INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2680, 'Ticket', 2025022515, 4, 0, 0, 0, '2025-03-03 15:01:15', '2025-03-03 15:01:15', NULL, '[GLPI #2025022515] Novo usuário em atribuídos HOSPITAL SÃO DOMINGOS', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022515] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos HOSPITAL S&#38;Atilde;O DOMINGOS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62;  &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para grupos&#60;/span&#62;&#38;#160;: Matriz &#38;gt; TI - Tecnologia da Informa&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-01 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-01 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:40]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;computador com as instalações dos principais softwares ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (planejado)\n Atribuído para grupos : Matriz &#62; TI - Tecnologia da Informação \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/assign_user.1741014076.673265760@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
(2681, 'Ticket', 2025022515, 4, 0, 0, 0, '2025-03-03 15:02:03', '2025-03-03 15:02:03', NULL, '[GLPI #2025022515] Chamado solucionado HOSPITAL SÃO DOMINGOS', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022515] Chamado solucionado HOSPITAL S&#38;Atilde;O DOMINGOS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:02&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;computador com as instalações dos principais softwares ok &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:40&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:02\n Tipo de solução : \n Solução : _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_ \n \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-03 12:02]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_\nData de abertura 2025-03-03 12:02\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/solved.1741014124.1574107275@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2682, 'Ticket', 2025022515, 4, 0, 0, 0, '2025-03-03 15:02:03', '2025-03-03 15:02:03', NULL, '[GLPI #2025022515] Chamado solucionado HOSPITAL SÃO DOMINGOS', 'chamado@capc.com.br', 'Ticket', 'dirael@capc.com.br', 'Dirael Costa De Farias', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022515] Chamado solucionado HOSPITAL S&#38;Atilde;O DOMINGOS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:02&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-01 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-01 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:02\n Tipo de solução : \n Solução : _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_ \n \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-03 12:02]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_\nData de abertura 2025-03-03 12:02\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/solved.1741014124.231226026@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2683, 'Ticket', 2025022515, 4, 0, 0, 0, '2025-03-03 15:02:03', '2025-03-03 15:02:03', NULL, '[GLPI #2025022515] Chamado solucionado HOSPITAL SÃO DOMINGOS', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022515] Chamado solucionado HOSPITAL S&#38;Atilde;O DOMINGOS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:02&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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[2025-03-01 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-01 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:02\n Tipo de solução : \n Solução : _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_ \n \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-03 12:02]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_\nData de abertura 2025-03-03 12:02\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/solved.1741014124.1525009727@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2684, 'Ticket', 2025022515, 4, 0, 0, 0, '2025-03-03 15:02:03', '2025-03-03 15:02:03', NULL, '[GLPI #2025022515] Chamado solucionado HOSPITAL SÃO DOMINGOS', 'chamado@capc.com.br', 'Ticket', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022515] Chamado solucionado HOSPITAL S&#38;Atilde;O DOMINGOS&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:02&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:HOSPITAL S&#38;Atilde;O DOMINGOS &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Dirael Costa De Farias      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-25 16:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:02]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado a instalação do posto referente aos equipamentos envolvendo a  TI hoje dia 03/03/2025.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado concluido com sucesso&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:02&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-01 11:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Equipamentos perante a TI estão ok&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;Operacional ok para instalação no local.