INSERT INTO `glpi_logs` (`id`, `itemtype`, `items_id`, `itemtype_link`, `linked_action`, `user_name`, `date_mod`, `id_search_option`, `old_value`, `new_value`) VALUES
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(36117, 'TicketSatisfaction', 578, '0', 20, 'cron_closeticket', '2024-10-07 14:52:51', 0, '', ''),
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(36120, 'TicketSatisfaction', 579, '0', 20, 'cron_closeticket', '2024-10-07 14:52:51', 0, '', ''),
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(36122, 'Ticket', 2024000963, '', 0, 'cron_closeticket', '2024-10-07 14:52:51', 16, '', '2024-10-07 11:52:51'),
(36123, 'TicketSatisfaction', 580, '0', 20, 'cron_closeticket', '2024-10-07 14:52:51', 0, '', ''),
(36124, 'Ticket', 2024000979, 'User', 15, 'Santos da Silva Ana Caroline (211)', '2024-10-07 17:22:00', 4, '', 'Ana Caroline Santos da Silva (211)'),
(36125, 'Ticket', 2024000979, '0', 20, 'Santos da Silva Ana Caroline (211)', '2024-10-07 17:22:00', 0, '', ''),
(36126, 'Ticket', 2024000980, 'User', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-10-07 17:22:17', 4, '', 'Luanna Beatriz Sousa Silva (107)'),
(36127, 'Ticket', 2024000980, '0', 20, 'Sousa Silva Luanna Beatriz (107)', '2024-10-07 17:22:17', 0, '', ''),
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(36129, 'Ticket', 2024000927, 'ITILFollowup', 17, 'Viana Camelo Heloisa (216)', '2024-10-07 17:29:10', 0, '', '1015'),
(36130, 'Ticket', 2024000927, 'ITILFollowup', 12, 'Viana Camelo Heloisa (216)', '2024-10-07 17:29:10', 0, '', 'Acompanhamento (1015)'),
(36131, 'Ticket', 2024000981, 'User', 15, 'Custodio da Costa Ana Paula (11)', '2024-10-07 17:40:01', 4, '', 'Ana Paula Custodio da Costa (11)'),
(36132, 'Ticket', 2024000981, 'User', 15, 'Custodio da Costa Ana Paula (11)', '2024-10-07 17:40:01', 66, '', 'Francielly Pereira Lima (30)'),
(36133, 'Ticket', 2024000981, '0', 20, 'Custodio da Costa Ana Paula (11)', '2024-10-07 17:40:01', 0, '', ''),
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(36147, 'Ticket', 2024000980, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-07 18:53:04', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36148, 'Ticket', 2024000980, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-07 18:53:04', 64, 'luanna (107)', 'vinicius (7)'),
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(36151, 'Ticket', 2024000980, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-07 19:09:40', 0, '', 'Helpdesk (1017)'),
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(36156, 'Ticket', 2024000981, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-07 20:29:18', 150, '0', '10157'),
(36157, 'Ticket', 2024000981, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-07 20:29:18', 64, 'anapaula (11)', 'vinicius (7)'),
(36158, 'Ticket', 2024000981, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-07 20:29:18', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36159, 'Ticket', 2024000981, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-07 20:29:18', 64, 'anapaula (11)', 'vinicius (7)'),
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(36162, 'Ticket', 2024000981, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-07 20:31:42', 0, '', 'Helpdesk (1018)'),
(36163, 'Document', 285, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 0, '', ''),
(36164, 'Document', 285, 'ITILSolution', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 0, '', '1288 (1288)'),
(36165, 'ITILSolution', 1288, 'Document', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 0, '', '446313-00.pdf (285)'),
(36166, 'Ticket', 2024000927, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 12, '2', '5'),
(36167, 'Ticket', 2024000927, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 64, 'heloisa (216)', 'vinicius (7)'),
(36168, 'Ticket', 2024000927, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 17, '', '2024-10-08 07:12:44'),
(36169, 'Ticket', 2024000927, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-08 10:12:44', 0, '', '1288 (1288)'),
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(36171, 'APIClient', 2, '0', 12, '', '2024-10-08 11:29:12', 0, '', 'Enpoint \'search\' called by 177.50.126.185 '),
(36172, 'APIClient', 2, '0', 12, '', '2024-10-08 11:29:13', 0, '', 'Enpoint \'initSession\' called by 177.50.121.103 '),
(36173, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:14', 0, '', 'Enpoint \'getGlpiConfig\' called by 177.50.126.185 (gustavo.campos)'),
(36174, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:15', 0, '', 'Enpoint \'pluginList\' called by 177.50.121.103 (gustavo.campos)'),
(36175, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:15', 0, '', 'Enpoint \'defaultConfig\' called by 177.50.121.103 (gustavo.campos)'),
(36176, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:16', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 177.50.126.185 (gustavo.campos)'),
(36177, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:16', 0, '', 'Enpoint \'basicInfo\' called by 177.50.121.103 (gustavo.campos)'),
(36178, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:17', 0, '', 'Enpoint \'getMyEntities\' called by 177.50.121.103 (gustavo.campos)'),
(36179, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:17', 0, '', 'Enpoint \'search\' called by 177.50.126.185 (gustavo.campos)'),
(36180, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:22', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36181, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:23', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36182, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:23', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36183, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:24', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36184, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:24', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36185, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:25', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36186, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:25', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36187, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:26', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36188, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:26', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.103 (gustavo.campos)'),
