CREATE TABLE `glpi_printers_cartridgeinfos` (
  `id` int(10) UNSIGNED NOT NULL,
  `printers_id` int(10) UNSIGNED NOT NULL,
  `property` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_printertypes`
--

CREATE TABLE `glpi_printertypes` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_printertypes`
--

INSERT INTO `glpi_printertypes` (`id`, `name`, `comment`, `date_mod`, `date_creation`) VALUES
(1, 'Multifuncional', '', '2023-08-23 19:49:24', '2023-08-23 19:49:24'),
(2, 'Jato de Tinta', '', '2023-08-23 19:49:53', '2023-08-23 19:49:53'),
(3, 'A Laser', '', '2023-08-23 19:50:10', '2023-08-23 19:50:10'),
(4, 'LED', '', '2023-08-23 19:50:24', '2023-08-23 19:50:24'),
(5, 'Etiquetadora', '', '2023-08-23 19:50:39', '2023-08-23 19:50:39'),
(6, 'Térmica', '', '2024-01-30 21:16:06', '2024-01-30 21:16:06');

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problemcosts`
--

CREATE TABLE `glpi_problemcosts` (
  `id` int(10) UNSIGNED NOT NULL,
  `problems_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT '0',
  `cost_time` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `cost_fixed` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `cost_material` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `budgets_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problems`
--

CREATE TABLE `glpi_problems` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  `status` int(11) NOT NULL DEFAULT '1',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `solvedate` timestamp NULL DEFAULT NULL,
  `closedate` timestamp NULL DEFAULT NULL,
  `time_to_resolve` timestamp NULL DEFAULT NULL,
  `users_id_recipient` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `users_id_lastupdater` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `urgency` int(11) NOT NULL DEFAULT '1',
  `impact` int(11) NOT NULL DEFAULT '1',
  `priority` int(11) NOT NULL DEFAULT '1',
  `itilcategories_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `impactcontent` longtext COLLATE utf8mb4_unicode_ci,
  `causecontent` longtext COLLATE utf8mb4_unicode_ci,
  `symptomcontent` longtext COLLATE utf8mb4_unicode_ci,
  `actiontime` int(11) NOT NULL DEFAULT '0',
  `begin_waiting_date` timestamp NULL DEFAULT NULL,
  `waiting_duration` int(11) NOT NULL DEFAULT '0',
  `close_delay_stat` int(11) NOT NULL DEFAULT '0',
  `solve_delay_stat` int(11) NOT NULL DEFAULT '0',
  `date_creation` timestamp NULL DEFAULT NULL,
  `locations_id` int(10) UNSIGNED NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problems_suppliers`
--

CREATE TABLE `glpi_problems_suppliers` (
  `id` int(10) UNSIGNED NOT NULL,
  `problems_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `suppliers_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `type` int(11) NOT NULL DEFAULT '1',
  `use_notification` tinyint(4) NOT NULL DEFAULT '0',
  `alternative_email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problems_tickets`
--

CREATE TABLE `glpi_problems_tickets` (
  `id` int(10) UNSIGNED NOT NULL,
  `problems_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `tickets_id` int(10) UNSIGNED NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problems_users`
--

CREATE TABLE `glpi_problems_users` (
  `id` int(10) UNSIGNED NOT NULL,
  `problems_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `users_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `type` int(11) NOT NULL DEFAULT '1',
  `use_notification` tinyint(4) NOT NULL DEFAULT '0',
  `alternative_email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problemtasks`
--

CREATE TABLE `glpi_problemtasks` (
  `id` int(10) UNSIGNED NOT NULL,
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `problems_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `taskcategories_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `date` timestamp NULL DEFAULT NULL,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `users_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `users_id_editor` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `users_id_tech` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `groups_id_tech` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `actiontime` int(11) NOT NULL DEFAULT '0',
  `state` int(11) NOT NULL DEFAULT '0',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `tasktemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `timeline_position` tinyint(4) NOT NULL DEFAULT '0',
  `is_private` tinyint(4) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problemtemplatehiddenfields`
--

CREATE TABLE `glpi_problemtemplatehiddenfields` (
  `id` int(10) UNSIGNED NOT NULL,
  `problemtemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `num` int(11) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problemtemplatemandatoryfields`
--

CREATE TABLE `glpi_problemtemplatemandatoryfields` (
  `id` int(10) UNSIGNED NOT NULL,
  `problemtemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `num` int(11) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_problemtemplatemandatoryfields`
--

INSERT INTO `glpi_problemtemplatemandatoryfields` (`id`, `problemtemplates_id`, `num`) VALUES
(1, 1, 21);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problemtemplatepredefinedfields`
--

CREATE TABLE `glpi_problemtemplatepredefinedfields` (
  `id` int(10) UNSIGNED NOT NULL,
  `problemtemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `num` int(11) NOT NULL DEFAULT '0',
  `value` text COLLATE utf8mb4_unicode_ci
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_problemtemplates`
--

CREATE TABLE `glpi_problemtemplates` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `comment` text COLLATE utf8mb4_unicode_ci
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_problemtemplates`
--

INSERT INTO `glpi_problemtemplates` (`id`, `name`, `entities_id`, `is_recursive`, `comment`) VALUES
(1, 'Default', 0, 1, NULL);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_profilerights`
--

CREATE TABLE `glpi_profilerights` (
  `id` int(10) UNSIGNED NOT NULL,
  `profiles_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `rights` int(11) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_profilerights`
--

