INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2759, 'Ticket', 2025030506, 4, 0, 0, 0, '2025-03-05 19:48:36', '2025-03-05 19:48:36', NULL, '[GLPI #2025030506] Novo acompanhamento Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030506] Novo acompanhamento Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGM&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/add_followup.1741204116.1528562047@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2760, 'Ticket', 2025030506, 4, 0, 0, 0, '2025-03-05 19:52:56', '2025-03-05 19:52:56', NULL, '[GLPI #2025030506] Novo usuário em atribuídos Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030506] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGM&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:53]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8ABCCD344F3.17843007] [http://chamado.capc.com.br/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/add_followup.1741204435.1839258149@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGM&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:53]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8ABCCD344F3.17843007] [http://chamado.capc.com.br/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/add_followup.1741204435.1447202955@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:53]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8ABCCD344F3.17843007] [http://chamado.capc.com.br/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/add_followup.1741204435.1830216934@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2765, 'Ticket', 2025030506, 4, 0, 0, 0, '2025-03-05 19:56:53', '2025-03-05 19:56:53', NULL, '[GLPI #2025030506] Chamado solucionado Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030506] Chamado solucionado Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-05 16:56&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2915 com o nome de  DENGUE ANTICORPOS IGM - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGM&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2915 com o nome de  DENGUE ANTICORPOS IGM - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-05 16:56\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2915 COM O NOME DE  DENGUE ANTICORPOS IGM - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2915 COM O NOME DE  DENGUE ANTICORPOS IGM - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-05 16:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-05 16:53]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8ABCCD344F3.17843007] [http://chamado.capc.com.br/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/solved.1741204613.1986267131@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2766, 'Ticket', 2025030506, 4, 0, 0, 0, '2025-03-05 19:56:53', '2025-03-05 19:56:53', NULL, '[GLPI #2025030506] Chamado solucionado Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030506] Chamado solucionado Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-05 16:56&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2915 com o nome de  DENGUE ANTICORPOS IGM - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGM&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2915 com o nome de  DENGUE ANTICORPOS IGM - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-05 16:56\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2915 COM O NOME DE  DENGUE ANTICORPOS IGM - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2915 COM O NOME DE  DENGUE ANTICORPOS IGM - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-05 16:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-05 16:53]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8ABCCD344F3.17843007] [http://chamado.capc.com.br/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/solved.1741204613.1563872037@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2767, 'Ticket', 2025030506, 4, 0, 0, 0, '2025-03-05 19:56:53', '2025-03-05 19:56:53', NULL, '[GLPI #2025030506] Chamado solucionado Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030506] Chamado solucionado Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-05 16:56&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2915 com o nome de  DENGUE ANTICORPOS IGM - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:07 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgM&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGM&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2915 com o nome de  DENGUE ANTICORPOS IGM - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:53]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8abccd344f3.17843007\" width=\"747\" src=\"/front/document.send.php?docid=551&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:53&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:48]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2915&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aa906fd430.03846799\" width=\"476\" src=\"/front/document.send.php?docid=550&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030506\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:48&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62;  DENGM&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030506_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-05 16:56\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2915 COM O NOME DE  DENGUE ANTICORPOS IGM - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:07\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGM\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGM\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2915 COM O NOME DE  DENGUE ANTICORPOS IGM - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-05 16:56\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-05 16:53]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8ABCCD344F3.17843007] [http://chamado.capc.com.br/front/document.send.php?docid=551&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:53\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:48]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2915_\n\n_[61E364D4-477C0BF0-67C8AA906FD430.03846799] [http://chamado.capc.com.br/front/document.send.php?docid=550&#38;itemtype=Ticket&#38;items_id=2025030506]_\nData de abertura 2025-03-05 16:48\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:47]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB:  DENGM\nData de abertura 2025-03-05 16:47\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030506/solved.1741204613.1692527630@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2768, 'Ticket', 2025030505, 4, 0, 0, 0, '2025-03-05 19:57:42', '2025-03-05 19:57:42', NULL, '[GLPI #2025030505] Novo acompanhamento Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030505] Novo acompanhamento Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; 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text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; 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text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; 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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/add_followup.1741205108.1811501694@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/add_followup.1741205109.819534520@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2772, 'Ticket', 2025030505, 4, 0, 0, 0, '2025-03-05 20:07:13', '2025-03-05 20:07:13', NULL, '[GLPI #2025030505] Novo acompanhamento Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030505] Novo acompanhamento Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; 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Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/add_followup.1741205233.67779555@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/add_followup.1741205233.1124584898@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2774, 'Ticket', 2025030505, 4, 0, 0, 0, '2025-03-05 20:07:28', '2025-03-05 20:07:28', NULL, '[GLPI #2025030505] Novo usuário em atribuídos Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030505] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; 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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Novo\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/assign_user.1741205248.1267061835@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