&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-01 11:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 17:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;solicitada a impresora de atendimento&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 17:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022515_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:02\n Tipo de solução : \n Solução : _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_ \n \n\n Chamado: Descrição\n\n Título : HOSPITAL SÃO DOMINGOS\n Requerentes :  Dirael Costa De Farias  \n Data de abertura : 2025-02-25 16:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática  \n Descrição : HOSPITAL SÃO DOMINGOS - Semana que vem, 24 a 28 de fevereiro, iremos começar no hospital são Francisco, preciso que providencie o computador, periféricos, impressoras, e o que mais achar necessário para o funcionamento da unidade. \n\n \n \n\n\n[2025-03-03 12:02]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADO A INSTALAÇÃO DO POSTO REFERENTE AOS EQUIPAMENTOS ENVOLVENDO A  TI HOJE DIA 03/03/2025._\n\n_CHAMADO CONCLUIDO COM SUCESSO_\nData de abertura 2025-03-03 12:02\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-01 11:06]\nAutor Vinícius Caetano de Freitas\nDescrição _Equipamentos perante a TI estão ok\n_Operacional ok para instalação no local.\nData de abertura 2025-03-01 11:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:40]\nAutor Vinícius Caetano de Freitas\nDescrição _COMPUTADOR COM AS INSTALAÇÕES DOS PRINCIPAIS SOFTWARES OK _\nData de abertura 2025-02-28 17:40\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 17:14]\nAutor Vinícius Caetano de Freitas\nDescrição _SOLICITADA A IMPRESORA DE ATENDIMENTO_\nData de abertura 2025-02-28 17:14\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022515/solved.1741014124.340373230@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2685, 'Ticket', 2025021501, 4, 0, 0, 0, '2025-03-03 15:25:41', '2025-03-03 15:25:41', NULL, '[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO ', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:25&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:MASCARA DE RESULTADO  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-15 08:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: Alto&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;EXAME REALIZADO NO HERMES PARDINI&#60;/p&#62;\n&#60;p&#62;PEDIDO 424235-02&#60;/p&#62;\n&#60;p&#62;EXAME  (DOXAT) DAO PLUS  -  CAPC&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;DIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:25]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:25&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:25\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-03-03 12:25]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-03 12:25\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/solved.1741015542.1770742273@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2686, 'Ticket', 2025021501, 4, 0, 0, 0, '2025-03-03 15:25:41', '2025-03-03 15:25:41', NULL, '[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO ', 'chamado@capc.com.br', 'Ticket', 'jerry@capc.com.br', 'Jerry Jose Soares', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:25&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:MASCARA DE RESULTADO  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-15 08:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: Alto&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;EXAME REALIZADO NO HERMES PARDINI&#60;/p&#62;\n&#60;p&#62;PEDIDO 424235-02&#60;/p&#62;\n&#60;p&#62;EXAME  (DOXAT) DAO PLUS  -  CAPC&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;DIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:25]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:25&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:25\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-03-03 12:25]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-03 12:25\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/solved.1741015542.1430413622@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2687, 'Ticket', 2025021501, 4, 0, 0, 0, '2025-03-03 15:25:41', '2025-03-03 15:25:41', NULL, '[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO ', 'chamado@capc.com.br', 'Ticket', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:25&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:MASCARA DE RESULTADO  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-15 08:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: Alto&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; 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text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:25&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:25\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-03-03 12:25]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-03 