNES 6769888&#60;br&#62; &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-05 13:51:03', '2024-11-05 13:51:03', 4, 0, 0),
(1117, 'Ticket', 2024001105, '2024-11-05 20:07:30', 7, 0, '&#60;p&#62;&#60;strong&#62;Mascaras ainda não definidas para o Cobas, mediante informações faltantes das configurações Cobas.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Porém, segue em análise para a confecção das mascaras solicitas.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-05 20:07:30', '2024-11-05 20:07:30', 1, 0, 0),
(1118, 'Ticket', 2024001105, '2024-11-05 20:41:25', 7, 0, '&#60;p&#62;&#60;strong&#62;Exames migrados para Cobas 601e&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-05 20:41:25', '2024-11-05 20:41:25', 1, 0, 0),
(1119, 'Ticket', 2024001105, '2024-11-06 17:56:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=311&#38;itemtype=Ticket&#38;items_id=2024001105\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-672badae30d006.37675070\" width=\"528\" src=\"/front/document.send.php?docid=311&#38;itemtype=Ticket&#38;items_id=2024001105\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-06 17:56:01', '2024-11-06 17:56:01', 1, 0, 0),
(1120, 'Ticket', 2024001113, '2024-11-07 15:08:31', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise do Dirael referente ao tipo de documento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Controle do Paciente&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-07 15:08:31', '2024-11-07 15:08:31', 1, 0, 0),
(1121, 'Ticket', 2024001119, '2024-11-07 20:22:23', 7, 0, '&#60;p&#62;&#60;strong&#62;nesse CRO apresentou:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;div class=\"dados-Nome\"&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Nome\"&#62;BRUNO MIRANDA SILVA LIMA&#60;/p&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"dados-Categoria\"&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Categoria\"&#62;CIRURGIÃO-DENTISTA&#60;/p&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Categoria\"&#62;--------------------------------------&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;div class=\"dados-Nome\"&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Nome\"&#62;CARMEN SILVIA FERREIRA DA SILVA REIS&#60;/p&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"dados-Categoria\"&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Categoria\"&#62;AUXILIAR EM SAÚDE BUCAL&#60;/p&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Categoria\"&#62;--------------------------------------&#60;/p&#62;\r\n&#60;p class=\"info\" data-bind=\"html: Categoria\"&#62; &#60;/p&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"dados-NumeroInscricao\"&#62;\r\n&#60;p class=\"info\" data-bind=\"html: NumeroRegistro\"&#62; &#60;/p&#62;\r\n&#60;/div&#62;', 0, 1, '2024-11-07 20:22:23', '2024-11-07 20:22:23', 4, 0, 0),
(1122, 'Ticket', 2024001122, '2024-11-08 14:07:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-08 14:07:29', '2024-11-08 14:07:29', 4, 0, 0),
(1123, 'Ticket', 2024001113, '2024-11-08 14:12:47', 24, 0, '&#60;p&#62;Em análise ou em consulta ao Dirael?&#60;/p&#62;', 0, 1, '2024-11-08 14:12:47', '2024-11-08 14:12:47', 1, 0, 0),
(1124, 'Ticket', 2024001121, '2024-11-08 17:25:19', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo &#60;br&#62;&#60;/strong&#62;Para Digtal Wolrd&#60;br&#62;&#60;br&#62;OS.: 040563&#60;/p&#62;', 0, 1, '2024-11-08 17:25:19', '2024-11-08 17:25:19', 1, 0, 0),
(1125, 'Ticket', 2024001125, '2024-11-08 18:01:22', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World &#60;br&#62;OS.: 040566&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-08 18:01:22', '2024-11-08 18:01:22', 4, 0, 0),
(1126, 'Ticket', 2024001126, '2024-11-08 18:57:15', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com a Amanda para indentificar o erro da impressora, a mesma informou que estava saindo manchado.&#60;br&#62;&#60;/strong&#62;&#60;strong&#62;Informou que após realizar o procedimento de troca de insumos o problema foi solucionado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;porem irá ficar sobre análsie até a proxima semana &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-08 18:57:15', '2024-11-08 18:57:15', 4, 0, 0),
(1127, 'Ticket', 2024001121, '2024-11-11 10:45:27', 7, 0, '&#60;p&#62;&#60;strong&#62;Necessario trocar peça : KIT SENSOR REGISTRO DO FRAME&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-11 10:45:27', '2024-11-11 10:45:27', 4, 0, 0),
(1128, 'Ticket', 2024001130, '2024-11-12 12:52:14', 7, 0, '&#60;p&#62;&#60;strong&#62;Chamado encerrado por duplicidade&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-12 12:52:14', '2024-11-12 12:52:14', 4, 0, 0),
(1129, 'Ticket', 2024001126, '2024-11-12 13:00:41', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;br&#62;&#60;/strong&#62;OS.: &#60;strong&#62;040691&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-12 13:00:41', '2024-11-12 13:00:41', 4, 0, 0),
(1130, 'Ticket', 2024001134, '2024-11-12 13:04:09', 7, 0, '&#60;p&#62;&#60;strong&#62;Senha alterada com sucesso, repassado para a Mayara por meio do Spark&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-12 13:04:09', '2024-11-12 13:04:09', 4, 0, 0),
(1131, 'Ticket', 2024001124, '2024-11-12 13:16:48', 7, 0, '&#60;p&#62;&#60;strong&#62;Pelo o análise, o pedido 299198-01  foi lançado o Vitamina B1 de forma manual, não sendo possivel encontrar o erro desse pedido na verdade sem cancelar o recebimento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Informado que assim que ocorrendo  esse erro novamente acionar a TI para verificarmos.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-12 13:16:48', '2024-11-12 13:16:48', 4, 0, 0),
(1132, 'Ticket', 2024001133, '2024-11-12 13:25:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o chamado externo para Digital Word &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 040702&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-12 13:25:03', '2024-11-12 13:25:03', 4, 0, 0),
(1133, 'Ticket', 2024001136, '2024-11-12 19:09:10', 87, 0, '&#60;div class=\"itil-left-side col-12 col-lg-8 order-last order-lg-first pt-2 pe-2 pe-lg-4 d-flex flex-column-reverse border-top border-4\"&#62;\r\n&#60;div class=\"itil-timeline d-flex flex-column align-items-start mb-auto\"&#62;\r\n&#60;div class=\"timeline-item mb-3 ITILContent\" data-itemtype=\"Ticket\" data-items-id=\"2024001136\"&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-12 col-sm\"&#62;\r\n&#60;div class=\"mt-2 timeline-content left card\"&#62;\r\n&#60;div class=\"card-body\"&#62;\r\n&#60;div class=\"read-only-content\"&#62;\r\n&#60;div class=\"rich_text_container\"&#62;\r\n&#60;p&#62;Pedido 5706-26 Zulmira Maria de Oliveira Souza ( I03810/24 )&#60;/p&#62;\r\n&#60;p&#62;Obs. Cadastrou no Cliente errado&#60;/p&#62;\r\n&#60;p&#62;Pedido 6334-26 Zulmira Batista da Costa (Aproveitar I03810/24 )&#60;/p&#62;\r\n&#60;p&#62;Obs. Cadastrou no Cliente correto&#60;/p&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div id=\"new-itilobject-form\" class=\"ms-auto ps-3\"&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"itil-right-side col-12 col-lg-4 mt-0 mt-lg-n1 card-footer p-0 rounded-0\"&#62;\r\n&#60;div id=\"itil-data\" class=\"accordion open accordion-flush\"&#62;\r\n&#60;div class=\"accordion-item\"&#62;\r\n&#60;h2 id=\"heading-main-item\" class=\"accordion-header\"&#62;&#60;/h2&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;', 0, 0, '2024-11-12 19:09:10', '2024-11-12 19:09:10', 1, 0, 0),
(1134, 'Ticket', 2024001121, '2024-11-12 19:30:48', 7, 0, '&#60;p&#62;&#60;strong&#62;Ainda segue pendente da troca da peça&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-12 19:30:48', '2024-11-12 19:30:48', 4, 0, 0),
(1135, 'Ticket', 2024001140, '2024-11-13 14:42:34', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 78179&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-13 14:42:34', '2024-11-13 14:42:34', 4, 0, 0),
(1136, 'Ticket', 2024001139, '2024-11-13 16:48:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Informações do exame: &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Pré-Albumina&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-13 16:48:58', '2024-11-13 16:48:58', 4, 0, 0),
(1137, 'Ticket', 2024001139, '2024-11-13 16:49:32', 7, 0, '&#60;p&#62;&#60;strong&#62;Mascara alterada&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=314&#38;itemtype=Ticket&#38;items_id=2024001139\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6734d89996a2f4.70618224\" width=\"745\" src=\"/front/document.send.php?docid=314&#38;itemtype=Ticket&#38;items_id=2024001139\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-13 16:49:32', '2024-11-13 16:49:32', 4, 0, 0),
(1138, 'Ticket', 2024001139, '2024-11-13 16:50:05', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o mapeamento:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=315&#38;itemtype=Ticket&#38;items_id=2024001139\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6734d8b9545336.18556256\" width=\"742\" src=\"/front/document.send.php?docid=315&#38;itemtype=Ticket&#38;items_id=2024001139\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-13 16:50:05', '2024-11-13 16:50:05', 4, 0, 0),
(1139, 'Ticket', 2024001132, '2024-11-13 16:51:32', 37, 0, 'Cotação de peças em andamento com a Leica, irei mantendo informado', 0, 1, '2024-11-13 16:51:32', '2024-11-13 16:51:32', 4, 0, 0),
(1140, 'Ticket', 2024001141, '2024-11-13 16:54:44', 7, 0, '&#60;p&#62;&#60;strong&#62;Preparando para realizado o procedimento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Análise das mascaras &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-13 16:54:44', '2024-11-13 16:54:44', 1, 0, 0),
(1141, 'Ticket', 2024001143, '2024-11-14 20:41:11', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;br&#62;&#60;br&#62;&#60;/strong&#62;OS.: &#60;strong&#62;041000&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-14 20:41:11', '2024-11-14 20:41:11', 4, 0, 0);
INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(1142, 'Ticket', 2024001151, '2024-11-19 11:11:07', 7, 0, '&#60;p&#62;&#60;strong&#62;Em cotação&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-19 11:11:07', '2024-11-19 11:11:07', 1, 0, 0),
(1143, 'Ticket', 2024001158, '2024-11-19 12:20:59', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a ativação interna&#60;br&#62;&#60;/strong&#62;Segue funcionando normal.&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=319&#38;itemtype=Ticket&#38;items_id=2024001158\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-673c82a02374c5.39834382\" width=\"1295\" src=\"/front/document.send.php?docid=319&#38;itemtype=Ticket&#38;items_id=2024001158\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-19 12:20:59', '2024-11-19 12:20:59', 1, 0, 0),
(1144, 'Ticket', 2024001162, '2024-11-19 13:34:32', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;br&#62;OS.: 041140 &#60;/strong&#62;Imp 5652&#60;br&#62;&#60;strong&#62;OS.: 041141&#60;/strong&#62; Imp 5450&#60;/p&#62;', 0, 1, '2024-11-19 13:34:32', '2024-11-19 13:34:32', 4, 0, 0),
(1145, 'Ticket', 2024001160, '2024-11-19 14:41:25', 7, 0, '&#60;p&#62;Informações do exame em anexo&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-11-19 14:41:25', '2024-11-19 14:41:25', 1, 0, 0),
(1146, 'Ticket', 2024001160, '2024-11-19 14:42:06', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame criado&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=322&#38;itemtype=Ticket&#38;items_id=2024001160\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-673ca3a5b2bec2.64348889\" width=\"590\" src=\"/front/document.send.php?docid=322&#38;itemtype=Ticket&#38;items_id=2024001160\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Mnemonico -&#38;gt; FAVII&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-19 14:42:06', '2024-11-19 14:42:06', 1, 0, 0),
(1147, 'Ticket', 2024001160, '2024-11-19 14:42:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=323&#38;itemtype=Ticket&#38;items_id=2024001160\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-673ca3d9b3fa98.41369590\" width=\"751\" src=\"/front/document.send.php?docid=323&#38;itemtype=Ticket&#38;items_id=2024001160\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-19 14:42:37', '2024-11-19 14:42:37', 1, 0, 0),
(1148, 'Ticket', 2024001160, '2024-11-19 14:43:03', 7, 0, '&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; favor validar exame&#60;/p&#62;', 0, 1, '2024-11-19 14:43:03', '2024-11-19 14:43:03', 1, 0, 0),
(1149, 'Ticket', 2024001161, '2024-11-21 11:47:41', 37, 0, '&#60;p&#62;Estarei indo ao local para verificar e realizar reparo.&#60;/p&#62;', 0, 1, '2024-11-21 11:47:41', '2024-11-21 11:47:41', 4, 0, 0),
(1150, 'Ticket', 2024001157, '2024-11-21 19:48:11', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-21 19:48:11', '2024-11-21 19:48:11', 1, 0, 0),
(1151, 'Ticket', 2024001157, '2024-11-21 19:50:59', 7, 0, '&#60;p&#62;&#60;strong&#62;Novo pedido com problemas de integração&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;417530-02&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-21 19:50:59', '2024-11-21 19:50:59', 1, 0, 0),
(1152, 'Ticket', 2024001171, '2024-11-22 11:41:26', 37, 0, '&#60;p&#62;Verificarei local&#60;/p&#62;', 0, 1, '2024-11-22 11:41:26', '2024-11-22 11:41:26', 4, 0, 0),
(1153, 'Ticket', 2024001157, '2024-11-22 13:16:52', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o remapeamento do campo resultado por XML e foi resolvido o problema de integração.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-22 13:16:52', '2024-11-22 13:16:52', 4, 0, 0),
(1154, 'Ticket', 2024001190, '2024-11-22 19:59:22', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para operadora Vivo para tratativa do telefone.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-22 19:59:22', '2024-11-22 19:59:22', 1, 0, 0),
(1155, 'Ticket', 2024001180, '2024-11-22 20:02:16', 7, 0, '&#60;p&#62;&#60;strong&#62;Gustavo efetuou a compra do cabo serial e deixou com a TI&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-22 20:02:16', '2024-11-22 20:02:16', 1, 0, 0),
(1158, 'Ticket', 2024001098, '2024-11-23 11:07:21', 7, 0, '&#60;p&#62;Efetuado a troca do computador da Coleta.&#60;/p&#62;\r\n&#60;p&#62;procedimento concluido com sucesso&#60;/p&#62;\r\n&#60;p&#62;computador operacional funcionando no local.&#60;/p&#62;', 0, 1, '2024-11-23 11:07:21', '2024-11-23 11:07:21', 4, 0, 0),
(1159, 'Ticket', 2024001122, '2024-11-23 11:08:21', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o procedimento colocando as informações em \"Comentarios\" repassado para a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; que certificou e validou o ajuste.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado encerrado com sucesso&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-23 11:08:21', '2024-11-23 11:08:21', 1, 0, 0),
(1160, 'Ticket', 2024001192, '2024-11-23 13:07:15', 7, 0, '&#60;p&#62;&#60;strong&#62;Thiago efetuou o procedimento da virada do exame solicitado para o Hermes Pardini&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;com o formulario ativo 1924 - HIV PCT QUANTITATIVO - HERMES PARDINI&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=325&#38;itemtype=Ticket&#38;items_id=2024001192\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6741d347a85822.30815818\" width=\"507\" src=\"/front/document.send.php?docid=325&#38;itemtype=Ticket&#38;items_id=2024001192\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-11-23 13:07:15', '2024-11-23 13:07:15', 1, 0, 0),
(1161, 'Ticket', 2024001191, '2024-11-23 13:15:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento sendo analisado a causa do problema de interfaceamento&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-23 13:15:58', '2024-11-23 13:15:58', 1, 0, 0),
(1162, 'Ticket', 2024001199, '2024-11-23 13:53:05', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise do erro&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-23 13:53:05', '2024-11-23 13:53:05', 4, 0, 0),
(1163, 'Ticket', 2024001199, '2024-11-23 13:53:29', 7, 0, '&#60;p&#62;Verificando perante o erro do codigo mapeamento&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=326&#38;itemtype=Ticket&#38;items_id=2024001199\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6741de54d6f618.43688836\" width=\"738\" src=\"/front/document.send.php?docid=326&#38;itemtype=Ticket&#38;items_id=2024001199\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-11-23 13:53:29', '2024-11-23 13:53:29', 4, 0, 0),
(1164, 'Ticket', 2024001177, '2024-11-25 11:29:02', 37, 0, 'Solução aprovada', 0, 2024001177, '2024-11-25 11:29:02', '2024-11-25 11:29:02', 1, 0, 0),
(1165, 'Ticket', 2024001176, '2024-11-25 11:30:38', 37, 0, 'Solução aprovada', 0, 2024001176, '2024-11-25 11:30:38', '2024-11-25 11:30:38', 1, 0, 0),
(1166, 'Ticket', 2024001180, '2024-11-25 11:31:35', 37, 0, 'Solução aprovada', 0, 2024001180, '2024-11-25 11:31:35', '2024-11-25 11:31:35', 1, 0, 0),
(1167, 'Ticket', 2024001183, '2024-11-25 11:32:06', 37, 0, 'Solução aprovada', 0, 2024001183, '2024-11-25 11:32:06', '2024-11-25 11:32:06', 1, 0, 0),
(1168, 'Ticket', 2024001181, '2024-11-25 11:33:05', 37, 0, 'Solução aprovada', 0, 2024001181, '2024-11-25 11:33:05', '2024-11-25 11:33:05', 1, 0, 0),
(1169, 'Ticket', 2024001185, '2024-11-25 11:34:22', 37, 0, 'Solução aprovada', 0, 2024001185, '2024-11-25 11:34:22', '2024-11-25 11:34:22', 1, 0, 0),
(1170, 'Ticket', 2024001188, '2024-11-25 12:00:48', 37, 0, 'Solução aprovada', 0, 2024001188, '2024-11-25 12:00:48', '2024-11-25 12:00:48', 1, 0, 0),
(1171, 'Ticket', 2024001200, '2024-11-25 19:58:21', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital Wolrd&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 041448&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-25 19:58:21', '2024-11-25 19:58:21', 4, 0, 0),
(1172, 'Ticket', 2024001202, '2024-11-25 21:02:04', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 041455&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-25 21:02:04', '2024-11-25 21:02:04', 1, 0, 0),
(1173, 'Ticket', 2024001208, '2024-11-27 11:25:40', 8, 0, 'Solução aprovada', 0, 2024001208, '2024-11-27 11:25:40', '2024-11-27 11:25:40', 1, 0, 0),
(1174, 'Ticket', 2024001207, '2024-11-27 11:36:30', 7, 0, '&#60;p&#62;Informações do Exame&#60;/p&#62;', 0, 1, '2024-11-27 11:36:30', '2024-11-27 11:36:30', 4, 0, 0),
(1175, 'Ticket', 2024001207, '2024-11-27 11:42:00', 7, 0, '&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=329&#38;itemtype=Ticket&#38;items_id=2024001207\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6747057def9f56.37356162\" width=\"568\" src=\"/front/document.send.php?docid=329&#38;itemtype=Ticket&#38;items_id=2024001207\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=328&#38;itemtype=Ticket&#38;items_id=2024001207\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67470564b41977.45114796\" width=\"502\" src=\"/front/document.send.php?docid=328&#38;itemtype=Ticket&#38;items_id=2024001207\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-11-27 11:42:00', '2024-11-27 11:42:00', 4, 0, 0),
(1176, 'Ticket', 2024001204, '2024-11-27 11:44:42', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise...&#60;br&#62;&#60;/strong&#62;Que atualmente o usuário ainda consegue configurar manualmente&#60;/p&#62;', 0, 1, '2024-11-27 11:44:42', '2024-11-27 11:44:42', 4, 0, 0),
(1177, 'Ticket', 2024001202, '2024-11-27 11:46:12', 7, 0, '&#60;p&#62;&#60;strong&#62;Aprovado&#60;/strong&#62;&#60;/p&#62;', 0, 2024001202, '2024-11-27 11:46:12', '2024-11-27 11:46:12', 1, 0, 0),
(1178, 'Ticket', 2024000915, '2024-11-27 12:17:22', 7, 0, '&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  ANTI-SCL 70&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: AASCL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*Exame:  CHLAMYDIA TRACHOMATIS - NEISSERIA GONORRHOEAE, PCR&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;Mnemônico CAPC: CHLAM&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;[Ainda não virado para o Lab Rede] &#60;/strong&#62;&#60;strong&#62;⛔&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 12:17:22', '2024-11-27 12:17:22', 1, 0, 0),
(1179, 'Ticket', 2024000919, '2024-11-27 12:23:43', 7, 0, '&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Exame:  CROMO&#60;br&#62;Mnemônico CAPC: CROMO &#60;br&#62;Mnemônico HP: CROMO &#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  PROTEINA C FUNCIONAL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: PROCF&#60;br&#62;Mnemônico HP: PROTEC&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  BRUCELOSE IgM, ANTICORPOS&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: BRUCM&#60;br&#62;Mnemônico HP: BRU-M&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  FENOBARBITAL&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: FENOB&#60;br&#62;Mnemônico HP: FENO&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  CAPTURA HÍBRIDA PARA HPV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: HPVRT&#60;br&#62;Mnemônico HP: CHHPV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: ANDROSTENEDIONA&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: ANDRO&#60;br&#62;Mnemônico HP: AND&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: BRUCELOSE IgM, ANTICORPOS&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: BRUCM&#60;br&#62;Mnemônico HP: BRU-M&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame: SARAMPO IgG&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: SARAM&#60;br&#62;Mnemônico HP: SARAMG&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  TOXOPLASMOSE - AVIDEZ DE IgG &#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: AVITO&#60;br&#62;Mnemônico HP: TOX-AV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;*Exame:  HCV, PCR QUANTITATIVO EM TEMPO REAL&#60;br&#62;&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;Mnemônico CAPC: HCVQT&#60;br&#62;Mnemônico HP: PTRHCV&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;[Ainda não está no Hermes Pardini ]&#60;/em&#62;&#60;/strong&#62;&#60;strong&#62;&#60;em&#62;⛔&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p class=\"MsoNoSpacing\"&#62;&#60;strong&#62;&#60;em&#62;------------------------------------------------------------&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 12:23:43', '2024-11-27 12:23:43', 1, 0, 0),
(1180, 'Ticket', 2024001113, '2024-11-27 15:18:05', 7, 0, '&#60;p&#62;Efetuada abertura do chamado  externo para ND Engenharia&#60;/p&#62;\r\n&#60;p&#62;OS.: &#60;strong&#62;78278&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 15:18:05', '2024-11-27 15:18:05', 4, 0, 0),
(1181, 'Ticket', 2024001212, '2024-11-27 19:08:10', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;/p&#62;\r\n&#60;p&#62;OS.: 041611&#60;/p&#62;', 0, 1, '2024-11-27 19:08:10', '2024-11-27 19:08:10', 4, 0, 0),
(1182, 'Ticket', 2024001214, '2024-11-27 19:17:43', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise para o desenvolvimento da solicitação...&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 19:17:43', '2024-11-27 19:17:43', 4, 0, 0),
(1183, 'Ticket', 2024001204, '2024-11-27 19:20:12', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado a troca das baterias do computador TRIAGEM1 e TRIAGEM2 que no caso foi a reclamação que não estava segurando as configurações necessarias.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Em análise do resultado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 19:20:12', '2024-11-27 19:20:12', 4, 0, 0),
(1184, 'Ticket', 2024001199, '2024-11-27 19:35:03', 7, 0, '&#60;p&#62;Antes de concluir a analise o exame foi liberado manual.&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;br&#62;Caso ocorrer o erro novamente, favor entrar em contato com a TI&#60;/p&#62;', 0, 1, '2024-11-27 19:35:03', '2024-11-27 19:35:03', 4, 0, 0),
(1185, 'Ticket', 2024001190, '2024-11-27 19:35:58', 7, 0, '&#60;p&#62;Chamado atendido com sucesso&#60;/p&#62;', 0, 1, '2024-11-27 19:35:58', '2024-11-27 19:35:58', 4, 0, 0),
(1186, 'Ticket', 2024001190, '2024-11-27 19:36:41', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o contato no telefone 3541-3113 e a Iorrana atendeu, validando que ficou tudo ok com a linha reclamada.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado encerrado com sucesso&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-27 19:36:41', '2024-11-27 19:36:41', 4, 0, 0),
(1187, 'Ticket', 2024001216, '2024-11-27 21:01:09', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;br&#62;&#60;br&#62;OS.: 041628&#60;/p&#62;', 0, 1, '2024-11-27 21:01:09', '2024-11-27 21:01:09', 4, 0, 0),