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&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; 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font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/observer_user.1741205248.37578325@br262.hostgator.com.br', '', 'mailing', 'observer_user');
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(2776, 'Ticket', 2025030505, 4, 0, 0, 0, '2025-03-05 20:07:50', '2025-03-05 20:07:50', NULL, '[GLPI #2025030505] Chamado solucionado Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030505] Chamado solucionado Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-05 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2916 com o nome de  DENGUE ANTICORPOS IGG - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2916 com o nome de  DENGUE ANTICORPOS IGG - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-05 17:07\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2916 COM O NOME DE  DENGUE ANTICORPOS IGG - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2916 COM O NOME DE  DENGUE ANTICORPOS IGG - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-05 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/solved.1741205271.1799699197@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2777, 'Ticket', 2025030505, 4, 0, 0, 0, '2025-03-05 20:07:50', '2025-03-05 20:07:50', NULL, '[GLPI #2025030505] Chamado solucionado Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030505] Chamado solucionado Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-05 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2916 com o nome de  DENGUE ANTICORPOS IGG - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2916 com o nome de  DENGUE ANTICORPOS IGG - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-05 17:07\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2916 COM O NOME DE  DENGUE ANTICORPOS IGG - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2916 COM O NOME DE  DENGUE ANTICORPOS IGG - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-05 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/solved.1741205271.469343563@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2778, 'Ticket', 2025030505, 4, 0, 0, 0, '2025-03-05 20:07:50', '2025-03-05 20:07:50', NULL, '[GLPI #2025030505] Chamado solucionado Criar/Incluir exame no sistema', 'chamado@capc.com.br', 'Ticket', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030505] Chamado solucionado Criar/Incluir exame no sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-05 17:07&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2916 com o nome de  DENGUE ANTICORPOS IGG - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Criar/Incluir exame no sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 13:05 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Criar Exames      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre um novo exame no sistema Softlab:&#60;br /&#62;&#60;span style=\"color: rgb(224, 62, 45); font-size: 12px; text-align: justify; font-family: var(--tblr-body-font-family); font-weight: var(--tblr-body-font-weight); letter-spacing: 0px;\"&#62;Atenção: Favor preencher todos os campos para atendermos o seu chamado.&#60;/span&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/p&#62;\n&#60;ol&#62;\n&#60;li&#62;&#60;strong&#62;Nome do Exame:&#60;/strong&#62; \n&#60;h1 class=\"MuiTypography-root jss1076 MuiTypography-h1 MuiTypography-colorPrimary\"&#62;DENGUE, ANTICORPOS IgG&#60;/h1&#62;\n&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Laboratório Apoio:&#60;/strong&#62;  Pardini&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Apoio:&#60;/strong&#62;  DENGUE&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Material:&#60;/strong&#62; Soro.&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Instrução ou Ajuda de Exame:&#60;/strong&#62;  &#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Prazo para entrega de resultado:&#60;/strong&#62; 5 dias corrido&#60;/li&#62;\n&#60;li&#62;&#60;strong&#62;Valor do exame Particular:&#60;/strong&#62; 90,00&#60;/li&#62;\n&#60;/ol&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2916 com o nome de  DENGUE ANTICORPOS IGG - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:07]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Exame mapeado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8aeeb3ac769.98568499\" width=\"744\" src=\"/front/document.send.php?docid=553&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:07&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:05]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário criado 2916&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c8ae71419227.79421988\" width=\"472\" src=\"/front/document.send.php?docid=552&#38;amp;itemtype=Ticket&#38;amp;items_id=2025030505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:05&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Mnemônico Laboratório Softlab:&#60;/strong&#62; DENGG&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030505_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-05 17:07\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2916 COM O NOME DE  DENGUE ANTICORPOS IGG - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : Criar/Incluir exame no sistema\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-03-05 13:05\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Criar Exames  \n Descrição : Solicito que cadastre um novo exame no sistema Softlab:\nAtenção: Favor preencher todos os campos para atendermos o seu chamado.\n\n 	* NOME DO EXAME:  \n\nDENGUE, ANTICORPOS IGG\n\n 	* LABORATÓRIO APOIO:  Pardini\n 	* MNEMÔNICO LABORATÓRIO APOIO:  DENGUE\n 	* MNEMÔNICO LABORATÓRIO SOFTLAB: \n 	* MATERIAL: Soro.