(36189, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:33', 0, '', 'Enpoint \'PendingReason\' called by 177.50.126.185 (gustavo.campos)'),
(36190, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:33', 0, '', 'Enpoint \'SolutionType\' called by 177.50.121.103 (gustavo.campos)'),
(36191, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:33', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.50.121.103 (gustavo.campos)'),
(36192, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:43', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.121.103 (gustavo.campos)'),
(36193, 'Ticket', 2024000965, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:43', 12, '2', '5'),
(36194, 'Ticket', 2024000965, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:43', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(36195, 'Ticket', 2024000965, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:43', 17, '', '2024-10-08 08:29:43'),
(36196, 'Ticket', 2024000965, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:43', 0, '', '1289 (1289)'),
(36197, 'ITILSolution', 1289, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:43', 0, '', ''),
(36198, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:44', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36199, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:45', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36200, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:45', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36201, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:46', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36202, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:46', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36203, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:47', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.126.185 (gustavo.campos)'),
(36204, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:54', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36205, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:54', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36206, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:55', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36207, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:55', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36208, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:56', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36209, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:56', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36210, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:57', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36211, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:57', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36212, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:29:58', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.103 (gustavo.campos)'),
(36213, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:14', 0, '', 'Enpoint \'SolutionType\' called by 177.50.121.103 (gustavo.campos)'),
(36214, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:14', 0, '', 'Enpoint \'PendingReason\' called by 177.50.126.185 (gustavo.campos)'),
(36215, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:14', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.50.126.185 (gustavo.campos)'),
(36216, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:19', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.121.103 (gustavo.campos)'),
(36217, 'Ticket', 2024000955, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:19', 12, '2', '5'),
(36218, 'Ticket', 2024000955, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:19', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(36219, 'Ticket', 2024000955, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:19', 17, '', '2024-10-08 08:30:19'),
(36220, 'Ticket', 2024000955, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:19', 0, '', '1290 (1290)'),
(36221, 'ITILSolution', 1290, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:19', 0, '', ''),
(36222, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:20', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36223, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:21', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36224, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:21', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36225, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:22', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36226, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:22', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36227, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:23', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.126.185 (gustavo.campos)'),
(36228, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:26', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36229, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:27', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36230, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:27', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36231, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:28', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36232, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:28', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36233, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:29', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36234, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:29', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36235, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:30', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36236, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:31', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.103 (gustavo.campos)'),
(36237, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:35', 0, '', 'Enpoint \'SolutionType\' called by 177.50.126.185 (gustavo.campos)'),
(36238, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:36', 0, '', 'Enpoint \'PendingReason\' called by 177.50.126.185 (gustavo.campos)'),