(1188, 'Ticket', 2024001218, '2024-11-28 13:59:41', 7, 0, '&#60;p&#62;&#60;strong&#62;efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS LAUDO : 041650&#60;br&#62;&#60;br&#62;OS BACKUP: 041651&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-28 13:59:41', '2024-11-28 13:59:41', 1, 0, 0),
(1189, 'Ticket', 2024001217, '2024-11-28 14:18:39', 7, 0, '&#60;p&#62;Adicionado o VAGNER com perfil de receber material COBAS E601&#60;/p&#62;', 0, 1, '2024-11-28 14:18:39', '2024-11-28 14:18:39', 1, 0, 0),
(1190, 'Ticket', 2024001204, '2024-11-28 14:39:02', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com o departamento no qual a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"122\"&#62;@Taynara Barros De Oliveira&#60;/span&#62; informou que após a manutenção o problema de configuração dos computadores foi solucionado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado encerrado ✅&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-11-28 14:39:02', '2024-11-28 14:39:02', 4, 0, 0),
(1191, 'Ticket', 2024001215, '2024-11-28 18:30:44', 7, 0, '&#60;p&#62;procedimento realizado&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=331&#38;itemtype=Ticket&#38;items_id=2024001215\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6748b6d33c2a77.41015145\" width=\"1439\" src=\"/front/document.send.php?docid=331&#38;itemtype=Ticket&#38;items_id=2024001215\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-11-28 18:30:44', '2024-11-28 18:30:44', 1, 0, 0),
(1192, 'Ticket', 2024001215, '2024-11-28 20:54:20', 7, 0, '&#60;p&#62;Procedimento concluido com sucesso.&#60;/p&#62;', 0, 1, '2024-11-28 20:54:20', '2024-11-28 20:54:20', 1, 0, 0),
(1193, 'Ticket', 2024001220, '2024-11-29 20:39:39', 7, 0, '&#60;p&#62;&#60;strong&#62;essa médica já estava cadastrada no sistema.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;porem, não é esse o CRM da médica....&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;CRM Correto é 8792-GO &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;GIOVANNA AUAD PELÁ OLIVEIRA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 8792-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 15/09/2000&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 15/09/2000&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Principal&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc8792GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MG/30710 (Transferido), RS/24399 (Transferido), SP/93424 (Cancelado)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;GINECOLOGIA E OBSTETRÍCIA - RQE Nº: 133&#60;br&#62;MEDICINA DO TRÁFEGO - RQE Nº: 11281&#60;/div&#62;\r\n&#60;/div&#62;', 0, 1, '2024-11-29 20:39:39', '2024-11-29 20:39:39', 4, 0, 0),
(1194, 'Ticket', 2024001175, '2024-12-02 11:34:19', 37, 0, 'Solução aprovada', 0, 1, '2024-12-02 11:34:19', '2024-12-02 11:34:19', 1, 0, 0),
(1195, 'Ticket', 2024001182, '2024-12-02 11:35:05', 37, 0, 'Solução aprovada', 0, 1, '2024-12-02 11:35:05', '2024-12-02 11:35:05', 1, 0, 0),
(1196, 'Ticket', 2024001224, '2024-12-02 12:21:12', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 041813&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-02 12:21:12', '2024-12-02 12:21:12', 4, 0, 0),
(1197, 'Ticket', 2024001227, '2024-12-03 12:43:22', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 041895&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-03 12:43:22', '2024-12-03 12:43:22', 4, 0, 0),
(1198, 'Ticket', 2024001236, '2024-12-03 14:28:32', 37, 0, '&#60;p&#62;Estive na unidade na data de 02/12, realizado desentupimento de dreno, e acompanhamento com maquina ligada, problema sanado.&#60;/p&#62;&#60;p&#62;Estarei indo ao local novamente para verificação desse questão, e informarei aqui no chamado, solução ou possível causa desse vazamento&#60;/p&#62;', 0, 1, '2024-12-03 14:28:32', '2024-12-03 14:28:32', 4, 0, 0),
(1199, 'Ticket', 2024001238, '2024-12-03 20:24:33', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame virado para o LabRede&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=332&#38;itemtype=Ticket&#38;items_id=2024001238\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-674f68fe5442c1.37129599\" width=\"732\" src=\"/front/document.send.php?docid=332&#38;itemtype=Ticket&#38;items_id=2024001238\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-03 20:24:33', '2024-12-03 20:24:33', 4, 0, 0),
(1200, 'Ticket', 2024001239, '2024-12-04 12:42:49', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 041994&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-04 12:42:49', '2024-12-04 12:42:49', 4, 0, 0),
(1201, 'Ticket', 2024001241, '2024-12-04 12:45:07', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado o acesso remoto e configurado o IP \"ele foi modificado para imprimir na impressora LEILA\". &#60;br&#62;&#60;/strong&#62;retornei as configurações do IP e feito o teste com sucesso.&#60;br&#62;Scanner ( escaneou tudo ok e confirmado o arquivo salvando em pdf e abrindo com o software Adobe PDF.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Chamado concluido com sucesso.&#60;/p&#62;', 0, 1, '2024-12-04 12:45:07', '2024-12-04 12:45:07', 1, 0, 0),
(1202, 'Ticket', 2024001240, '2024-12-04 12:48:24', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado o acesso remoto e configurado o IP \"ele foi modificado para imprimir na impressora LEILA\". &#60;br&#62;&#60;/strong&#62;retornei as configurações do IP e feito o teste com sucesso.&#60;br&#62;Scanner ( escaneou tudo ok e confirmado o arquivo salvando em pdf e abrindo com o software Adobe PDF.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Chamado concluido com sucesso.&#60;/p&#62;', 0, 1, '2024-12-04 12:48:24', '2024-12-04 12:48:24', 4, 0, 0),
(1203, 'Ticket', 2024001225, '2024-12-04 12:59:09', 7, 0, '&#60;p&#62;&#60;strong&#62;Thiago efetuou o procedimento de teste configurando a impressora Zebra como padrão no computador TRIAGEM2 e após alguns dias entrei em contato com &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; para analisar se teria solucionado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;O mesmo informou que o problema foi solucionado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Replicada essa configuração também para o computadot TRIAGEM1&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=333&#38;itemtype=Ticket&#38;items_id=2024001225\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-675052199344a4.65269450\" width=\"1015\" src=\"/front/document.send.php?docid=333&#38;itemtype=Ticket&#38;items_id=2024001225\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-04 12:59:09', '2024-12-04 12:59:09', 4, 0, 0),
(1204, 'Ticket', 2024001225, '2024-12-04 12:59:28', 7, 0, '&#60;p&#62;&#60;strong&#62;Chamado concluido com sucesso.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-04 12:59:28', '2024-12-04 12:59:28', 4, 0, 0),
(1205, 'Ticket', 2024001245, '2024-12-04 14:15:30', 7, 0, '&#60;p&#62;&#60;strong&#62;procedimento realizado com sucesso&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Alterados os periodos de entrega de acordo com a solicitação do chamado dos Mnemonicos&#60;br&#62;RETIB&#60;br&#62;RETLA&#60;br&#62;RETBL&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-04 14:15:30', '2024-12-04 14:15:30', 4, 0, 0),
(1206, 'Ticket', 2024001244, '2024-12-04 15:31:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 042020&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-04 15:31:46', '2024-12-04 15:31:46', 4, 0, 0),
(1207, 'Ticket', 2024001253, '2024-12-06 17:35:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada atualização sistemica e ficou tudo ok&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=336&#38;itemtype=Ticket&#38;items_id=2024001253\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-675335f1f23cc6.70121077\" width=\"1438\" src=\"/front/document.send.php?docid=336&#38;itemtype=Ticket&#38;items_id=2024001253\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Repassada as informações para a Mayara&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-06 17:35:58', '2024-12-06 17:35:58', 4, 0, 0),
(1208, 'Ticket', 2024001235, '2024-12-06 17:39:04', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi encaminhado o teclado novo mediante a solicitação.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-06 17:39:04', '2024-12-06 17:39:04', 1, 0, 0),
(1209, 'Ticket', 2024001254, '2024-12-06 20:49:29', 7, 0, '&#60;p&#62;Assinatura da Dra Adriane Borges&#60;/p&#62;', 0, 1, '2024-12-06 20:49:29', '2024-12-06 20:49:29', 4, 0, 0),
(1210, 'Ticket', 2024001254, '2024-12-06 20:50:19', 7, 0, '&#60;p&#62;&#60;strong&#62;Criados os acessos solicitados:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ABAM&#60;/strong&#62; - DRA ADRIANE BORGES DE ANDRADE MENDANHA&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;AADRI&#60;/strong&#62; - ADRIANO / DRA ADRIANE BORGES&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;JDAD&#60;/strong&#62; - JHON / DRA ADRIANE BORGES&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;KMAD&#60;/strong&#62; - KLEYDES / DRA ADRIANE BORGES&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;LAD&#60;/strong&#62; - LUZINETE / DRA ADRIANE BORGES&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ROAD&#60;/strong&#62; - RODRIGO / DRA ADRIANE BORGES&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ACAD&#60;/strong&#62; - ANA CAROLINA / DRA ADRIANE BORGES&#60;/p&#62;\r\n&#60;p&#62;Todos com as assinaturas já veinculadas&#60;/p&#62;', 0, 1, '2024-12-06 20:50:19', '2024-12-06 20:50:19', 4, 0, 0),
(1211, 'Ticket', 2024001229, '2024-12-09 16:09:24', 37, 0, 'Solução aprovada', 0, 1, '2024-12-09 16:09:24', '2024-12-09 16:09:24', 1, 0, 0),
(1212, 'Ticket', 2024001258, '2024-12-09 17:49:42', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimentos em análise.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-09 17:49:42', '2024-12-09 17:49:42', 1, 0, 0),
(1213, 'Ticket', 2024001261, '2024-12-09 18:31:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado abertura do chamado externo para Digital World &#60;br&#62;&#60;/strong&#62;OS.: &#60;strong&#62;042361&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-09 18:31:53', '2024-12-09 18:31:53', 1, 0, 0),
(1214, 'Ticket', 2024001238, '2024-12-09 20:02:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame migrado para o Laboratório Apoio com sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;SHBG&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;LAB REDE&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-09 20:02:53', '2024-12-09 20:02:53', 4, 0, 0),
(1215, 'Ticket', 2024001250, '2024-12-09 20:05:17', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado todo o procedimento solicitado &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;realizada a alteração da mascara de resultados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ficando o Formulario PAINEL DE MENINGITE E ENCEFALITE&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-09 20:05:17', '2024-12-09 20:05:17', 1, 0, 0),
(1216, 'Ticket', 2024001254, '2024-12-09 20:30:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Como descrito as informações do chamado acima, repassada todas as informações para o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"97\"&#62;@Jhon David Mendonça Lemes&#60;/span&#62; .&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-09 20:30:37', '2024-12-09 20:30:37', 4, 0, 0),
(1217, 'Ticket', 2024001259, '2024-12-09 20:46:00', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado o contato com o responsavel referente ao possivel troca na empresa Digital World.&#60;br&#62;&#60;/strong&#62;Encaminhado o email com todas as informações necessarias para efetuarem a troca das impressoras o quanto antes.&#60;/p&#62;\r\n&#60;p&#62;Seguimos no aguardo.&#60;/p&#62;', 0, 1, '2024-12-09 20:46:00', '2024-12-09 20:46:00', 4, 0, 0),
(1218, 'Ticket', 2024001262, '2024-12-09 20:46:32', 7, 0, '&#60;p&#62;&#60;strong&#62;Encaminhado para cotação para aquisição&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-09 20:46:32', '2024-12-09 20:46:32', 1, 0, 0),
(1219, 'Ticket', 2024001113, '2024-12-10 16:54:43', 7, 0, '&#60;p&#62;&#60;strong&#62;Pela a informação do chamado foi concluido com um dos testes realizados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Porem, o teste realizado em produção não apresentou a informação&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-10 16:54:43', '2024-12-10 16:54:43', 4, 0, 0),
(1220, 'Ticket', 2024001264, '2024-12-10 19:01:49', 87, 0, 'Solução aprovada', 0, 2024001264, '2024-12-10 19:01:49', '2024-12-10 19:01:49', 1, 0, 0),
(1221, 'Ticket', 2024001265, '2024-12-11 12:07:04', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital Wolrd.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 042460&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-11 12:07:04', '2024-12-11 12:07:04', 4, 0, 0),
(1222, 'Ticket', 2024001269, '2024-12-11 13:28:02', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 042489&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-11 13:28:02', '2024-12-11 13:28:02', 4, 0, 0),
(1223, 'Ticket', 2024001272, '2024-12-11 13:38:31', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado a troca do teclado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-11 13:38:31', '2024-12-11 13:38:31', 4, 0, 0),
(1224, 'Ticket', 2024001266, '2024-12-11 13:39:10', 7, 0, '&#60;p&#62;&#60;strong&#62;Encaminhado os teclados para unidade&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-11 13:39:10', '2024-12-11 13:39:10', 4, 0, 0),
(1225, 'Ticket', 2024001283, '2024-12-11 20:41:33', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 042582&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-11 20:41:33', '2024-12-11 20:41:33', 1, 0, 0),
(1226, 'Ticket', 2024001282, '2024-12-11 20:46:09', 7, 0, '&#60;p&#62;&#60;strong&#62;Quais tarefas ?&#60;br&#62;&#60;/strong&#62;De qual computador...&#60;br&#62;Controller ?&#60;br&#62;&#60;br&#62;O que exatamente está acontecendo ?&#60;/p&#62;', 0, 1, '2024-12-11 20:46:09', '2024-12-11 20:46:09', 1, 0, 0),
(1227, 'Ticket', 2024001284, '2024-12-12 17:59:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi informado o problema após a atualização sistemica, pelo o qual foi repartado para ND Engenharia para ser tratado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-12 17:59:46', '2024-12-12 17:59:46', 1, 0, 0),
(1228, 'Ticket', 2024001284, '2024-12-12 18:00:42', 7, 0, '&#60;p&#62;&#60;strong&#62;O Retorno da ND Engenharia que está  tudo solucionado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Feito contato com a Amanda, que informou que no periodo da tarde não terá encaminhamento para DB.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Sendo assim o teste poderá realizado amanhã doa 13/12/2024&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-12 18:00:42', '2024-12-12 18:00:42', 1, 0, 0),
(1229, 'Ticket', 2024001113, '2024-12-12 18:28:02', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento realizado com sucesso&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ND Engenharia efetuou a alteração conforme o solicitado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;efetuado o teste em varios pedido realizados hoje dia 12/12/2024 na matriz e todos sairam com a informação solicitada.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"24\"&#62;@Dirael Costa De Farias&#60;/span&#62; ciente de todas as informações.&#60;/p&#62;', 0, 1, '2024-12-12 18:28:02', '2024-12-12 18:28:02', 4, 0, 0),
(1230, 'Ticket', 2024001151, '2024-12-12 18:45:38', 7, 0, '&#60;p&#62;&#60;strong&#62;Não encontrado o suporte solicitado nas lojas para aquisição.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Iremos analisar um outro procedimento online para efetuar a compra.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado encerrado devido não ter data prevista, sendo assim quando localizarmos a loja ideal para aquisição.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Solicitamos a reabertura do chamado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-12 18:45:38', '2024-12-12 18:45:38', 1, 0, 0),
(1231, 'Ticket', 2024001293, '2024-12-12 20:42:50', 7, 0, '&#60;p&#62;&#60;strong&#62;Fui no local e detectado que estava faltando cabo de força para energia, cabo vga para imagem com monitor e o mouse.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-12 20:42:50', '2024-12-12 20:42:50', 4, 0, 0),
(1232, 'Ticket', 2024001293, '2024-12-12 20:43:59', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi adicionado o cabo de força , cabo vga e mouse.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ligado o computador operacional, repassada as informações do procedimento para &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"97\"&#62;@Jhon David Mendonça Lemes&#60;/span&#62;  e &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"83\"&#62;@Conceição Arruda Rodrigues&#60;/span&#62; .&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-12 20:43:59', '2024-12-12 20:43:59', 4, 0, 0),
(1233, 'Ticket', 2024001295, '2024-12-12 20:58:18', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 78438&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-12-12 20:58:18', '2024-12-12 20:58:18', 4, 0, 0),
(1234, 'Ticket', 2024001262, '2024-12-12 21:01:20', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a troca ( inserção ) do Leitor de Codigo de Barras no setor Macroscopia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testando funcionando perfeitamente&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado encerrado com sucesso.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-12 21:01:20', '2024-12-12 21:01:20', 4, 0, 0),
(1235, 'Ticket', 2024001297, '2024-12-13 14:46:10', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuada a alteração dos emails das funcionarias &#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Kelly&#60;br&#62;Jhully&#60;br&#62;Gislele&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;repassado para o Departamento Pessoal&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-13 14:46:10', '2024-12-13 14:46:10', 4, 0, 0),
(1236, 'Ticket', 2024001290, '2024-12-13 19:08:21', 7, 0, '&#60;p&#62;&#60;strong&#62;Em verificação, sera analisando o erro reportado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-13 19:08:21', '2024-12-13 19:08:21', 4, 0, 0),
(1237, 'Ticket', 2024001279, '2024-12-13 19:14:08', 7, 0, '&#60;p&#62;&#60;strong&#62;Problema reportado na reunião com a ND Engenharia, porém... Será reportado com o chamdo externo na proxima semana.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; ciente das informações&#60;/p&#62;', 0, 1, '2024-12-13 19:14:08', '2024-12-13 19:14:08', 4, 0, 0),
(1238, 'Ticket', 2024001275, '2024-12-13 19:18:08', 7, 0, '&#60;p&#62;&#60;strong&#62;Problema foi relatado na reunião com a ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Procedimento será tratado com chamado externo a partir da proxima semana.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-13 19:18:08', '2024-12-13 19:18:08', 4, 0, 0),
(1239, 'Ticket', 2024001284, '2024-12-13 19:32:42', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado contato com a unidade Bueno... A &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"131\"&#62;@Elissandra Alves De Oliveira&#60;/span&#62; informou que perante o que analisou não teve nenhuma intercorrência com o DB Diagnostico Brasil.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Sendo todas etiquetas geradas normalmente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Perante essa informação o chamado segue encerrado com a resolução do problema reportado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-13 19:32:42', '2024-12-13 19:32:42', 1, 0, 0),
(1240, 'Ticket', 2024001283, '2024-12-13 21:18:06', 7, 0, '&#60;p&#62;&#60;strong&#62;Previsão de atendimento na proxima segunda dia 16/12/2024.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-13 21:18:06', '2024-12-13 21:18:06', 4, 0, 0),
(1241, 'Ticket', 2024001303, '2024-12-16 14:42:36', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado o acesso remoto e identificado que como o computador possui duas redes ( CAPC e IAD ) a rede do IAD estava com Gateway ativado sendo assim sobrepondo a internet \"rede\" do CAPC.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 14:42:36', '2024-12-16 14:42:36', 1, 0, 0),
(1242, 'Ticket', 2024001303, '2024-12-16 14:43:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com o responsavel In Loco da TI do IAD que irá analisar a questão da rede do local.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Novo contato será realizado em breve&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 14:43:29', '2024-12-16 14:43:29', 1, 0, 0),
(1243, 'Ticket', 2024001305, '2024-12-16 19:26:48', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuada uma reunião no Departamento TI onde mostramos um grafico solicitado perante os chamado .&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Foi disponibilizado um link para a qualidade ter acesso a todas as informações de chamados&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=344&#38;itemtype=Ticket&#38;items_id=2024001305\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67607ef456bde0.34980397\" width=\"1017\" src=\"/front/document.send.php?docid=344&#38;itemtype=Ticket&#38;items_id=2024001305\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 19:26:48', '2024-12-16 19:26:48', 4, 0, 0),
(1244, 'Ticket', 2024001312, '2024-12-16 20:16:51', 7, 0, '&#60;p&#62;&#60;strong&#62;Scanner:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Efetuado o reconfiguramento do arquivo para scannear normalmente&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IAD1 - Escaneando normalmente&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=345&#38;itemtype=Ticket&#38;items_id=2024001312\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67608a123c28d4.98856258\" width=\"1325\" src=\"/front/document.send.php?docid=345&#38;itemtype=Ticket&#38;items_id=2024001312\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IAD2 - Escaneando normalmente &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=346&#38;itemtype=Ticket&#38;items_id=2024001312\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67608a9eba5185.82633509\" width=\"1364\" src=\"/front/document.send.php?docid=346&#38;itemtype=Ticket&#38;items_id=2024001312\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 20:16:51', '2024-12-16 20:16:51', 4, 0, 0),
(1245, 'Ticket', 2024001303, '2024-12-16 20:44:21', 7, 0, '&#60;p&#62;&#60;strong&#62;Regularizado&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;efetuado o acesso remoto para realizar os testes&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;Com a rede do IAD sem Gateway ( como era anteriormente ) &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=348&#38;itemtype=Ticket&#38;items_id=2024001303\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-676090b75c1e03.61813693\" width=\"458\" src=\"/front/document.send.php?docid=348&#38;itemtype=Ticket&#38;items_id=2024001303\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;SoftlabWeb funcionando perfeitamente&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=349&#38;itemtype=Ticket&#38;items_id=2024001303\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6760911add2f25.78889759\" width=\"1381\" src=\"/front/document.send.php?docid=349&#38;itemtype=Ticket&#38;items_id=2024001303\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62;LAUDOeCIA funcionando perfeitamente&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=347&#38;itemtype=Ticket&#38;items_id=2024001303\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-676090759b8669.53892448\" width=\"1415\" src=\"/front/document.send.php?docid=347&#38;itemtype=Ticket&#38;items_id=2024001303\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-12-16 20:44:21', '2024-12-16 20:44:21', 1, 0, 0),
(1246, 'Ticket', 2024001279, '2024-12-16 20:50:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 78459&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 20:50:37', '2024-12-16 20:50:37', 4, 0, 0),
(1247, 'Ticket', 2024001273, '2024-12-16 20:52:48', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 78460&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 20:52:48', '2024-12-16 20:52:48', 4, 0, 0),
(1248, 'Ticket', 2024001275, '2024-12-16 20:54:43', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 78461&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-16 20:54:43', '2024-12-16 20:54:43', 4, 0, 0),