INSERT INTO `glpi_profilerights` (`id`, `profiles_id`, `name`, `rights`) VALUES
(1, 1, 'computer', 0),
(2, 1, 'monitor', 0),
(3, 1, 'software', 0),
(4, 1, 'networking', 0),
(5, 1, 'internet', 0),
(6, 1, 'printer', 0),
(7, 1, 'peripheral', 0),
(8, 1, 'cartridge', 0),
(9, 1, 'consumable', 0),
(10, 1, 'phone', 0),
(11, 6, 'queuednotification', 0),
(12, 1, 'contact_enterprise', 0),
(13, 1, 'document', 0),
(14, 1, 'contract', 0),
(15, 1, 'infocom', 0),
(16, 1, 'knowbase', 2049),
(17, 1, 'reservation', 1024),
(18, 1, 'reports', 0),
(19, 1, 'dropdown', 0),
(20, 1, 'device', 0),
(21, 1, 'typedoc', 0),
(22, 1, 'link', 0),
(23, 1, 'config', 0),
(24, 1, 'rule_ticket', 0),
(25, 1, 'rule_import', 0),
(26, 1, 'rule_location', 0),
(27, 1, 'rule_ldap', 0),
(28, 1, 'rule_softwarecategories', 0),
(29, 1, 'search_config', 0),
(30, 5, 'location', 0),
(31, 7, 'domain', 23),
(32, 1, 'profile', 0),
(33, 1, 'user', 0),
(34, 1, 'group', 0),
(35, 1, 'entity', 0),
(36, 1, 'transfer', 0),
(37, 1, 'logs', 0),
(38, 1, 'reminder_public', 1),
(39, 1, 'rssfeed_public', 1),
(40, 1, 'bookmark_public', 0),
(41, 1, 'backup', 0),
(42, 1, 'ticket', 5),
(43, 1, 'followup', 5),
(44, 1, 'task', 1),
(45, 1, 'planning', 0),
(46, 2, 'state', 0),
(47, 2, 'taskcategory', 0),
(48, 1, 'statistic', 0),
(49, 1, 'password_update', 1),
(50, 1, 'show_group_hardware', 1),
(51, 1, 'rule_dictionnary_software', 0),
(52, 1, 'rule_dictionnary_dropdown', 0),
(53, 1, 'budget', 0),
(54, 1, 'notification', 0),
(55, 1, 'rule_mailcollector', 0),
(56, 7, 'solutiontemplate', 23),
(57, 7, 'itilfollowuptemplate', 23),
(58, 1, 'calendar', 0),
(59, 1, 'slm', 0),
(60, 1, 'rule_dictionnary_printer', 0),
(61, 1, 'problem', 0),
(62, 2, 'cable_management', 0),
(63, 4, 'knowbasecategory', 23),
(64, 5, 'itilcategory', 0),
(65, 1, 'itiltemplate', 0),
(66, 1, 'ticketrecurrent', 0),
(67, 1, 'ticketcost', 0),
(68, 6, 'changevalidation', 20),
(69, 1, 'ticketvalidation', 12288),
(70, 2, 'computer', 33),
(71, 2, 'monitor', 33),
(72, 2, 'software', 33),
(73, 2, 'networking', 33),
(74, 2, 'internet', 1),
(75, 2, 'printer', 33),
(76, 2, 'peripheral', 33),
(77, 2, 'cartridge', 33),
(78, 2, 'consumable', 33),
(79, 2, 'phone', 33),
(80, 5, 'queuednotification', 0),
(81, 2, 'contact_enterprise', 33),
(82, 2, 'document', 33),
(83, 2, 'contract', 33),
(84, 2, 'infocom', 1),
(85, 2, 'knowbase', 10241),
(86, 2, 'reservation', 1025),
(87, 2, 'reports', 1),
(88, 2, 'dropdown', 0),
(89, 2, 'device', 0),
(90, 2, 'typedoc', 1),
(91, 2, 'link', 1),
(92, 2, 'config', 0),
(93, 2, 'rule_ticket', 0),
(94, 2, 'rule_import', 0),
(95, 2, 'rule_location', 0),
(96, 2, 'rule_ldap', 0),
(97, 2, 'rule_softwarecategories', 0),
(98, 2, 'search_config', 1024),
(99, 4, 'location', 23),
(100, 6, 'domain', 0),
(101, 2, 'profile', 0),
(102, 2, 'user', 2049),
(103, 2, 'group', 33),
(104, 2, 'entity', 0),
(105, 2, 'transfer', 0),
(106, 2, 'logs', 0),
(107, 2, 'reminder_public', 129),
(108, 2, 'rssfeed_public', 129),
(109, 2, 'bookmark_public', 0),
(110, 2, 'backup', 0),
(111, 2, 'ticket', 168989),
(112, 2, 'followup', 5),
(113, 2, 'task', 1),
(114, 6, 'projecttask', 1025),
(115, 7, 'projecttask', 1025),
(116, 2, 'planning', 1),
(117, 1, 'state', 0),
(118, 1, 'taskcategory', 0),
(119, 2, 'statistic', 1),
(120, 2, 'password_update', 1),
(121, 2, 'show_group_hardware', 0),
(122, 2, 'rule_dictionnary_software', 0),
(123, 2, 'rule_dictionnary_dropdown', 0),
(124, 2, 'budget', 33),
(125, 2, 'notification', 0),
(126, 2, 'rule_mailcollector', 0),
(127, 5, 'solutiontemplate', 0),
(128, 5, 'itilfollowuptemplate', 0),
(129, 6, 'solutiontemplate', 0),
(130, 6, 'itilfollowuptemplate', 0),
(131, 2, 'calendar', 0),
(132, 2, 'slm', 0),
(133, 2, 'rule_dictionnary_printer', 0),
(134, 2, 'problem', 1057),
(135, 1, 'cable_management', 0),
(136, 3, 'knowbasecategory', 23),
(137, 4, 'itilcategory', 23),
(138, 2, 'itiltemplate', 0),
(139, 2, 'ticketrecurrent', 0),
(140, 2, 'ticketcost', 1),
(141, 4, 'changevalidation', 1044),
(142, 5, 'changevalidation', 20),
(143, 2, 'ticketvalidation', 15376),
(144, 3, 'computer', 127),
(145, 3, 'monitor', 127),
(146, 3, 'software', 127),
(147, 3, 'networking', 127),
(148, 3, 'internet', 31),
(149, 3, 'printer', 127),
(150, 3, 'peripheral', 127),
(151, 3, 'cartridge', 127),
(152, 3, 'consumable', 127),
(153, 3, 'phone', 127),
(154, 4, 'queuednotification', 31),
(155, 3, 'contact_enterprise', 127),
(156, 3, 'document', 127),
(157, 3, 'contract', 127),
(158, 3, 'infocom', 23),
(159, 3, 'knowbase', 14359),
(160, 3, 'reservation', 1055),
(161, 3, 'reports', 1),
(162, 3, 'dropdown', 23),
(163, 3, 'device', 23),
(164, 3, 'typedoc', 23),
(165, 3, 'link', 23),
(166, 3, 'config', 0),
(167, 3, 'rule_ticket', 1047),
(168, 3, 'rule_import', 0),
(169, 3, 'rule_location', 0),
(170, 3, 'rule_ldap', 0),
(171, 3, 'rule_softwarecategories', 0),
(172, 3, 'search_config', 3072),
(173, 3, 'location', 23),
(174, 5, 'domain', 0),
(175, 3, 'profile', 1),
(176, 3, 'user', 7199),
(177, 3, 'group', 119),
(178, 3, 'entity', 33),
(179, 3, 'transfer', 1),
(180, 3, 'logs', 1),
(181, 3, 'reminder_public', 151),
(182, 3, 'rssfeed_public', 151),
(183, 3, 'bookmark_public', 23),
(184, 3, 'backup', 1024),
(185, 3, 'ticket', 261151),
(186, 3, 'followup', 31767),
(187, 3, 'task', 13329),
(188, 3, 'projecttask', 1121),
(189, 4, 'projecttask', 1121),
(190, 5, 'projecttask', 0),
(191, 3, 'planning', 3073),
(192, 7, 'taskcategory', 23),
(193, 7, 'cable_management', 31),
(194, 3, 'statistic', 1),
(195, 3, 'password_update', 1),
(196, 3, 'show_group_hardware', 0),
(197, 3, 'rule_dictionnary_software', 0),
(198, 3, 'rule_dictionnary_dropdown', 0),
(199, 3, 'budget', 127),
(200, 3, 'notification', 0),
(201, 3, 'rule_mailcollector', 23),
(202, 3, 'solutiontemplate', 23),
(203, 3, 'itilfollowuptemplate', 23),
(204, 4, 'solutiontemplate', 23),
(205, 4, 'itilfollowuptemplate', 23),
(206, 3, 'calendar', 23),
(207, 3, 'slm', 23),
(208, 3, 'rule_dictionnary_printer', 0),
(209, 3, 'problem', 1151),
(210, 2, 'knowbasecategory', 0),
(211, 3, 'itilcategory', 23),
(212, 3, 'itiltemplate', 23),
(213, 3, 'ticketrecurrent', 1),
(214, 3, 'ticketcost', 23),
(215, 2, 'changevalidation', 1044),
(216, 3, 'changevalidation', 1044),
(217, 3, 'ticketvalidation', 15376),
(218, 4, 'computer', 255),
(219, 4, 'monitor', 255),
(220, 4, 'software', 255),
(221, 4, 'networking', 255),
(222, 4, 'internet', 159),
(223, 4, 'printer', 255),
(224, 4, 'peripheral', 255),
(225, 4, 'cartridge', 255),
(226, 4, 'consumable', 255),
(227, 4, 'phone', 255),
(228, 4, 'contact_enterprise', 255),
(229, 4, 'document', 255),
(230, 4, 'contract', 255),
(231, 4, 'infocom', 23),
(232, 4, 'knowbase', 15383),
(233, 4, 'reservation', 1055),
(234, 4, 'reports', 1),
(235, 4, 'dropdown', 23),
(236, 4, 'device', 23),
(237, 4, 'typedoc', 23),
(238, 4, 'link', 159),
(239, 4, 'config', 3),
(240, 4, 'rule_ticket', 1047),
(241, 4, 'rule_import', 23),
(242, 4, 'rule_location', 23),
(243, 4, 'rule_ldap', 23),
(244, 4, 'rule_softwarecategories', 23),
(245, 4, 'search_config', 3072),
(246, 2, 'location', 0),
(247, 4, 'domain', 23),
(248, 4, 'profile', 23),
(249, 4, 'user', 7327),
(250, 4, 'group', 119),
(251, 4, 'entity', 3327),
(252, 4, 'transfer', 23),
(253, 4, 'logs', 1),
(254, 4, 'reminder_public', 159),
(255, 4, 'rssfeed_public', 159),
(256, 4, 'bookmark_public', 23),
(257, 4, 'backup', 1045),
(258, 4, 'ticket', 261151),
(259, 4, 'followup', 31767),
(260, 4, 'task', 13329),
(261, 7, 'project', 1151),
(262, 1, 'projecttask', 1),
(263, 2, 'projecttask', 1025),
(264, 4, 'planning', 3073),
(265, 6, 'taskcategory', 0),
(266, 6, 'cable_management', 0),
(267, 4, 'statistic', 1),
(268, 4, 'password_update', 1),
(269, 4, 'show_group_hardware', 1),
(270, 4, 'rule_dictionnary_software', 23),
(271, 4, 'rule_dictionnary_dropdown', 23),
(272, 4, 'budget', 127),
(273, 4, 'notification', 23),
(274, 4, 'rule_mailcollector', 23),
(275, 1, 'solutiontemplate', 0),
(276, 1, 'itilfollowuptemplate', 0),
(277, 2, 'solutiontemplate', 0),
(278, 2, 'itilfollowuptemplate', 0),
(279, 4, 'calendar', 23),
(280, 4, 'slm', 23),
(281, 4, 'rule_dictionnary_printer', 23),
(282, 4, 'problem', 1151),
(283, 1, 'knowbasecategory', 0),
(284, 2, 'itilcategory', 0),
(285, 4, 'itiltemplate', 23),
(286, 4, 'ticketrecurrent', 23),
(287, 4, 'ticketcost', 23),
(288, 7, 'change', 1151),
(289, 1, 'changevalidation', 0),
(290, 4, 'ticketvalidation', 15376),
(291, 5, 'computer', 0),
(292, 5, 'monitor', 0),
(293, 5, 'software', 0),
(294, 5, 'networking', 0),
(295, 5, 'internet', 0),
(296, 5, 'printer', 0),
(297, 5, 'peripheral', 0),
(298, 5, 'cartridge', 0),
(299, 5, 'consumable', 0),
(300, 5, 'phone', 0),
(301, 3, 'queuednotification', 0),
(302, 5, 'contact_enterprise', 0),
(303, 5, 'document', 0),
(304, 5, 'contract', 0),
(305, 5, 'infocom', 0),
(306, 5, 'knowbase', 10240),
(307, 5, 'reservation', 0),
(308, 5, 'reports', 0),
(309, 5, 'dropdown', 0),
(310, 5, 'device', 0),
(311, 5, 'typedoc', 0),
(312, 5, 'link', 0),
(313, 5, 'config', 0),
(314, 5, 'rule_ticket', 0),
(315, 5, 'rule_import', 0),
(316, 5, 'rule_location', 0),
(317, 5, 'rule_ldap', 0),
(318, 5, 'rule_softwarecategories', 0),
(319, 5, 'search_config', 0),
(320, 1, 'location', 0),
(321, 3, 'domain', 23),
(322, 5, 'profile', 0),
(323, 5, 'user', 1025),
(324, 5, 'group', 0),
(325, 5, 'entity', 0),
(326, 5, 'transfer', 0),
(327, 5, 'logs', 0),
(328, 5, 'reminder_public', 128),
(329, 5, 'rssfeed_public', 128),
(330, 5, 'bookmark_public', 0),
(331, 5, 'backup', 0),
(332, 5, 'ticket', 140295),
(333, 5, 'followup', 12295),
(334, 5, 'task', 8193),
(335, 4, 'project', 1151),
(336, 5, 'project', 1151),
(337, 6, 'project', 1151),
(338, 5, 'planning', 1),
(339, 5, 'taskcategory', 0),
(340, 5, 'cable_management', 0),
(341, 5, 'statistic', 1),
(342, 5, 'password_update', 1),
(343, 5, 'show_group_hardware', 0),
(344, 5, 'rule_dictionnary_software', 0),
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(1913, 4, 'plugin_order_bill', 127),
(1914, 4, 'plugin_order_reference', 127),
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(1941, 4, 'plugin_moreticket_justification', 1),
(1942, 4, 'plugin_moreticket', 127),
(1943, 4, 'plugin_moreticket_hide_task_duration', 1),
(1944, 2, 'plugin_tag_tag', 0),
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(1951, 1, 'plugin_tag_tag', 0),
(1952, 2, 'plugin_dataflows', 0),
(1953, 3, 'plugin_dataflows', 0),
(1955, 5, 'plugin_dataflows', 0),
(1956, 6, 'plugin_dataflows', 0),
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(1978, 2, 'plugin_archibp', 0),
(1979, 3, 'plugin_archibp', 0),
(1981, 5, 'plugin_archibp', 0),
(1982, 6, 'plugin_archibp', 0),
(1983, 7, 'plugin_archibp', 0),
(1984, 8, 'plugin_archibp', 0),
(1985, 1, 'plugin_archibp', 0),
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(2003, 4, 'plugin_archibp_open_ticket', 1),
(2004, 2, 'plugin_mydashboard_stockwidget', 0),
(2005, 3, 'plugin_mydashboard_stockwidget', 0),
(2007, 5, 'plugin_mydashboard_stockwidget', 0),
(2008, 6, 'plugin_mydashboard_stockwidget', 0),
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-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_profiles`
--

CREATE TABLE `glpi_profiles` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `interface` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT 'helpdesk',
  `is_default` tinyint(4) NOT NULL DEFAULT '0',
  `helpdesk_hardware` int(11) NOT NULL DEFAULT '0',
  `helpdesk_item_type` text COLLATE utf8mb4_unicode_ci,
  `ticket_status` text COLLATE utf8mb4_unicode_ci COMMENT 'json encoded array of from/dest allowed status change',
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `problem_status` text COLLATE utf8mb4_unicode_ci COMMENT 'json encoded array of from/dest allowed status change',
  `create_ticket_on_login` tinyint(4) NOT NULL DEFAULT '0',
  `tickettemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `changetemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `problemtemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `change_status` text COLLATE utf8mb4_unicode_ci COMMENT 'json encoded array of from/dest allowed status change',
  `managed_domainrecordtypes` text COLLATE utf8mb4_unicode_ci,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_profiles`
--