12:25\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/solved.1741015542.1240910449@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2688, 'Ticket', 2025021501, 4, 0, 0, 0, '2025-03-03 15:25:41', '2025-03-03 15:25:41', NULL, '[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO ', 'chamado@capc.com.br', 'Ticket', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021501] Chamado solucionado MASCARA DE RESULTADO &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 12:25&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:MASCARA DE RESULTADO  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-15 08:23 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: Alto&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;EXAME REALIZADO NO HERMES PARDINI&#60;/p&#62;\n&#60;p&#62;PEDIDO 424235-02&#60;/p&#62;\n&#60;p&#62;EXAME  (DOXAT) DAO PLUS  -  CAPC&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62;DIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:25]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2908 com o nome de  DIAMINA OXIDASE (DAO PLUS) - HP&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , não possui exame no atual momento para realizar todos os testes, ficanado acordado entre as partes que quando tirar um exame caso ocorra alguma inconformidade será reaberto esse chamado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:25&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2908 - DUAMINA OXIDASE (DAO PLUS) - HP&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c2120dbdc501.17469342\" width=\"468\" src=\"/front/document.send.php?docid=540&#38;amp;itemtype=Ticket&#38;amp;items_id=2025021501\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:52]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.&#60;/p&#62;\r\n&#60;p&#62;Segue em anexo a mascara ( com resultado em questão )&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:52&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-15 10:50]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise por complexidade do exame&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-15 10:50&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021501_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 12:25\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._ \n \n\n Chamado: Descrição\n\n Título : MASCARA DE RESULTADO \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-15 08:23\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Alto\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : EXAME REALIZADO NO HERMES PARDINI\n\nPEDIDO 424235-02\n\nEXAME  (DOXAT) DAO PLUS  -  CAPC\n\n \n\nDIAMINA OXIDASE (DAO PLUS), ATIVIDADE DA ENZIMA [DOX-AT]    - HERMES PARDINI\n\n \n\n \n\n \n \n\n\n[2025-03-03 12:25]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2908 COM O NOME DE  DIAMINA OXIDASE (DAO PLUS) - HP_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , NÃO POSSUI EXAME NO ATUAL MOMENTO PARA REALIZAR TODOS OS TESTES, FICANADO ACORDADO ENTRE AS PARTES QUE QUANDO TIRAR UM EXAME CASO OCORRA ALGUMA INCONFORMIDADE SERÁ REABERTO ESSE CHAMADO._\nData de abertura 2025-03-03 12:25\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-28 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2908 - DUAMINA OXIDASE (DAO PLUS) - HP_\n\n_[61E364D4-477C0BF0-67C2120DBDC501.17469342] [http://chamado.capc.com.br/front/document.send.php?docid=540&#38;itemtype=Ticket&#38;items_id=2025021501]_\nData de abertura 2025-02-28 16:44\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:52]\nAutor Vinícius Caetano de Freitas\nDescrição Necessario criar uma mascara complexa, e análisar se é possivel criar ou anexar essa mascara de resultados no padrão do laboratório.\n\nSegue em anexo a mascara ( com resultado em questão )\nData de abertura 2025-02-15 10:52\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-15 10:50]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE POR COMPLEXIDADE DO EXAME_\nData de abertura 2025-02-15 10:50\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021501/solved.1741015542.1898131524@br262.hostgator.com.br', '', 'mailing', 'solved'),
(2689, 'Ticket', 2025021314, 4, 0, 0, 0, '2025-03-03 15:26:47', '2025-03-03 15:26:47', NULL, '[GLPI #2025021314] Novo acompanhamento Correção de whatsApp e liberação de linha', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021314] Novo acompanhamento Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021314\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-13 12:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:26]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciado o procedimento com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"57\"&#62;@Miriam Flores da Silva Damasceno&#60;/span&#62;, porém está de recesso atualmente, possivelmente será concluido na proxima quarta dia 05/03/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:26&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-13 16:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br /&#62;&#60;br /&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-13 16:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021314 \n\n Chamado: Descrição\n\n Título : Correção de whatsApp e liberação de linha\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-13 12:01\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular\n \n\n\n[2025-03-03 12:26]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIADO O PROCEDIMENTO COM A @MIRIAM FLORES DA SILVA DAMASCENO, PORÉM ESTÁ DE RECESSO ATUALMENTE, POSSIVELMENTE SERÁ CONCLUIDO NA PROXIMA QUARTA DIA 05/03/2025_\nData de abertura 2025-03-03 12:26\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 16:06]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIANDO O PROCEDIMENTO PARA EFETUAR A TRANSFERENCIA DO NUMERO PARA O NUMERO 62 3773 8268_\nData de abertura 2025-02-28 16:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-13 16:32]\nAutor Vinícius Caetano de Freitas\nDescrição _Whatsapp\n_- Em análise do backup para troca de número\n\n_Linha Telefonica\n_- Em análise para solicitação da liberação de ligação externa\nData de abertura 2025-02-13 16:32\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021314/add_followup.1741015607.735184848@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2690, 'Ticket', 2025021314, 4, 0, 0, 0, '2025-03-03 15:26:47', '2025-03-03 15:26:47', NULL, '[GLPI #2025021314] Novo acompanhamento Correção de whatsApp e liberação de linha', 'chamado@capc.com.br', 'Ticket', 'departamentopessoal@capc.com.br', 'Miriam  Flores da Silva Damasceno', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021314] Novo acompanhamento Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-13 12:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:26]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciado o procedimento com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"57\"&#62;@Miriam Flores da Silva Damasceno&#60;/span&#62;, porém está de recesso atualmente, possivelmente será concluido na proxima quarta dia 05/03/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:26&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-13 16:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br /&#62;&#60;br /&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-13 16:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Correção de whatsApp e liberação de linha\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-13 12:01\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular\n \n\n\n[2025-03-03 12:26]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIADO O PROCEDIMENTO COM A @MIRIAM FLORES DA SILVA DAMASCENO, PORÉM ESTÁ DE RECESSO ATUALMENTE, POSSIVELMENTE SERÁ CONCLUIDO NA PROXIMA QUARTA DIA 05/03/2025_\nData de abertura 2025-03-03 12:26\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 16:06]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIANDO O PROCEDIMENTO PARA EFETUAR A TRANSFERENCIA DO NUMERO PARA O NUMERO 62 3773 8268_\nData de abertura 2025-02-28 16:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-13 16:32]\nAutor Vinícius Caetano de Freitas\nDescrição _Whatsapp\n_- Em análise do backup para troca de número\n\n_Linha Telefonica\n_- Em análise para solicitação da liberação de ligação externa\nData de abertura 2025-02-13 16:32\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021314/add_followup.1741015607.704838218@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Miriam  Flores da Silva Damasceno      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-13 12:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:26]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciado o procedimento com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"57\"&#62;@Miriam Flores da Silva Damasceno&#60;/span&#62;, porém está de recesso atualmente, possivelmente será concluido na proxima quarta dia 05/03/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:26&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 16:06]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciando o procedimento para efetuar a transferencia do numero para o numero 62 3773 8268&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 16:06&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-13 16:32]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Whatsapp&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise do backup para troca de número&#60;br /&#62;&#60;br /&#62;&#60;em&#62;&#60;strong&#62;Linha Telefonica&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;- Em análise para solicitação da liberação de ligação externa&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-13 16:32&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 3&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025021314&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Correção de whatsApp e liberação de linha\n Requerentes :  Miriam  Flores da Silva Damasceno  \n Data de abertura : 2025-02-13 12:01\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Pendente\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Outros &#62; Telefone  \n Descrição : Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular\n \n\n\n[2025-03-03 12:26]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIADO O PROCEDIMENTO COM A @MIRIAM FLORES DA SILVA DAMASCENO, PORÉM ESTÁ DE RECESSO ATUALMENTE, POSSIVELMENTE SERÁ CONCLUIDO NA PROXIMA QUARTA DIA 05/03/2025_\nData de abertura 2025-03-03 12:26\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 16:06]\nAutor Vinícius Caetano de Freitas\nDescrição _INICIANDO O PROCEDIMENTO PARA EFETUAR A TRANSFERENCIA DO NUMERO PARA O NUMERO 62 3773 8268_\nData de abertura 2025-02-28 16:06\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-13 16:32]\nAutor Vinícius Caetano de Freitas\nDescrição _Whatsapp\n_- Em análise do backup para troca de número\n\n_Linha Telefonica\n_- Em análise para solicitação da liberação de ligação externa\nData de abertura 2025-02-13 16:32\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 3\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025021314/add_followup.1741015607.1553833221@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2692, 'Ticket', 2025021314, 4, 0, 0, 0, '2025-03-03 15:26:47', '2025-03-03 15:26:47', NULL, '[GLPI #2025021314] Usuário mencionado Correção de whatsApp e liberação de linha', 'chamado@capc.com.br', 'Ticket', 'miriam@capc.com.br', 'Miriam  Flores da Silva Damasceno', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025021314] Usu&#38;aacute;rio mencionado Corre&#38;ccedil;&#38;atilde;o de whatsApp e libera&#38;ccedil;&#38;atilde;o de linha&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; 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Data de abertura&#60;/span&#62;&#38;#160;:2025-02-13 12:01 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Pendente&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Outros &#38;gt; Telefone      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Solicito a possibilidade de backup do aplicativo de whatsApp pois tivemos perda de registros de conversas com a nova atualização da central de telefone e tbm a mudança do numero de cadastro no whatsApp, solicito tbm a liberação da linha telefônica fixa para fazer ligações para fixo e celular&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 12:26]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Iniciado o procedimento com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"57\"&#62;@Miriam Flores da Silva Damasceno&#60;/span&#62;, porém está de recesso atualmente, possivelmente será concluido na proxima quarta dia 05/03/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:26&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; 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[2025-03-03 12:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito, o usuario atual que foi informado que irá ficar no local é o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"208\"&#62;@Fabio Luiz Camelo dos Santos&#60;/span&#62; .&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Cabe o supervisor repassar quem for ficar no local para solicitar alteração do perfil.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Feito, o usuario atual que foi informado que irá ficar no local é o &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"208\"&#62;@Fabio Luiz Camelo dos Santos&#60;/span&#62; .&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Cabe o supervisor repassar quem for ficar no local para solicitar alteração do perfil.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 12:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; 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Softlab &#62; Convenio  \n Descrição : Solicito a configuração de liberação de resultados, para a Origem Hospital São Domingos - Liberar resultado com Dívida ativa.\n\nConvênios - HOSPSDSUS - Hospital São Domingos ( SUS)\n\nConvênios - HOSPSDPART - Hospital São Domingos ( PARTICULAR)\n \n\n Data da solução : 2025-03-03 12:42\n Tipo de solução : \n Solução : \n \n\n\n[2025-03-03 12:42]\nAutor Vinícius Caetano de Freitas\nDescrição _FEITO, O USUARIO ATUAL QUE FOI INFORMADO QUE IRÁ FICAR NO LOCAL É O @FABIO LUIZ CAMELO DOS SANTOS ._\n\n_CABE O SUPERVISOR REPASSAR QUEM FOR FICAR NO LOCAL PARA SOLICITAR ALTERAÇÃO DO PERFIL._\nData de abertura 2025-03-03 12:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025030304/closed.1741016540.1283609087@br262.hostgator.com.br', '', 'mailing', 'closed'),