\n 	* INSTRUÇÃO OU AJUDA DE EXAME:  \n 	* PRAZO PARA ENTREGA DE RESULTADO: 5 dias corrido\n 	* VALOR DO EXAME PARTICULAR: 90,00\n\n \n \n\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2916 COM O NOME DE  DENGUE ANTICORPOS IGG - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-05 17:07\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-05 17:07]\nAutor Vinícius Caetano de Freitas\nDescrição _EXAME MAPEADO_\n\n_[61E364D4-477C0BF0-67C8AEEB3AC769.98568499] [http://chamado.capc.com.br/front/document.send.php?docid=553&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:07\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 17:05]\nAutor Vinícius Caetano de Freitas\nDescrição _FORMULÁRIO CRIADO 2916_\n\n_[61E364D4-477C0BF0-67C8AE71419227.79421988] [http://chamado.capc.com.br/front/document.send.php?docid=552&#38;itemtype=Ticket&#38;items_id=2025030505]_\nData de abertura 2025-03-05 17:05\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição MNEMÔNICO LABORATÓRIO SOFTLAB: DENGG\nData de abertura 2025-03-05 16:57\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030505/solved.1741205271.1325248378@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2779, 'Ticket', 2025030509, 4, 0, 0, 0, '2025-03-05 20:51:57', '2025-03-05 20:51:57', NULL, '[GLPI #2025030509] Novo usuário em atribuídos Arquivo XML plano Mediservic', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030509] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Arquivo XML plano Mediservic&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Arquivo XML plano Mediservic &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Paula Custodio da Costa      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 15:48 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Softlab      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Arquivo XML plano Mediservic\n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-03-05 15:48\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Novo\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Softlab  \n Descrição : Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco\n\n \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030509/assign_user.1741207917.123482120@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
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O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Arquivo XML plano Mediservic\n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-03-05 15:48\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Softlab  \n Descrição : Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco\n\n \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030509/observer_user.1741207917.1570920600@br262.hostgator.com.br', '', 'mailing', 'observer_user'),
(2781, 'Ticket', 2025030509, 4, 0, 0, 0, '2025-03-05 20:51:57', '2025-03-05 20:51:57', NULL, '[GLPI #2025030509] Novo usuário em observadores Arquivo XML plano Mediservic', 'chamado@capc.com.br', 'Ticket', 'yarasilva@capc.com.br', 'Yara Jose da Silva', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030509] Novo usu&#38;aacute;rio em observadores Arquivo XML plano Mediservic&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Arquivo XML plano Mediservic &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Paula Custodio da Costa      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 15:48 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Softlab      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Arquivo XML plano Mediservic\n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-03-05 15:48\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Softlab  \n Descrição : Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco\n\n \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030509/observer_user.1741207917.2135314911@br262.hostgator.com.br', '', 'mailing', 'observer_user'),
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O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: &#60;span style=\"color: rgb(35, 111, 161);\"&#62;80071&#60;/span&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030509 \n\n Chamado: Descrição\n\n Título : Arquivo XML plano Mediservic\n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-03-05 15:48\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Softlab  \n Descrição : Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco\n\n \n \n\n\n[2025-03-05 17:52]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR ND ENGENHARIA.\n\nORDEM DE SERVIÇO GERADA: 80071\nData de abertura 2025-03-05 17:52\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030509/add_followup.1741207955.1660231809@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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(2783, 'Ticket', 2025030509, 4, 0, 0, 0, '2025-03-05 20:52:35', '2025-03-05 20:52:35', NULL, '[GLPI #2025030509] Novo acompanhamento Arquivo XML plano Mediservic', 'chamado@capc.com.br', 'Ticket', 'faturamento@capc.com.br', 'Ana Paula Custodio da Costa', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030509] Novo acompanhamento Arquivo XML plano Mediservic&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Arquivo XML plano Mediservic &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Paula Custodio da Costa      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 15:48 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Softlab      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: &#60;span style=\"color: rgb(35, 111, 161);\"&#62;80071&#60;/span&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Arquivo XML plano Mediservic\n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-03-05 15:48\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Softlab  \n Descrição : Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco\n\n \n \n\n\n[2025-03-05 17:52]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR ND ENGENHARIA.\n\nORDEM DE SERVIÇO GERADA: 80071\nData de abertura 2025-03-05 17:52\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030509/add_followup.1741207955.1495497521@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2784, 'Ticket', 2025030509, 4, 0, 0, 0, '2025-03-05 20:52:35', '2025-03-05 20:52:35', NULL, '[GLPI #2025030509] Novo acompanhamento Arquivo XML plano Mediservic', 'chamado@capc.com.br', 'Ticket', 'yarasilva@capc.com.br', 'Yara Jose da Silva', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025030509] Novo acompanhamento Arquivo XML plano Mediservic&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Arquivo XML plano Mediservic &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Paula Custodio da Costa      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-03-05 15:48 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Softlab      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-05 17:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuada abertura do chamado externo para o fornecedor ND Engenharia.&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Ordem de Serviço gerada: &#60;span style=\"color: rgb(35, 111, 161);\"&#62;80071&#60;/span&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-05 17:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025030509&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Arquivo XML plano Mediservic\n Requerentes :  Ana Paula Custodio da Costa  \n Data de abertura : 2025-03-05 15:48\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Softlab  \n Descrição : Ola boa tarde. O arquivo XML deste plano mediservic esta dando erro. Ele tem que ficar igual o arquivo XML do Bradesco\n\n \n \n\n\n[2025-03-05 17:52]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADA ABERTURA DO CHAMADO EXTERNO PARA O FORNECEDOR ND ENGENHARIA.\n\nORDEM DE SERVIÇO GERADA: 80071\nData de abertura 2025-03-05 17:52\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030509/add_followup.1741207955.882855215@br262.hostgator.com.br', '', 'mailing', 'add_followup');

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_rackmodels`
--