INSERT INTO `glpi_profiles` (`id`, `name`, `interface`, `is_default`, `helpdesk_hardware`, `helpdesk_item_type`, `ticket_status`, `date_mod`, `comment`, `problem_status`, `create_ticket_on_login`, `tickettemplates_id`, `changetemplates_id`, `problemtemplates_id`, `change_status`, `managed_domainrecordtypes`, `date_creation`) VALUES
(1, 'Funcionário', 'helpdesk', 1, 1, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\",\"DCRoom\",\"Rack\",\"Enclosure\",\"Database\"]', '{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}', '2024-01-23 15:50:53', '', '[]', 0, 0, 0, 0, NULL, '[]', NULL),
(2, 'Observer', 'central', 0, 1, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]', '[]', NULL, '', '[]', 0, 0, 0, 0, NULL, '[]', NULL),
(3, 'Admin', 'central', 0, 3, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]', '[]', NULL, '', '[]', 0, 0, 0, 0, NULL, '[-1]', NULL),
(4, 'Super-Admin', 'central', 0, 3, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]', '[]', NULL, '', '[]', 0, 0, 0, 0, NULL, '[-1]', NULL),
(5, 'Hotliner', 'central', 0, 3, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]', '[]', NULL, '', '[]', 1, 0, 0, 0, NULL, '[]', NULL),
(6, 'Técnico ', 'central', 0, 3, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]', '[]', '2023-08-25 18:27:04', '', '[]', 0, 0, 0, 0, NULL, '[]', NULL),
(7, 'Supervisor', 'central', 0, 3, '[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\", \"Database\"]', '[]', NULL, '', '[]', 0, 0, 0, 0, NULL, '[]', NULL),
(8, 'Read-Only', 'central', 0, 0, '[]', '{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"6\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}', NULL, 'This profile defines read-only access. It is used when objects are locked. It can also be used to give to users rights to unlock objects.', '{\"1\":{\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"2\":{\"1\":0,\"7\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"3\":{\"1\":0,\"7\":0,\"2\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0}}', 0, 0, 0, 0, '{\"1\":{\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"9\":{\"1\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"10\":{\"1\":0,\"9\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"9\":0,\"10\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"11\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"12\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0}}', '[]', NULL);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_profiles_reminders`
--

CREATE TABLE `glpi_profiles_reminders` (
  `id` int(10) UNSIGNED NOT NULL,
  `reminders_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `profiles_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `entities_id` int(10) UNSIGNED DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `no_entity_restriction` tinyint(4) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_profiles_rssfeeds`
--

CREATE TABLE `glpi_profiles_rssfeeds` (
  `id` int(10) UNSIGNED NOT NULL,
  `rssfeeds_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `profiles_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `entities_id` int(10) UNSIGNED DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `no_entity_restriction` tinyint(4) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_profiles_users`
--

CREATE TABLE `glpi_profiles_users` (
  `id` int(10) UNSIGNED NOT NULL,
  `users_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `profiles_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '1',
  `is_dynamic` tinyint(4) NOT NULL DEFAULT '0',
  `is_default_profile` tinyint(4) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_profiles_users`
--

INSERT INTO `glpi_profiles_users` (`id`, `users_id`, `profiles_id`, `entities_id`, `is_recursive`, `is_dynamic`, `is_default_profile`) VALUES
(2, 2, 4, 0, 1, 0, 0),
(3, 3, 1, 0, 1, 0, 0),
(4, 4, 6, 0, 1, 0, 0),
(5, 5, 2, 0, 1, 0, 0),
(6, 7, 4, 0, 0, 0, 0),
(7, 8, 4, 0, 0, 0, 0),
(8, 9, 7, 0, 0, 0, 0),
(9, 10, 3, 0, 1, 0, 0),
(10, 11, 1, 0, 0, 0, 0),
(11, 12, 1, 0, 0, 0, 0),
(12, 13, 1, 0, 0, 0, 0),
(13, 14, 1, 0, 0, 0, 0),
(14, 15, 7, 0, 1, 0, 0),
(15, 16, 1, 0, 0, 0, 0),
(16, 17, 1, 0, 0, 0, 0),
(17, 18, 1, 0, 0, 0, 0),
(18, 19, 1, 0, 0, 0, 0),
(19, 20, 1, 0, 0, 0, 0),
(20, 21, 1, 0, 0, 0, 0),
(21, 22, 1, 0, 0, 0, 0),
(22, 23, 1, 0, 0, 0, 0),
(24, 25, 1, 0, 0, 0, 0),
(25, 26, 1, 0, 0, 0, 0),
(26, 27, 1, 0, 0, 0, 0),
(27, 28, 1, 0, 0, 0, 0),
(28, 29, 1, 0, 0, 0, 0),
(29, 30, 1, 0, 0, 0, 0),
(30, 31, 1, 0, 0, 0, 0),
(31, 32, 1, 0, 0, 0, 0),
(32, 33, 1, 0, 0, 0, 0),
(33, 34, 1, 0, 0, 0, 0),
(34, 35, 1, 0, 0, 0, 0),
(35, 36, 1, 0, 0, 0, 0),
(36, 37, 1, 0, 0, 0, 0),
(37, 38, 1, 0, 0, 0, 0),
(38, 39, 1, 0, 0, 0, 0),
(39, 40, 1, 0, 0, 0, 0),
(40, 41, 1, 0, 0, 0, 0),
(41, 42, 1, 0, 0, 0, 0),
(42, 43, 1, 0, 0, 0, 0),
(43, 44, 1, 0, 0, 0, 0),
(44, 45, 1, 0, 0, 0, 0),
(45, 46, 1, 0, 0, 0, 0),
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(67, 68, 1, 0, 0, 0, 0),
(68, 69, 1, 0, 0, 0, 0),
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(70, 71, 1, 0, 0, 0, 0),
(71, 72, 1, 0, 0, 0, 0),
(72, 73, 2, 0, 0, 0, 0),
(73, 74, 1, 0, 0, 0, 0),
(74, 75, 1, 0, 0, 0, 0),
(75, 76, 1, 0, 0, 0, 0),
(76, 77, 1, 0, 0, 0, 0),
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(78, 79, 1, 0, 0, 0, 0),
(79, 80, 1, 0, 0, 0, 0),
(80, 81, 1, 0, 0, 0, 0),
(81, 82, 1, 0, 0, 0, 0),
(82, 83, 1, 0, 0, 0, 0),
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(84, 85, 1, 0, 0, 0, 0),
(85, 86, 1, 0, 0, 0, 0),
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(88, 89, 1, 0, 0, 0, 0),
(89, 90, 1, 0, 0, 0, 0),
(90, 91, 1, 0, 0, 0, 0),
(91, 92, 1, 0, 0, 0, 0),
(92, 93, 1, 0, 0, 0, 0),
(93, 94, 1, 0, 0, 0, 0),
(94, 95, 1, 0, 0, 0, 0),
(95, 96, 1, 0, 0, 0, 0),
(96, 97, 1, 0, 0, 0, 0),
(97, 98, 1, 0, 0, 0, 0),
(98, 99, 1, 0, 0, 0, 0),
(99, 100, 1, 0, 0, 0, 0),
(100, 101, 1, 0, 0, 0, 0),
(101, 102, 1, 0, 0, 0, 0),
(102, 103, 1, 0, 0, 0, 0),
(103, 104, 1, 0, 0, 0, 0),
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(119, 120, 1, 0, 0, 0, 0),
(120, 121, 1, 0, 0, 0, 0),
(121, 122, 1, 0, 0, 0, 0),
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(124, 125, 1, 0, 0, 0, 0),
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(131, 132, 1, 0, 0, 0, 0),
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(133, 134, 1, 0, 0, 0, 0),
(134, 135, 1, 0, 0, 0, 0),
(135, 136, 1, 0, 0, 0, 0),
(136, 137, 1, 0, 0, 0, 0),
(137, 138, 1, 0, 0, 0, 0),
(138, 139, 1, 0, 0, 0, 0),
(139, 140, 1, 0, 0, 0, 0),
(140, 141, 1, 0, 0, 0, 0),
(141, 142, 1, 0, 0, 0, 0),
(142, 143, 1, 0, 0, 0, 0),
(143, 144, 1, 0, 0, 0, 0),
(144, 145, 1, 0, 0, 0, 0),
(145, 146, 1, 0, 0, 0, 0),
(146, 147, 1, 0, 0, 0, 0),
(147, 148, 1, 0, 0, 0, 0),
(148, 149, 1, 0, 0, 0, 0),
(149, 150, 1, 0, 0, 0, 0),
(150, 151, 1, 0, 0, 0, 0),
(151, 152, 1, 0, 0, 0, 0),
(152, 153, 1, 0, 0, 0, 0),
(153, 154, 1, 0, 0, 0, 0),
(154, 155, 1, 0, 0, 0, 0),
(155, 156, 1, 0, 0, 0, 0),
(156, 157, 1, 0, 0, 0, 0),
(157, 158, 1, 0, 0, 0, 0),
(158, 159, 1, 0, 0, 0, 0),
(159, 160, 1, 0, 0, 0, 0),
(160, 161, 1, 0, 0, 0, 0),
(161, 162, 1, 0, 0, 0, 0),
(162, 163, 1, 0, 0, 0, 0),
(163, 164, 1, 0, 0, 0, 0),
(164, 165, 1, 0, 0, 0, 0),
(165, 166, 1, 0, 0, 0, 0),
(166, 167, 1, 0, 0, 0, 0),
(167, 168, 1, 0, 0, 0, 0),
(168, 169, 1, 0, 0, 0, 0),
(169, 170, 1, 0, 0, 0, 0),
(170, 171, 1, 0, 0, 0, 0),
(171, 172, 1, 0, 0, 0, 0),
(172, 173, 1, 0, 0, 0, 0),
(173, 174, 1, 0, 0, 0, 0),
(174, 175, 1, 0, 0, 0, 0),
(175, 176, 1, 0, 0, 0, 0),
(176, 177, 1, 0, 0, 0, 0),
(177, 178, 1, 0, 0, 0, 0),
(178, 179, 1, 0, 0, 0, 0),
(179, 180, 1, 0, 0, 0, 0),
(180, 181, 1, 0, 0, 0, 0),
(181, 182, 1, 0, 0, 0, 0),
(182, 183, 1, 0, 0, 0, 0),
(183, 184, 1, 0, 0, 0, 0),
(184, 185, 1, 0, 0, 0, 0),
(185, 186, 1, 0, 0, 0, 0),
(186, 187, 1, 0, 0, 0, 0),
(187, 188, 1, 0, 0, 0, 0),
(188, 189, 1, 0, 0, 0, 0),
(189, 190, 1, 0, 0, 0, 0),
(190, 191, 1, 0, 0, 0, 0),
(191, 192, 1, 0, 0, 0, 0),
(192, 193, 1, 0, 0, 0, 0),
(193, 194, 1, 0, 0, 0, 0),
(195, 195, 1, 0, 0, 0, 0),
(196, 196, 1, 0, 0, 0, 0),
(197, 65, 6, 0, 0, 0, 0),
(198, 197, 1, 0, 0, 0, 0),
(199, 198, 1, 0, 0, 0, 0),
(200, 37, 6, 0, 1, 0, 0),
(201, 24, 6, 0, 1, 0, 0),
(202, 199, 1, 0, 0, 0, 0),
(203, 200, 1, 0, 0, 0, 0),
(204, 38, 2, 0, 0, 0, 0),
(206, 201, 1, 0, 0, 0, 0),
(207, 202, 1, 0, 0, 0, 0),
(208, 203, 1, 0, 0, 1, 1),
(209, 204, 1, 0, 1, 0, 0),
(210, 205, 1, 0, 0, 0, 0),
(211, 206, 1, 0, 0, 0, 0),
(212, 207, 1, 0, 0, 0, 0),
(213, 208, 1, 0, 0, 0, 0),
(214, 209, 1, 0, 0, 0, 0),
(215, 210, 1, 0, 0, 0, 0),
(216, 211, 1, 0, 0, 0, 0),
(217, 212, 1, 0, 0, 0, 0),
(218, 213, 1, 0, 0, 0, 0),
(219, 214, 1, 0, 0, 0, 0),
(220, 24, 1, 0, 0, 0, 0),
(221, 215, 1, 0, 0, 0, 0),
(222, 216, 1, 0, 1, 0, 0),
(223, 217, 1, 0, 0, 0, 0),
(224, 218, 1, 0, 0, 0, 0),
(225, 219, 1, 0, 0, 0, 0),
(226, 220, 1, 0, 0, 0, 0),
(227, 221, 1, 0, 0, 0, 0),
(228, 222, 1, 0, 0, 0, 0),
(229, 223, 1, 0, 0, 0, 0),
(230, 224, 1, 0, 0, 0, 0),
(231, 225, 1, 0, 0, 0, 0),
(232, 226, 1, 0, 0, 0, 0),
(233, 227, 1, 0, 0, 0, 0),
(234, 228, 1, 0, 0, 0, 0),
(235, 229, 1, 0, 0, 0, 0),
(236, 230, 1, 0, 0, 0, 0),
(237, 231, 1, 0, 0, 0, 0),
(238, 232, 1, 0, 0, 0, 0),
(239, 233, 1, 0, 0, 0, 0),
(240, 234, 1, 0, 0, 0, 0),
(241, 235, 1, 0, 0, 0, 0),
(242, 236, 1, 0, 0, 0, 0),
(243, 237, 1, 0, 0, 0, 0),
(244, 238, 1, 0, 0, 0, 0),
(245, 239, 1, 0, 0, 0, 0);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projectcosts`
--