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(2702, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 16:13:24', '2025-03-03 16:13:24', NULL, '[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (planejado)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 13:13]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2913  - TESTOSTERONA BIO - HP 022025_\nData de abertura 2025-03-03 13:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1741018404.1488103538@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2703, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 16:13:24', '2025-03-03 16:13:24', NULL, '[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'jerry@capc.com.br', 'Jerry Jose Soares', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (planejado)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 13:13]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2913  - TESTOSTERONA BIO - HP 022025_\nData de abertura 2025-03-03 13:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1741018405.1978030751@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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(2704, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 16:13:24', '2025-03-03 16:13:24', NULL, '[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Novo acompanhamento testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (planejado)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (planejado)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 13:13]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2913  - TESTOSTERONA BIO - HP 022025_\nData de abertura 2025-03-03 13:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/add_followup.1741018405.1380582263@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(2705, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 16:14:55', '2025-03-03 16:14:55', NULL, '[GLPI #2025022703] Chamado solucionado testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'chamado@capc.com.br', 'vinicius', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Chamado solucionado testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 13:14&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2913 com o nome de  TESTOSTERONA BIO -HP 022025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"198\"&#62;@Jerry Jose Soares&#60;/span&#62;... Consta em anexo o resultado com o formulario já criado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2913 com o nome de  TESTOSTERONA BIO -HP 022025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"198\"&#62;@Jerry Jose Soares&#60;/span&#62;... Consta em anexo o resultado com o formulario já criado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 13:14\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2913 COM O NOME DE  TESTOSTERONA BIO -HP 022025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , @JERRY JOSE SOARES... CONSTA EM ANEXO O RESULTADO COM O FORMULARIO JÁ CRIADO._ \n \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 13:14]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2913 COM O NOME DE  TESTOSTERONA BIO -HP 022025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , @JERRY JOSE SOARES... CONSTA EM ANEXO O RESULTADO COM O FORMULARIO JÁ CRIADO._\nData de abertura 2025-03-03 13:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-03 13:13]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2913  - TESTOSTERONA BIO - HP 022025_\nData de abertura 2025-03-03 13:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/solved.1741018496.483957144@br262.hostgator.com.br', '', 'mailing', 'solved');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(2706, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 16:14:55', '2025-03-03 16:14:55', NULL, '[GLPI #2025022703] Chamado solucionado testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'jerry@capc.com.br', 'Jerry Jose Soares', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Chamado solucionado testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 13:14&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2913 com o nome de  TESTOSTERONA BIO -HP 022025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"198\"&#62;@Jerry Jose Soares&#60;/span&#62;... Consta em anexo o resultado com o formulario já criado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2913 com o nome de  TESTOSTERONA BIO -HP 022025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"198\"&#62;@Jerry Jose Soares&#60;/span&#62;... Consta em anexo o resultado com o formulario já criado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 13:14\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2913 COM O NOME DE  TESTOSTERONA BIO -HP 022025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , @JERRY JOSE SOARES... CONSTA EM ANEXO O RESULTADO COM O FORMULARIO JÁ CRIADO._ \n \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 13:14]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2913 COM O NOME DE  TESTOSTERONA BIO -HP 022025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , @JERRY JOSE SOARES... CONSTA EM ANEXO O RESULTADO COM O FORMULARIO JÁ CRIADO._\nData de abertura 2025-03-03 13:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-03 13:13]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2913  - TESTOSTERONA BIO - HP 022025_\nData de abertura 2025-03-03 13:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/solved.1741018496.514553952@br262.hostgator.com.br', '', 'mailing', 'solved');