(1249, 'Ticket', 2024001312, '2024-12-17 11:36:56', 7, 0, '&#60;p&#62;&#60;strong&#62;Reconfigurado o Guichê 2&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;confirmado que esta tudo ok&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=350&#38;itemtype=Ticket&#38;items_id=2024001312\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6761625371f017.76715924\" width=\"1084\" src=\"/front/document.send.php?docid=350&#38;itemtype=Ticket&#38;items_id=2024001312\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 11:36:56', '2024-12-17 11:36:56', 4, 0, 0),
(1250, 'Ticket', 2024001312, '2024-12-17 11:38:02', 7, 0, '&#60;p&#62;&#60;strong&#62;Sobre a questão de perfil ( Desconto e Etc ) tem que ser um chamado atribuido pelo o supervisor geral da recepção &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"38\"&#62;@Gustavo de Moraes Correa&#60;/span&#62;.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 11:38:02', '2024-12-17 11:38:02', 4, 0, 0),
(1251, 'Ticket', 2024001318, '2024-12-17 14:06:21', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com o Lucas por meio do telefone 62984260322 no Whatsapp&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 14:06:21', '2024-12-17 14:06:21', 4, 0, 0),
(1252, 'Ticket', 2024001317, '2024-12-17 15:28:32', 7, 0, '&#60;p&#62;&#60;strong&#62;Mediante solicitação foi adicionado ao sistema o dia 24/12/2024 e 31/12/2024 como feriados de \"Vespera\".&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 15:28:32', '2024-12-17 15:28:32', 4, 0, 0),
(1253, 'Ticket', 2024001314, '2024-12-17 19:16:02', 7, 0, '&#60;p&#62;&#60;strong&#62;problemo do envio e recebimento do email solucionado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 19:16:02', '2024-12-17 19:16:02', 4, 0, 0);
INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(1254, 'Ticket', 2024001314, '2024-12-17 19:16:30', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a troca da assinatura de acordo com a solicitação&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=352&#38;itemtype=Ticket&#38;items_id=2024001314\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6761ce0a90db24.65266611\" width=\"527\" src=\"/front/document.send.php?docid=352&#38;itemtype=Ticket&#38;items_id=2024001314\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 19:16:30', '2024-12-17 19:16:30', 4, 0, 0),
(1255, 'Ticket', 2024001313, '2024-12-17 20:11:45', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a solicitação de chamado externo para operadora VIVO&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 20:11:45', '2024-12-17 20:11:45', 4, 0, 0),
(1256, 'Ticket', 2024001273, '2024-12-17 20:58:47', 7, 0, '&#60;p&#62;&#60;strong&#62;sobre a permissão de excluir o pedido ( perante o convenio ) foi solucionado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;testes realizado por &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"38\"&#62;@Gustavo de Moraes Correa&#60;/span&#62; &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-17 20:58:47', '2024-12-17 20:58:47', 4, 0, 0),
(1257, 'Ticket', 2024001327, '2024-12-18 20:54:55', 7, 0, '&#60;p&#62;&#60;strong&#62;configurado o computador Faturamento9  \"Rute\" com a impressora 1 ( Brother 5652 - 172.20.0.112 ).&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-18 20:54:55', '2024-12-18 20:54:55', 1, 0, 0),
(1258, 'Ticket', 2024001335, '2024-12-20 12:14:24', 7, 0, '&#60;p&#62;&#60;strong&#62;Chamado improcedente perante o Departamento Pessoal esse usuario ainda não foi contratado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Quando terminar o teste e de fato o usuario for contratado, favor abrir novamente o chamado ou reabrir esse chamado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 12:14:24', '2024-12-20 12:14:24', 4, 0, 0),
(1259, 'Ticket', 2024001343, '2024-12-20 12:33:20', 7, 0, '&#60;p&#62;&#60;strong&#62;Pelo o análise o sistema está correto&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=355&#38;itemtype=Ticket&#38;items_id=2024001343\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-676563f2ef7ca3.74413380\" width=\"795\" src=\"/front/document.send.php?docid=355&#38;itemtype=Ticket&#38;items_id=2024001343\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;Site:&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=356&#38;itemtype=Ticket&#38;items_id=2024001343\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67656409bd0041.46136765\" width=\"922\" src=\"/front/document.send.php?docid=356&#38;itemtype=Ticket&#38;items_id=2024001343\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-12-20 12:33:20', '2024-12-20 12:33:20', 4, 0, 0),
(1260, 'Ticket', 2024001342, '2024-12-20 13:17:09', 7, 0, '&#60;p&#62;&#60;strong&#62;IHQ2 (1101 - mama)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IHQ3 (1101 - mama)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IH2AP (1885 - mama)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IH3AP (1101 - mama)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-12-20 13:17:09', '2024-12-20 13:17:09', 1, 0, 0),
(1261, 'Ticket', 2024001342, '2024-12-20 13:43:54', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento efetuado: &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62; &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IHQ2 (1101 - mama)&#60;br&#62;&#60;/strong&#62;&#60;strong&#62;IHQ3 (1101 - mama)&#60;br&#62;IH3AP (1101 - mama)&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 13:43:54', '2024-12-20 13:43:54', 1, 0, 0),
(1262, 'Ticket', 2024001342, '2024-12-20 13:53:30', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento efetuado:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;IH2AP (1885 - mama)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2024-12-20 13:53:30', '2024-12-20 13:53:30', 1, 0, 0),
(1263, 'Ticket', 2024001342, '2024-12-20 13:55:49', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento efetuado com sucesso ✅&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 13:55:49', '2024-12-20 13:55:49', 4, 0, 0),
(1264, 'Ticket', 2024001344, '2024-12-20 14:43:32', 7, 0, '&#60;p&#62;Atualmente sistema fora do ar&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=357&#38;itemtype=Ticket&#38;items_id=2024001344\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67658291431dd7.32509557\" width=\"808\" src=\"/front/document.send.php?docid=357&#38;itemtype=Ticket&#38;items_id=2024001344\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-12-20 14:43:32', '2024-12-20 14:43:32', 1, 0, 0),
(1265, 'Ticket', 2024001340, '2024-12-20 17:54:39', 7, 0, '&#60;p&#62;&#60;strong&#62;assinatura compartilhada&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 17:54:39', '2024-12-20 17:54:39', 1, 0, 0),
(1266, 'Ticket', 2024001345, '2024-12-20 20:20:44', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento realizado &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;necessito do teste&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 20:20:44', '2024-12-20 20:20:44', 1, 0, 0),
(1267, 'Ticket', 2024001295, '2024-12-20 20:38:56', 7, 0, '&#60;ul class=\"UlOrdena\"&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c\"&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Encaminhado para análise de viabilidade pelo setor de desenvolvimento.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2024-12-20 20:38:56', '2024-12-20 20:38:56', 4, 0, 0),
(1268, 'Ticket', 2024001273, '2024-12-20 20:40:00', 7, 0, '&#60;p&#62; &#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Encaminhado para análise de viabilidade pelo setor de desenvolvimento.&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2024-12-20 20:40:00', '2024-12-20 20:40:00', 4, 0, 0),
(1269, 'Ticket', 2024001275, '2024-12-20 20:40:29', 7, 0, '&#60;ul&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Encaminhado para análise de viabilidade pelo setor de desenvolvimento.&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2024-12-20 20:40:29', '2024-12-20 20:40:29', 4, 0, 0),
(1270, 'Ticket', 2024001279, '2024-12-20 20:40:57', 7, 0, '&#60;ul&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Encaminhado para análise de viabilidade pelo setor de desenvolvimento.&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2024-12-20 20:40:57', '2024-12-20 20:40:57', 4, 0, 0),
(1271, 'Ticket', 2024001343, '2024-12-20 20:42:53', 7, 0, '&#60;p&#62;&#60;strong&#62;a médica que informou na descrição do chamado é :&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;EDUARDA VICTÓRIA SOUZA MATOS&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 26746-GO&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;GINECOLOGIA E OBSTETRÍCIA - RQE Nº: 18215&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row endereco\"&#62; &#60;/div&#62;\r\n&#60;div class=\"row endereco\"&#62;??????&#60;/div&#62;', 0, 1, '2024-12-20 20:42:53', '2024-12-20 20:42:53', 4, 0, 0),
(1272, 'Ticket', 2024001333, '2024-12-20 20:43:46', 7, 0, '&#60;p&#62;&#60;strong&#62;procedimento realizado com sucesso ✅&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 20:43:46', '2024-12-20 20:43:46', 1, 0, 0),
(1273, 'Ticket', 2024001314, '2024-12-20 20:44:23', 7, 0, '&#60;p&#62;&#60;strong&#62;procedimento realizado com sucesso ✅&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-20 20:44:23', '2024-12-20 20:44:23', 4, 0, 0),
(1274, 'Ticket', 2024001343, '2024-12-23 13:19:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Alteração realizada com sucesso&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=360&#38;itemtype=Ticket&#38;items_id=2024001343\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6769633a878009.42345954\" width=\"829\" src=\"/front/document.send.php?docid=360&#38;itemtype=Ticket&#38;items_id=2024001343\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-23 13:19:01', '2024-12-23 13:19:01', 4, 0, 0),
(1275, 'Ticket', 2024001348, '2024-12-23 13:31:51', 7, 0, '&#60;p&#62;&#60;strong&#62;Mascara para o exame Cultura Baar criado para o Diagnostico Brasil DB&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Formulario 2861&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-23 13:31:51', '2024-12-23 13:31:51', 1, 0, 0),
(1276, 'Ticket', 2024001348, '2024-12-23 15:04:36', 7, 0, '&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=362&#38;itemtype=Ticket&#38;items_id=2024001348\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67697c0186d2c9.24295351\" width=\"529\" src=\"/front/document.send.php?docid=362&#38;itemtype=Ticket&#38;items_id=2024001348\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-12-23 15:04:36', '2024-12-23 15:04:36', 4, 0, 0),
(1277, 'Ticket', 2024001313, '2024-12-23 15:32:39', 7, 0, '&#60;p&#62;&#60;strong&#62;Sera efetuado abertura de um novo chamado, feito contato com o local  o telefone ainda continua ruim.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-23 15:32:39', '2024-12-23 15:32:39', 4, 0, 0),
(1278, 'Ticket', 2024001354, '2024-12-23 18:35:02', 7, 0, '&#60;p&#62;&#60;strong&#62;o CRM não foi localizado por que se trata de um CRO.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;pelo o análise, o CRO já encontra-se cadastrado na base de dados \"sistema\".&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=363&#38;itemtype=Ticket&#38;items_id=2024001354\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6769ad5357b834.52768202\" width=\"822\" src=\"/front/document.send.php?docid=363&#38;itemtype=Ticket&#38;items_id=2024001354\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-12-23 18:35:02', '2024-12-23 18:35:02', 4, 0, 0),
(1279, 'Ticket', 2024001355, '2024-12-23 18:53:07', 7, 0, '&#60;p&#62;&#60;strong&#62;Pelo o contato da &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; o formulario criado IMUFE ( Albert Einstein ) não está correto.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Formulario 2846:&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=365&#38;itemtype=Ticket&#38;items_id=2024001355\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6769b1045cf128.91213920\" width=\"770\" src=\"/front/document.send.php?docid=365&#38;itemtype=Ticket&#38;items_id=2024001355\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;a mascara que ela informa que é a correta é&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=366&#38;itemtype=Ticket&#38;items_id=2024001355\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6769b18088d620.64087112\" width=\"705\" src=\"/front/document.send.php?docid=366&#38;itemtype=Ticket&#38;items_id=2024001355\" /&#62;&#60;/a&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;essa que possui o resultado valido.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-23 18:53:07', '2024-12-23 18:53:07', 4, 0, 0),
(1280, 'Ticket', 2024001355, '2024-12-24 01:59:25', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi realizado a alteração da mascara&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;mediante a imagem do resultado de acordo com informações da &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; :&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=367&#38;itemtype=Ticket&#38;items_id=2024001355\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-676a15765135f2.38007466\" width=\"755\" src=\"/front/document.send.php?docid=367&#38;itemtype=Ticket&#38;items_id=2024001355\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2024-12-24 01:59:25', '2024-12-24 01:59:25', 4, 0, 0),
(1281, 'Ticket', 2024001348, '2024-12-24 10:57:13', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento da virada do exame ( todo o procedimento concluido )&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-24 10:57:13', '2024-12-24 10:57:13', 4, 0, 0),
(1282, 'Ticket', 2024001351, '2024-12-26 10:36:19', 8, 0, '&#60;p&#62;Favor escanar o documento novamente pois o msm se encontra ilegivel&#60;/p&#62;', 0, 1, '2024-12-26 10:36:19', '2024-12-26 10:36:19', 4, 0, 0),
(1283, 'Ticket', 2024001363, '2024-12-26 19:36:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital Wolrd&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 043263&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-26 19:36:37', '2024-12-26 19:36:37', 4, 0, 0),
(1284, 'Ticket', 2024001230, '2024-12-26 19:45:04', 37, 0, 'Solução aprovada', 0, 2024001230, '2024-12-26 19:45:04', '2024-12-26 19:45:04', 1, 0, 0),
(1285, 'Ticket', 2024001319, '2024-12-26 19:46:03', 37, 0, '&#60;p&#62;Estarei verificando unidade&#60;/p&#62;', 0, 1, '2024-12-26 19:46:03', '2024-12-26 19:46:03', 4, 0, 0),
(1286, 'Ticket', 2024001174, '2024-12-26 19:48:40', 37, 0, 'Solução aprovada', 0, 2024001174, '2024-12-26 19:48:40', '2024-12-26 19:48:40', 1, 0, 0),
(1287, 'Ticket', 2024001178, '2024-12-26 19:49:19', 37, 0, 'Solução aprovada', 0, 2024001178, '2024-12-26 19:49:19', '2024-12-26 19:49:19', 1, 0, 0),
(1288, 'Ticket', 2024001179, '2024-12-26 19:49:45', 37, 0, 'Solução aprovada', 0, 2024001179, '2024-12-26 19:49:45', '2024-12-26 19:49:45', 1, 0, 0),
(1289, 'Ticket', 2024001184, '2024-12-26 19:50:18', 37, 0, 'Solução aprovada', 0, 2024001184, '2024-12-26 19:50:18', '2024-12-26 19:50:18', 1, 0, 0),
(1290, 'Ticket', 2024001187, '2024-12-26 19:50:47', 37, 0, 'Solução aprovada', 0, 2024001187, '2024-12-26 19:50:47', '2024-12-26 19:50:47', 1, 0, 0),
(1291, 'Ticket', 2024001189, '2024-12-26 19:51:15', 37, 0, 'Solução aprovada', 0, 2024001189, '2024-12-26 19:51:15', '2024-12-26 19:51:15', 1, 0, 0),
(1292, 'Ticket', 2024001195, '2024-12-26 19:51:49', 37, 0, 'Solução aprovada', 0, 2024001195, '2024-12-26 19:51:49', '2024-12-26 19:51:49', 1, 0, 0),
(1293, 'Ticket', 2024001196, '2024-12-26 19:52:15', 37, 0, 'Solução aprovada', 0, 2024001196, '2024-12-26 19:52:15', '2024-12-26 19:52:15', 1, 0, 0),
(1294, 'Ticket', 2024001362, '2024-12-26 20:05:35', 7, 0, '&#60;p&#62;&#60;strong&#62;feito contato com &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; para analisar qual Scanner estava com problemas e pela a informação do mesmo, o Scanner voltou a funcionar normalmente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;solicito o encerramento do chamado como concluido.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-26 20:05:35', '2024-12-26 20:05:35', 4, 0, 0),
(1295, 'Ticket', 2024001343, '2024-12-26 20:23:02', 87, 0, 'Solução aprovada', 0, 2024001343, '2024-12-26 20:23:02', '2024-12-26 20:23:02', 1, 0, 0),
(1296, 'Ticket', 2024001360, '2024-12-26 21:45:29', 87, 0, 'Solução aprovada', 0, 2024001360, '2024-12-26 21:45:29', '2024-12-26 21:45:29', 1, 0, 0),
(1297, 'Ticket', 2024001361, '2024-12-26 21:45:40', 87, 0, 'Solução aprovada', 0, 2024001361, '2024-12-26 21:45:40', '2024-12-26 21:45:40', 1, 0, 0),
(1298, 'Ticket', 2024001364, '2024-12-26 21:45:49', 87, 0, 'Solução aprovada', 0, 2024001364, '2024-12-26 21:45:49', '2024-12-26 21:45:49', 1, 0, 0),
(1299, 'Ticket', 2024001377, '2024-12-27 20:13:06', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada tentativas de acesso ao computador para analisar se é possivel a instalação...&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Porém, computador encontra-se offline&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=370&#38;itemtype=Ticket&#38;items_id=2024001377\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-676f0a4648a610.09037727\" width=\"233\" src=\"/front/document.send.php?docid=370&#38;itemtype=Ticket&#38;items_id=2024001377\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-27 20:13:06', '2024-12-27 20:13:06', 1, 0, 0),
(1300, 'Ticket', 2024001369, '2024-12-27 20:26:08', 7, 0, '&#60;p&#62;&#60;strong&#62;ocorreu um erro geral mediante uma atualização sistemica.&#60;br&#62;Porém, esse problema já foi resolvido e todos estão conseguindo acessar o sistema normalmente.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-27 20:26:08', '2024-12-27 20:26:08', 4, 0, 0),
(1301, 'Ticket', 2024001370, '2024-12-27 20:29:09', 7, 0, '&#60;p&#62;&#60;strong&#62;ocorreu um erro geral mediante uma atualização sistemica.&#60;br&#62;Porém, esse problema já foi resolvido e todos estão conseguindo acessar o sistema normalmente.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-27 20:29:09', '2024-12-27 20:29:09', 4, 0, 0),
(1302, 'Ticket', 2024001368, '2024-12-27 20:29:34', 7, 0, '&#60;p&#62;&#60;strong&#62;ocorreu um erro geral mediante uma atualização sistemica.&#60;br&#62;Porém, esse problema já foi resolvido e todos estão conseguindo acessar o sistema normalmente.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2024-12-27 20:29:34', '2024-12-27 20:29:34', 4, 0, 0),
(1303, 'Ticket', 2024001191, '2024-12-30 14:49:09', 8, 0, '&#60;p&#62;EM ANDAMENTO... 30/12/2024&#60;/p&#62;', 0, 1, '2024-12-30 14:49:09', '2024-12-30 14:49:09', 4, 0, 0),
(1304, 'Ticket', 2024001386, '2024-12-31 14:01:50', 8, 0, '&#60;p&#62;controle interno saindo desconfigurado em todas as impressoras, portanto sendo necessário abrir chamado para a mesma&#60;/p&#62;', 0, 1, '2024-12-31 14:01:50', '2024-12-31 14:01:50', 4, 0, 0),
(1305, 'Ticket', 2024001384, '2025-01-02 12:37:52', 37, 0, '&#60;p&#62;Estarei indo ao local solucionar problema&#60;/p&#62;', 0, 1, '2025-01-02 12:37:52', '2025-01-02 12:37:52', 4, 0, 0),
(1306, 'Ticket', 2024001387, '2025-01-02 12:39:30', 37, 0, '&#60;p&#62;Bom Dia, Estarei indo ao local verificar questão dessa cadeira, se possível já realizarei a troca, e mantenho informado aqui via chamado&#60;/p&#62;', 0, 1, '2025-01-02 12:39:30', '2025-01-02 12:39:30', 4, 0, 0),
(1307, 'Ticket', 2024001389, '2025-01-02 12:40:27', 37, 0, '&#60;p&#62;Bom Dia.&#60;br&#62; Aline, estarei comparecendo ao local agora cedo e sanando esse problema no interruptor dos spot.&#60;/p&#62;', 0, 1, '2025-01-02 12:40:27', '2025-01-02 12:40:27', 1, 0, 0),
(1308, 'Ticket', 2024001392, '2025-01-02 13:23:13', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise, pelo o que vi em varios outros pedidos salvou as informações corretamente.&#60;br&#62;&#60;/strong&#62;Em um pedido especifico que vi que não teve a informação do CPF e alguns outros em branco.&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=377&#38;itemtype=Ticket&#38;items_id=2024001392\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6776933e4bd1c9.18491276\" width=\"1293\" src=\"/front/document.send.php?docid=377&#38;itemtype=Ticket&#38;items_id=2024001392\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-01-02 13:23:13', '2025-01-02 13:23:13', 4, 0, 0),
(1309, 'Ticket', 2024001394, '2025-01-02 13:30:43', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com Ivan, aparemente foi uma questão momentânea...&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;o mesmo informou que atualmente esta funcionando normalmente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Seguimos no análise.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-02 13:30:43', '2025-01-02 13:30:43', 4, 0, 0),
(1310, 'Ticket', 2024001386, '2025-01-02 13:47:08', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World. &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 043394&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-02 13:47:08', '2025-01-02 13:47:08', 1, 0, 0),
(1311, 'Ticket', 2024001397, '2025-01-02 19:23:33', 7, 0, '&#60;p&#62;&#60;strong&#62;o procedimento será agendado o dia 06/01/2025 mediante alguns locais ainda está com o recesso de final de ano .&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-02 19:23:33', '2025-01-02 19:23:33', 1, 0, 0),
(1312, 'Ticket', 2024001396, '2025-01-02 20:08:05', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 78537&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-02 20:08:05', '2025-01-02 20:08:05', 4, 0, 0),
(1313, 'Ticket', 2024001395, '2025-01-02 20:09:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Base pronta para ser encaminhada ao local.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;para ser realizada a troca&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-02 20:09:01', '2025-01-02 20:09:01', 4, 0, 0),
(1314, 'Ticket', 2024001404, '2025-01-03 12:04:12', 37, 0, '&#60;p&#62;Em andamento&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-01-03 12:04:12', '2025-01-03 12:04:12', 4, 0, 0),
(1315, 'Ticket', 2024001407, '2025-01-03 13:49:26', 226, 0, 'Solução aprovada', 0, 2024001407, '2025-01-03 13:49:26', '2025-01-03 13:49:26', 1, 0, 0),
(1316, 'Ticket', 2024001408, '2025-01-03 13:50:43', 8, 0, '&#60;p&#62;Qual erro esta dando, favor tirar um print e ou copiar  msg de erro para melhor trata-la&#60;/p&#62;', 0, 1, '2025-01-03 13:50:43', '2025-01-03 13:50:43', 4, 0, 0),
(1317, 'Ticket', 2024001409, '2025-01-03 14:32:09', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 043460&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-03 14:32:09', '2025-01-03 14:32:09', 4, 0, 0),
(1318, 'Ticket', 2024001410, '2025-01-03 15:35:58', 8, 0, '&#60;p&#62;providenciando...&#60;/p&#62;', 0, 1, '2025-01-03 15:35:58', '2025-01-03 15:35:58', 4, 0, 0),
(1319, 'Ticket', 2024001412, '2025-01-06 12:39:50', 87, 0, 'Solução aprovada', 0, 2024001412, '2025-01-06 12:39:50', '2025-01-06 12:39:50', 1, 0, 0),
(1320, 'Ticket', 2024001400, '2025-01-06 12:40:16', 87, 0, 'Solução aprovada', 0, 2024001400, '2025-01-06 12:40:16', '2025-01-06 12:40:16', 1, 0, 0),
(1321, 'Ticket', 2024001401, '2025-01-06 12:41:05', 87, 0, 'Solução aprovada', 0, 2024001401, '2025-01-06 12:41:05', '2025-01-06 12:41:05', 1, 0, 0),
(1322, 'Ticket', 2024001402, '2025-01-06 12:41:46', 87, 0, 'Solução aprovada', 0, 2024001402, '2025-01-06 12:41:46', '2025-01-06 12:41:46', 1, 0, 0),
(1323, 'Ticket', 2024001319, '2025-01-06 14:07:06', 226, 0, 'Solução aprovada', 0, 2024001319, '2025-01-06 14:07:06', '2025-01-06 14:07:06', 1, 0, 0),
(1324, 'Ticket', 2024001405, '2025-01-06 14:07:27', 226, 0, 'Solução aprovada', 0, 2024001405, '2025-01-06 14:07:27', '2025-01-06 14:07:27', 1, 0, 0),
(1325, 'Ticket', 2024001415, '2025-01-06 14:23:47', 37, 0, '&#60;p&#62;Verificado, pistão da cadeira com falha.&#60;/p&#62;&#60;p&#62;Já em busca de um novo, Para substituição, &#60;/p&#62;', 0, 1, '2025-01-06 14:23:47', '2025-01-06 14:23:47', 4, 0, 0),
(1326, 'Ticket', 2024001306, '2025-01-06 18:24:34', 37, 0, 'Solução aprovada', 0, 1, '2025-01-06 18:24:34', '2025-01-06 18:24:34', 1, 0, 0),
(1327, 'Ticket', 2024001228, '2025-01-06 21:05:33', 37, 0, 'Solução aprovada', 0, 2024001228, '2025-01-06 21:05:33', '2025-01-06 21:05:33', 1, 0, 0),
(1328, 'Ticket', 2024001186, '2025-01-06 21:06:23', 37, 0, 'Solução aprovada', 0, 2024001186, '2025-01-06 21:06:23', '2025-01-06 21:06:23', 1, 0, 0),
(1329, 'Ticket', 2024001433, '2025-01-06 21:58:57', 7, 0, 'Analisando o erro informado', 0, 1, '2025-01-06 21:58:57', '2025-01-06 21:58:57', 4, 0, 0),
(1330, 'Ticket', 2024001442, '2025-01-07 13:17:07', 7, 0, '&#60;p&#62;Efetuada a troca do hardware&#60;br&#62;( Fonte Atx 200W 24 Pinos )&#60;/p&#62;', 0, 1, '2025-01-07 13:17:07', '2025-01-07 13:17:07', 4, 0, 0),