CREATE TABLE `glpi_projectcosts` (
  `id` int(10) UNSIGNED NOT NULL,
  `projects_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `cost` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `budgets_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projects`
--

CREATE TABLE `glpi_projects` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `code` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `priority` int(11) NOT NULL DEFAULT '1',
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `projects_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projectstates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projecttypes_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `date` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `groups_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `percent_done` int(11) NOT NULL DEFAULT '0',
  `auto_percent_done` tinyint(4) NOT NULL DEFAULT '0',
  `show_on_global_gantt` tinyint(4) NOT NULL DEFAULT '0',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `comment` longtext COLLATE utf8mb4_unicode_ci,
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  `date_creation` timestamp NULL DEFAULT NULL,
  `projecttemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_template` tinyint(4) NOT NULL DEFAULT '0',
  `template_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_projects`
--

INSERT INTO `glpi_projects` (`id`, `name`, `code`, `priority`, `entities_id`, `is_recursive`, `projects_id`, `projectstates_id`, `projecttypes_id`, `date`, `date_mod`, `users_id`, `groups_id`, `plan_start_date`, `plan_end_date`, `real_start_date`, `real_end_date`, `percent_done`, `auto_percent_done`, `show_on_global_gantt`, `content`, `comment`, `is_deleted`, `date_creation`, `projecttemplates_id`, `is_template`, `template_name`) VALUES
(5, 'GLPi Automate', '', 3, 0, 0, 0, 1, 0, '2025-02-15 11:36:03', '2025-02-15 11:37:09', 7, 32, '2025-02-15 15:00:00', '2025-10-31 15:00:00', NULL, NULL, 0, 0, 0, 'GLPI FULL', '', 0, '2025-02-15 11:37:09', 0, 0, NULL);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projectstates`
--

CREATE TABLE `glpi_projectstates` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `color` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `is_finished` tinyint(4) NOT NULL DEFAULT '0',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_projectstates`
--

INSERT INTO `glpi_projectstates` (`id`, `name`, `comment`, `color`, `is_finished`, `date_mod`, `date_creation`) VALUES
(1, 'New', NULL, '#06ff00', 0, NULL, NULL),
(2, 'Processing', NULL, '#ffb800', 0, NULL, NULL),
(3, 'Closed', NULL, '#ff0000', 1, NULL, NULL);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttasklinks`
--

CREATE TABLE `glpi_projecttasklinks` (
  `id` int(10) UNSIGNED NOT NULL,
  `projecttasks_id_source` int(10) UNSIGNED NOT NULL,
  `source_uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `projecttasks_id_target` int(10) UNSIGNED NOT NULL,
  `target_uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `type` tinyint(4) NOT NULL DEFAULT '0',
  `lag` smallint(6) DEFAULT '0',
  `lead` smallint(6) DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttasks`
--

CREATE TABLE `glpi_projecttasks` (
  `id` int(10) UNSIGNED NOT NULL,
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `comment` longtext COLLATE utf8mb4_unicode_ci,
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `projects_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projecttasks_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `planned_duration` int(11) NOT NULL DEFAULT '0',
  `effective_duration` int(11) NOT NULL DEFAULT '0',
  `projectstates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projecttasktypes_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `users_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `percent_done` int(11) NOT NULL DEFAULT '0',
  `auto_percent_done` tinyint(4) NOT NULL DEFAULT '0',
  `is_milestone` tinyint(4) NOT NULL DEFAULT '0',
  `projecttasktemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_template` tinyint(4) NOT NULL DEFAULT '0',
  `template_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_projecttasks`
--

INSERT INTO `glpi_projecttasks` (`id`, `uuid`, `name`, `content`, `comment`, `entities_id`, `is_recursive`, `projects_id`, `projecttasks_id`, `date_creation`, `date_mod`, `plan_start_date`, `plan_end_date`, `real_start_date`, `real_end_date`, `planned_duration`, `effective_duration`, `projectstates_id`, `projecttasktypes_id`, `users_id`, `percent_done`, `auto_percent_done`, `is_milestone`, `projecttasktemplates_id`, `is_template`, `template_name`) VALUES
(5, '3566abfd-b383-42a4-92d2-32cc72633a57', 'Plugin Personalização', '&#60;p&#62;Aqui será testado e implementado o plugin de personalização da interface do GLPI&#60;/p&#62;', '', 0, 0, 5, 0, '2025-02-15 11:39:05', '2025-02-15 11:39:05', '2025-02-15 15:00:00', '2025-03-31 15:00:00', NULL, NULL, 0, 0, 2, 0, 7, 25, 0, 0, 0, 0, NULL);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttasks_tickets`
--

CREATE TABLE `glpi_projecttasks_tickets` (
  `id` int(10) UNSIGNED NOT NULL,
  `tickets_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projecttasks_id` int(10) UNSIGNED NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttaskteams`
--

CREATE TABLE `glpi_projecttaskteams` (
  `id` int(10) UNSIGNED NOT NULL,
  `projecttasks_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `itemtype` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `items_id` int(10) UNSIGNED NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttasktemplates`
--

CREATE TABLE `glpi_projecttasktemplates` (
  `id` int(10) UNSIGNED NOT NULL,
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `description` longtext COLLATE utf8mb4_unicode_ci,
  `comment` longtext COLLATE utf8mb4_unicode_ci,
  `projects_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projecttasks_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `planned_duration` int(11) NOT NULL DEFAULT '0',
  `effective_duration` int(11) NOT NULL DEFAULT '0',
  `projectstates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `projecttasktypes_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `users_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `percent_done` int(11) NOT NULL DEFAULT '0',
  `is_milestone` tinyint(4) NOT NULL DEFAULT '0',
  `comments` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttasktypes`
--

CREATE TABLE `glpi_projecttasktypes` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projectteams`
--

CREATE TABLE `glpi_projectteams` (
  `id` int(10) UNSIGNED NOT NULL,
  `projects_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `itemtype` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `items_id` int(10) UNSIGNED NOT NULL DEFAULT '0'
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_projectteams`
--

INSERT INTO `glpi_projectteams` (`id`, `projects_id`, `itemtype`, `items_id`) VALUES
(2, 5, 'Group', 32);

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_projecttypes`
--

CREATE TABLE `glpi_projecttypes` (
  `id` int(10) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

-- --------------------------------------------------------

--
-- Estrutura para tabela `glpi_queuednotifications`
--

CREATE TABLE `glpi_queuednotifications` (
  `id` int(10) UNSIGNED NOT NULL,
  `itemtype` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `items_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `notificationtemplates_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `entities_id` int(10) UNSIGNED NOT NULL DEFAULT '0',
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  `sent_try` int(11) NOT NULL DEFAULT '0',
  `create_time` timestamp NULL DEFAULT NULL,
  `send_time` timestamp NULL DEFAULT NULL,
  `sent_time` timestamp NULL DEFAULT NULL,
  `name` text COLLATE utf8mb4_unicode_ci,
  `sender` text COLLATE utf8mb4_unicode_ci,
  `sendername` text COLLATE utf8mb4_unicode_ci,
  `recipient` text COLLATE utf8mb4_unicode_ci,
  `recipientname` text COLLATE utf8mb4_unicode_ci,
  `replyto` text COLLATE utf8mb4_unicode_ci,
  `replytoname` text COLLATE utf8mb4_unicode_ci,
  `headers` text COLLATE utf8mb4_unicode_ci,
  `body_html` longtext COLLATE utf8mb4_unicode_ci,
  `body_text` longtext COLLATE utf8mb4_unicode_ci,
  `messageid` text COLLATE utf8mb4_unicode_ci,
  `documents` text COLLATE utf8mb4_unicode_ci,
  `mode` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'See Notification_NotificationTemplate::MODE_* constants',
  `event` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Despejando dados para a tabela `glpi_queuednotifications`
--

INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(1, 'Ticket', 2025020505, 4, 0, 1, 6, '2025-02-05 14:51:45', '2025-02-06 20:54:16', NULL, '[GLPI #2025020505] Novo chamado Manutenção', 'admsys@localhost', '', 'julieta@capc.com.br', 'Julieta Ximenes Rafani', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020505] Novo chamado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:51 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:51\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020505/new@br262.hostgator.com.br', '', 'mailing', 'new'),
(2, 'Ticket', 2025020505, 4, 0, 1, 6, '2025-02-05 14:51:45', '2025-02-06 20:54:16', NULL, '[GLPI #2025020505] Novo chamado Manutenção', 'admsys@localhost', '', 'admsys@localhost', '', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020505] Novo chamado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020505\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:51 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020505 \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:51\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020505/new@br262.hostgator.com.br', '', 'mailing', 'new'),
(3, 'Ticket', 2025020506, 4, 0, 1, 6, '2025-02-05 14:53:03', '2025-02-06 20:54:16', NULL, '[GLPI #2025020506] Novo chamado Manutenção', 'admsys@localhost', '', 'julieta@capc.com.br', 'Julieta Ximenes Rafani', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020506] Novo chamado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020506&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020506&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:53 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Computador do Guiche 2 não esta abrindo a Web.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;SIGNATURE&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020506&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:53\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : Computador do Guiche 2 não esta abrindo a Web.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nSIGNATURE\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020506/new@br262.hostgator.com.br', '', 'mailing', 'new'),
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(9, 'Ticket', 2025020505, 4, 0, 1, 6, '2025-02-05 18:43:37', '2025-02-07 14:18:39', NULL, '[GLPI #2025020505] Novo usuário em observadores Manutenção', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'gustavo.moraes@capc.com.br', 'Gustavo de Moraes Correa', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020505] Novo usu&#38;aacute;rio em observadores Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:51 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020505&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:51\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. \n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020505/observer_user.1738781017.1987018980@br262.hostgator.com.br', '', 'mailing', 'observer_user');
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(10, 'Ticket', 2025020505, 4, 0, 1, 6, '2025-02-05 18:44:58', '2025-02-07 14:18:39', NULL, '[GLPI #2025020505] Chamado solucionado Manutenção', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020505] Chamado solucionado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020505_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020505_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 15:44&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso remoto e realizada a configuração necessaria para o funcionamento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3b1a6c047a7.35954076\" width=\"935\" src=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:51 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 15:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Thiago De S&#38;aacute; Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso remoto e realizada a configuração necessaria para o funcionamento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3b1a6c047a7.35954076\" width=\"935\" src=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 15:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020505_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 15:44\n Tipo de solução : \n Solução : _EFETUADO O ACESSO REMOTO E REALIZADA A CONFIGURAÇÃO NECESSARIA PARA O FUNCIONAMENTO._\n\n \n\n_[61E364D4-477C0BF0-67A3B1A6C047A7.35954076] [http://chamado.capc.com.br/front/document.send.php?docid=458&#38;itemtype=Ticket&#38;items_id=2025020505]_ \n \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:51\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. \n \n\n\n[2025-02-05 15:44]\nAutor Thiago De Sá Mereb\nDescrição _EFETUADO O ACESSO REMOTO E REALIZADA A CONFIGURAÇÃO NECESSARIA PARA O FUNCIONAMENTO._\n\n \n\n_[61E364D4-477C0BF0-67A3B1A6C047A7.35954076] [http://chamado.capc.com.br/front/document.send.php?docid=458&#38;itemtype=Ticket&#38;items_id=2025020505]_\nData de abertura 2025-02-05 15:44\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020505/solved.1738781098.993649851@br262.hostgator.com.br', '', 'mailing', 'solved'),
(11, 'Ticket', 2025020505, 4, 0, 1, 6, '2025-02-05 18:44:58', '2025-02-07 14:18:39', NULL, '[GLPI #2025020505] Chamado solucionado Manutenção', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'gustavo.moraes@capc.com.br', 'Gustavo de Moraes Correa', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020505] Chamado solucionado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020505_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020505_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 15:44&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso remoto e realizada a configuração necessaria para o funcionamento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3b1a6c047a7.35954076\" width=\"935\" src=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:51 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Thiago De S&#38;aacute; Mereb &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 15:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Thiago De S&#38;aacute; Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuado o acesso remoto e realizada a configuração necessaria para o funcionamento.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3b1a6c047a7.35954076\" width=\"935\" src=\"/front/document.send.php?docid=458&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020505\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 15:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020505_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 15:44\n Tipo de solução : \n Solução : _EFETUADO O ACESSO REMOTO E REALIZADA A CONFIGURAÇÃO NECESSARIA PARA O FUNCIONAMENTO._\n\n \n\n_[61E364D4-477C0BF0-67A3B1A6C047A7.35954076] [http://chamado.capc.com.br/front/document.send.php?docid=458&#38;itemtype=Ticket&#38;items_id=2025020505]_ \n \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:51\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Thiago De Sá Mereb \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : SOLICITO CONFIGURAÇÃO DO ULTIMO COMPUTADOR DA RECEPÇÃO. \n \n\n\n[2025-02-05 15:44]\nAutor Thiago De Sá Mereb\nDescrição _EFETUADO O ACESSO REMOTO E REALIZADA A CONFIGURAÇÃO NECESSARIA PARA O FUNCIONAMENTO._\n\n \n\n_[61E364D4-477C0BF0-67A3B1A6C047A7.35954076] [http://chamado.capc.com.br/front/document.send.php?docid=458&#38;itemtype=Ticket&#38;items_id=2025020505]_\nData de abertura 2025-02-05 15:44\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020505/solved.1738781098.1923947473@br262.hostgator.com.br', '', 'mailing', 'solved'),
(12, 'Ticket', 2025020416, 4, 0, 1, 6, '2025-02-05 18:45:39', '2025-02-07 14:18:39', NULL, '[GLPI #2025020416] Novo acompanhamento senha de acesso ', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020416] Novo acompanhamento senha de acesso &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020416\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020416&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:senha de acesso  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Kelly de Bastos Lopes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 17:17 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Acessos Sist&#38;ecirc;micos &#38;gt; Cadastrar Acesso Pulse      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span class=\"direct-chat-name\"&#62;Amanda Neurológico&#60;/span&#62;&#60;/p&#62;\n&#60;div class=\"direct-chat-text-content\"&#62;favor informar nome do medico completo Cézar Alves Machado,&#60;br /&#62;CRM 5174&#60;br /&#62;TELEFONE DE CONTATO 62 981727376.&#60;br /&#62;EMAIL: &#60;a href=\"mailto:gastro.obesidade.diabetes@gmail.com\"&#62;gastro.obesidade.diabetes@gmail.com&#60;/a&#62;&#60;br /&#62;NOME DA CLINICA Centro de Gastroenterologia e Obesidade&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 15:45]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Thiago De S&#38;aacute; Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Amanda ficou de passar um novo email para configuração desse médico.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 15:45&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 10:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o procedimento de configuração no sistema...&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;E efetuado o contato Amanda&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 10:47&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020416 \n\n Chamado: Descrição\n\n Título : senha de acesso \n Requerentes :  Kelly de Bastos Lopes  \n Data de abertura : 2025-02-04 17:17\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Acessos Sistêmicos &#62; Cadastrar Acesso Pulse  \n Descrição : Amanda Neurológico\n\nfavor informar nome do medico completo Cézar Alves Machado,\nCRM 5174\nTELEFONE DE CONTATO 62 981727376.\nEMAIL: gastro.obesidade.diabetes@gmail.com\nNOME DA CLINICA Centro de Gastroenterologia e Obesidade\n \n\n\n[2025-02-05 15:45]\nAutor Thiago De Sá Mereb\nDescrição _AMANDA FICOU DE PASSAR UM NOVO EMAIL PARA CONFIGURAÇÃO DESSE MÉDICO._\nData de abertura 2025-02-05 15:45\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-05 10:47]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADO O PROCEDIMENTO DE CONFIGURAÇÃO NO SISTEMA...\n\nE EFETUADO O CONTATO AMANDA\nData de abertura 2025-02-05 10:47\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020416/add_followup.1738781140.691273879@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(13, 'Ticket', 2025020416, 4, 0, 1, 6, '2025-02-05 18:45:39', '2025-02-07 14:18:39', NULL, '[GLPI #2025020416] Novo acompanhamento senha de acesso ', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'kelly@capc.com.br', 'Kelly de Bastos Lopes', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020416] Novo acompanhamento senha de acesso &#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020416&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020416&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:senha de acesso  &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Kelly de Bastos Lopes      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 17:17 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Acessos Sist&#38;ecirc;micos &#38;gt; Cadastrar Acesso Pulse      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;span class=\"direct-chat-name\"&#62;Amanda Neurológico&#60;/span&#62;&#60;/p&#62;\n&#60;div class=\"direct-chat-text-content\"&#62;favor informar nome do medico completo Cézar Alves Machado,&#60;br /&#62;CRM 5174&#60;br /&#62;TELEFONE DE CONTATO 62 981727376.&#60;br /&#62;EMAIL: &#60;a href=\"mailto:gastro.obesidade.diabetes@gmail.com\"&#62;gastro.obesidade.diabetes@gmail.com&#60;/a&#62;&#60;br /&#62;NOME DA CLINICA Centro de Gastroenterologia e Obesidade&#60;/div&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 15:45]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Thiago De S&#38;aacute; Mereb&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Amanda ficou de passar um novo email para configuração desse médico.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 15:45&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 10:47]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; 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font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020416&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : senha de acesso \n Requerentes :  Kelly de Bastos Lopes  \n Data de abertura : 2025-02-04 17:17\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Acessos Sistêmicos &#62; Cadastrar Acesso Pulse  \n Descrição : Amanda Neurológico\n\nfavor informar nome do medico completo Cézar Alves Machado,\nCRM 5174\nTELEFONE DE CONTATO 62 981727376.\nEMAIL: gastro.obesidade.diabetes@gmail.com\nNOME DA CLINICA Centro de Gastroenterologia e Obesidade\n \n\n\n[2025-02-05 15:45]\nAutor Thiago De Sá Mereb\nDescrição _AMANDA FICOU DE PASSAR UM NOVO EMAIL PARA CONFIGURAÇÃO DESSE MÉDICO._\nData de abertura 2025-02-05 15:45\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-05 10:47]\nAutor Vinícius Caetano de Freitas\nDescrição EFETUADO O PROCEDIMENTO DE CONFIGURAÇÃO NO SISTEMA...\n\nE EFETUADO O CONTATO AMANDA\nData de abertura 2025-02-05 10:47\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020416/add_followup.1738781140.192891295@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020507&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020507&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lorenna Martins dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 15:52 &#60;br /&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;PEDIDO:345796-04&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA&#60;br /&#62;CRM:  16702&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020507&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Lorenna Martins dos Santos  \n Data de abertura : 2025-02-05 15:52\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; 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right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020506 \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:53\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; 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Computador  \n Descrição : Computador do Guiche 2 não esta abrindo a Web.\n \n\n\n[2025-02-05 16:12]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE DA RECLAMAÇÃO..._\nData de abertura 2025-02-05 16:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020506/add_followup.1738782767.2124745333@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(21, 'Ticket', 2025020506, 4, 0, 1, 6, '2025-02-05 19:22:21', '2025-02-07 14:18:39', NULL, '[GLPI #2025020506] Chamado solucionado Manutenção', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020506] Chamado solucionado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020506_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020506_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:22&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a limpeza de caches no computador RECEPCAO2 e efetuado testes ....&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;testes realizado com sucesso &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;WebCam voltou a funcionar normalmente&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3ba5f8aae44.68840149\" width=\"1020\" src=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:53 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Computador do Guiche 2 não esta abrindo a Web.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:22]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a limpeza de caches no computador RECEPCAO2 e efetuado testes ....&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;testes realizado com sucesso &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;WebCam voltou a funcionar normalmente&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3ba5f8aae44.68840149\" width=\"1020\" src=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:22&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise da reclamação...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020506_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:22\n Tipo de solução : \n Solução : _EFETUADA A LIMPEZA DE CACHES NO COMPUTADOR RECEPCAO2 E EFETUADO TESTES ...._\n\n \n\n_TESTES REALIZADO COM SUCESSO _\n\n \n\n_WebCam voltou a funcionar normalmente\n\n[61e364d4-477c0bf0-67a3ba5f8aae44.68840149] [http://chamado.capc.com.br/front/document.send.php?docid=459&#38;itemtype=Ticket&#38;items_id=2025020506]\n_ \n \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:53\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : Computador do Guiche 2 não esta abrindo a Web.\n \n\n\n[2025-02-05 16:22]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A LIMPEZA DE CACHES NO COMPUTADOR RECEPCAO2 E EFETUADO TESTES ...._\n\n \n\n_TESTES REALIZADO COM SUCESSO _\n\n \n\n_WebCam voltou a funcionar normalmente\n\n[61e364d4-477c0bf0-67a3ba5f8aae44.68840149] [http://chamado.capc.com.br/front/document.send.php?docid=459&#38;itemtype=Ticket&#38;items_id=2025020506]\n_\nData de abertura 2025-02-05 16:22\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:12]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE DA RECLAMAÇÃO..._\nData de abertura 2025-02-05 16:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020506/solved.1738783342.1623468508@br262.hostgator.com.br', '', 'mailing', 'solved');