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(2707, 'Ticket', 2025022703, 4, 0, 0, 0, '2025-03-03 16:14:55', '2025-03-03 16:14:55', NULL, '[GLPI #2025022703] Chamado solucionado testosterona biodisponivel ', 'chamado@capc.com.br', 'Ticket', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Ticket', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025022703] Chamado solucionado testosterona biodisponivel &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 2 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-03-03 13:14&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2913 com o nome de  TESTOSTERONA BIO -HP 022025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"198\"&#62;@Jerry Jose Soares&#60;/span&#62;... Consta em anexo o resultado com o formulario já criado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:testosterona biodisponivel  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jerry Jose Soares      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-27 08:43 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Alterar M&#38;aacute;scara de Resultados      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;verificar integracao  e interfaceamento e mascara do exame&#60;/p&#62;\n&#60;p&#62;testosterona biodisponivel &#60;/p&#62;\n&#60;p&#62;pedido 262782-03&#60;/p&#62;\n&#60;p&#62;TESTB lab capc&#60;/p&#62;\n&#60;p&#62;T1BIOD hermes pardini&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;&#60;em&#62;O formulário criado nesse exame foi o de Número 2913 com o nome de  TESTOSTERONA BIO -HP 022025&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Efetuado o mapeamento para o  resultado final.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;&#60;em&#62;Obs.: Atualmente perante o contato realizado com responsável &#60;a class=\"user-mention\" href=\"http://chamado.capc.com.br/front/user.form.php?id=216\"&#62;@Heloisa Viana Camelo&#60;/a&#62;  , &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"198\"&#62;@Jerry Jose Soares&#60;/span&#62;... Consta em anexo o resultado com o formulario já criado.&#60;/em&#62;&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 13:13]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Máscara criada e mapeada&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Formulário 2913  - TESTOSTERONA BIO - HP 022025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 13:13&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-03-03 07:23]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Informações da Máscara&#60;br /&#62;&#60;br /&#62;&#60;/strong&#62;---------------------------------------------&#60;/p&#62;\r\n&#60;pre class=\"jss577\"&#62;GLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:         nmol/L\r\n\r\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\r\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\r\n\r\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\r\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\r\n                        \r\n   NOTA: \r\n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \r\n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\r\n\r\n\r\n TESTOSTERONA TOTAL\r\n\r\n   MÉTODO: QUIMIOLUMINESCÊNCIA\r\n\r\n RESULTADO:        ng/dL\r\n\r\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\r\n                                     MULHER : DE  12 A  60 ng/dL\r\n\r\n                        PEDIÁTRICOS: SEXO MASCULINO:\r\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\r\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\r\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\r\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\r\n\r\n                                     SEXO FEMININO:\r\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\r\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\r\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\r\n\r\n\r\n TESTOSTERONA BIODISPONÍVEL\r\n\r\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\r\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\r\n\r\n RESULTADO:       ng/dL\r\n\r\n\r\n VALORES DE REFERÊNCIA: \r\n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\r\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\r\n\r\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\r\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\r\n\r\n\r\n&#60;/pre&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-03-03 07:23&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:14]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;Fomos realizar o análise da máscara de resultado no Hermes Pardini&#60;/p&#62;\r\n&#60;p&#62;Site estáfora do ar &#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67c1fd061bf245.61943329\" width=\"457\" src=\"/front/document.send.php?docid=538&#38;amp;itemtype=Ticket&#38;amp;items_id=2025022703\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:14&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;✅ &#60;em&#62;&#60;strong&#62;Efetuada a correção da categoria&#60;/strong&#62;&#60;/em&#62; ✅ &#60;br /&#62;&#60;br /&#62;➡️ &#60;em&#62;&#60;strong&#62;Categoria Correta: Informática -&#38;gt; Exames -&#38;gt; Alterar Máscara de