(1331, 'Ticket', 2024001441, '2025-01-07 13:50:31', 7, 0, '&#60;p&#62;O primeiro análise quando ocorre o erro são as informações que ocorre em tela.&#60;/p&#62;\r\n&#60;p&#62;A representação de um erro&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=385&#38;itemtype=Ticket&#38;items_id=2024001441\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-677d310f323b60.77018854\" width=\"1402\" src=\"/front/document.send.php?docid=385&#38;itemtype=Ticket&#38;items_id=2024001441\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Pela a informação em tela... consta erro de mapeamento&#60;/p&#62;', 0, 1, '2025-01-07 13:50:31', '2025-01-07 13:50:31', 4, 0, 0),
(1332, 'Ticket', 2024001441, '2025-01-07 13:52:59', 7, 0, '&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; se trata de um exame do laboratório apoio do Hermes Pardini.&#60;/p&#62;\r\n&#60;p&#62;Qual o exame correto do laboratório apoio para que eu possa analisar o mapeamento.&#60;/p&#62;', 0, 1, '2025-01-07 13:52:59', '2025-01-07 13:52:59', 4, 0, 0),
(1333, 'Ticket', 2024001440, '2025-01-07 14:03:55', 7, 0, '&#60;p&#62;Pelo o análise acessou normalmente&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=386&#38;itemtype=Ticket&#38;items_id=2024001440\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-677d33e6e2ff30.02309303\" width=\"1024\" src=\"/front/document.send.php?docid=386&#38;itemtype=Ticket&#38;items_id=2024001440\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;e &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=387&#38;itemtype=Ticket&#38;items_id=2024001440\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-677d3447b00527.10820598\" width=\"1307\" src=\"/front/document.send.php?docid=387&#38;itemtype=Ticket&#38;items_id=2024001440\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-01-07 14:03:55', '2025-01-07 14:03:55', 1, 0, 0),
(1334, 'Ticket', 2024001419, '2025-01-07 14:34:55', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;/p&#62;\r\n&#60;p&#62;OS.: 043634&#60;/p&#62;', 0, 1, '2025-01-07 14:34:55', '2025-01-07 14:34:55', 4, 0, 0),
(1335, 'Ticket', 2024001435, '2025-01-07 14:36:43', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World.&#60;/p&#62;\r\n&#60;p&#62;OS.: 043635&#60;/p&#62;', 0, 1, '2025-01-07 14:36:43', '2025-01-07 14:36:43', 4, 0, 0),
(1336, 'Ticket', 2024001434, '2025-01-07 14:39:35', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;/p&#62;\r\n&#60;p&#62;OS.: 043636&#60;/p&#62;', 0, 1, '2025-01-07 14:39:35', '2025-01-07 14:39:35', 4, 0, 0),
(1337, 'Ticket', 2024001413, '2025-01-07 14:45:20', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/p&#62;\r\n&#60;p&#62;OS.: 78557&#60;/p&#62;', 0, 1, '2025-01-07 14:45:20', '2025-01-07 14:45:20', 4, 0, 0),
(1338, 'Ticket', 2024001426, '2025-01-07 14:48:06', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para ND Engenharia&#60;/p&#62;\r\n&#60;p&#62;OS.: 78558&#60;/p&#62;', 0, 1, '2025-01-07 14:48:06', '2025-01-07 14:48:06', 4, 0, 0),
(1339, 'Ticket', 2024001437, '2025-01-07 14:56:34', 87, 0, 'Solução aprovada', 0, 2024001437, '2025-01-07 14:56:34', '2025-01-07 14:56:34', 1, 0, 0),
(1340, 'Ticket', 2024001441, '2025-01-07 15:18:48', 7, 0, '&#60;p&#62;&#60;strong&#62;Heloisa informou:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=388&#38;itemtype=Ticket&#38;items_id=2024001441\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-677d45d5ba3910.70517505\" width=\"926\" src=\"/front/document.send.php?docid=388&#38;itemtype=Ticket&#38;items_id=2024001441\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-07 15:18:48', '2025-01-07 15:18:48', 4, 0, 0),
(1341, 'Ticket', 2024001447, '2025-01-07 18:02:25', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada tentativas de acesso, porém...&#60;br&#62;&#60;/strong&#62;Encontra-se offline.&#60;br&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"177\"&#62;@Ivanilson Pereira dos Santos&#60;/span&#62; já não encontra-se no local.&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=399&#38;itemtype=Ticket&#38;items_id=2024001447\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-677d6c16ae03d3.72097105\" width=\"183\" src=\"/front/document.send.php?docid=399&#38;itemtype=Ticket&#38;items_id=2024001447\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62;Nova tentativa será realizada amanhã dia 08/01/2025&#60;/p&#62;', 0, 1, '2025-01-07 18:02:25', '2025-01-07 18:02:25', 4, 0, 0),
(1342, 'Ticket', 2024001446, '2025-01-07 18:03:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada tentativas de acesso, porém...&#60;br&#62;&#60;/strong&#62;Encontra-se offline.&#60;br&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"177\"&#62;@Ivanilson Pereira dos Santos&#60;/span&#62; já não encontra-se no local.&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=399&#38;itemtype=Ticket&#38;items_id=2024001446\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-677d6c16ae03d3.72097105\" width=\"183\" src=\"/front/document.send.php?docid=399&#38;itemtype=Ticket&#38;items_id=2024001446\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62;Nova tentativa será realizada amanhã dia 08/01/2025&#60;/p&#62;', 0, 1, '2025-01-07 18:03:01', '2025-01-07 18:03:01', 4, 0, 0),
(1343, 'Ticket', 2024001295, '2025-01-07 18:17:28', 7, 0, '&#60;p&#62;&#60;strong&#62;Ainda encontra-se o análise do setor de desenvolvimento.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-07 18:17:28', '2025-01-07 18:17:28', 4, 0, 0),
(1344, 'Ticket', 2024001279, '2025-01-07 18:19:08', 7, 0, '&#60;p&#62;&#60;strong&#62;Ainda encontra-se no setor de desenvolvimento&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-07 18:19:08', '2025-01-07 18:19:08', 4, 0, 0),
(1345, 'Ticket', 2024001399, '2025-01-08 20:32:56', 8, 0, '&#60;p&#62;&#60;strong&#62;Efetuada a solicitação de alterações no site do CAPC com administrador externo da GOSite.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Aguardo o retorno do orçamento e sua aprovação.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-08 20:32:56', '2025-01-08 20:32:56', 4, 0, 0),
(1346, 'Ticket', 2024001447, '2025-01-08 20:44:45', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto e desativado o antivirus que estava causando o bloqueio do link que o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"177\"&#62;@Ivanilson Pereira dos Santos&#60;/span&#62; estava tentando acessar.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;testes realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-08 20:44:45', '2025-01-08 20:44:45', 4, 0, 0),
(1347, 'Ticket', 2024001456, '2025-01-08 20:50:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS.: 043752&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-08 20:50:03', '2025-01-08 20:50:03', 4, 0, 0),
(1348, 'Ticket', 2024001457, '2025-01-08 20:51:56', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Digital World&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;OS 043753&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-08 20:51:56', '2025-01-08 20:51:56', 4, 0, 0),
(1349, 'Ticket', 2024001455, '2025-01-08 20:53:57', 7, 0, '&#60;p&#62;recebido o computador ( notebook ) que chegou na matriz.&#60;/p&#62;\r\n&#60;p&#62;pelo o análise será encaminhado para assistência tecnica especializada que se  trata de erro na placa mãe.&#60;/p&#62;', 0, 1, '2025-01-08 20:53:57', '2025-01-08 20:53:57', 4, 0, 0),
(1350, 'Ticket', 2024001442, '2025-01-08 21:48:06', 7, 0, '&#60;p&#62;Dectado que necessita de aquisição de um estabilizador ou transformador&#60;/p&#62;', 0, 1, '2025-01-08 21:48:06', '2025-01-08 21:48:06', 4, 0, 0),
(1351, 'Ticket', 2024001450, '2025-01-08 23:23:56', 7, 0, '&#60;p&#62;Feita tentativas de contato com a Viviane que opera o computador Cebrom2 sem sucesso.&#60;/p&#62;&#60;p&#62;Novas tentativas de contato serão realizadas em breve.&#60;/p&#62;', 0, 1, '2025-01-08 23:23:56', '2025-01-08 23:23:56', 1, 0, 0),
(1352, 'Ticket', 2024001443, '2025-01-09 21:29:41', 155, 0, 'Solução aprovada', 0, 2024001443, '2025-01-09 21:29:41', '2025-01-09 21:29:41', 1, 0, 0),
(1353, 'Ticket', 2024001464, '2025-01-10 11:54:54', 7, 0, '&#60;p&#62;Erro reportado ao inserir número de guias e senhas&#60;/p&#62;', 0, 1, '2025-01-10 11:54:54', '2025-01-10 11:54:54', 1, 0, 0),
(1354, 'Ticket', 2024001464, '2025-01-10 11:55:54', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado contato com suporte da ND Engenharia que efetuou o reparo no sistema e solicitou o teste para analisar e o erro continua.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 11:55:54', '2025-01-10 11:55:54', 4, 0, 0),
(1355, 'Ticket', 2024001465, '2025-01-10 12:24:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Para  conseguir identificar certo no conselho necessitamos do UF &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=401&#38;itemtype=Ticket&#38;items_id=2024001465\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67811179c0f274.99903809\" width=\"1261\" src=\"/front/document.send.php?docid=401&#38;itemtype=Ticket&#38;items_id=2024001465\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 12:24:29', '2025-01-10 12:24:29', 1, 0, 0),
(1356, 'Ticket', 2024001462, '2025-01-10 13:05:27', 7, 0, '&#60;p&#62;&#60;strong&#62;sistema operando normalmente&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=402&#38;itemtype=Ticket&#38;items_id=2024001462\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67811b14e39154.22102634\" width=\"1267\" src=\"/front/document.send.php?docid=402&#38;itemtype=Ticket&#38;items_id=2024001462\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 13:05:27', '2025-01-10 13:05:27', 1, 0, 0),
(1357, 'Ticket', 2024001471, '2025-01-10 13:18:40', 7, 0, '&#60;p&#62;&#60;strong&#62;Atualmente visto que esta funcionando normalmente perante o acesso remoto &#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=403&#38;itemtype=Ticket&#38;items_id=2024001471\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67811de274c7b9.30507299\" width=\"1294\" src=\"/front/document.send.php?docid=403&#38;itemtype=Ticket&#38;items_id=2024001471\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;porém, em nota o IPASGO informou que vem apresentando instabilidade no site perante um problema que esta ocorrendo internamente e possivelmente será solucionado no proximo dia 13/01/2025.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 13:18:40', '2025-01-10 13:18:40', 4, 0, 0),
(1358, 'Ticket', 2024001470, '2025-01-10 13:25:38', 7, 7, '&#60;p&#62;&#60;strong&#62;Foi encaminhado dois Nobreaks para a unidade BUENO.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;br&#62;&#60;/strong&#62;Sendo um mais robusto de nobreak de 3000va e menor de 600va. &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=404&#38;itemtype=Ticket&#38;items_id=2024001470\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-678120000c0365.52891203\" width=\"330\" src=\"/front/document.send.php?docid=404&#38;itemtype=Ticket&#38;items_id=2024001470\" /&#62;&#60;/a&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=405&#38;itemtype=Ticket&#38;items_id=2024001470\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67812022b71d13.56163611\" width=\"318\" src=\"/front/document.send.php?docid=405&#38;itemtype=Ticket&#38;items_id=2024001470\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-01-10 13:27:05', '2025-01-10 13:25:38', 4, 0, 0),
(1359, 'Ticket', 2024001469, '2025-01-10 13:32:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Detectado o erro &#60;br&#62;&#60;br&#62;o exame USGGS estava sem material associado&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Já confirmado certinho&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;favor realizar o teste&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 13:32:03', '2025-01-10 13:32:03', 4, 0, 0),
(1360, 'Ticket', 2024001468, '2025-01-10 14:02:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise do erro&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 14:02:53', '2025-01-10 14:02:53', 4, 0, 0),
(1361, 'Ticket', 2024001468, '2025-01-10 14:03:57', 7, 0, '&#60;p&#62;&#60;strong&#62;Alex da ND Engenharia&#60;br&#62;&#60;/strong&#62;Efetuou uma nova atualização.&#60;/p&#62;\r\n&#60;p&#62;Favor realizado o teste&#60;/p&#62;', 0, 1, '2025-01-10 14:03:57', '2025-01-10 14:03:57', 4, 0, 0),
(1362, 'Ticket', 2024001472, '2025-01-10 14:09:07', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise...&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Doctors trabalha por meio de licenças, onde pelo o contrato inicialmente todas as licenças atuais estão sendo utilizadas.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;irá ser retirada uma licença de um usuario já existente ou deseja realmente criar uma nova licença ?&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 14:09:07', '2025-01-10 14:09:07', 1, 0, 0),
(1363, 'Ticket', 2024001467, '2025-01-10 14:17:20', 7, 0, '&#60;p&#62;&#60;strong&#62;o primeiro passo é o análise de possa estar ocorrendo com exame perante o erro de mapeamento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=406&#38;itemtype=Ticket&#38;items_id=2024001467\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67812b84f3d388.11774256\" width=\"477\" src=\"/front/document.send.php?docid=406&#38;itemtype=Ticket&#38;items_id=2024001467\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Pela a imagem referente informações do sistema, a ultima mascara sob esse exame foi realizada em 2022.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Qual o exame correspondete do Hermes Pardini é o correto para pode efetuar o analise da mascara ou mapeamento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;\"&#60;a href=\"https://www.mypardini.com.br/\" target=\"_blank\" rel=\"noopener\"&#62;https://www.mypardini.com.br/&#60;/a&#62;\"&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-01-10 14:17:20', '2025-01-10 14:17:20', 4, 0, 0),
(1364, 'Ticket', 2024001466, '2025-01-10 14:34:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Informações do exame :&#60;br&#62;BIOMARCADORES PRÉ-ECLÂMPSIA,&#60;br&#62;PRIMEIRO TRIMESTRE&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 14:34:37', '2025-01-10 14:34:37', 1, 0, 0),
(1365, 'Ticket', 2024001466, '2025-01-10 14:35:50', 7, 0, '&#60;p&#62;&#60;strong&#62;sobre o exame solicitado&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;*MN HP: S | B-HCGL&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;VALOR: 300,00&#60;/p&#62;\r\n&#60;p&#62;PRAZO: 10 DIAS&#60;br&#62;&#60;br&#62;Terá que abrir um novo chamado, pela a regra a criação de exames tem que estar em chamados separados devido  suas informações serem unicas,&#60;/p&#62;', 0, 1, '2025-01-10 14:35:50', '2025-01-10 14:35:50', 1, 0, 0),
(1366, 'Ticket', 2024001475, '2025-01-10 14:50:06', 7, 0, '&#60;p&#62;&#60;strong&#62;chamado duplicado&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;2024001474&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 14:50:06', '2025-01-10 14:50:06', 4, 0, 0),
(1367, 'Ticket', 2024001466, '2025-01-10 15:04:16', 7, 0, '&#60;p&#62;Mnemonico Softlab -&#38;gt; ECLAM&#60;/p&#62;\r\n&#60;p&#62; &#60;a href=\"/front/document.send.php?docid=408&#38;itemtype=Ticket&#38;items_id=2024001466\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-678136dda13ed8.90138087\" width=\"514\" src=\"/front/document.send.php?docid=408&#38;itemtype=Ticket&#38;items_id=2024001466\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-01-10 15:04:16', '2025-01-10 15:04:16', 4, 0, 0),
(1368, 'Ticket', 2024001474, '2025-01-10 15:05:15', 7, 0, '&#60;p&#62;&#60;strong&#62;Informações do exame &#60;br&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 15:05:15', '2025-01-10 15:05:15', 4, 0, 0),
(1369, 'Ticket', 2024001474, '2025-01-10 15:05:59', 7, 0, '&#60;p&#62;Mnemonico do Exame -&#38;gt; BHCGL&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=410&#38;itemtype=Ticket&#38;items_id=2024001474\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-678137533659c4.02149635\" width=\"502\" src=\"/front/document.send.php?docid=410&#38;itemtype=Ticket&#38;items_id=2024001474\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-01-10 15:05:59', '2025-01-10 15:05:59', 4, 0, 0),
(1370, 'Ticket', 2024001467, '2025-01-10 17:20:44', 7, 0, '&#60;p&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=411&#38;itemtype=Ticket&#38;items_id=2024001467\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-678156e84b32a5.72828500\" width=\"751\" src=\"/front/document.send.php?docid=411&#38;itemtype=Ticket&#38;items_id=2024001467\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 17:20:44', '2025-01-10 17:20:44', 4, 0, 0),
(1371, 'Ticket', 2024000915, '2025-01-10 17:49:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi realizado uma reunião referente aos exames e seus tercerizados. &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ficou acordado que irão reaviar alguns exames para seus respectivos tercerizados ( Laboratórios de Apoio ).&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Foi decidido em bom senso de todos envolvidos que o mais corretp seria encerrar esse chamados até a conclusão da decisão para onde os exames serão encaminhados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;quando enfim tiver a decisão em mãos podendo realizar esse chamado ou efetuar abertura de um novo chamado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 17:49:37', '2025-01-10 17:49:37', 1, 0, 0),
(1372, 'Ticket', 2024000919, '2025-01-10 17:49:56', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi realizado uma reunião referente aos exames e seus tercerizados. &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ficou acordado que irão reaviar alguns exames para seus respectivos tercerizados ( Laboratórios de Apoio ).&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Foi decidido em bom senso de todos envolvidos que o mais corretp seria encerrar esse chamados até a conclusão da decisão para onde os exames serão encaminhados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;quando enfim tiver a decisão em mãos podendo realizar esse chamado ou efetuar abertura de um novo chamado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 17:49:56', '2025-01-10 17:49:56', 1, 0, 0),
(1373, 'Ticket', 2024001478, '2025-01-10 18:23:09', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o acesso remoto para avaliar o problema reportado e detectado que a impressora estava offline&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 18:23:09', '2025-01-10 18:23:09', 4, 0, 0),
(1374, 'Ticket', 2024001476, '2025-01-10 19:19:30', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; e efetuado o teste de impressões.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;um dos documentos esta saindo duplex  so que não do jeito que ela queria que saisse o documento.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Feito o teste em um documento do Mob7 e a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"106\"&#62;@Leila Vieira Vale&#60;/span&#62; informou que saiu a impressão normalmente.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 19:19:30', '2025-01-10 19:19:30', 4, 0, 0),
(1375, 'Ticket', 2024001479, '2025-01-10 19:30:39', 7, 0, '&#60;p&#62;&#60;strong&#62;OS 043859 para analisar o erro da impressora&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 19:30:39', '2025-01-10 19:30:39', 4, 0, 0),
(1376, 'Ticket', 2024001480, '2025-01-10 19:33:06', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o contato com a Amanda... a mesma informou que o tecnico Edmar já arrumou a impressora e não necessita efetuar as trocas de configurações.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado da impressora que o tecnico Edmar atendeu esta em chamados relacionados desse chamado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 19:33:06', '2025-01-10 19:33:06', 4, 0, 0),
(1377, 'Ticket', 2024001473, '2025-01-10 19:34:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 19:34:03', '2025-01-10 19:34:03', 4, 0, 0),
(1378, 'Ticket', 2024001454, '2025-01-10 19:40:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"176\"&#62;@Iorrana Kelle dos Santos Neves&#60;/span&#62; ...&#60;br&#62;&#60;/strong&#62;A mesma informou que atualmente o computador esta funcionando normalmente...&#60;/p&#62;\r\n&#60;p&#62;Porém nos ultimos dias travou constamente, iremos realizar o agendamento para fazer uma analise mais especifa no computador ( irá ser realizada presencialmente ).&#60;/p&#62;', 0, 1, '2025-01-10 19:40:03', '2025-01-10 19:40:03', 4, 0, 0),
(1379, 'Ticket', 2024001450, '2025-01-10 20:31:19', 155, 0, 'Solução aprovada', 0, 2024001450, '2025-01-10 20:31:19', '2025-01-10 20:31:19', 1, 0, 0),
(1380, 'Ticket', 2024001463, '2025-01-10 20:32:48', 155, 0, 'Solução aprovada', 0, 2024001463, '2025-01-10 20:32:48', '2025-01-10 20:32:48', 1, 0, 0),
(1381, 'Ticket', 2024001465, '2025-01-10 20:48:59', 7, 0, '&#60;p&#62;&#60;strong&#62;Ocorreu um erro na solicitação do chamado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;não se trata de CRM e sim CRN&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;é por essa falha foi que o colaborador não conseguiu vincular.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Médica já esta cadastrada no sistema como CRN &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-10 20:48:59', '2025-01-10 20:48:59', 4, 0, 0),
(1382, 'Ticket', 2024001486, '2025-01-13 13:01:16', 7, 0, '&#60;p&#62;&#60;strong&#62;Estou realizando o contato com o suporte do Email para analisar o problema de envios &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-13 13:01:16', '2025-01-13 13:01:16', 4, 0, 0),
(1383, 'Ticket', 2024001488, '2025-01-13 14:40:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o reset do email e informado para a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"48\"&#62;@Lenir Pacheco Gomes&#60;/span&#62; que conseguiu acessar o email normalmente.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-13 14:40:58', '2025-01-13 14:40:58', 4, 0, 0),
(1384, 'Ticket', 2024001472, '2025-01-13 15:58:11', 164, 0, '&#60;p&#62;criar, não tenho acesso, &#60;/p&#62;\r\n&#60;p&#62;usuario: esther da silva pereira&#60;/p&#62;', 0, 0, '2025-01-13 15:58:11', '2025-01-13 15:58:11', 1, 0, 0),
(1385, 'Ticket', 2024001481, '2025-01-13 17:57:25', 97, 0, '&#60;p&#62;Executado.&#60;/p&#62;', 0, 2024001481, '2025-01-13 17:57:25', '2025-01-13 17:57:25', 1, 0, 0),
(1386, 'Ticket', 2024001484, '2025-01-13 20:51:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito conato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"164\"&#62;@Esther da Silva Pereira&#60;/span&#62; a mesma informou que o computador esta ligando e o monitor com a tela preta&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-13 20:51:58', '2025-01-13 20:51:58', 4, 0, 0),
(1387, 'Ticket', 2024001483, '2025-01-13 20:55:31', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-01-13 20:55:31', '2025-01-13 20:55:31', 4, 0, 0),
(1388, 'Ticket', 2024001493, '2025-01-13 20:57:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Aguardando novos pedidos para pode excluir&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-13 20:57:29', '2025-01-13 20:57:29', 4, 0, 0);
INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(1389, 'Ticket', 2024001493, '2025-01-13 20:58:37', 181, 0, '&#60;p&#62;&#60;strong&#62;Pedidos:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;60837-06&#60;/p&#62;\r\n&#60;p&#62;60838-06&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 0, '2025-01-13 20:58:37', '2025-01-13 20:58:37', 1, 0, 0),
(1390, 'Ticket', 2024001505, '2025-01-14 13:30:10', 7, 0, '&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Olá! Atualmente não estamos autorizados a dar continuidade nesse chamado mediante o Departamento Pessoal não liberar referente a informação que a admissão ainda não está concluida.&#60;/p&#62;\r\n&#60;p&#62;Favor analisar com o Departamento Pessoal e reabrir ou abrir um novo chamado.&#60;/p&#62;', 0, 1, '2025-01-14 13:30:10', '2025-01-14 13:30:10', 4, 0, 0),
(1391, 'Ticket', 2024001500, '2025-01-14 13:34:52', 7, 0, '&#60;p&#62;&#60;strong&#62;Como informado perante o projeto em andamento, a previsão de total instalação e funcionamento do sistema de senhas é para iniciar no inicio do mês de Fevereiro / 2025&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;03/02/2025&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 13:34:52', '2025-01-14 13:34:52', 4, 0, 0),
(1392, 'Ticket', 2024001497, '2025-01-14 13:39:40', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;Efetuado abertura do chamado externo para Fornecedor Digital World &#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;OS: &#60;strong&#62;044020&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 13:39:40', '2025-01-14 13:39:40', 4, 0, 0),