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(22, 'Ticket', 2025020506, 4, 0, 1, 6, '2025-02-05 19:22:21', '2025-02-07 14:18:39', NULL, '[GLPI #2025020506] Chamado solucionado Manutenção', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'gustavo.moraes@capc.com.br', 'Gustavo de Moraes Correa', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020506] Chamado solucionado Manuten&#38;ccedil;&#38;atilde;o&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020506_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020506_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:22&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a limpeza de caches no computador RECEPCAO2 e efetuado testes ....&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;testes realizado com sucesso &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;WebCam voltou a funcionar normalmente&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3ba5f8aae44.68840149\" width=\"1020\" src=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Manuten&#38;ccedil;&#38;atilde;o &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Ana Caroline Santos da Silva      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:53 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Computador      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;Computador do Guiche 2 não esta abrindo a Web.&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:22]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a limpeza de caches no computador RECEPCAO2 e efetuado testes ....&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;testes realizado com sucesso &#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;WebCam voltou a funcionar normalmente&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3ba5f8aae44.68840149\" width=\"1020\" src=\"/front/document.send.php?docid=459&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020506\" /&#62;&#60;/a&#62;&#60;br /&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:22&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:12]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Em análise da reclamação...&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:12&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020506_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:22\n Tipo de solução : \n Solução : _EFETUADA A LIMPEZA DE CACHES NO COMPUTADOR RECEPCAO2 E EFETUADO TESTES ...._\n\n \n\n_TESTES REALIZADO COM SUCESSO _\n\n \n\n_WebCam voltou a funcionar normalmente\n\n[61e364d4-477c0bf0-67a3ba5f8aae44.68840149] [http://chamado.capc.com.br/front/document.send.php?docid=459&#38;itemtype=Ticket&#38;items_id=2025020506]\n_ \n \n\n Chamado: Descrição\n\n Título : Manutenção\n Requerentes :  Ana Caroline Santos da Silva  \n Data de abertura : 2025-02-05 11:53\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Computador  \n Descrição : Computador do Guiche 2 não esta abrindo a Web.\n \n\n\n[2025-02-05 16:22]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A LIMPEZA DE CACHES NO COMPUTADOR RECEPCAO2 E EFETUADO TESTES ...._\n\n \n\n_TESTES REALIZADO COM SUCESSO _\n\n \n\n_WebCam voltou a funcionar normalmente\n\n[61e364d4-477c0bf0-67a3ba5f8aae44.68840149] [http://chamado.capc.com.br/front/document.send.php?docid=459&#38;itemtype=Ticket&#38;items_id=2025020506]\n_\nData de abertura 2025-02-05 16:22\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:12]\nAutor Vinícius Caetano de Freitas\nDescrição _EM ANÁLISE DA RECLAMAÇÃO..._\nData de abertura 2025-02-05 16:12\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020506/solved.1738783342.1672287875@br262.hostgator.com.br', '', 'mailing', 'solved'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020507&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020507&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lorenna Martins dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 15:52 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;PEDIDO:345796-04&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA&#60;br /&#62;CRM:  16702&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020507&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Lorenna Martins dos Santos  \n Data de abertura : 2025-02-05 15:52\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\nPEDIDO:345796-04\n\nNome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA\nCRM:  16702\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020507/assign_user.1738784579.1352409825@br262.hostgator.com.br', '', 'mailing', 'assign_user'),
(24, 'Ticket', 2025020507, 4, 0, 1, 6, '2025-02-05 19:43:08', '2025-02-07 14:18:39', NULL, '[GLPI #2025020507] Chamado solucionado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020507] Chamado solucionado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020507_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020507_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:43&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;TÁCITO AUGUSTO GODOY SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 16702-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/07/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 16/07/2012&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span id=\"doc16702GO\"&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MG/62527 (Transferido), SP/169879 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;GINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356&#60;/div&#62;\r\n&#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lorenna Martins dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 15:52 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;PEDIDO:345796-04&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA&#60;br /&#62;CRM:  16702&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:43]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;TÁCITO AUGUSTO GODOY SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 16702-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/07/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 16/07/2012&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MG/62527 (Transferido), SP/169879 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;GINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:43&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020507_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:43\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nTÁCITO AUGUSTO GODOY SILVA\n\nCRM: 16702-GO \nDATA DE INSCRIÇÃO: 25/07/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 16/07/2012 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MG/62527 (Transferido), SP/169879 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nGINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Lorenna Martins dos Santos  \n Data de abertura : 2025-02-05 15:52\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\nPEDIDO:345796-04\n\nNome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA\nCRM:  16702\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-05 16:43]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nTÁCITO AUGUSTO GODOY SILVA\n\nCRM: 16702-GO \nDATA DE INSCRIÇÃO: 25/07/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 16/07/2012 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MG/62527 (Transferido), SP/169879 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nGINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356 \nData de abertura 2025-02-05 16:43\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020507/solved.1738784588.416621739@br262.hostgator.com.br', '', 'mailing', 'solved'),
(25, 'Ticket', 2025020507, 4, 0, 1, 6, '2025-02-05 19:43:08', '2025-02-07 14:18:39', NULL, '[GLPI #2025020507] Chamado solucionado Cadastrar Médico no Sistema', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'lorenna@capc.com.br', 'Lorenna Martins dos Santos', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020507] Chamado solucionado Cadastrar M&#38;eacute;dico no Sistema&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020507_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020507_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:43&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;TÁCITO AUGUSTO GODOY SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 16702-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/07/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 16/07/2012&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MG/62527 (Transferido), SP/169879 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;GINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356&#60;/div&#62;\r\n&#60;/div&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Cadastrar M&#38;eacute;dico no Sistema &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Lorenna Martins dos Santos      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 15:52 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Cadastrar M&#38;eacute;dico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;strong&#62;Solicito que cadastre o Médico no sistema:&#60;br /&#62;PEDIDO:345796-04&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;strong&#62;Nome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA&#60;br /&#62;CRM:  16702&#60;br /&#62;UF:  GO&#60;/strong&#62;&#60;/p&#62;\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 12px; color: rgb(224, 62, 45);\"&#62; Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.&#60;/span&#62;&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:43]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Médico(a) cadastrado(a) com sucesso&#60;/strong&#62; ✅&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;h4&#62;TÁCITO AUGUSTO GODOY SILVA&#60;/h4&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;CRM:&#60;/strong&#62; 16702-GO&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Data de Inscrição:&#60;/strong&#62; 25/07/2024&#60;/div&#62;\r\n&#60;div class=\"col-md-4\"&#62;&#60;strong&#62;Primeira inscrição na UF:&#60;/strong&#62; 16/07/2012&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-6\"&#62;&#60;strong&#62;Inscrição:&#60;/strong&#62; Secundaria&#60;/div&#62;\r\n&#60;div class=\"col-md\"&#62;&#60;strong&#62;Situação:&#60;/strong&#62; Regular&#60;span&#62;&#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row item_outro_estado\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Inscrições em outro estado:&#60;/strong&#62; MG/62527 (Transferido), SP/169879 (Ativo)&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;&#60;strong&#62;Especialidades/Áreas de Atuação:&#60;/strong&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;div class=\"row\"&#62;\r\n&#60;div class=\"col-md-12\"&#62;GINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356&#60;/div&#62;\r\n&#60;/div&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:43&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 0&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020507_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:43\n Tipo de solução : \n Solução : MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nTÁCITO AUGUSTO GODOY SILVA\n\nCRM: 16702-GO \nDATA DE INSCRIÇÃO: 25/07/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 16/07/2012 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MG/62527 (Transferido), SP/169879 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nGINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356  \n \n\n Chamado: Descrição\n\n Título : Cadastrar Médico no Sistema\n Requerentes :  Lorenna Martins dos Santos  \n Data de abertura : 2025-02-05 15:52\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Cadastrar Médico  \n Descrição : Solicito que cadastre o Médico no sistema:\nPEDIDO:345796-04\n\nNome do(a) Médico(a):  TACITO AUGUSTO GODOY SILVA\nCRM:  16702\nUF:  GO\n\n Atenção: O CRM do Médico e UF \"Estado\" perante do CRM são obrigatórios para efetivar o seu chamado.\n \n\n\n[2025-02-05 16:43]\nAutor Vinícius Caetano de Freitas\nDescrição MÉDICO(A) CADASTRADO(A) COM SUCESSO ✅\n\n \n\nTÁCITO AUGUSTO GODOY SILVA\n\nCRM: 16702-GO \nDATA DE INSCRIÇÃO: 25/07/2024 \nPRIMEIRA INSCRIÇÃO NA UF: 16/07/2012 \n\nINSCRIÇÃO: Secundaria \nSITUAÇÃO: Regular \n\nINSCRIÇÕES EM OUTRO ESTADO: MG/62527 (Transferido), SP/169879 (Ativo) \n\nESPECIALIDADES/ÁREAS DE ATUAÇÃO: \n\nGINECOLOGIA E OBSTETRÍCIA - RQE Nº: 19356 \nData de abertura 2025-02-05 16:43\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n\nNúmero de acompanhamentos : 0\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020507/solved.1738784588.1785758346@br262.hostgator.com.br', '', 'mailing', 'solved');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`, `event`) VALUES