(36239, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:36', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.50.121.103 (gustavo.campos)'),
(36240, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:57', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.121.103 (gustavo.campos)'),
(36241, 'Ticket', 2024000948, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:57', 12, '2', '5'),
(36242, 'Ticket', 2024000948, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:57', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(36243, 'Ticket', 2024000948, '', 0, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:57', 17, '', '2024-10-08 08:30:57'),
(36244, 'Ticket', 2024000948, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:57', 0, '', '1291 (1291)'),
(36245, 'ITILSolution', 1291, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:57', 0, '', ''),
(36246, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:58', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36247, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:58', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36248, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:59', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36249, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:30:59', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36250, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:00', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36251, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:00', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.126.185 (gustavo.campos)'),
(36252, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:05', 0, '', 'Enpoint \'search\' called by 177.50.121.103 (gustavo.campos)'),
(36253, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:11', 0, '', 'Enpoint \'search\' called by 177.50.121.103 (gustavo.campos)'),
(36254, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:21', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36255, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:21', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36256, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:22', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36257, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:22', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36258, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:23', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36259, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:23', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36260, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:24', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36261, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:24', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36262, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:31:25', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.103 (gustavo.campos)'),
(36263, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:26', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36264, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:27', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36265, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:27', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36266, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:28', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36267, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:28', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36268, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:29', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.185 (gustavo.campos)'),
(36269, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:29', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36270, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:30', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.103 (gustavo.campos)'),
(36271, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:32:30', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.103 (gustavo.campos)'),
(36272, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-08 11:33:21', 0, '', 'Enpoint \'PendingReason\' called by 177.50.126.185 (gustavo.campos)'),
(36273, 'Ticket', 2024000982, 'User', 15, 'Alves Emerson (87)', '2024-10-08 11:38:44', 4, '', 'Emerson Alves (87)'),
(36274, 'Ticket', 2024000982, '0', 20, 'Alves Emerson (87)', '2024-10-08 11:38:44', 0, '', ''),
(36275, 'Ticket', 2024000983, 'User', 15, 'Arruda Rodrigues Conceição (83)', '2024-10-08 11:39:13', 4, '', 'Conceição Arruda Rodrigues (83)'),
(36276, 'Ticket', 2024000983, '0', 20, 'Arruda Rodrigues Conceição (83)', '2024-10-08 11:39:13', 0, '', ''),
(36277, 'Ticket', 2024000984, 'User', 15, 'da Silva Santana Aline Pereira (17)', '2024-10-08 11:48:38', 4, '', 'Aline Pereira da Silva Santana (17)');
INSERT INTO `glpi_logs` (`id`, `itemtype`, `items_id`, `itemtype_link`, `linked_action`, `user_name`, `date_mod`, `id_search_option`, `old_value`, `new_value`) VALUES
(36278, 'Ticket', 2024000984, '0', 20, 'da Silva Santana Aline Pereira (17)', '2024-10-08 11:48:38', 0, '', ''),
(36279, 'Ticket', 2024000985, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-08 12:07:20', 4, '', 'Gildeones Borges Gonzaga (153)'),
(36280, 'Ticket', 2024000985, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-08 12:07:20', 66, '', 'Gildeones Borges Gonzaga (153)'),
(36281, 'Ticket', 2024000985, '0', 20, 'Borges Gonzaga Gildeones (153)', '2024-10-08 12:07:20', 0, '', ''),
(36282, 'Ticket', 2024000982, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:18', 150, '0', '3094'),
(36283, 'Ticket', 2024000982, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:18', 64, 'emerson (87)', 'vinicius (7)'),
(36284, 'Ticket', 2024000982, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:18', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36285, 'Ticket', 2024000982, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:18', 64, 'emerson (87)', 'vinicius (7)'),
(36286, 'Ticket', 2024000982, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:18', 12, '1', '2'),
(36287, 'Ticket', 2024000982, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:40', 0, '', '1019'),
(36288, 'Ticket', 2024000982, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:30:40', 0, '', 'Helpdesk (1019)'),