Resultados&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-28 15:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;⚠️ &#60;strong&#62;Atenção  &#60;/strong&#62;⚠️  &#60;br /&#62;&#60;br /&#62;🔴 &#60;strong&#62;chamado aberto na categoria errada&#60;/strong&#62; 🔴&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-28 15:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 5&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025022703_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 2 dias\n Data da solução : 2025-03-03 13:14\n Tipo de solução : \n Solução : _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2913 COM O NOME DE  TESTOSTERONA BIO -HP 022025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , @JERRY JOSE SOARES... CONSTA EM ANEXO O RESULTADO COM O FORMULARIO JÁ CRIADO._ \n \n\n Chamado: Descrição\n\n Título : testosterona biodisponivel \n Requerentes :  Jerry Jose Soares  \n Data de abertura : 2025-02-27 08:43\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Exames &#62; Alterar Máscara de Resultados  \n Descrição : verificar integracao  e interfaceamento e mascara do exame\n\ntestosterona biodisponivel \n\npedido 262782-03\n\nTESTB lab capc\n\nT1BIOD hermes pardini\n\n \n\n \n \n\n\n[2025-03-03 13:14]\nAutor Vinícius Caetano de Freitas\nDescrição _O FORMULÁRIO CRIADO NESSE EXAME FOI O DE NÚMERO 2913 COM O NOME DE  TESTOSTERONA BIO -HP 022025_\n\n_EFETUADO O MAPEAMENTO PARA O  RESULTADO FINAL._\n\n_OBS.: ATUALMENTE PERANTE O CONTATO REALIZADO COM RESPONSÁVEL @HELOISA VIANA CAMELO [http://chamado.capc.com.br/front/user.form.php?id=216]  , @JERRY JOSE SOARES... CONSTA EM ANEXO O RESULTADO COM O FORMULARIO JÁ CRIADO._\nData de abertura 2025-03-03 13:14\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-03-03 13:13]\nAutor Vinícius Caetano de Freitas\nDescrição _MÁSCARA CRIADA E MAPEADA_\n\n_FORMULÁRIO 2913  - TESTOSTERONA BIO - HP 022025_\nData de abertura 2025-03-03 13:13\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-03-03 07:23]\nAutor Vinícius Caetano de Freitas\nDescrição Informações da Máscara\n\n---------------------------------------------\n\nGLOBULINA LIGADORA DE HORMÔNIOS SEXUAIS - SHBG\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:         nmol/L\n\n VALORES DE REFERÊNCIA: HOMEM DE 21 A 49 ANOS: DE 14,6 A  94,6 nmol/L\n                        HOMEM DE 50 A 89 ANOS: DE 21,6 A 113,1 nmol/L\n\n                        MULHER PRÉ-MENOPAUSA : DE 21,8 A 157,7 nmol/L\n                        MULHER PÓS-MENOPAUSA : DE 23,2 A 159,1 nmol/L\n                        \n   NOTA: \n   - Mulheres  em  uso  de  contraceptivo  hormonal ou terapia  de reposição \n     hormonal à base de estrógenos podem apresentar níveis elevados de SHBG.\n\n TESTOSTERONA TOTAL\n\n   MÉTODO: QUIMIOLUMINESCÊNCIA\n\n RESULTADO:        ng/dL\n\n VALORES DE REFERÊNCIA: ADULTOS    : HOMEM  : DE 165 A 753 ng/dL\n                                     MULHER : DE  12 A  60 ng/dL\n\n                        PEDIÁTRICOS: SEXO MASCULINO:\n                                     INFERIOR A 1 ANO: ATÉ 263 ng/dL\n                                     DE 1  A 11 ANOS : ATÉ  26 ng/dL\n                                     DE 12 A 14 ANOS : ATÉ 671 ng/dL\n                                     DE 15 A 18 ANOS : DE  171 A 756 ng/dL\n\n                                     SEXO FEMININO:\n                                     INFERIOR A 1 ANO: ATÉ 34 ng/dL\n                                     DE  1 A 11 ANOS : ATÉ 26 ng/dL\n                                     DE 12 A 18 ANOS : DE  11 A 56 ng/dL\n\n TESTOSTERONA BIODISPONÍVEL\n\n   MÉTODO: CÁLCULO BASEADO NOS NÍVEIS DE TESTOSTERONA TOTAL E SHBG,\n           SEGUNDO VERMEULEN, A.ET AL., 1999.\n\n RESULTADO:       ng/dL\n\n VALORES DE REFERÊNCIA: \n   HOMEM DE 21 A 49 ANOS                 : DE 71,0 A 346,0 ng/dL\n   HOMEM DE 50 A 89 ANOS                 : DE 42,0 A 238,0 ng/dL\n\n   MULHER DE 21 A 60 ANOS (PRÉ-MENOPAUSA): DE  2,0 A  26,1 ng/dL\n   MULHER DE 45 A 87 ANOS (PÓS-MENOPAUSA): DE  1,3 A  20,7 ng/dL\nData de abertura 2025-03-03 07:23\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:14]\nAutor Vinícius Caetano de Freitas\nDescrição Fomos realizar o análise da máscara de resultado no Hermes Pardini\n\nSite estáfora do ar \n\n[61e364d4-477c0bf0-67c1fd061bf245.61943329] [http://chamado.capc.com.br/front/document.send.php?docid=538&#38;itemtype=Ticket&#38;items_id=2025022703]\nData de abertura 2025-02-28 15:14\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ✅ _EFETUADA A CORREÇÃO DA CATEGORIA_ ✅ \n\n➡️ _CATEGORIA CORRETA: INFORMÁTICA -&#62; EXAMES -&#62; ALTERAR MÁSCARA DE RESULTADOS_\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-28 15:12]\nAutor Vinícius Caetano de Freitas\nDescrição ⚠️ ATENÇÃO  ⚠️  \n\n🔴 CHAMADO ABERTO NA CATEGORIA ERRADA 🔴\nData de abertura 2025-02-28 15:12\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 5\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025022703/solved.1741018496.39836549@br262.hostgator.com.br', '', 'mailing', 'solved');