(26, 'Ticket', 2025020417, 4, 0, 1, 6, '2025-02-05 19:44:32', '2025-02-07 14:18:39', NULL, '[GLPI #2025020417] Novo acompanhamento Solicitação de leitura - período: 01/01/2025 a 31/01/2025', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020417] Novo acompanhamento Solicita&#38;ccedil;&#38;atilde;o de leitura - per&#38;iacute;odo: 01/01/2025 a 31/01/2025&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020417\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020417&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Solicita&#38;ccedil;&#38;atilde;o de leitura - per&#38;iacute;odo: 01/01/2025 a 31/01/2025 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 17:25 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;em&#62;&#60;strong&#62;Solicitação das leituras das impressoras no periodo 01/01/2025 a 31/01/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;table border=\"0\" width=\"341\" cellspacing=\"0\" cellpadding=\"0\"&#62;&#60;colgroup&#62;&#60;col width=\"182\" /&#62; &#60;col width=\"159\" /&#62; &#60;/colgroup&#62;\n&#60;tbody&#62;\n&#60;tr&#62;\n&#60;td class=\"xl66\" width=\"182\" height=\"20\"&#62; &#60;/td&#62;\n&#60;td class=\"xl66\" width=\"159\"&#62; &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N166819&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Adm. Analises Clinicas&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;D3N342993 &#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Recepção 2&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;E3N519365&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Qualidade 1&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;J2N252273&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Reserva 1&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A1N930474&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U64182L2N912565&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;J9N677057&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U64198A3N268454&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U64198A3N268462&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;B0N381585 &#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;L9N326509&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;L9N326707&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;D3N342469&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Cebrom&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U63267A3N342570&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Cebrom&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196552 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Celina&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A3N359274&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Centro Gastro&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196497 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Clinica da Imagem&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N166835 (C/2ªBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;ELA &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;K9N282749 (C/2ªBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;ELA &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196507&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Gastro Clinica&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196530&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Gastro ELA&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196468 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Honcord&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196499 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Sírio&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196513 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;La Femme&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;D4N713947&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Multimagem&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A5N965394&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Itumbiara&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A5N965447&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Itumbiara&#60;/td&#62;\n&#60;/tr&#62;\n&#60;/tbody&#62;\n&#60;/table&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;procedimento possui previsão para ser realizado no dia 06/02/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020417 \n\n Chamado: Descrição\n\n Título : Solicitação de leitura - período: 01/01/2025 a 31/01/2025\n Requerentes :  Vinícius Caetano de Freitas  \n Data de abertura : 2025-02-04 17:25\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : _SOLICITAÇÃO DAS LEITURAS DAS IMPRESSORAS NO PERIODO 01/01/2025 A 31/01/2025_\n\n \n\n 		 \n 		 \n\n 		F5N166819\n 		Adm. Analises Clinicas\n\n 		D3N342993 \n 		Recepção 2\n\n 		E3N519365\n 		Qualidade 1\n\n 		J2N252273\n 		Reserva 1\n\n 		A1N930474\n 		Bueno \n\n 		U64182L2N912565\n 		Bueno \n\n 		J9N677057\n 		IAD \n\n 		U64198A3N268454\n 		IAD \n\n 		U64198A3N268462\n 		IAD \n\n 		B0N381585 \n 		IAD \n\n 		L9N326509\n 		Bueno \n\n 		L9N326707\n 		Bueno \n\n 		D3N342469\n 		Cebrom\n\n 		U63267A3N342570\n 		Cebrom\n\n 		F5N196552 (C/2ºBandeja)\n 		Celina\n\n 		A3N359274\n 		Centro Gastro\n\n 		F5N196497 (C/2ºBandeja)\n 		Clinica da Imagem\n\n 		F5N166835 (C/2ªBandeja)\n 		ELA \n\n 		K9N282749 (C/2ªBandeja)\n 		ELA \n\n 		F5N196507\n 		Gastro Clinica\n\n 		F5N196530\n 		Gastro ELA\n\n 		F5N196468 (C/2ºBandeja)\n 		Honcord\n\n 		F5N196499 (C/2ºBandeja)\n 		Sírio\n\n 		F5N196513 (C/2ºBandeja)\n 		La Femme\n\n 		D4N713947\n 		Multimagem\n\n 		A5N965394\n 		Itumbiara\n\n 		A5N965447\n 		Itumbiara\n\n \n \n\n\n[2025-02-05 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PROCEDIMENTO POSSUI PREVISÃO PARA SER REALIZADO NO DIA 06/02/2025_\nData de abertura 2025-02-05 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020417/add_followup.1738784673.1944348749@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(27, 'Ticket', 2025020417, 4, 0, 1, 6, '2025-02-05 19:44:32', '2025-02-07 14:18:39', NULL, '[GLPI #2025020417] Novo acompanhamento Solicitação de leitura - período: 01/01/2025 a 31/01/2025', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'vinicius@capc.com.br', 'Vinícius Caetano de Freitas', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020417] Novo acompanhamento Solicita&#38;ccedil;&#38;atilde;o de leitura - per&#38;iacute;odo: 01/01/2025 a 31/01/2025&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020417&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020417&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:Solicita&#38;ccedil;&#38;atilde;o de leitura - per&#38;iacute;odo: 01/01/2025 a 31/01/2025 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 17:25 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Novo&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: M&#38;eacute;dia&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: M&#38;eacute;dia &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Impressora      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;&#60;em&#62;&#60;strong&#62;Solicitação das leituras das impressoras no periodo 01/01/2025 a 31/01/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\n&#60;p&#62; &#60;/p&#62;\n&#60;table border=\"0\" width=\"341\" cellspacing=\"0\" cellpadding=\"0\"&#62;&#60;colgroup&#62;&#60;col width=\"182\" /&#62; &#60;col width=\"159\" /&#62; &#60;/colgroup&#62;\n&#60;tbody&#62;\n&#60;tr&#62;\n&#60;td class=\"xl66\" width=\"182\" height=\"20\"&#62; &#60;/td&#62;\n&#60;td class=\"xl66\" width=\"159\"&#62; &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N166819&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Adm. Analises Clinicas&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;D3N342993 &#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Recepção 2&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;E3N519365&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Qualidade 1&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;J2N252273&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Reserva 1&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A1N930474&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U64182L2N912565&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;J9N677057&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U64198A3N268454&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U64198A3N268462&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;B0N381585 &#60;/td&#62;\n&#60;td class=\"xl67\"&#62;IAD &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;L9N326509&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;L9N326707&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Bueno &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;D3N342469&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Cebrom&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;U63267A3N342570&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Cebrom&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196552 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Celina&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A3N359274&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Centro Gastro&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196497 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Clinica da Imagem&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N166835 (C/2ªBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;ELA &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;K9N282749 (C/2ªBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;ELA &#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196507&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Gastro Clinica&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196530&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Gastro ELA&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196468 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Honcord&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196499 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Sírio&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;F5N196513 (C/2ºBandeja)&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;La Femme&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;D4N713947&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Multimagem&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A5N965394&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Itumbiara&#60;/td&#62;\n&#60;/tr&#62;\n&#60;tr&#62;\n&#60;td class=\"xl67\" height=\"20\"&#62;A5N965447&#60;/td&#62;\n&#60;td class=\"xl67\"&#62;Itumbiara&#60;/td&#62;\n&#60;/tr&#62;\n&#60;/tbody&#62;\n&#60;/table&#62;\n&#60;p&#62; &#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:44]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;procedimento possui previsão para ser realizado no dia 06/02/2025&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:44&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; left&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020417&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : Solicitação de leitura - período: 01/01/2025 a 31/01/2025\n Requerentes :  Vinícius Caetano de Freitas  \n Data de abertura : 2025-02-04 17:25\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n\n Status : Novo\n\n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\n Categoria : Informática &#62; Impressora  \n Descrição : _SOLICITAÇÃO DAS LEITURAS DAS IMPRESSORAS NO PERIODO 01/01/2025 A 31/01/2025_\n\n \n\n 		 \n 		 \n\n 		F5N166819\n 		Adm. Analises Clinicas\n\n 		D3N342993 \n 		Recepção 2\n\n 		E3N519365\n 		Qualidade 1\n\n 		J2N252273\n 		Reserva 1\n\n 		A1N930474\n 		Bueno \n\n 		U64182L2N912565\n 		Bueno \n\n 		J9N677057\n 		IAD \n\n 		U64198A3N268454\n 		IAD \n\n 		U64198A3N268462\n 		IAD \n\n 		B0N381585 \n 		IAD \n\n 		L9N326509\n 		Bueno \n\n 		L9N326707\n 		Bueno \n\n 		D3N342469\n 		Cebrom\n\n 		U63267A3N342570\n 		Cebrom\n\n 		F5N196552 (C/2ºBandeja)\n 		Celina\n\n 		A3N359274\n 		Centro Gastro\n\n 		F5N196497 (C/2ºBandeja)\n 		Clinica da Imagem\n\n 		F5N166835 (C/2ªBandeja)\n 		ELA \n\n 		K9N282749 (C/2ªBandeja)\n 		ELA \n\n 		F5N196507\n 		Gastro Clinica\n\n 		F5N196530\n 		Gastro ELA\n\n 		F5N196468 (C/2ºBandeja)\n 		Honcord\n\n 		F5N196499 (C/2ºBandeja)\n 		Sírio\n\n 		F5N196513 (C/2ºBandeja)\n 		La Femme\n\n 		D4N713947\n 		Multimagem\n\n 		A5N965394\n 		Itumbiara\n\n 		A5N965447\n 		Itumbiara\n\n \n \n\n\n[2025-02-05 16:44]\nAutor Vinícius Caetano de Freitas\nDescrição _PROCEDIMENTO POSSUI PREVISÃO PARA SER REALIZADO NO DIA 06/02/2025_\nData de abertura 2025-02-05 16:44\nPosição left\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020417/add_followup.1738784673.1231389416@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(28, 'Ticket', 2025020504, 4, 0, 1, 6, '2025-02-05 19:55:02', '2025-02-07 14:18:39', NULL, '[GLPI #2025020504] Chamado solucionado mapeamento', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020504] Chamado solucionado mapeamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020504_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020504_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:55&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Remapeamento realizado com sucesso.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3c2090765e7.10639557\" width=\"759\" src=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; ciente dos procedimentos.&#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:mapeamento &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Mapeamento      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;bom dia&#60;/p&#62;\n&#60;p&#62;mapear o exame ANTICOAGULANTE LUPICO, esta sem mapeamento e não esta interfaceando&#60;/p&#62;\n&#60;p&#62;mn capc: ACLUP&#60;/p&#62;\n&#60;p&#62;mn hp: LUP-VV&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:55]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Remapeamento realizado com sucesso.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3c2090765e7.10639557\" width=\"759\" src=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; ciente dos procedimentos.&#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:55&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 12:01]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Em análise da solicitação&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 12:01&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020504_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:55\n Tipo de solução : \n Solução : _REMAPEAMENTO REALIZADO COM SUCESSO._\n\n_[61E364D4-477C0BF0-67A3C2090765E7.10639557] [http://chamado.capc.com.br/front/document.send.php?docid=460&#38;itemtype=Ticket&#38;items_id=2025020504]_\n\n@Heloisa Viana Camelo ciente dos procedimentos.\n\nChamado encerrado \n \n\n Chamado: Descrição\n\n Título : mapeamento\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-05 11:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Mapeamento  \n Descrição : bom dia\n\nmapear o exame ANTICOAGULANTE LUPICO, esta sem mapeamento e não esta interfaceando\n\nmn capc: ACLUP\n\nmn hp: LUP-VV\n \n\n\n[2025-02-05 16:55]\nAutor Vinícius Caetano de Freitas\nDescrição _REMAPEAMENTO REALIZADO COM SUCESSO._\n\n_[61E364D4-477C0BF0-67A3C2090765E7.10639557] [http://chamado.capc.com.br/front/document.send.php?docid=460&#38;itemtype=Ticket&#38;items_id=2025020504]_\n\n@Heloisa Viana Camelo ciente dos procedimentos.\n\nChamado encerrado\nData de abertura 2025-02-05 16:55\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 12:01]\nAutor Vinícius Caetano de Freitas\nDescrição EM ANÁLISE DA SOLICITAÇÃO\nData de abertura 2025-02-05 12:01\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020504/solved.1738785302.564984966@br262.hostgator.com.br', '', 'mailing', 'solved');