(1393, 'Ticket', 2024001273, '2025-01-14 17:43:04', 7, 0, '&#60;ul class=\"UlOrdena\"&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c\"&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62; &#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Boa tarde, favor acompanhar se o problema irá ocorrer na versão 1.1.8.0 do web, disponibilizada hoje.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2025-01-14 17:43:04', '2025-01-14 17:43:04', 4, 0, 0),
(1394, 'Ticket', 2024001275, '2025-01-14 17:50:26', 7, 0, '&#60;ul class=\"UlOrdena\"&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c\"&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Bom dia. Encaminhado para análise do desenvolvimento.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2025-01-14 17:50:26', '2025-01-14 17:50:26', 4, 0, 0),
(1395, 'Ticket', 2024001351, '2025-01-14 17:52:51', 7, 0, '&#60;p&#62;&#60;strong&#62;Após análise... foi localizado o laudo do paciente pelo o pessoal da Digitação e encaminhado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Chamado solucionado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 17:52:51', '2025-01-14 17:52:51', 1, 0, 0),
(1396, 'Ticket', 2024001432, '2025-01-14 18:04:42', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-01-14 18:04:42', '2025-01-14 18:04:42', 1, 0, 0),
(1397, 'Ticket', 2024001440, '2025-01-14 18:10:16', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso tudo funcionando normalmente, todos os sites informados de convênio acessando normalmente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:10:16', '2025-01-14 18:10:16', 4, 0, 0),
(1398, 'Ticket', 2024001422, '2025-01-14 18:11:03', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto para análisar o erro&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:11:03', '2025-01-14 18:11:03', 1, 0, 0),
(1399, 'Ticket', 2024001446, '2025-01-14 18:16:31', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o análise e o usuario &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"177\"&#62;@Ivanilson Pereira dos Santos&#60;/span&#62; está acessando os sites da orizon e bradesco normalmente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:16:31', '2025-01-14 18:16:31', 4, 0, 0),
(1400, 'Ticket', 2024001295, '2025-01-14 18:17:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Ainda encontra-se o análise do setor de desenvolvimento.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:17:01', '2025-01-14 18:17:01', 4, 0, 0),
(1401, 'Ticket', 2024001279, '2025-01-14 18:17:41', 7, 0, '&#60;p&#62;&#60;strong&#62;Ainda encontra-se no setor de desenvolvimento&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:17:41', '2025-01-14 18:17:41', 4, 0, 0),
(1402, 'Ticket', 2024001503, '2025-01-14 18:29:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise do erro...&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:29:46', '2025-01-14 18:29:46', 1, 0, 0),
(1403, 'Ticket', 2024001483, '2025-01-14 18:33:40', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a 2&#60;strong&#62;ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-01-14 18:33:40', '2025-01-14 18:33:40', 4, 0, 0),
(1404, 'Ticket', 2024001455, '2025-01-14 18:40:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Segue em análise para reparou ou não reparo.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Em análise da infraestrutura para ser for o caso de subtituição para um Desktop&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:40:01', '2025-01-14 18:40:01', 4, 0, 0),
(1405, 'Ticket', 2024001454, '2025-01-14 18:41:14', 7, 0, '&#60;p&#62;&#60;strong&#62;Pelo o acompanhamento o computador esta atualmente funcionando normalmente, sem mais reclamações aparentes de lentidão e etc.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Caso ocorra novamente o problema, favor informar a TI ou arir um novo chamado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-14 18:41:14', '2025-01-14 18:41:14', 4, 0, 0),
(1406, 'Ticket', 2024001508, '2025-01-14 20:33:23', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2024001509&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-01-14 20:33:23', '2025-01-14 20:33:23', 1, 0, 0),
(1407, 'Ticket', 2024001509, '2025-01-14 20:34:01', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-01-14 20:34:01', '2025-01-14 20:34:01', 1, 0, 0),
(1408, 'Ticket', 2024001511, '2025-01-15 12:52:18', 7, 0, '&#60;h4&#62;&#60;span style=\"color: rgb(224, 62, 45);\"&#62;Pelo o CRM e UF informados apresentou o nome no Conselho:&#60;/span&#62;&#60;br&#62;&#60;br&#62;ELMAR GONZAGA GONÇALVES&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 18453-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 17/02/2014&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 17/02/2014&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc18453GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MG/15178 (Ativo), RJ/338926 (Transferido)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;RADIOLOGIA E DIAGNÓSTICO POR IMAGEM - RQE Nº: 9122&#60;/div&#62;\r\n&#60;div class=\"col-md-12\"&#62; &#60;/div&#62;\r\n&#60;div class=\"col-md-12\"&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62; &#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"col-md-12\"&#62; &#60;/div&#62;\r\n&#60;/div&#62;', 0, 1, '2025-01-15 12:52:18', '2025-01-15 12:52:18', 1, 0, 0),
(1409, 'Ticket', 2024001510, '2025-01-15 14:15:37', 37, 0, '&#60;p&#62;Irei Verificar &#60;/p&#62;', 0, 1, '2025-01-15 14:15:37', '2025-01-15 14:15:37', 4, 0, 0),
(1410, 'Ticket', 2024001483, '2025-01-15 14:16:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito o acesso remoto para análise e contato com &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-15 14:16:58', '2025-01-15 14:16:58', 4, 0, 0),
(1411, 'Ticket', 2024001495, '2025-01-15 14:17:54', 37, 0, '&#60;p&#62;Solicitado orçamento de nova cadeira com conformidade a NR17, assim que tiver em mãos sera Informado junto a direção essa questão,  e qual providencia tomaremos &#60;/p&#62;', 0, 1, '2025-01-15 14:17:54', '2025-01-15 14:17:54', 4, 0, 0),
(1412, 'Ticket', 2024001496, '2025-01-15 14:18:42', 37, 0, '&#60;p&#62;irei realizado adequação.&#60;/p&#62;', 0, 1, '2025-01-15 14:18:42', '2025-01-15 14:18:42', 4, 0, 0),
(1413, 'Ticket', 2024001498, '2025-01-15 14:19:47', 37, 0, '&#60;p&#62;irei realizar substituição&#60;/p&#62;', 0, 1, '2025-01-15 14:19:47', '2025-01-15 14:19:47', 4, 0, 0),
(1414, 'Ticket', 2024001494, '2025-01-15 14:20:14', 37, 0, 'Solução aprovada', 0, 2024001494, '2025-01-15 14:20:14', '2025-01-15 14:20:14', 1, 0, 0),
(1415, 'Ticket', 2024001432, '2025-01-15 14:22:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi realizado cadastro no sistema , segue funcionando normalmente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-15 14:22:01', '2025-01-15 14:22:01', 1, 0, 0),
(1416, 'Ticket', 2024001513, '2025-01-15 18:00:17', 7, 0, '&#60;p&#62;&#60;strong&#62;Realizado o teste no scanner do comptuador informado.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;segue escaneando normalmente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=420&#38;itemtype=Ticket&#38;items_id=2024001513\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6787f7a12a0596.12504600\" width=\"1403\" src=\"/front/document.send.php?docid=420&#38;itemtype=Ticket&#38;items_id=2024001513\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Não encontrado erro&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-15 18:00:17', '2025-01-15 18:00:17', 4, 0, 0),
(1417, 'Ticket', 2024001523, '2025-01-16 12:12:58', 7, 0, '&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"131\"&#62;@Elissandra Alves De Oliveira&#60;/span&#62; entrou em contato anteriormente informando encaminharam uma impressão de relatorio para a impressora Zebra, sendo assim encaminhando uma fila imensa de impressões de etiqueta.&#60;/p&#62;\r\n&#60;p&#62;A mesma informou que desligou a impressora para poder parar a impressão.&#60;/p&#62;\r\n&#60;p&#62;favor ligar a impressora novamente que já foi solucionado o cancelamento da fila de impressão.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=421&#38;itemtype=Ticket&#38;items_id=2024001523\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-6788f715d46672.15764754\" width=\"1396\" src=\"/front/document.send.php?docid=421&#38;itemtype=Ticket&#38;items_id=2024001523\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-01-16 12:12:58', '2025-01-16 12:12:58', 4, 0, 0),
(1418, 'Ticket', 2024001514, '2025-01-16 13:17:20', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise do erro...&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Bem possivel que seja erro na porta usb&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-01-16 13:17:20', '2025-01-16 13:17:20', 1, 0, 0),
(1419, 'Ticket', 2024001513, '2025-01-16 13:26:25', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-01-16 13:26:25', '2025-01-16 13:26:25', 4, 0, 0),
(1420, 'Ticket', 2024001510, '2025-01-17 13:33:50', 37, 0, 'Será verificado telhado na data de hoje, informo por aqui andamento', 0, 1, '2025-01-17 13:33:50', '2025-01-17 13:33:50', 4, 0, 0),
(1421, 'Ticket', 2024001510, '2025-01-20 19:20:51', 37, 0, '&#60;p&#62;Saída de agua da calha se encontrava com pequena brecha, realizado reparo e vistoria em telhado &#60;/p&#62;', 0, 1, '2025-01-20 19:20:51', '2025-01-20 19:20:51', 4, 0, 0),
(1422, 'Ticket', 2024001510, '2025-01-20 19:21:54', 37, 0, 'Vistoria completa no telhado ', 0, 1, '2025-01-20 19:21:54', '2025-01-20 19:21:54', 4, 0, 0),
(1423, 'Ticket', 2025012109, '2025-01-21 20:43:51', 8, 0, '&#60;p&#62;Favor descrever com detalhes o que ta acontecendo com a maquina de senha para o melhor entendimento e assim poder procurar a melhor solução.&#60;/p&#62;', 0, 1, '2025-01-21 20:43:51', '2025-01-21 20:43:51', 1, 0, 0),
(1424, 'Ticket', 2025012001, '2025-01-22 11:50:59', 37, 0, '&#60;p&#62;Realizado aquisição de item solicitado.&#60;/p&#62;', 0, 1, '2025-01-22 11:50:59', '2025-01-22 11:50:59', 4, 0, 0),
(1425, 'Ticket', 2025012205, '2025-01-22 17:29:25', 226, 0, 'Solução aprovada', 0, 2025012205, '2025-01-22 17:29:25', '2025-01-22 17:29:25', 1, 0, 0),
(1426, 'Ticket', 2025012203, '2025-01-22 17:36:05', 226, 0, 'Solução aprovada', 0, 2025012203, '2025-01-22 17:36:05', '2025-01-22 17:36:05', 1, 0, 0),
(1427, 'Ticket', 2025012310, '2025-01-23 16:00:58', 8, 0, '&#60;p&#62;EM ANALISE&#60;/p&#62;', 0, 1, '2025-01-23 16:00:58', '2025-01-23 16:00:58', 4, 0, 0),
(1428, 'Ticket', 2024001532, '2025-01-23 18:12:06', 8, 0, '&#60;p&#62;averiguando possivel solução ja que as web estão boas erro do windows&#60;/p&#62;', 0, 1, '2025-01-23 18:12:06', '2025-01-23 18:12:06', 4, 0, 0),
(1429, 'Ticket', 2025012014, '2025-01-23 19:02:06', 8, 0, '&#60;p&#62;Solicitei algumas açoes para a usuaria e ate então aguardando o retorno dela . enquanto isso o serviço fica parado&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-01-23 19:02:06', '2025-01-23 19:02:06', 4, 0, 0),
(1430, 'Ticket', 2025012103, '2025-01-23 19:20:35', 8, 0, '&#60;p&#62;em planejamento&#60;/p&#62;', 0, 1, '2025-01-23 19:20:35', '2025-01-23 19:20:35', 4, 0, 0),
(1431, 'Ticket', 2025012110, '2025-01-23 19:36:09', 8, 0, '&#60;p&#62;Em contato com a atendente os fazeres dela impediram que o serviço seja feito e concluido. ficando passivo de continuar outro dia&#60;/p&#62;', 0, 1, '2025-01-23 19:36:09', '2025-01-23 19:36:09', 4, 0, 0),
(1432, 'Ticket', 2025012406, '2025-01-25 12:16:07', 8, 0, '&#60;p&#62;planejado&#60;/p&#62;', 0, 1, '2025-01-25 12:16:07', '2025-01-25 12:16:07', 4, 0, 0),
(1433, 'Ticket', 2024001514, '2025-01-27 15:57:58', 8, 0, '&#60;p&#62;SERA FEITO UMA ATUALIZAÇÃO NOS DRIVERS, PROBLEMA OCORRE EM VARIAS OUTRAS UNIDADES&#60;/p&#62;', 0, 1, '2025-01-27 15:57:58', '2025-01-27 15:57:58', 4, 0, 0),
(1434, 'Ticket', 2025012014, '2025-01-28 11:49:18', 155, 0, 'Solução aprovada', 0, 2025012014, '2025-01-28 11:49:18', '2025-01-28 11:49:18', 1, 0, 0),
(1435, 'Ticket', 2025012807, '2025-01-28 13:17:09', 8, 0, '&#60;p&#62;programada para levar ela sky tek&#60;/p&#62;', 0, 1, '2025-01-28 13:17:09', '2025-01-28 13:17:09', 4, 0, 0),
(1436, 'Ticket', 2025012810, '2025-01-28 14:45:55', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World&#60;br&#62;OS.: 044923 &#60;/p&#62;', 0, 1, '2025-01-28 14:45:55', '2025-01-28 14:45:55', 1, 0, 0),
(1437, 'Ticket', 2025012707, '2025-01-28 15:02:28', 7, 0, '&#60;p&#62;Efetuada abertura do chamado externo para Digital World &#60;br&#62;OS.: 044927&#60;/p&#62;', 0, 1, '2025-01-28 15:02:28', '2025-01-28 15:02:28', 1, 0, 0),
(1438, 'Ticket', 2025012905, '2025-01-29 12:51:17', 8, 0, '&#60;p&#62;Dados inconsistentes&#60;/p&#62;', 0, 1, '2025-01-29 12:51:17', '2025-01-29 12:51:17', 4, 0, 0),
(1439, 'Ticket', 2025012805, '2025-01-29 18:10:39', 155, 0, 'Solução aprovada', 0, 2025012805, '2025-01-29 18:10:39', '2025-01-29 18:10:39', 1, 0, 0),
(1440, 'Ticket', 2025012705, '2025-01-29 20:42:21', 8, 0, '&#60;p&#62;EM CONVERSA COM A DRA HELOISA, FICOU EM ABERTO QUAL O LAB APOIO SERIA, JA QUE O DB NÃO OFERECE REFERENCIA PARA O DETERMINADO EXAME&#60;/p&#62;', 0, 1, '2025-01-29 20:42:21', '2025-01-29 20:42:21', 4, 0, 0),
(1441, 'Ticket', 2025012810, '2025-01-31 13:26:08', 8, 0, '&#60;p&#62;AGUARDANDO PEÇA&#60;/p&#62;', 0, 1, '2025-01-31 13:26:08', '2025-01-31 13:26:08', 4, 0, 0),
(1442, 'Ticket', 2025012810, '2025-02-01 12:27:30', 7, 0, '&#60;p&#62;&#60;strong&#62;Aguardando peça, proximo dia util será analisado.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-01 12:27:30', '2025-02-01 12:27:30', 1, 0, 0),
(1443, 'Ticket', 2025013011, '2025-02-01 13:22:22', 7, 0, '&#60;p&#62;&#60;strong&#62;efetuado o reset da senha e encaminhado por mensagem a senha pelo o Whatsapp.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ciente dos procedimentos.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-01 13:22:22', '2025-02-01 13:22:22', 4, 0, 0),
(1444, 'Ticket', 2025013009, '2025-02-01 13:25:44', 7, 0, '&#60;p&#62;&#60;strong&#62;efetuado o reset da senha do Rodrigo Xavier e encaminhada a senha para o whatsapp do Rodrigo.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-01 13:25:44', '2025-02-01 13:25:44', 4, 0, 0),
(1445, 'Ticket', 2025013008, '2025-02-01 13:31:01', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o reset da senha da Maura e encaminhado por mensagem de Whatsapp &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ciente do procedimento&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-01 13:31:01', '2025-02-01 13:31:01', 4, 0, 0),
(1446, 'Ticket', 2025013002, '2025-02-01 13:33:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado o análise no local e detectado que o telefone estava desconectado.&#60;br&#62;&#60;/strong&#62;Efetuada a conexão novamente do telefone e voltou a funcionar normalmente&#60;/p&#62;', 0, 1, '2025-02-01 13:33:53', '2025-02-01 13:33:53', 1, 0, 0),
(1447, 'Ticket', 2025012304, '2025-02-01 14:32:21', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025013104&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-01 14:32:21', '2025-02-01 14:32:21', 4, 0, 0),
(1448, 'Ticket', 2025013007, '2025-02-01 14:35:48', 7, 0, '&#60;p&#62;&#60;span style=\"font-size: 12px;\"&#62;Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025020102&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-01 14:35:48', '2025-02-01 14:35:48', 1, 0, 0),
(1449, 'Ticket', 2025013106, '2025-02-03 11:40:26', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 045222&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-03 11:40:26', '2025-02-03 11:40:26', 1, 0, 0),
(1450, 'Ticket', 2025013105, '2025-02-03 12:41:26', 7, 0, '&#60;p&#62;&#60;strong&#62;Está sendo analisado para ser implementado&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 12:41:26', '2025-02-03 12:41:26', 1, 0, 0),
(1451, 'Ticket', 2025012212, '2025-02-03 13:52:57', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-02-03 13:52:57', '2025-02-03 13:52:57', 1, 0, 0),
(1452, 'Ticket', 2024001514, '2025-02-03 13:54:11', 7, 0, '&#60;p&#62;&#60;strong&#62;Resolvido com a troca do driver&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 13:54:11', '2025-02-03 13:54:11', 1, 0, 0),
(1453, 'Ticket', 2025013102, '2025-02-03 13:55:30', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-02-03 13:55:30', '2025-02-03 13:55:30', 4, 0, 0),
(1454, 'Ticket', 2025012405, '2025-02-03 14:13:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Foi efetuado contato com o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"38\"&#62;@Gustavo de Moraes Correa&#60;/span&#62; e informou que atualmente foi normalizado e até o exato momento não ficou sabendo de anormalizades.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;chamado encerrado com a normalização.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 14:13:46', '2025-02-03 14:13:46', 4, 0, 0),
(1455, 'Ticket', 2024001275, '2025-02-03 14:23:04', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com a ND Engenharia a representante CAMILLA informou que irá ser realizado a atualização de versão no Softlabweb que contemplará a correção desse erro.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Prazo é até dia 06/02/2025&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 14:23:04', '2025-02-03 14:23:04', 4, 0, 0),
(1456, 'Ticket', 2025020306, '2025-02-03 15:25:55', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise &#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 15:25:55', '2025-02-03 15:25:55', 4, 0, 0),
(1457, 'Ticket', 2025012204, '2025-02-03 16:41:34', 7, 0, '&#60;p&#62;&#60;strong&#62;procedimento realizado com sucesso.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 16:41:34', '2025-02-03 16:41:34', 4, 0, 0),
(1458, 'Ticket', 2025013102, '2025-02-03 18:25:18', 7, 7, '&#60;p&#62;&#60;strong&#62;Realizado o contato com a Viviane e repassada a informação que atualmente e durante um tempo o computador do Pré Atendimento do CEBROM não emite etiqueta por não ter uma impressora Zebra propria e atualmente o computador especifico não esta na mesma rede que os demais por sem um computador de estrutura movel.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Viviane e demais recepcionistas da localização CEBROM cientes da informação.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 18:25:55', '2025-02-03 18:25:18', 4, 0, 0),
(1459, 'Ticket', 2025020311, '2025-02-03 19:19:34', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento sendo processado...&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 19:19:34', '2025-02-03 19:19:34', 1, 0, 0),
(1460, 'Ticket', 2025020308, '2025-02-03 19:45:23', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a Isabela, a mesma informou que o erro ocorreu no computador BUENO3 e informou que atualmente não está na unidade e de frente o computador para prosseguir com atendimento do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Marcado para amanhã dia 04/02/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-03 19:45:23', '2025-02-03 19:45:23', 4, 0, 0),
(1461, 'Ticket', 2025012402, '2025-02-03 20:21:28', 7, 0, '&#60;p&#62;&#60;strong&#62;feito tentativa de contato com a Heloisa sem sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Aparentemente esse exame não necessita alterações de mudança de mascara por se tratar de uma formulario padrão.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=451&#38;itemtype=Ticket&#38;items_id=2025012402\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a12544e0b5a1.07312854\" width=\"772\" src=\"/front/document.send.php?docid=451&#38;itemtype=Ticket&#38;items_id=2025012402\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 20:21:28', '2025-02-03 20:21:28', 4, 0, 0),
(1462, 'Ticket', 2025020305, '2025-02-03 20:21:55', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-02-03 20:21:55', '2025-02-03 20:21:55', 4, 0, 0),
(1463, 'Ticket', 2025012807, '2025-02-03 20:35:30', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;foi efetuada a devolução da impressora da empresa SkyTech com o reparo efetuado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-03 20:35:30', '2025-02-03 20:35:30', 1, 0, 0),
(1464, 'Ticket', 2025020305, '2025-02-03 20:52:48', 7, 0, '&#60;p&#62;O erro&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=453&#38;itemtype=Ticket&#38;items_id=2025020305\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a12c9ed46b73.12379895\" width=\"1204\" src=\"/front/document.send.php?docid=453&#38;itemtype=Ticket&#38;items_id=2025020305\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-03 20:52:48', '2025-02-03 20:52:48', 4, 0, 0),
(1465, 'Ticket', 2025020311, '2025-02-03 21:12:42', 7, 0, '&#60;p&#62;&#60;strong&#62;Procedimento  processado e basicamente concluido.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;ficou algumas duvidas perante alguns funcionarios que não consta na base de dados.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Tentativa de contato com o Departamento Pessoal sem sucesso.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Novas tentativas de contato será realizado amanhã dia 04/02/2024.&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-03 21:12:42', '2025-02-03 21:12:42', 4, 0, 0),
(1466, 'Ticket', 2025012404, '2025-02-03 21:27:07', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"226\"&#62;@Stefany Costa de Alencar&#60;/span&#62; , a mesma informou que recentemente o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"24\"&#62;@Dirael Costa De Farias&#60;/span&#62; efetuou a troca do aparelho telefone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Seguimos em teste para a solução do problema.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-03 21:27:07', '2025-02-03 21:27:07', 1, 0, 0),
(1467, 'Ticket', 2024001279, '2025-02-04 10:27:07', 7, 0, '&#60;p&#62;&#60;strong&#62;Feito contato com a ND Engenharia a representante CAMILLA informou que irá ser realizado a atualização de versão no Softlabweb que contemplará a correção desse erro.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Prazo é até dia 06/02/2025&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-04 10:27:07', '2025-02-04 10:27:07', 4, 0, 0),
(1468, 'Ticket', 2024001295, '2025-02-04 10:27:38', 7, 0, '&#60;p&#62;análise de viabilidade pelo setor de desenvolvimento&#60;/p&#62;', 0, 1, '2025-02-04 10:27:38', '2025-02-04 10:27:38', 4, 0, 0),
(1469, 'Ticket', 2025020401, '2025-02-04 12:40:50', 7, 0, '&#60;p&#62;&#60;strong&#62;Realizado atendimento presencial&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-04 12:40:50', '2025-02-04 12:40:50', 4, 0, 0),
(1470, 'Ticket', 2025020403, '2025-02-04 13:16:12', 7, 0, '&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;Atenção: Forma de solicitação de chamado errada.&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Categoria está ERRADA&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;strong&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;Chamados assim serão encerrados por ser aberto de forma erronea.&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-04 13:16:12', '2025-02-04 13:16:12', 1, 0, 0),
(1471, 'Ticket', 2025020410, '2025-02-04 17:56:01', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Verificando a solicitação do usuário&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-04 17:56:01', '2025-02-04 17:56:01', 4, 0, 0),
(1472, 'Ticket', 2025020412, '2025-02-04 18:04:11', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise da solicitação&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-04 18:04:11', '2025-02-04 18:04:11', 4, 0, 0),
(1473, 'Ticket', 2025020413, '2025-02-04 18:13:16', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;verificação do erro reportado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-04 18:13:16', '2025-02-04 18:13:16', 1, 0, 0),
(1474, 'Ticket', 2025020411, '2025-02-04 18:42:02', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br&#62;&#60;br&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-04 18:42:02', '2025-02-04 18:42:02', 4, 0, 0),
(1475, 'Ticket', 2025020406, '2025-02-04 18:53:43', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso remoto, e identificado que constava a mensagem de Obstrução de Papel na impressora.&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;Orientado a Leila efetuar a verificação e retirada do papel.&#60;br&#62;&#60;br&#62;&#60;/p&#62;', 0, 1, '2025-02-04 18:53:43', '2025-02-04 18:53:43', 4, 0, 0),
(1476, 'Ticket', 2025020406, '2025-02-04 18:54:48', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após procedimento solicitado para a Leila efetuar testes de impressão&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-04 18:54:48', '2025-02-04 18:54:48', 4, 0, 0),
(1477, 'Ticket', 2025020407, '2025-02-04 20:27:08', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Fui ao local, efetuada a limpeza dos caches e limpeza do navegador.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Atualmente não detectado inconformidades, porém segue em análise.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-04 20:27:08', '2025-02-04 20:27:08', 4, 0, 0),
(1478, 'Ticket', 2025020503, '2025-02-05 13:39:57', 7, 0, '&#60;p&#62;&#60;strong&#62;em análise da solicitação...&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-05 13:39:57', '2025-02-05 13:39:57', 4, 0, 0),
(1479, 'Ticket', 2025020416, '2025-02-05 13:47:45', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o procedimento de configuração no sistema...&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;E efetuado o contato Amanda&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-05 13:47:45', '2025-02-05 13:47:45', 4, 0, 0),
(1480, 'Ticket', 2025020504, '2025-02-05 15:01:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Em análise da solicitação&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-05 15:01:53', '2025-02-05 15:01:53', 4, 0, 0),
(1481, 'Ticket', 2025020416, '2025-02-05 18:45:39', 8, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Amanda ficou de passar um novo email para configuração desse médico.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-05 18:45:39', '2025-02-05 18:45:39', 1, 0, 0),
(1482, 'Ticket', 2025020506, '2025-02-05 19:12:47', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise da reclamação...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-05 19:12:47', '2025-02-05 19:12:47', 4, 0, 0),
(1483, 'Ticket', 2025020417, '2025-02-05 19:44:32', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;procedimento possui previsão para ser realizado no dia 06/02/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-05 19:44:32', '2025-02-05 19:44:32', 1, 0, 0),
(1484, 'Ticket', 2025020411, '2025-02-05 19:56:17', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-05 19:56:17', '2025-02-05 19:56:17', 4, 0, 0),
(1485, 'Ticket', 2025020508, '2025-02-05 20:50:25', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Thiago está realizando a alteração das senhas dos emails solicitados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;Nome: AMANDA NUNES DOS SANTOS&#60;br&#62;Email: amanda.nunes@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: ISABELLA AZEVEDO MARINHO    &#60;br&#62;Email: isabella@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: IRANEIDE SANTOS DE JESUS ROCHA&#60;br&#62;Email: iraneide@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: JOSEFA LIMA DA SILVA&#60;br&#62;Email: josefa@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: SILVA ANA DE SOUZA&#60;br&#62;Email: silva@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: ARLON MORAIS DA SILVA&#60;br&#62;Email: arlon@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: WANUSA KELLEN MAIA&#60;br&#62;Email: wanusa@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: CRISLAYNNE GOMES DE MELO&#60;br&#62;Email: crislaynne@capc.com.br&#60;br&#62;------------------------------------------------&#60;br&#62;Nome: BIANCA DE SOUZA FERNANDES    &#60;br&#62;Email: bianca@capc.com.br&#60;br&#62;------------------------------------------------&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-02-05 20:50:25', '2025-02-05 20:50:25', 1, 0, 0),
(1486, 'Ticket', 2025020601, '2025-02-06 11:10:11', 7, 0, '&#60;p&#62;Luanna, com qual logomarca você deseja a assinatura do email ?&#60;/p&#62;&#60;p&#62;Consegue nos enviar ?&#60;/p&#62;', 0, 1, '2025-02-06 11:10:11', '2025-02-06 11:10:11', 1, 0, 0),
(1487, 'Ticket', 2025020607, '2025-02-06 15:10:29', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-02-06 15:10:29', '2025-02-06 15:10:29', 1, 0, 0),
(1488, 'Ticket', 2025020606, '2025-02-06 15:12:42', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi repartado o problema &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=462&#38;itemtype=Ticket&#38;items_id=2025020606\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a4d15f2d2059.72462339\" width=\"365\" src=\"/front/document.send.php?docid=462&#38;itemtype=Ticket&#38;items_id=2025020606\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-06 15:12:42', '2025-02-06 15:12:42', 4, 0, 0),
(1489, 'Ticket', 2025020601, '2025-02-06 20:22:00', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a alteração da assinatura do email &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-06 20:22:00', '2025-02-06 20:22:00', 4, 0, 0),
(1490, 'Ticket', 2025020603, '2025-02-06 20:45:46', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;procedimento em análise...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-06 20:45:46', '2025-02-06 20:45:46', 4, 0, 0),
(1491, 'Ticket', 2025020603, '2025-02-06 20:46:19', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Encaminhado para o Departamento de Faturamento para liberar a exclusão do pedido&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=464&#38;itemtype=Ticket&#38;items_id=2025020603\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a51f97df8b28.47107459\" width=\"354\" src=\"/front/document.send.php?docid=464&#38;itemtype=Ticket&#38;items_id=2025020603\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-06 20:46:19', '2025-02-06 20:46:19', 4, 0, 0),
(1492, 'Ticket', 2025020609, '2025-02-06 20:49:26', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitação em análise...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-06 20:49:26', '2025-02-06 20:49:26', 4, 0, 0),
(1493, 'Ticket', 2025020604, '2025-02-06 20:49:50', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitação em análise...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-06 20:49:50', '2025-02-06 20:49:50', 1, 0, 0),
(1494, 'Ticket', 2025020611, '2025-02-07 10:29:32', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada abertura do chamado externo para Operadora de telefonia&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 10:29:32', '2025-02-07 10:29:32', 4, 0, 0),
(1495, 'Ticket', 2025020615, '2025-02-07 10:50:38', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pode seguir a base de conhecimento da propria estrutura do chamado para solucionar o problema em caso de duvidas.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a5e579ca57f9.66005308\" width=\"868\" src=\"/front/document.send.php?docid=465&#38;itemtype=Ticket&#38;items_id=2025020615\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 10:50:38', '2025-02-07 10:50:38', 1, 0, 0),
(1496, 'Ticket', 2025020309, '2025-02-07 11:22:21', 87, 0, 'Solução aprovada', 0, 2025020309, '2025-02-07 11:22:21', '2025-02-07 11:22:21', 1, 0, 0),
(1497, 'Ticket', 2025020603, '2025-02-07 14:02:21', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Lindalva efetuou a liberação&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-02-07 14:02:21', '2025-02-07 14:02:21', 4, 0, 0),
(1498, 'Ticket', 2025020704, '2025-02-07 14:13:17', 7, 0, '&#60;p&#62;&#60;strong&#62;Qual formulario que se trata ?&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67a614f9aa36f8.45970039\" width=\"493\" src=\"/front/document.send.php?docid=467&#38;itemtype=Ticket&#38;items_id=2025020704\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-07 14:13:17', '2025-02-07 14:13:17', 1, 0, 0),
(1499, 'Ticket', 2025020417, '2025-02-07 16:05:00', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em andamento, quase finalizando&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 16:05:00', '2025-02-07 16:05:00', 1, 0, 0),
(1500, 'Ticket', 2025020417, '2025-02-07 18:24:08', 7, 0, '&#60;p&#62;Aprovadíssimo&#60;/p&#62;', 0, 2025020417, '2025-02-07 18:24:08', '2025-02-07 18:24:08', 1, 0, 0),
(1501, 'Ticket', 2025020706, '2025-02-07 18:26:18', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Categoria errada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 18:26:18', '2025-02-07 18:26:18', 1, 0, 0),
(1502, 'Ticket', 2025020706, '2025-02-07 19:36:43', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado poise se trata de uma duplicidade de chamado e foi aberto de forma errada.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado desconsiderado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 19:36:43', '2025-02-07 19:36:43', 1, 0, 0),
(1503, 'Ticket', 2025020704, '2025-02-07 19:44:09', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pela a informa da Digitação o formuolario usado nesse laudo foi o - BIOPSIA DIVERSA SIMPLES (03 MACROS)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Reclamação em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 19:44:09', '2025-02-07 19:44:09', 1, 0, 0),
(1504, 'Ticket', 2025020615, '2025-02-07 19:56:54', 7, 0, '&#60;p&#62;&#60;strong&#62;&#60;em&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"87\"&#62;@Emerson Alves&#60;/span&#62; entrou em contato um pouco anteriormente informando que mesmo com a base de conhecimento fez tudo o que ele podia e não solucionou.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;A TI  foi ao local e tivemos a informação que a funcionaria &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"110\"&#62;@Maria Regina Fernandes De Sousa&#60;/span&#62; conseguiu analisar o erro da troca de Ribow.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Simplesmente estava mal encaixado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;TI não teve intervenção...&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Chamado encerrado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-07 19:56:54', '2025-02-07 19:56:54', 1, 0, 0),
(1505, 'Ticket', 2025020606, '2025-02-07 20:10:12', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esta sendo análisado a troca de serviço de dominio ou a melhora do serviço de dominio&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-07 20:10:12', '2025-02-07 20:10:12', 4, 0, 0),
(1506, 'Ticket', 2025021001, '2025-02-10 11:07:03', 7, 0, '&#60;p&#62;&#60;b&#62;&#60;i&#62;Possivelmente travada SO, se atualmente está aparecendo a informação do wi-fi.&#60;/i&#62;&#60;/b&#62;&#60;/p&#62;&#60;p&#62;&#60;b&#62;&#60;i&#62;Favor desligar a impressora... Deixando alguns minutos desligada e ligar novamente a impressora.&#60;/i&#62;&#60;/b&#62;&#60;/p&#62;', 0, 1, '2025-02-10 11:07:03', '2025-02-10 11:07:03', 1, 0, 0),
(1507, 'Ticket', 2025020701, '2025-02-10 14:42:27', 87, 0, 'Solução aprovada', 0, 2025020701, '2025-02-10 14:42:27', '2025-02-10 14:42:27', 1, 0, 0),
(1508, 'Ticket', 2025021008, '2025-02-10 14:59:24', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Qual impressora que se trata a reclamação ?&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-10 14:59:24', '2025-02-10 14:59:24', 4, 0, 0),
(1509, 'Ticket', 2025021006, '2025-02-10 15:02:40', 8, 0, '&#60;p&#62;IREMOS VIABILIZAR O COMPUTADOR PARA QUE FIQUE APTO A RECEBER O SISTEMA DA CLÍNICA. AGORA TEMOS QUE VER SE A CLÍNICA VAI DISPONIBILIZAR O SISTEMA PARA NÓS.&#60;/p&#62;', 0, 1, '2025-02-10 15:02:40', '2025-02-10 15:02:40', 4, 0, 0),
(1510, 'Ticket', 2025021008, '2025-02-10 15:40:49', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 045676&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-10 15:40:49', '2025-02-10 15:40:49', 4, 0, 0),
(1512, 'Ticket', 2025020704, '2025-02-10 20:26:29', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 79870&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-10 20:26:29', '2025-02-10 20:26:29', 4, 0, 0),
(1513, 'Ticket', 2025020704, '2025-02-11 12:48:52', 7, 0, '&#60;ul class=\"UlOrdena\"&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c\"&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Liana Mendes:&#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Removi todas as linhas dos formulários que estavam habilitados, para verificarmos se ainda irá imprimir folha em branco.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2025-02-11 12:48:52', '2025-02-11 12:48:52', 4, 0, 0),
(1514, 'Ticket', 2025020601, '2025-02-11 13:11:40', 7, 0, '&#60;p&#62;Logo&#60;/p&#62;', 0, 1, '2025-02-11 13:11:40', '2025-02-11 13:11:40', 4, 0, 0),
(1515, 'Ticket', 2025020601, '2025-02-11 14:19:42', 7, 0, '&#60;p&#62;.&#60;/p&#62;', 0, 1, '2025-02-11 14:19:42', '2025-02-11 14:19:42', 4, 0, 0),
(1516, 'Ticket', 2025021101, '2025-02-11 14:32:38', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pelo o análise a conexão de internet no Departamento Pessoal está funcionando normalmente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;O que esta um pouco fora do contexto no local e o roteador que está se soltando da parede&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-11 14:32:38', '2025-02-11 14:32:38', 1, 0, 0),
(1517, 'Ticket', 2025021104, '2025-02-11 14:42:16', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 045774&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-11 14:42:16', '2025-02-11 14:42:16', 4, 0, 0),
(1518, 'Ticket', 2025021105, '2025-02-11 18:18:53', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=472&#38;itemtype=Ticket&#38;items_id=2025021105\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67ab948ae49396.54873178\" width=\"997\" src=\"/front/document.send.php?docid=472&#38;itemtype=Ticket&#38;items_id=2025021105\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-11 18:18:53', '2025-02-11 18:18:53', 1, 0, 0),
(1519, 'Ticket', 2025021201, '2025-02-12 11:57:56', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Categoria &#60;/strong&#62;&#60;/em&#62;correta para esse chamado é&#60;em&#62;&#60;strong&#62; -&#38;gt; CRIAR EXAME&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Nele está atribuido todas as informações que necessitamos para concluir tal procedimento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;o Chamado informado está faltando varias informações... Qual laboratorio apoio, valor, mnemonico do laboratorio apoio e sofltab...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-12 11:57:56', '2025-02-12 11:57:56', 1, 0, 0),
(1520, 'Ticket', 2025021201, '2025-02-12 13:55:42', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Modificada a categoria do chamado -. Criar Exames&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-12 13:55:42', '2025-02-12 13:55:42', 1, 0, 0);
INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(1521, 'Ticket', 2025021201, '2025-02-12 13:58:32', 7, 0, '&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;O que realmente tinha que aparecer para ser digitado perante a solicitação :&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;ol&#62;\r\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;/ol&#62;', 0, 1, '2025-02-12 13:58:32', '2025-02-12 13:58:32', 1, 0, 0),
(1522, 'Ticket', 2025021201, '2025-02-12 14:57:21', 7, 0, '&#60;p&#62;Informações do exame&#60;/p&#62;', 0, 1, '2025-02-12 14:57:21', '2025-02-12 14:57:21', 1, 0, 0),
(1523, 'Ticket', 2025021206, '2025-02-12 17:09:11', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuando o análise &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-12 17:09:11', '2025-02-12 17:09:11', 1, 0, 0),
(1524, 'Ticket', 2025021203, '2025-02-12 17:10:41', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Atenção&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado aberto com a categoria errada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-12 17:10:41', '2025-02-12 17:10:41', 1, 0, 0),
(1525, 'Ticket', 2025021203, '2025-02-12 17:13:59', 7, 0, '&#60;p&#62;&#60;strong&#62;Correto... perante a categoria &#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"color: rgb(26, 18, 231);\"&#62;&#60;strong&#62;Por gentileza, solicitaram o cadastro desse(a) médico(a) no sistema para buscar resultados no Pulse e Aplicativo Mobile.&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;span style=\"color: rgb(26, 18, 231);\"&#62;Segue as informações para realizar o procedimento&#60;/span&#62;&#60;br&#62;&#60;br&#62;Nome do Hospital ou Clínica:  &#60;/strong&#62;Casa de saúde São José&#60;strong&#62;&#60;br&#62;Nome Completo do Médico: &#60;/strong&#62;Dr Julliano&#60;strong&#62; &#60;/strong&#62;Rodovalho&#60;strong&#62;&#60;br&#62;CRM:&#60;/strong&#62; 10297 &#60;strong&#62;&#60;br&#62;&#60;/strong&#62;&#60;strong&#62;UF: &#60;/strong&#62;Está faltando&#60;br&#62;&#60;strong&#62;Email:  &#60;/strong&#62;&#60;a href=\"mailto:Cssjportaria.1@outlook.com\"&#62;cssjportaria.1@outlook.com&#60;/a&#62;&#60;strong&#62;&#60;br&#62;Telefone para Contato (WhatsApp): &#60;/strong&#62;(64)9236-3048 e (64) 3495 1241&#60;br&#62;&#60;strong&#62;Nome Completo de quem está solicitando o cadastro (Secretária(o)):  &#60;/strong&#62;Leandra Gonzaga salvador&#60;/p&#62;', 0, 1, '2025-02-12 17:13:59', '2025-02-12 17:13:59', 1, 0, 0),
(1526, 'Ticket', 2025021301, '2025-02-13 13:40:55', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado com a categoria errada e sem descrição&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:40:55', '2025-02-13 13:40:55', 4, 0, 0),
(1527, 'Ticket', 2025021301, '2025-02-13 13:41:19', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Relatado problemas da comunicação do mouse&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:41:19', '2025-02-13 13:41:19', 4, 0, 0),
(1528, 'Ticket', 2025021101, '2025-02-13 13:41:56', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Repassado para o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"37\"&#62;@Gustavo Alves Campos&#60;/span&#62; &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:41:56', '2025-02-13 13:41:56', 1, 0, 0),
(1529, 'Ticket', 2025021006, '2025-02-13 13:49:19', 7, 0, '&#60;p&#62;Feito contato com maxuel TI da Gastro ELA &#60;/p&#62;\r\n&#60;p&#62;que informou o local que estão os laudos&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;a pasta é essa aqui &#60;strong&#62;\\\\172.16.0.253\\Laudoecia&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:49:19', '2025-02-13 13:49:19', 1, 0, 0),
(1530, 'Ticket', 2025021006, '2025-02-13 13:51:15', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Porém... Rede interna comunica com o servidor &#60;br&#62;So que esta ocorrendo uma trava no momento de acessar a pasta.&#60;br&#62;&#60;br&#62;Maxuel informa :&#60;br&#62;&#60;br&#62;você precisa executar o Windows Power Shell em modo administrador&#60;br&#62;&#60;br&#62;Set-SmbClientConfiguration -RequireSecuritySignature $false&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;em seguida tela a letra A para confirmar&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Set-SmbClientConfiguration -EnableInsecureGuestLogons $true&#60;br&#62;&#60;br&#62;em seguida tela a letra A para confirmar&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:51:15', '2025-02-13 13:51:15', 1, 0, 0),
(1531, 'Ticket', 2025021006, '2025-02-13 13:51:57', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento realizado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=477&#38;itemtype=Ticket&#38;items_id=2025021006\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67adf8fb2aad39.03426858\" width=\"1270\" src=\"/front/document.send.php?docid=477&#38;itemtype=Ticket&#38;items_id=2025021006\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:51:57', '2025-02-13 13:51:57', 1, 0, 0),
(1532, 'Ticket', 2025021006, '2025-02-13 13:52:37', 7, 0, '&#60;p&#62;&#60;strong&#62;Porem...&#60;br&#62;&#60;/strong&#62;O procedimento realizado não deu certo&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=478&#38;itemtype=Ticket&#38;items_id=2025021006\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67adf9222185c2.35178878\" width=\"1271\" src=\"/front/document.send.php?docid=478&#38;itemtype=Ticket&#38;items_id=2025021006\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-13 13:52:37', '2025-02-13 13:52:37', 1, 0, 0),
(1533, 'Ticket', 2025020606, '2025-02-13 14:57:38', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Ainda segue em análise...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 14:57:38', '2025-02-13 14:57:38', 4, 0, 0),
(1534, 'Ticket', 2025021313, '2025-02-13 15:13:28', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025020606&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-13 15:13:28', '2025-02-13 15:13:28', 4, 0, 0),
(1535, 'Ticket', 2025021311, '2025-02-13 15:23:20', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Informações informadas não batem com o CRO e nome do médico&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 15:23:20', '2025-02-13 15:23:20', 1, 0, 0),
(1536, 'Ticket', 2025021303, '2025-02-13 15:30:50', 198, 0, '&#60;p&#62;Pedido &#60;br&#62;302452-01&#60;br&#62;&#60;br&#62;Segue a mascara em pdf&#60;/p&#62;', 0, 0, '2025-02-13 15:30:50', '2025-02-13 15:30:50', 1, 0, 0),
(1537, 'Ticket', 2025021308, '2025-02-13 17:56:38', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Categoria &#60;/strong&#62;&#60;/em&#62;correta para esse chamado é&#60;em&#62;&#60;strong&#62; -&#38;gt; CRIAR EXAME&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Nele está atribuido todas as informações que necessitamos para concluir tal procedimento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;o Chamado informado está faltando varias informações... Qual laboratorio apoio, valor, mnemonico do laboratorio apoio e sofltab...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 17:56:38', '2025-02-13 17:56:38', 1, 0, 0),
(1538, 'Ticket', 2025021308, '2025-02-13 17:57:03', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Modificada a categoria do chamado -. Criar Exames&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 17:57:03', '2025-02-13 17:57:03', 1, 0, 0),
(1539, 'Ticket', 2025021308, '2025-02-13 17:57:58', 7, 0, '&#60;p&#62;&#60;span style=\"background-color: rgb(241, 196, 15);\"&#62;&#60;em&#62;&#60;strong&#62;O que realmente tinha que aparecer para ser digitado perante a solicitação :&#60;/strong&#62;&#60;/em&#62;&#60;/span&#62;&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;br&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;ol&#62;\r\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; &#60;/li&#62;\r\n&#60;/ol&#62;', 0, 1, '2025-02-13 17:57:58', '2025-02-13 17:57:58', 1, 0, 0),
(1540, 'Ticket', 2025021308, '2025-02-13 17:59:50', 7, 0, '&#60;div class=\"mt-2 timeline-content  flex-grow-1 t-left card\"&#62;\r\n&#60;div class=\"card-body px-1 px-xxl-3\"&#62;\r\n&#60;div class=\"read-only-content\"&#62;\r\n&#60;div class=\"rich_text_container\"&#62;\r\n&#60;p&#62;Informações do exame&#60;/p&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"list-group list-group-hoverable sub-documents\"&#62;\r\n&#60;div class=\"list-group-item border-0\"&#62;\r\n&#60;div class=\"row align-items-center m-n2\"&#62; &#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;', 0, 1, '2025-02-13 17:59:50', '2025-02-13 17:59:50', 1, 0, 0),
(1541, 'Ticket', 2025021203, '2025-02-13 18:13:28', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado cadastro no pulse da Casa de saúde São José&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 18:13:28', '2025-02-13 18:13:28', 4, 0, 0),
(1542, 'Ticket', 2025021203, '2025-02-13 18:14:11', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado o contato com Leandra e informado referente o procedimento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;No aguardo da confirmação do email e informações&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 18:14:11', '2025-02-13 18:14:11', 4, 0, 0),
(1543, 'Ticket', 2025021314, '2025-02-13 19:32:17', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br&#62;&#60;br&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;', 0, 1, '2025-02-13 19:32:17', '2025-02-13 19:32:17', 4, 0, 0),
(1544, 'Ticket', 2025021309, '2025-02-13 19:58:28', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitação em processo de cotação e orçamento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 19:58:28', '2025-02-13 19:58:28', 1, 0, 0),
(1545, 'Ticket', 2025021206, '2025-02-13 20:19:32', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso remoto e não detecatado atendimento no momento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"183\"&#62;@Fabiana Azevedo&#60;/span&#62; a mesma solicitou para entrar em acesso remoto amanhã se possivel no periodo da manhã para analisarmos esse chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 20:19:32', '2025-02-13 20:19:32', 4, 0, 0),
(1546, 'Ticket', 2025021311, '2025-02-13 20:41:54', 7, 0, '&#60;p&#62;&#60;strong&#62;pelo o análise em varios sites de conselhos &#60;br&#62;&#60;/strong&#62;CRM,CRO não foi localizado médico informado com o número de inscrição.&#60;/p&#62;\r\n&#60;p&#62;Favor analisar e abrir um novo chamado com as informações corretas.&#60;/p&#62;', 0, 1, '2025-02-13 20:41:54', '2025-02-13 20:41:54', 1, 0, 0),