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(29, 'Ticket', 2025020504, 4, 0, 1, 6, '2025-02-05 19:55:02', '2025-02-07 14:18:39', NULL, '[GLPI #2025020504] Chamado solucionado mapeamento', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'heloisa@capc.com.br', 'Heloisa Viana Camelo', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020504] Chamado solucionado mapeamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020504_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020504_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:55&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Remapeamento realizado com sucesso.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3c2090765e7.10639557\" width=\"759\" src=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; ciente dos procedimentos.&#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:mapeamento &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Heloisa Viana Camelo      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-05 11:11 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Mapeamento      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;bom dia&#60;/p&#62;\n&#60;p&#62;mapear o exame ANTICOAGULANTE LUPICO, esta sem mapeamento e não esta interfaceando&#60;/p&#62;\n&#60;p&#62;mn capc: ACLUP&#60;/p&#62;\n&#60;p&#62;mn hp: LUP-VV&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:55]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Remapeamento realizado com sucesso.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;&#60;a href=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a3c2090765e7.10639557\" width=\"759\" src=\"/front/document.send.php?docid=460&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020504\" /&#62;&#60;/a&#62;&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"216\"&#62;@Heloisa Viana Camelo&#60;/span&#62; ciente dos procedimentos.&#60;/p&#62;\r\n&#60;p&#62;Chamado encerrado&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:55&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 12:01]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Em análise da solicitação&#60;/strong&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 12:01&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 1&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020504_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:55\n Tipo de solução : \n Solução : _REMAPEAMENTO REALIZADO COM SUCESSO._\n\n_[61E364D4-477C0BF0-67A3C2090765E7.10639557] [http://chamado.capc.com.br/front/document.send.php?docid=460&#38;itemtype=Ticket&#38;items_id=2025020504]_\n\n@Heloisa Viana Camelo ciente dos procedimentos.\n\nChamado encerrado \n \n\n Chamado: Descrição\n\n Título : mapeamento\n Requerentes :  Heloisa Viana Camelo  \n Data de abertura : 2025-02-05 11:11\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Mapeamento  \n Descrição : bom dia\n\nmapear o exame ANTICOAGULANTE LUPICO, esta sem mapeamento e não esta interfaceando\n\nmn capc: ACLUP\n\nmn hp: LUP-VV\n \n\n\n[2025-02-05 16:55]\nAutor Vinícius Caetano de Freitas\nDescrição _REMAPEAMENTO REALIZADO COM SUCESSO._\n\n_[61E364D4-477C0BF0-67A3C2090765E7.10639557] [http://chamado.capc.com.br/front/document.send.php?docid=460&#38;itemtype=Ticket&#38;items_id=2025020504]_\n\n@Heloisa Viana Camelo ciente dos procedimentos.\n\nChamado encerrado\nData de abertura 2025-02-05 16:55\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 12:01]\nAutor Vinícius Caetano de Freitas\nDescrição EM ANÁLISE DA SOLICITAÇÃO\nData de abertura 2025-02-05 12:01\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 1\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020504/solved.1738785302.1507403968@br262.hostgator.com.br', '', 'mailing', 'solved'),
(30, 'Ticket', 2025020411, 4, 0, 1, 6, '2025-02-05 19:56:17', '2025-02-07 14:18:39', NULL, '[GLPI #2025020411] Novo acompanhamento O PROGRAMA DOCTORS AGENDA', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020411] Novo acompanhamento O PROGRAMA DOCTORS AGENDA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; 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font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; 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Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/add_followup.1738785377.707324317@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
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background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; 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font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/add_followup.1738785377.742563135@br262.hostgator.com.br', '', 'mailing', 'add_followup'),
(32, 'Ticket', 2025020411, 4, 0, 1, 6, '2025-02-05 19:56:17', '2025-02-07 14:18:39', NULL, '[GLPI #2025020411] Novo acompanhamento O PROGRAMA DOCTORS AGENDA', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020411] Novo acompanhamento O PROGRAMA DOCTORS AGENDA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62; URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;amp;noAUTO=1&#60;/a&#62; &#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Em atendimento (atribu&#38;iacute;do)&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n  URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411&#38;noAUTO=1 \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Em atendimento (atribuído)\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/add_followup.1738785378.1150806584@br262.hostgator.com.br', '', 'mailing', 'add_followup');
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(33, 'Ticket', 2025020411, 4, 0, 1, 6, '2025-02-05 19:57:30', '2025-02-07 14:18:39', NULL, '[GLPI #2025020411] Chamado solucionado O PROGRAMA DOCTORS AGENDA', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020411] Chamado solucionado O PROGRAMA DOCTORS AGENDA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_ \n \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/solved.1738785450.613277127@br262.hostgator.com.br', '', 'mailing', 'solved'),
(34, 'Ticket', 2025020411, 4, 0, 1, 6, '2025-02-05 19:57:30', '2025-02-07 14:18:39', NULL, '[GLPI #2025020411] Chamado solucionado O PROGRAMA DOCTORS AGENDA', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'jessicafaria@capc.com.br', 'Jessica Assis Faria', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020411] Chamado solucionado O PROGRAMA DOCTORS AGENDA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_ \n \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/solved.1738785450.77320538@br262.hostgator.com.br', '', 'mailing', 'solved'),
(35, 'Ticket', 2025020411, 4, 0, 1, 6, '2025-02-05 19:57:30', '2025-02-07 14:18:39', NULL, '[GLPI #2025020411] Chamado solucionado O PROGRAMA DOCTORS AGENDA', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', 'informatica@capc.com.br', 'Thiago De Sá Mereb', 'chamado@capc.com.br', 'Chamado Laboratório CAPC', '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2025020411] Chamado solucionado O PROGRAMA DOCTORS AGENDA&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    --&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;div&#62;URL : &#60;a href=\"http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#38;amp;noAUTO=1\"&#62;http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#38;amp;noAUTO=1&#60;/a&#62; &#60;strong&#62;&#38;#160;&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;Sem uma resposta, o chamado ser&#38;aacute; fechado automaticamente ap&#38;oacute;s 3 dias&#60;/strong&#62;&#60;/div&#62;\n&#60;div&#62;&#60;span style=\"color: #888888;\"&#62;&#60;strong&#62;&#60;span style=\"text-decoration: underline;\"&#62;Data da solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/strong&#62;&#60;/span&#62; : 2025-02-05 16:57&#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Tipo de solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;br /&#62;&#60;span style=\"text-decoration: underline; color: #888888;\"&#62;&#60;strong&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/span&#62; : &#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62; &#60;/div&#62;\n&#60;div&#62;&#60;/div&#62;\n&#60;p class=\"description b\"&#62;&#60;strong&#62;Chamado: Descri&#38;ccedil;&#38;atilde;o&#60;/strong&#62;&#60;/p&#62;\n&#60;p&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; T&#38;iacute;tulo&#60;/span&#62;&#38;#160;:O PROGRAMA DOCTORS AGENDA &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Requerentes&#60;/span&#62;&#38;#160;: Jessica Assis Faria      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura&#60;/span&#62;&#38;#160;:2025-02-04 14:30 &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de fechamento&#60;/span&#62;&#38;#160;: &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Origem da requisi&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;:Helpdesk&#60;br /&#62;\n&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Item associado&#60;/span&#62;&#38;#160;:\n&#60;p&#62;&#60;/p&#62;\n &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Atribu&#38;iacute;do para t&#38;eacute;cnicos&#60;/span&#62;&#38;#160;: Vin&#38;iacute;cius Caetano de Freitas &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Status &#60;/span&#62;&#38;#160;: Solucionado&#60;br /&#62; &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Urg&#38;ecirc;ncia&#60;/span&#62;&#38;#160;: Muito Alta&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Impacto&#60;/span&#62;&#38;#160;: M&#38;eacute;dio&#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Prioridade&#60;/span&#62;&#38;#160;: Alta &#60;br /&#62;     &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Categoria &#60;/span&#62;&#38;#160;:Inform&#38;aacute;tica &#38;gt; Exames &#38;gt; Erro Sist&#38;ecirc;mico      &#60;br /&#62; &#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#38;#160;: &#60;p&#62;O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)&#60;/p&#62;&#60;/p&#62;\n&#60;br /&#62;&#60;/p&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:57]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Após todo o procedimento para analisar a base do servidor do DOCTORS , foi realizado o contato com a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; que informou que após esse procedimento todos os computadores voltaram a funcionar normalmente inclusive o do chamado.&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Chamado encerrado&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:57&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILSolution&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Solu&#38;ccedil;&#38;atilde;o&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-05 16:56]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;em&#62;&#60;strong&#62;Efetuada a verificação com a Amanda que recordou da senha do servidor do DOCTORS&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;mudamos novamente para a senha -&#38;gt; capc&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-05 16:56&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;&#60;br /&#62;&#60;strong&#62; [2025-02-04 15:42]&#60;/strong&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Autor &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Vin&#38;iacute;cius Caetano de Freitas&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Descri&#38;ccedil;&#38;atilde;o &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;&#60;p&#62;&#60;strong&#62;Efetuado o acesso remoto no servidor &#60;br /&#62;&#60;/strong&#62;( Pre Atendimento )&#60;br /&#62;&#60;br /&#62;Porém, a &#60;span contenteditable=\"false\" data-user-mention=\"true\" data-user-id=\"18\"&#62;@Amanda Nunes Dos Santos&#60;/span&#62; efetuou a troca da senha do usuário.&#60;br /&#62;&#60;br /&#62;&#60;a href=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" target=\"_blank\"&#62;&#60;img alt=\"61e364d4-477c0bf0-67a25f779795c5.62748015\" width=\"1352\" src=\"/front/document.send.php?docid=457&#38;amp;itemtype=Ticket&#38;amp;items_id=2025020411\" /&#62;&#60;/a&#62;&#60;/p&#62;&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62; Data de abertura &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;2025-02-04 15:42&#60;/span&#62;&#60;br /&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Posi&#38;ccedil;&#38;atilde;o &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; right&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo interno &#60;/span&#62;&#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62; ITILFollowup&#60;/span&#62;&#60;/div&#62;\n&#60;div class=\"description b\"&#62;&#60;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&#62;Tipo &#60;/span&#62; &#60;span style=\"color: #000000; font-weight: bold; text-decoration: underline;\"&#62;Acompanhamento&#60;/span&#62;&#60;/div&#62;\n&#60;p&#62;&#60;/p&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de acompanhamentos&#38;#160;: 2&#60;/div&#62;\n&#60;div class=\"description b\"&#62;N&#38;uacute;mero de tarefas&#38;#160;: 0&#60;/div&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;p&#62;Departamento de Informatica &#60;br /&#62;\r\nLaboratório CAPC&#60;/p&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;', ' \n URL : http://chamado.capc.com.br/index.php?redirect=ticket_2025020411_Ticket%241&#38;noAUTO=1\n Sem uma resposta, o chamado será fechado automaticamente após 3 dias\n Data da solução : 2025-02-05 16:57\n Tipo de solução : \n Solução : _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_ \n \n\n Chamado: Descrição\n\n Título : O PROGRAMA DOCTORS AGENDA\n Requerentes :  Jessica Assis Faria  \n Data de abertura : 2025-02-04 14:30\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\n\n Atribuído para técnicos : Vinícius Caetano de Freitas \n Status : Solucionado\n\n Urgência : Muito Alta\n Impacto : Médio\n Prioridade : Alta\n\n Categoria : Informática &#62; Exames &#62; Erro Sistêmico  \n Descrição : O PROGRAMA DOCTOR´S AGENDAMENTO SUMIU DA TELA INICIAL DO COMPUTADOR  DO BOX 5 (ao lado da janela)\n \n\n\n[2025-02-05 16:57]\nAutor Vinícius Caetano de Freitas\nDescrição _APÓS TODO O PROCEDIMENTO PARA ANALISAR A BASE DO SERVIDOR DO DOCTORS , FOI REALIZADO O CONTATO COM A @AMANDA NUNES DOS SANTOS QUE INFORMOU QUE APÓS ESSE PROCEDIMENTO TODOS OS COMPUTADORES VOLTARAM A FUNCIONAR NORMALMENTE INCLUSIVE O DO CHAMADO._\n\n_CHAMADO ENCERRADO_\nData de abertura 2025-02-05 16:57\nPosição right\nTipo interno ITILSolution\nTipo Solução\n\n[2025-02-05 16:56]\nAutor Vinícius Caetano de Freitas\nDescrição _EFETUADA A VERIFICAÇÃO COM A AMANDA QUE RECORDOU DA SENHA DO SERVIDOR DO DOCTORS_\n\n_MUDAMOS NOVAMENTE PARA A SENHA -&#62; CAPC_\nData de abertura 2025-02-05 16:56\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n[2025-02-04 15:42]\nAutor Vinícius Caetano de Freitas\nDescrição Efetuado o acesso remoto no servidor \n( Pre Atendimento )\n\nPorém, a @Amanda Nunes Dos Santos efetuou a troca da senha do usuário.\n\n[61e364d4-477c0bf0-67a25f779795c5.62748015] [http://chamado.capc.com.br/front/document.send.php?docid=457&#38;itemtype=Ticket&#38;items_id=2025020411]\nData de abertura 2025-02-04 15:42\nPosição right\nTipo interno ITILFollowup\nTipo Acompanhamento\n\n\nNúmero de acompanhamentos : 2\nNúmero de tarefas : 0\n\n-- \nDepartamento de Informatica Laboratório CAPC\nGerado automaticamente pelo GLPI\n\n', 'GLPI_bJ6Lfk2mUQIxrxyG59NMKcKY1KmaDWdz10kJlp2F-Ticket-2025020411/solved.1738785450.975664378@br262.hostgator.com.br', '', 'mailing', 'solved');