(1547, 'Ticket', 2024001279, '2025-02-13 20:56:45', 7, 0, '&#60;ul class=\"UlOrdena\"&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c\"&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;br&#62;&#60;/strong&#62;&#60;img class=\"comment_header_calendar\" src=\"http://suporte.nd.com.br/content/tema/images/icons/day_calendar.png\" alt=\"Data\"&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Desenvolvimento realizado e será disponibilizado na próxima release do web.&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2025-02-13 20:56:45', '2025-02-13 20:56:45', 4, 0, 0),
(1548, 'Ticket', 2024001275, '2025-02-13 20:56:58', 7, 0, '&#60;ul&#62;\r\n&#60;li&#62;\r\n&#60;div class=\"box_c_heading cf comment_header\"&#62;&#60;strong&#62;Mariana Alcântara:&#60;br&#62;&#60;/strong&#62;&#60;img class=\"comment_header_calendar\" src=\"http://suporte.nd.com.br/content/tema/images/icons/day_calendar.png\" alt=\"Data\"&#62;&#60;/div&#62;\r\n&#60;div class=\"box_c_content cf comment_content\"&#62;Desenvolvimento realizado e será disponibilizado na próxima release do web.&#60;/div&#62;\r\n&#60;/li&#62;\r\n&#60;/ul&#62;', 0, 1, '2025-02-13 20:56:58', '2025-02-13 20:56:58', 4, 0, 0),
(1549, 'Ticket', 2025021006, '2025-02-13 21:24:02', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Será analisado a possibilidade de trocar o sistema operacional do Win 10 para Win 11&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-13 21:24:02', '2025-02-13 21:24:02', 1, 0, 0),
(1550, 'Ticket', 2025021401, '2025-02-14 10:27:16', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 045954&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-14 10:27:16', '2025-02-14 10:27:16', 4, 0, 0),
(1551, 'Ticket', 2025021316, '2025-02-14 11:33:17', 87, 0, 'Solução aprovada', 0, 2025021316, '2025-02-14 11:33:17', '2025-02-14 11:33:17', 1, 0, 0),
(1552, 'Ticket', 2025021308, '2025-02-14 13:25:55', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento correto nesse chamado é &#60;br&#62;&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;ALTERAR MASCARA DE RESULTADO&#60;/p&#62;', 0, 1, '2025-02-14 13:25:55', '2025-02-14 13:25:55', 4, 0, 0),
(1553, 'Ticket', 2025021308, '2025-02-14 16:05:43', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;alteração da mascara de resultado alterado com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=482&#38;itemtype=Ticket&#38;items_id=2025021308\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67af69d39a5646.16290257\" width=\"497\" src=\"/front/document.send.php?docid=482&#38;itemtype=Ticket&#38;items_id=2025021308\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-14 16:05:43', '2025-02-14 16:05:43', 4, 0, 0),
(1554, 'Ticket', 2025020611, '2025-02-14 16:09:48', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com a operadora Vivo novamente e reclamado a demora da solução do problema de telefone.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-14 16:09:48', '2025-02-14 16:09:48', 4, 0, 0),
(1555, 'Ticket', 2025020704, '2025-02-14 18:29:42', 106, 0, '&#60;p&#62;&#60;strong&#62;Ocorreram reincidencia da reclamação, segue os numeros dos atendimentos para analise:&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;245605-06 / 2586-47 / 10463-26 / 12269-26 / 261961-03 /345112-04 / 10994-26 / 261923-03 /&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;54029-10 / 453599-00 &#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 0, '2025-02-14 18:29:42', '2025-02-14 18:29:42', 1, 0, 0),
(1556, 'Ticket', 2025020416, '2025-02-14 19:07:55', 7, 0, '&#60;p&#62;&#60;strong&#62;Mediante a confusão de cadastro no pulse que o email esta veiculado ao medico Aureo&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Foi efetuada abertura de um chamado externo para ND Engenharia para excluir as informações desse email no Pulse&#60;br&#62;&#60;br&#62;OS.: 79940&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-14 19:07:55', '2025-02-14 19:07:55', 4, 0, 0),
(1557, 'Ticket', 2025021404, '2025-02-14 19:24:16', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025020704&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-14 19:24:16', '2025-02-14 19:24:16', 4, 0, 0),
(1558, 'Ticket', 2025020704, '2025-02-14 20:18:15', 7, 0, '&#60;p&#62;teste realizados com varios pedido no SoftlabWeb e nenhum deles sairam com a ultima pagina em branco&#60;/p&#62;', 0, 1, '2025-02-14 20:18:15', '2025-02-14 20:18:15', 4, 0, 0),
(1559, 'Ticket', 2025021320, '2025-02-14 20:47:10', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Thiago esta analisando sobre o mapeamento do Cobas&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-14 20:47:10', '2025-02-14 20:47:10', 1, 0, 0),
(1560, 'Ticket', 2025013105, '2025-02-15 11:30:46', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;procedimento realizado com sucesso &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-15 11:30:46', '2025-02-15 11:30:46', 1, 0, 0),
(1561, 'Ticket', 2025021501, '2025-02-15 13:50:46', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-15 13:50:46', '2025-02-15 13:50:46', 1, 0, 0),
(1562, 'Ticket', 2025021501, '2025-02-15 13:52:00', 7, 0, '&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;', 0, 1, '2025-02-15 13:52:00', '2025-02-15 13:52:00', 1, 0, 0),
(1563, 'Ticket', 2025021704, '2025-02-17 14:44:40', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado com a categoria errada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Correto é [ INFORMATICA - FORTES ]&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-17 14:44:40', '2025-02-17 14:44:40', 1, 0, 0),
(1564, 'Ticket', 2025021704, '2025-02-17 14:44:58', 7, 0, '&#60;p&#62;&#60;em&#62;Alterada a categoria&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-17 14:44:58', '2025-02-17 14:44:58', 1, 0, 0),
(1565, 'Ticket', 2025021704, '2025-02-17 14:53:29', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;No primeiro instante não consegui atendimento &#60;br&#62;Realizado o acesso remoto&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esta bloqueado&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=485&#38;itemtype=Ticket&#38;items_id=2025021704\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b34d5cee8d14.56279253\" width=\"1361\" src=\"/front/document.send.php?docid=485&#38;itemtype=Ticket&#38;items_id=2025021704\" /&#62;&#60;/a&#62;&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-17 14:53:29', '2025-02-17 14:53:29', 1, 0, 0),
(1566, 'Ticket', 2025021719, '2025-02-17 14:57:46', 7, 0, '&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"37\"&#62;@Gustavo Alves Campos&#60;/span&#62; favor cadastrar ela no portão e facial&#60;/p&#62;', 0, 1, '2025-02-17 14:57:46', '2025-02-17 14:57:46', 1, 0, 0),
(1567, 'Ticket', 2025021722, '2025-02-17 15:02:40', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;não localizado 😣&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-17 15:02:40', '2025-02-17 15:02:40', 1, 0, 0),
(1568, 'Ticket', 2025021722, '2025-02-17 17:19:56', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito contato com Gildeones, realmente pode ter ocorrido um erro .&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;o registro não bate com a informação do nome da médica.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-17 17:19:56', '2025-02-17 17:19:56', 1, 0, 0),
(1569, 'Ticket', 2025021719, '2025-02-17 18:51:05', 37, 0, '&#60;p&#62;acesso cadastrado&#60;/p&#62;', 0, 1, '2025-02-17 18:51:05', '2025-02-17 18:51:05', 1, 0, 0),
(1570, 'Ticket', 2025021719, '2025-02-17 18:51:37', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;acesso cadastrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-17 18:51:37', '2025-02-17 18:51:37', 1, 0, 0),
(1571, 'Ticket', 2025020611, '2025-02-17 19:11:09', 7, 0, '&#60;p&#62;tecnico esteve no local hoje, porém... informou que retornaria em breve, e não retornou ... &#60;/p&#62;\r\n&#60;p&#62;verificação para amanhã&#60;/p&#62;', 0, 1, '2025-02-17 19:11:09', '2025-02-17 19:11:09', 4, 0, 0),
(1572, 'Ticket', 2025021718, '2025-02-17 20:18:41', 37, 0, 'Solução aprovada', 0, 1, '2025-02-17 20:18:41', '2025-02-17 20:18:41', 1, 0, 0),
(1573, 'Ticket', 2025021714, '2025-02-18 11:43:03', 37, 0, 'Solução aprovada', 0, 2025021714, '2025-02-18 11:43:03', '2025-02-18 11:43:03', 1, 0, 0),
(1574, 'Ticket', 2025021705, '2025-02-18 11:50:06', 37, 0, '&#60;p&#62;Realizado levantamento de equipamentos e instrumentos a serem calibrados das unidades matriz e anatomia patológica, restam ainda realizar levantamento dos postos de coleta, Termómetro, pipetas centrifuga, esfigmomanômetro,&#60;/p&#62;', 0, 1, '2025-02-18 11:50:06', '2025-02-18 11:50:06', 1, 0, 0),
(1575, 'Ticket', 2025021723, '2025-02-18 11:51:24', 37, 0, '&#60;p&#62;Solicitado higienização do ar condicionado, agendado para 19/02/25, &#60;/p&#62;', 0, 1, '2025-02-18 11:51:24', '2025-02-18 11:51:24', 1, 0, 0),
(1576, 'Ticket', 2025021723, '2025-02-18 14:34:50', 37, 0, 'Solução aprovada', 0, 1, '2025-02-18 14:34:50', '2025-02-18 14:34:50', 1, 0, 0),
(1577, 'Ticket', 2025021807, '2025-02-18 15:15:10', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;em análise do problema repassado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-18 15:15:10', '2025-02-18 15:15:10', 4, 0, 0),
(1578, 'Ticket', 2025021808, '2025-02-18 16:13:06', 37, 0, '&#60;p&#62;Acesso Entrada portão funcionários ? matriz e anatomia ? &#60;br&#62;Reconhecimento Facial ?&#60;/p&#62;', 0, 1, '2025-02-18 16:13:06', '2025-02-18 16:13:06', 1, 0, 0),
(1579, 'Ticket', 2025021808, '2025-02-18 16:14:27', 37, 0, '&#60;p&#62;Boa Tarde!&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-02-18 16:14:27', '2025-02-18 16:14:27', 1, 0, 0),
(1580, 'Ticket', 2025021712, '2025-02-18 16:16:21', 37, 0, '&#60;p&#62;Realizado montagem de 2 cadeiras, irei busca-las as 14:00h 18/02/2025, e levarei mais 3&#60;/p&#62;', 0, 1, '2025-02-18 16:16:21', '2025-02-18 16:16:21', 1, 0, 0),
(1581, 'Ticket', 2025021716, '2025-02-18 16:22:51', 37, 0, '&#60;p&#62;será realizado troca de luminarias até a data de 22/02/25.&#60;br&#62;E pintura ate a data de 08/03/2025&#60;/p&#62;', 0, 1, '2025-02-18 16:22:51', '2025-02-18 16:22:51', 1, 0, 0),
(1582, 'Ticket', 2025012208, '2025-02-18 16:28:37', 37, 0, '&#60;p&#62;Boa Tarde.&#60;br&#62;Realizado compra de peça que esta quebrada para substituição.&#60;br&#62;Valor desse modelo de fechadura e alto, por isso vamos aguardar a peça chegar para substituição, Prazo de entrega até segunda feira 24&#60;/p&#62;', 0, 1, '2025-02-18 16:28:37', '2025-02-18 16:28:37', 4, 0, 0),
(1583, 'Ticket', 2025021802, '2025-02-18 18:49:48', 37, 0, 'Solução aprovada', 0, 1, '2025-02-18 18:49:48', '2025-02-18 18:49:48', 1, 0, 0),
(1584, 'Ticket', 2025021809, '2025-02-18 18:52:08', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046159&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-18 18:52:08', '2025-02-18 18:52:08', 4, 0, 0),
(1585, 'Ticket', 2025021808, '2025-02-18 20:52:49', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Boa tarde!&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;Qual o departamento e quais os acessos de sistema necessários ?&#60;/p&#62;', 0, 1, '2025-02-18 20:52:49', '2025-02-18 20:52:49', 1, 0, 0),
(1586, 'Ticket', 2025021721, '2025-02-19 14:08:58', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuado o cancelamento da amostra e recebido novamente.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Procedimento realizado com sucesso&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-19 14:08:58', '2025-02-19 14:08:58', 4, 0, 0),
(1587, 'Ticket', 2025021903, '2025-02-19 14:14:04', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado com a categoria errada &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-19 14:14:04', '2025-02-19 14:14:04', 1, 0, 0),
(1588, 'Ticket', 2025021903, '2025-02-19 14:18:35', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Alterado para a categoria correta&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;INFORMATICA - CADASTRAR MÉDICO&#60;/p&#62;', 0, 1, '2025-02-19 14:18:35', '2025-02-19 14:18:35', 1, 0, 0),
(1589, 'Ticket', 2025021902, '2025-02-19 14:27:06', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 79965&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-19 14:27:06', '2025-02-19 14:27:06', 4, 0, 0),
(1590, 'Ticket', 2025021907, '2025-02-19 18:28:40', 7, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 0, '2025-02-19 18:28:40', '2025-02-19 18:28:40', 1, 0, 0),
(1591, 'Ticket', 2025021907, '2025-02-19 18:32:02', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Cadastrar Médico&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-19 18:32:02', '2025-02-19 18:32:02', 1, 0, 0),
(1592, 'Ticket', 2025021908, '2025-02-19 18:45:08', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;Foi localizado esse email : arywanderley@uol.com.br na base de dados&#60;/p&#62;', 0, 0, '2025-02-19 18:45:08', '2025-02-19 18:45:08', 4, 0, 0),
(1593, 'Ticket', 2025021908, '2025-02-19 18:45:31', 7, 0, '&#60;p&#62;Leila informou que pode ser o registro nesse email&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;arywanderley@uol.com.br&#60;/p&#62;', 0, 1, '2025-02-19 18:45:31', '2025-02-19 18:45:31', 4, 0, 0),
(1594, 'Ticket', 2025021309, '2025-02-19 19:45:13', 7, 0, '&#60;p&#62;Orçamento liberado&#60;/p&#62;', 0, 1, '2025-02-19 19:45:13', '2025-02-19 19:45:13', 4, 0, 0),
(1595, 'Ticket', 2025021309, '2025-02-19 19:46:31', 7, 0, '&#60;p&#62;Efetuada a aquisição da IMPRESSORA EPSON MULTIF ECOTANKL3250 WIFI&#60;/p&#62;', 0, 1, '2025-02-19 19:46:31', '2025-02-19 19:46:31', 4, 0, 0),
(1596, 'Ticket', 2025021904, '2025-02-20 11:32:41', 37, 0, '&#60;p&#62;Solicitado higienização quimica&#60;/p&#62;', 0, 1, '2025-02-20 11:32:41', '2025-02-20 11:32:41', 4, 0, 0),
(1597, 'Ticket', 2025022004, '2025-02-20 13:22:23', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento solicitado em análise para execução&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-20 13:22:23', '2025-02-20 13:22:23', 4, 0, 0),
(1598, 'Ticket', 2025022004, '2025-02-20 13:28:23', 7, 0, '&#60;p&#62;Nova mascara &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=492&#38;itemtype=Ticket&#38;items_id=2025022004\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b72df40ebd69.87264668\" width=\"807\" src=\"/front/document.send.php?docid=492&#38;itemtype=Ticket&#38;items_id=2025022004\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-20 13:28:23', '2025-02-20 13:28:23', 4, 0, 0),
(1599, 'Ticket', 2025022003, '2025-02-20 16:32:05', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pedido com laudos não disponivel, não sai impressão&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-20 16:32:05', '2025-02-20 16:32:05', 1, 0, 0),
(1600, 'Ticket', 2025022008, '2025-02-20 20:38:21', 7, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;', 0, 0, '2025-02-20 20:38:21', '2025-02-20 20:38:21', 1, 0, 0),
(1601, 'Ticket', 2025022008, '2025-02-20 20:38:45', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Impressora&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-20 20:38:45', '2025-02-20 20:38:45', 1, 0, 0),
(1602, 'Ticket', 2025022008, '2025-02-20 20:39:29', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Realizada a &#60;strong&#62;1ª tentativa de contato&#60;/strong&#62;, de um total de &#60;strong&#62;3 tentativas&#60;/strong&#62;, para confirmação de algumas informações com o Solicitante, a fim de darmos andamento ao atendimento do Chamado.&#60;/span&#62;&#60;/p&#62;', 0, 0, '2025-02-20 20:39:29', '2025-02-20 20:39:29', 1, 0, 0),
(1603, 'Ticket', 2025022002, '2025-02-20 20:40:25', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Sera realizado uma análise no local antes de abrir um chamado para fornecedor.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-20 20:40:25', '2025-02-20 20:40:25', 4, 0, 0),
(1604, 'Ticket', 2025022002, '2025-02-21 10:48:08', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046352&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-21 10:48:08', '2025-02-21 10:48:08', 4, 0, 0),
(1605, 'Ticket', 2025022101, '2025-02-21 10:54:54', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: 2025022008&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-21 10:54:54', '2025-02-21 10:54:54', 4, 0, 0),
(1606, 'Ticket', 2025022008, '2025-02-21 10:55:53', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046353&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-21 10:55:53', '2025-02-21 10:55:53', 4, 0, 0),
(1607, 'Ticket', 2025022105, '2025-02-21 15:10:02', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025022106&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-21 15:10:02', '2025-02-21 15:10:02', 4, 0, 0),
(1608, 'Ticket', 2025022106, '2025-02-21 17:06:11', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em contato com a ND Engenharia, foi informado que todos os modulos serão atualizados.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Irei aguardar ficar um pouco mais tranquilo e efetuar a atualização no servidor&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 17:06:11', '2025-02-21 17:06:11', 4, 0, 0),
(1609, 'Ticket', 2025022102, '2025-02-21 17:16:54', 7, 0, '&#60;p&#62;já adicionado no servidor para efetuar a execução&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=494&#38;itemtype=Ticket&#38;items_id=2025022102\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b8b50204b7d3.77169755\" width=\"615\" src=\"/front/document.send.php?docid=494&#38;itemtype=Ticket&#38;items_id=2025022102\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-21 17:16:54', '2025-02-21 17:16:54', 4, 0, 0),
(1610, 'Ticket', 2025021720, '2025-02-21 17:17:29', 37, 0, 'Solução aprovada', 0, 1, '2025-02-21 17:17:29', '2025-02-21 17:17:29', 1, 0, 0),
(1611, 'Ticket', 2025022107, '2025-02-21 18:56:26', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Procedimento realizado&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=495&#38;itemtype=Ticket&#38;items_id=2025022107\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b8cc580df468.25972404\" width=\"770\" src=\"/front/document.send.php?docid=495&#38;itemtype=Ticket&#38;items_id=2025022107\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 18:56:26', '2025-02-21 18:56:26', 4, 0, 0),
(1612, 'Ticket', 2025022107, '2025-02-21 19:03:32', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulario retornou para um formulario existente no exame informado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;2586 &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=496&#38;itemtype=Ticket&#38;items_id=2025022107\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b8cdf8f0c002.66888867\" width=\"461\" src=\"/front/document.send.php?docid=496&#38;itemtype=Ticket&#38;items_id=2025022107\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 19:03:32', '2025-02-21 19:03:32', 4, 0, 0),
(1613, 'Ticket', 2025022109, '2025-02-21 19:04:41', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise perante o Servidor do XCLIN&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 19:04:41', '2025-02-21 19:04:41', 1, 0, 0),
(1614, 'Ticket', 2025022110, '2025-02-21 20:29:27', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 20:29:27', '2025-02-21 20:29:27', 1, 0, 0),
(1615, 'Ticket', 2025022110, '2025-02-21 20:30:19', 7, 0, '&#60;p&#62;Máscara perante o mn LR: PRLSA&#60;/p&#62;', 0, 0, '2025-02-21 20:30:19', '2025-02-21 20:30:19', 1, 0, 0),
(1616, 'Ticket', 2025022114, '2025-02-21 20:32:21', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 20:32:21', '2025-02-21 20:32:21', 1, 0, 0),
(1617, 'Ticket', 2025022114, '2025-02-21 20:32:52', 7, 0, '&#60;p&#62;Máscara &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; MAPRLSA&#60;/p&#62;', 0, 1, '2025-02-21 20:32:52', '2025-02-21 20:32:52', 1, 0, 0),
(1618, 'Ticket', 2025022113, '2025-02-21 20:34:03', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 20:34:03', '2025-02-21 20:34:03', 1, 0, 0),
(1619, 'Ticket', 2025022113, '2025-02-21 20:35:08', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; TTLSA&#60;/p&#62;', 0, 1, '2025-02-21 20:35:08', '2025-02-21 20:35:08', 1, 0, 0),
(1620, 'Ticket', 2025022112, '2025-02-21 20:38:09', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 20:38:09', '2025-02-21 20:38:09', 1, 0, 0),
(1621, 'Ticket', 2025022112, '2025-02-21 20:39:29', 7, 0, '&#60;p&#62;Máscara perante o MN LR: SHBGSA&#60;/p&#62;', 0, 1, '2025-02-21 20:39:29', '2025-02-21 20:39:29', 1, 0, 0),
(1622, 'Ticket', 2025022109, '2025-02-21 20:55:53', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pelo acesso ao servidor o X-CLINIC está funcionando normalmente&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=501&#38;itemtype=Ticket&#38;items_id=2025022109\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b8e83bd040b3.56385160\" width=\"875\" src=\"/front/document.send.php?docid=501&#38;itemtype=Ticket&#38;items_id=2025022109\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Favor atribuir o seu login e senha&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 20:55:53', '2025-02-21 20:55:53', 4, 0, 0),
(1623, 'Ticket', 2025020407, '2025-02-21 21:11:11', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi efetuado uma limpeza e manutenção em softwares e navegadores.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Pelo o teste efetuado , leu o token normalmente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Mediante o teste efetuado com sucesso o chamado será encerrado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-21 21:11:11', '2025-02-21 21:11:11', 4, 0, 0),
(1624, 'Ticket', 2025022102, '2025-02-22 15:56:28', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Realizado o backup do banco de dados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=503&#38;itemtype=Ticket&#38;items_id=2025022102\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b9f3a8bc6b50.59718450\" width=\"693\" src=\"/front/document.send.php?docid=503&#38;itemtype=Ticket&#38;items_id=2025022102\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-22 15:56:28', '2025-02-22 15:56:28', 4, 0, 0),
(1625, 'Ticket', 2025022102, '2025-02-22 15:57:51', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Executado &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=504&#38;itemtype=Ticket&#38;items_id=2025022102\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67b9f3fb9c6126.70287062\" width=\"791\" src=\"/front/document.send.php?docid=504&#38;itemtype=Ticket&#38;items_id=2025022102\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-22 15:57:51', '2025-02-22 15:57:51', 4, 0, 0),
(1626, 'Ticket', 2025021706, '2025-02-24 12:14:21', 37, 0, '&#60;p&#62;Realizado dedetização na Matriz, Anatomia e Anexos.&#60;/p&#62;\r\n&#60;p&#62;Na data de 22/02/25&#60;br&#62;&#60;br&#62;Restam ainda para finalizar, Unidade Bueno e Celina Park&#60;/p&#62;', 0, 1, '2025-02-24 12:14:21', '2025-02-24 12:14:21', 1, 0, 0),
(1627, 'Ticket', 2025022403, '2025-02-24 12:25:10', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise da reclamação&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 12:25:10', '2025-02-24 12:25:10', 1, 0, 0),
(1628, 'Ticket', 2025021710, '2025-02-24 12:48:44', 37, 0, '&#60;p&#62;Orçamento Realizado com jose batista, ficou no valor de R$ 980.00.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-02-24 12:48:44', '2025-02-24 12:48:44', 1, 0, 0),
(1629, 'Ticket', 2025022408, '2025-02-24 13:28:12', 7, 0, '&#60;p&#62;Não da baixa no pagamento&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=506&#38;itemtype=Ticket&#38;items_id=2025022408\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bc73e969cad3.22283994\" width=\"1024\" src=\"/front/document.send.php?docid=506&#38;itemtype=Ticket&#38;items_id=2025022408\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-24 13:28:12', '2025-02-24 13:28:12', 4, 0, 0),
(1630, 'Ticket', 2025022405, '2025-02-24 13:51:56', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046471&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-02-24 13:51:56', '2025-02-24 13:51:56', 4, 0, 0),
(1631, 'Ticket', 2025022401, '2025-02-24 14:21:17', 7, 7, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;🔴 errado também a forma da descrição, cada solicitação é um chamado diferente 🔴&#60;/p&#62;', 0, 0, '2025-02-24 14:23:17', '2025-02-24 14:21:17', 1, 0, 0),
(1632, 'Ticket', 2025022110, '2025-02-24 17:55:29', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário e Mascara feitas &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=508&#38;itemtype=Ticket&#38;items_id=2025022110\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bcb27f5317f1.25395777\" width=\"460\" src=\"/front/document.send.php?docid=508&#38;itemtype=Ticket&#38;items_id=2025022110\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 17:55:29', '2025-02-24 17:55:29', 1, 0, 0),
(1633, 'Ticket', 2025022114, '2025-02-24 19:01:19', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;formulário e máscara criada &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=509&#38;itemtype=Ticket&#38;items_id=2025022114\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bcc1fc4d85c7.15201776\" width=\"469\" src=\"/front/document.send.php?docid=509&#38;itemtype=Ticket&#38;items_id=2025022114\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 19:01:19', '2025-02-24 19:01:19', 1, 0, 0),
(1634, 'Ticket', 2025022114, '2025-02-24 19:02:41', 7, 0, '&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2905 com o nome de MACROPROLACTINA - LR 2025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-24 19:02:41', '2025-02-24 19:02:41', 4, 0, 0),
(1635, 'Ticket', 2025022412, '2025-02-24 19:12:02', 7, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;', 0, 0, '2025-02-24 19:12:02', '2025-02-24 19:12:02', 1, 0, 0),
(1636, 'Ticket', 2025022412, '2025-02-24 19:14:55', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Fortes&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-24 19:14:55', '2025-02-24 19:14:55', 1, 0, 0),
(1637, 'Ticket', 2025022112, '2025-02-24 20:26:33', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário e Máscara feita&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=511&#38;itemtype=Ticket&#38;items_id=2025022112\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bcd5f46191e1.21970763\" width=\"470\" src=\"/front/document.send.php?docid=511&#38;itemtype=Ticket&#38;items_id=2025022112\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:26:33', '2025-02-24 20:26:33', 1, 0, 0),
(1638, 'Ticket', 2025022415, '2025-02-24 20:33:24', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Nome do médico errado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;', 0, 1, '2025-02-24 20:33:24', '2025-02-24 20:33:24', 4, 0, 0),
(1639, 'Ticket', 2025022409, '2025-02-24 20:34:35', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise de um relatorio especifico pelo o nome do paciente.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Já que a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"83\"&#62;@Conceição Arruda Rodrigues&#60;/span&#62; informou que não tem o número do pedido.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:34:35', '2025-02-24 20:34:35', 1, 0, 0),
(1640, 'Ticket', 2025022414, '2025-02-24 20:35:14', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Será efetuado o análise com o setor técnico para analisar como será efetuado o remapeamento desse exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:35:14', '2025-02-24 20:35:14', 1, 0, 0),
(1641, 'Ticket', 2025022414, '2025-02-24 20:36:10', 7, 0, '&#60;p&#62;Erro do exame&#60;/p&#62;\r\n&#60;p&#62;Pedido &#60;strong&#62;303439-01&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:36:10', '2025-02-24 20:36:10', 1, 0, 0),
(1642, 'Ticket', 2025022401, '2025-02-24 20:43:58', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-24 20:43:58', '2025-02-24 20:43:58', 1, 0, 0),
(1643, 'Ticket', 2025022401, '2025-02-24 20:48:12', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:48:12', '2025-02-24 20:48:12', 1, 0, 0),
(1644, 'Ticket', 2025022401, '2025-02-24 20:48:42', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório CAPC:&#60;/strong&#62;&#60;/em&#62;  HOMOC&#60;/p&#62;', 0, 1, '2025-02-24 20:48:42', '2025-02-24 20:48:42', 1, 0, 0),
(1645, 'Ticket', 2025022417, '2025-02-24 20:50:59', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:50:59', '2025-02-24 20:50:59', 1, 0, 0),
(1646, 'Ticket', 2025022417, '2025-02-24 20:53:25', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62;  HTLVSA&#60;/p&#62;', 0, 1, '2025-02-24 20:53:25', '2025-02-24 20:53:25', 1, 0, 0),
(1647, 'Ticket', 2025022416, '2025-02-24 20:53:57', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:53:57', '2025-02-24 20:53:57', 1, 0, 0),
(1648, 'Ticket', 2025022416, '2025-02-24 20:55:22', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; APOBSAE&#60;/p&#62;', 0, 1, '2025-02-24 20:55:22', '2025-02-24 20:55:22', 1, 0, 0),
(1649, 'Ticket', 2025022414, '2025-02-24 20:57:38', 7, 0, '&#60;p&#62;Possivel análise do pardini&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=516&#38;itemtype=Ticket&#38;items_id=2025022414\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bcdd3f258c51.25822006\" width=\"1039\" src=\"/front/document.send.php?docid=516&#38;itemtype=Ticket&#38;items_id=2025022414\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:57:38', '2025-02-24 20:57:38', 1, 0, 0),
(1650, 'Ticket', 2025022407, '2025-02-24 20:58:48', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Realizado uma reconfiguração no computador em serviços da Brother e ficou do tamanho ideal.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-24 20:58:48', '2025-02-24 20:58:48', 4, 0, 0),
(1651, 'Ticket', 2025022401, '2025-02-25 11:31:19', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Esse exame está como formulário padrão, sendo assim pegando qualquer atualização.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=518&#38;itemtype=Ticket&#38;items_id=2025022401\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bda9f59f6562.92906551\" width=\"460\" src=\"/front/document.send.php?docid=518&#38;itemtype=Ticket&#38;items_id=2025022401\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o análise também da integração do sistema.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 11:31:19', '2025-02-25 11:31:19', 1, 0, 0);
INSERT INTO `glpi_itilfollowups` (`id`, `itemtype`, `items_id`, `date`, `users_id`, `users_id_editor`, `content`, `is_private`, `requesttypes_id`, `date_mod`, `date_creation`, `timeline_position`, `sourceitems_id`, `sourceof_items_id`) VALUES
(1652, 'Ticket', 2025022416, '2025-02-25 12:21:49', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário e Máscara feita&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=519&#38;itemtype=Ticket&#38;items_id=2025022416\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bdb5d7e6f7a0.90044932\" width=\"463\" src=\"/front/document.send.php?docid=519&#38;itemtype=Ticket&#38;items_id=2025022416\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 12:21:49', '2025-02-25 12:21:49', 1, 0, 0),
(1653, 'Ticket', 2025022501, '2025-02-25 12:24:39', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025022417&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-25 12:24:39', '2025-02-25 12:24:39', 1, 0, 0),
(1654, 'Ticket', 2025022504, '2025-02-25 12:38:28', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025021309&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-25 12:38:28', '2025-02-25 12:38:28', 4, 0, 0),
(1655, 'Ticket', 2025022414, '2025-02-25 14:12:13', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"86\"&#62;@Elisangela Vieira Da Cunha&#60;/span&#62; informou que o exame vai para oncoclinica.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;a resposta veio do &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"24\"&#62;@Dirael Costa De Farias&#60;/span&#62; &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 14:12:13', '2025-02-25 14:12:13', 1, 0, 0),
(1656, 'Ticket', 2025022510, '2025-02-25 14:57:08', 8, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;', 0, 0, '2025-02-25 14:57:08', '2025-02-25 14:57:08', 4, 0, 0),
(1657, 'Ticket', 2025022510, '2025-02-25 14:57:36', 8, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Cadastrar Médicos&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-25 14:57:36', '2025-02-25 14:57:36', 4, 0, 0),
(1658, 'Ticket', 2025022414, '2025-02-25 19:05:28', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Material chegou  na triagem na anatomia e foi encaminhada para Conceição.&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;Será realmente encaminhado para Oncoclinica &#60;/p&#62;\r\n&#60;p&#62;e o chamado foi encerrado com a solução&#60;/p&#62;', 0, 1, '2025-02-25 19:05:28', '2025-02-25 19:05:28', 1, 0, 0),
(1659, 'Ticket', 2025022512, '2025-02-25 19:11:13', 7, 0, '&#60;p&#62;Em análise&#60;/p&#62;', 0, 1, '2025-02-25 19:11:13', '2025-02-25 19:11:13', 4, 0, 0),
(1660, 'Ticket', 2025021803, '2025-02-25 19:44:20', 37, 0, '&#60;p&#62;Spot colocado em um Box, Para realizar teste, &#60;/p&#62;', 0, 1, '2025-02-25 19:44:20', '2025-02-25 19:44:20', 4, 0, 0),
(1661, 'Ticket', 2025022514, '2025-02-25 19:47:03', 37, 0, 'Irei verificar, última solicitação em relação a esta goteira havia sido sanada, irei olhar novamente e anexo fotos da solução ', 0, 1, '2025-02-25 19:47:03', '2025-02-25 19:47:03', 4, 0, 0),
(1662, 'Ticket', 2025022417, '2025-02-25 19:53:00', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário e Máscara feita&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=525&#38;itemtype=Ticket&#38;items_id=2025022417\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67be1f98616816.27165866\" width=\"460\" src=\"/front/document.send.php?docid=525&#38;itemtype=Ticket&#38;items_id=2025022417\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 19:53:00', '2025-02-25 19:53:00', 1, 0, 0),
(1663, 'Ticket', 2025022516, '2025-02-25 20:48:46', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 20:48:46', '2025-02-25 20:48:46', 1, 0, 0),
(1664, 'Ticket', 2025022518, '2025-02-25 20:49:00', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 20:49:00', '2025-02-25 20:49:00', 1, 0, 0),
(1665, 'Ticket', 2025022517, '2025-02-25 20:49:23', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise para alteração solicitada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-25 20:49:23', '2025-02-25 20:49:23', 1, 0, 0),
(1666, 'Ticket', 2025022517, '2025-02-25 20:50:07', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; FTAM&#60;/p&#62;', 0, 1, '2025-02-25 20:50:07', '2025-02-25 20:50:07', 1, 0, 0),
(1667, 'Ticket', 2025022518, '2025-02-25 20:50:43', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; SIFT&#60;/p&#62;', 0, 1, '2025-02-25 20:50:43', '2025-02-25 20:50:43', 1, 0, 0),
(1668, 'Ticket', 2025022516, '2025-02-25 20:51:06', 7, 0, '&#60;p&#62;Máscara perante o &#60;em&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;&#60;/em&#62; FTAG&#60;/p&#62;', 0, 1, '2025-02-25 20:51:06', '2025-02-25 20:51:06', 1, 0, 0),
(1669, 'Ticket', 2025022604, '2025-02-26 13:34:22', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Site fora do ar&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=529&#38;itemtype=Ticket&#38;items_id=2025022604\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67bf185b704b01.60514291\" width=\"770\" src=\"/front/document.send.php?docid=529&#38;itemtype=Ticket&#38;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-26 13:34:22', '2025-02-26 13:34:22', 1, 0, 0),
(1670, 'Ticket', 2025022601, '2025-02-26 15:59:18', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análsie da reclamação&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-26 15:59:18', '2025-02-26 15:59:18', 1, 0, 0),
(1671, 'Ticket', 2025022113, '2025-02-27 12:03:50', 8, 0, '&#60;p&#62;finalizado &#60;/p&#62;', 0, 1, '2025-02-27 12:03:50', '2025-02-27 12:03:50', 4, 0, 0),
(1672, 'Ticket', 2025022701, '2025-02-27 13:40:22', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a troca de hardware&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 13:40:22', '2025-02-27 13:40:22', 4, 0, 0),
(1673, 'Ticket', 2025022610, '2025-02-27 13:46:13', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;cadastro perante a TI ( Sistemas ) é referente ao Email: endes@capc.com.br&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 13:46:13', '2025-02-27 13:46:13', 1, 0, 0),
(1674, 'Ticket', 2025022517, '2025-02-27 14:03:58', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário e mapeamento ok&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;a href=\"/front/document.send.php?docid=531&#38;itemtype=Ticket&#38;items_id=2025022517\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c070c9a5a056.32493506\" width=\"459\" src=\"/front/document.send.php?docid=531&#38;itemtype=Ticket&#38;items_id=2025022517\" /&#62;&#60;/a&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 14:03:58', '2025-02-27 14:03:58', 1, 0, 0),
(1675, 'Ticket', 2025022518, '2025-02-27 14:11:50', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário e Mapeamento ok &#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=532&#38;itemtype=Ticket&#38;items_id=2025022518\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c072a1ef5019.74072169\" width=\"470\" src=\"/front/document.send.php?docid=532&#38;itemtype=Ticket&#38;items_id=2025022518\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 14:11:50', '2025-02-27 14:11:50', 1, 0, 0),
(1676, 'Ticket', 2025022516, '2025-02-27 16:17:05', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulario e Mapeamento ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=533&#38;itemtype=Ticket&#38;items_id=2025022516\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c08ffe4edda1.90154542\" width=\"469\" src=\"/front/document.send.php?docid=533&#38;itemtype=Ticket&#38;items_id=2025022516\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 16:17:05', '2025-02-27 16:17:05', 1, 0, 0),
(1677, 'Ticket', 2025022601, '2025-02-27 16:17:48', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada atulização e limpeza do sistema, &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"159\"&#62;@Hewdynehya Candido Delfino&#60;/span&#62; informou que melhorou bastante.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 16:17:48', '2025-02-27 16:17:48', 1, 0, 0),
(1678, 'Ticket', 2025022602, '2025-02-27 16:19:18', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;feito o análise com a Supervisor &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"38\"&#62;@Gustavo de Moraes Correa&#60;/span&#62; eu negou a inserção novamente do modulo de atendimento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;visto que atualmente possui o modulo web para cadastro.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-27 16:19:18', '2025-02-27 16:19:18', 4, 0, 0),
(1679, 'Ticket', 2025021706, '2025-02-28 11:37:49', 37, 0, '&#60;p&#62;Realizado dedetização unidade bueno data de 28/02/25&#60;/p&#62;', 0, 1, '2025-02-28 11:37:49', '2025-02-28 11:37:49', 1, 0, 0),
(1680, 'Ticket', 2025022603, '2025-02-28 14:31:35', 7, 0, 'Webcam no local funcionando normalmente.', 0, 1, '2025-02-28 14:31:35', '2025-02-28 14:31:35', 1, 0, 0),
(1681, 'Ticket', 2025022801, '2025-02-28 15:13:48', 7, 0, '&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px;\"&#62; Informamos que seu Chamado foi &#60;strong&#62;Fechado&#60;/strong&#62; por identificarmos que a questão vem sendo tratada por meio do Chamado: &#60;strong&#62;2025022707&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;', 0, 1, '2025-02-28 15:13:48', '2025-02-28 15:13:48', 4, 0, 0),
(1682, 'Ticket', 2025022804, '2025-02-28 17:59:15', 7, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;', 0, 0, '2025-02-28 17:59:15', '2025-02-28 17:59:15', 1, 0, 0),
(1683, 'Ticket', 2025022804, '2025-02-28 18:00:20', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-28 18:00:20', '2025-02-28 18:00:20', 1, 0, 0),
(1684, 'Ticket', 2025022804, '2025-02-28 18:05:38', 7, 7, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara do DB Diagnostico Brasil é examente igual a uma que encontra-se DESABILItADA.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Número -&#38;gt; 2569 [ SCHISTOSSOMOSE SOROLOGIA - DB ]&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 18:10:02', '2025-02-28 18:05:38', 1, 0, 0),
(1685, 'Ticket', 2025022703, '2025-02-28 18:12:29', 7, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;', 0, 0, '2025-02-28 18:12:29', '2025-02-28 18:12:29', 1, 0, 0),
(1686, 'Ticket', 2025022703, '2025-02-28 18:12:56', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-02-28 18:12:56', '2025-02-28 18:12:56', 1, 0, 0),
(1687, 'Ticket', 2025022703, '2025-02-28 18:14:44', 7, 0, '&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-02-28 18:14:44', '2025-02-28 18:14:44', 1, 0, 0),
(1688, 'Ticket', 2025022707, '2025-02-28 18:36:39', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;análisar o problema no local&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 18:36:39', '2025-02-28 18:36:39', 4, 0, 0),
(1689, 'Ticket', 2025022707, '2025-02-28 18:37:32', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Identificado que o problema era o cabo usb que não estava plugado corretamente no computador.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;efetuado a correção ( plugando o cabo no computador )&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 18:37:32', '2025-02-28 18:37:32', 4, 0, 0),
(1690, 'Ticket', 2025021314, '2025-02-28 19:06:31', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 19:06:31', '2025-02-28 19:06:31', 4, 0, 0),
(1691, 'Ticket', 2025021501, '2025-02-28 19:44:49', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 19:44:49', '2025-02-28 19:44:49', 4, 0, 0),
(1692, 'Ticket', 2025020606, '2025-02-28 19:51:39', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Foi aprovado e autorizado a  troca do plano de email  que  tinhamos possibilitando o envio de mensagens em massa.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;chamado finalizado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 19:51:39', '2025-02-28 19:51:39', 4, 0, 0),
(1693, 'Ticket', 2025022708, '2025-02-28 19:51:43', 87, 0, 'Solução aprovada', 0, 2025022708, '2025-02-28 19:51:43', '2025-02-28 19:51:43', 1, 0, 0),
(1694, 'Ticket', 2025022709, '2025-02-28 19:52:23', 87, 0, 'Solução aprovada', 0, 2025022709, '2025-02-28 19:52:23', '2025-02-28 19:52:23', 1, 0, 0),
(1695, 'Ticket', 2025022604, '2025-02-28 20:09:02', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;problemas de rota da operadora reparado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=541&#38;itemtype=Ticket&#38;items_id=2025022604\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c217d674a985.29042186\" width=\"1427\" src=\"/front/document.send.php?docid=541&#38;itemtype=Ticket&#38;items_id=2025022604\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 20:09:02', '2025-02-28 20:09:02', 4, 0, 0),
(1696, 'Ticket', 2025022515, '2025-02-28 20:14:18', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 20:14:18', '2025-02-28 20:14:18', 4, 0, 0),
(1697, 'Ticket', 2025022515, '2025-02-28 20:40:56', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;computador com as instalações dos principais softwares ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-02-28 20:40:56', '2025-02-28 20:40:56', 4, 0, 0),
(1698, 'Ticket', 2025030101, '2025-03-01 13:48:14', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046907&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-03-01 13:48:14', '2025-03-01 13:48:14', 1, 0, 0),
(1699, 'Ticket', 2025022515, '2025-03-01 14:06:34', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;', 0, 1, '2025-03-01 14:06:34', '2025-03-01 14:06:34', 4, 0, 0),
(1700, 'Ticket', 2025022703, '2025-03-03 10:23:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br&#62;&#60;br&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;', 0, 1, '2025-03-03 10:23:46', '2025-03-03 10:23:46', 1, 0, 0),
(1701, 'Ticket', 2025030302, '2025-03-03 13:53:30', 7, 0, '&#60;p&#62;Médico não localizado&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=543&#38;itemtype=Ticket&#38;items_id=2025030302\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c5b455dc55f6.09194303\" width=\"1295\" src=\"/front/document.send.php?docid=543&#38;itemtype=Ticket&#38;items_id=2025030302\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-03-03 13:53:30', '2025-03-03 13:53:30', 1, 0, 0),
(1702, 'Ticket', 2025030302, '2025-03-03 13:55:04', 7, 0, '&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=544&#38;itemtype=Ticket&#38;items_id=2025030302\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c5b4b78430f7.19241769\" width=\"1308\" src=\"/front/document.send.php?docid=544&#38;itemtype=Ticket&#38;items_id=2025030302\" /&#62;&#60;/a&#62;&#60;/p&#62;', 0, 1, '2025-03-03 13:55:04', '2025-03-03 13:55:04', 1, 0, 0),
(1703, 'Ticket', 2025030303, '2025-03-03 13:55:21', 7, 0, '&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br&#62;&#60;br&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;', 0, 0, '2025-03-03 13:55:21', '2025-03-03 13:55:21', 1, 0, 0),
(1704, 'Ticket', 2025030303, '2025-03-03 13:56:10', 7, 0, '&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br&#62;&#60;br&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Cadastrar Médico&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 0, '2025-03-03 13:56:10', '2025-03-03 13:56:10', 1, 0, 0),
(1705, 'Ticket', 2025022409, '2025-03-03 14:59:56', 7, 0, '&#60;p&#62;Relatório de auditoria disponibilizado&#60;/p&#62;', 0, 1, '2025-03-03 14:59:56', '2025-03-03 14:59:56', 4, 0, 0),
(1706, 'Ticket', 2025021314, '2025-03-03 15:26:47', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciado o procedimento com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"57\"&#62;@Miriam Flores da Silva Damasceno&#60;/span&#62;, porém está de recesso atualmente, possivelmente será concluido na proxima quarta dia 05/03/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-03 15:26:47', '2025-03-03 15:26:47', 4, 0, 0),
(1707, 'Ticket', 2025030304, '2025-03-03 15:42:13', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito, o usuario atual que foi informado que irá ficar no local é o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"208\"&#62;@Fabio Luiz Camelo dos Santos&#60;/span&#62; .&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Cabe o supervisor repassar quem for ficar no local para solicitar alteração do perfil.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-03 15:42:13', '2025-03-03 15:42:13', 4, 0, 0),
(1708, 'Ticket', 2025022703, '2025-03-03 16:13:24', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-03 16:13:24', '2025-03-03 16:13:24', 1, 0, 0),
(1709, 'Ticket', 2025030504, '2025-03-05 12:53:41', 7, 0, '&#60;p&#62;&#60;strong&#62;&#60;em&#62;Atualmente o software de acesso remoto esta fora do ar, em breve será realizado o acesso para verificar o problema reclamado&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 1, '2025-03-05 12:53:41', '2025-03-05 12:53:41', 1, 0, 0),
(1710, 'Ticket', 2025030504, '2025-03-05 13:37:39', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor Digital World.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: 046975&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-03-05 13:37:39', '2025-03-05 13:37:39', 1, 0, 0),
(1711, 'Ticket', 2025020611, '2025-03-05 14:14:10', 7, 0, '&#60;p&#62;Feito contato com a operadora Vivo ( Pedro ) e foi realizado um novo agendamento para solucionar o problema &#60;br&#62;Amanhã dia 06/03 das 10 ao 12&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"color: rgb(52, 73, 94);\"&#62;Protocolo atendimento:&#60;/span&#62; &#60;em&#62;&#60;strong&#62;050320254067319&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-05 14:14:10', '2025-03-05 14:14:10', 4, 0, 0),
(1712, 'Ticket', 2025030506, '2025-03-05 19:47:46', 7, 0, '&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;', 0, 1, '2025-03-05 19:47:46', '2025-03-05 19:47:46', 1, 0, 0),
(1713, 'Ticket', 2025030506, '2025-03-05 19:48:36', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-05 19:48:36', '2025-03-05 19:48:36', 1, 0, 0),
(1714, 'Ticket', 2025030506, '2025-03-05 19:53:54', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-05 19:53:54', '2025-03-05 19:53:54', 4, 0, 0),
(1715, 'Ticket', 2025030505, '2025-03-05 19:57:42', 7, 0, '&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;', 0, 1, '2025-03-05 19:57:42', '2025-03-05 19:57:42', 1, 0, 0),
(1716, 'Ticket', 2025030505, '2025-03-05 20:05:08', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-05 20:05:08', '2025-03-05 20:05:08', 1, 0, 0),
(1717, 'Ticket', 2025030505, '2025-03-05 20:07:13', 7, 0, '&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505\" target=\"_blank\" &#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;', 0, 1, '2025-03-05 20:07:13', '2025-03-05 20:07:13', 1, 0, 0),
(1718, 'Ticket', 2025030509, '2025-03-05 20:52:35', 7, 0, '&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: &#60;span style=\"color: rgb(35, 111, 161);\"&#62;80071&#60;/span&#62;&#60;/strong&#62;&#60;/p&#62;', 0, 0, '2025-03-05 20:52:35', '2025-03-05 20:52:35', 4, 0, 0);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_itilfollowuptemplates`
--