(36289, 'Ticket', 2024000983, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:48:20', 7, 'Informática (1)', 'Informática &#62; Impressora (4)'),
(36290, 'Ticket', 2024000983, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:48:20', 64, 'conceicao (83)', 'vinicius (7)'),
(36291, 'Ticket', 2024000983, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:48:20', 150, '0', '4147'),
(36292, 'Ticket', 2024000983, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:48:20', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36293, 'Ticket', 2024000983, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-08 12:48:20', 12, '1', '2'),
(36294, 'Ticket', 2024000986, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-08 12:52:52', 4, '', 'Raphael  Rodrigues Silva (139)'),
(36295, 'Ticket', 2024000986, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-08 12:52:52', 66, '', 'Vinícius Caetano de Freitas (7)'),
(36296, 'Ticket', 2024000986, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-08 12:52:52', 66, '', 'Thiago De Sá Mereb (8)'),
(36297, 'Ticket', 2024000986, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-10-08 12:52:52', 0, '', ''),
(36298, 'Ticket', 2024000964, '', 0, 'cron_closeticket', '2024-10-08 13:01:34', 12, '5', '6'),
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(36443, 'Ticket', 2024000994, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:02:31', 12, '1', '2'),
(36444, 'Ticket', 2024000994, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:05:15', 12, '2', '5'),
(36445, 'Ticket', 2024000994, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:05:15', 17, '', '2024-10-09 10:05:15'),
(36446, 'Ticket', 2024000994, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:05:15', 0, '', '1302 (1302)'),
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(36448, 'Ticket', 2024000945, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:22:31', 0, '', '1024'),
(36449, 'Ticket', 2024000945, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:22:31', 0, '', 'Helpdesk (1024)'),
(36450, 'Ticket', 2024000981, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:56:08', 0, '', '1025'),
(36451, 'Ticket', 2024000981, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-09 13:56:08', 0, '', 'Helpdesk (1025)'),
(36452, 'Ticket', 2024000977, '', 0, 'cron_closeticket', '2024-10-09 14:59:11', 12, '5', '6'),
(36453, 'Ticket', 2024000977, '', 0, 'cron_closeticket', '2024-10-09 14:59:11', 16, '', '2024-10-09 11:59:11'),
(36454, 'TicketSatisfaction', 591, '0', 20, 'cron_closeticket', '2024-10-09 14:59:11', 0, '', ''),
(36455, 'Ticket', 2024000978, '', 0, 'cron_closeticket', '2024-10-09 14:59:11', 12, '5', '6'),
(36456, 'Ticket', 2024000978, '', 0, 'cron_closeticket', '2024-10-09 14:59:11', 16, '', '2024-10-09 11:59:11'),
(36457, 'TicketSatisfaction', 592, '0', 20, 'cron_closeticket', '2024-10-09 14:59:11', 0, '', ''),
(36458, 'Ticket', 2024000995, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-09 16:52:35', 4, '', 'Gildeones Borges Gonzaga (153)'),
(36459, 'Ticket', 2024000995, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-09 16:52:35', 66, '', 'Gildeones Borges Gonzaga (153)'),
(36460, 'Ticket', 2024000995, '0', 20, 'Borges Gonzaga Gildeones (153)', '2024-10-09 16:52:35', 0, '', ''),
(36461, 'Ticket', 2024000996, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-10-09 16:56:05', 4, '', 'Heloisa Viana Camelo (216)'),
(36462, 'Ticket', 2024000996, '0', 20, 'Viana Camelo Heloisa (216)', '2024-10-09 16:56:05', 0, '', ''),
(36463, 'Ticket', 2024000997, 'User', 15, 'Mendonça dos Santos Renata (167)', '2024-10-09 17:52:52', 4, '', 'Renata Mendonça dos Santos (167)'),
(36464, 'Ticket', 2024000997, '0', 20, 'Mendonça dos Santos Renata (167)', '2024-10-09 17:52:52', 0, '', ''),
(36465, 'Ticket', 2024000995, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:27', 150, '0', '1'),
(36466, 'Ticket', 2024000995, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:27', 64, 'gildeones (153)', 'vinicius (7)'),
(36467, 'Ticket', 2024000995, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:27', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36468, 'Ticket', 2024000995, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:27', 64, 'gildeones (153)', 'vinicius (7)'),
(36469, 'Ticket', 2024000995, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:27', 12, '1', '2'),
(36470, 'Ticket', 2024000995, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:37', 12, '2', '5'),
(36471, 'Ticket', 2024000995, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:37', 17, '', '2024-10-09 15:21:37'),
(36472, 'Ticket', 2024000995, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:37', 0, '', '1303 (1303)'),
(36473, 'ITILSolution', 1303, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:21:37', 0, '', ''),
(36474, 'Ticket', 2024000997, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:31', 150, '0', '1'),
(36475, 'Ticket', 2024000997, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:31', 64, 'renata (167)', 'vinicius (7)'),
(36476, 'Ticket', 2024000997, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:31', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36477, 'Ticket', 2024000997, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:31', 64, 'renata (167)', 'vinicius (7)'),
(36478, 'Ticket', 2024000997, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:31', 12, '1', '2'),
(36479, 'Ticket', 2024000997, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:42', 12, '2', '5'),
(36480, 'Ticket', 2024000997, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:42', 17, '', '2024-10-09 15:30:42'),
(36481, 'Ticket', 2024000997, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:42', 0, '', '1304 (1304)'),
(36482, 'ITILSolution', 1304, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:30:42', 0, '', ''),
(36483, 'Ticket', 2024000996, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:19', 150, '0', '1'),
(36484, 'Ticket', 2024000996, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:19', 64, 'heloisa (216)', 'vinicius (7)'),
(36485, 'Ticket', 2024000996, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:19', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36486, 'Ticket', 2024000996, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:19', 64, 'heloisa (216)', 'vinicius (7)'),
(36487, 'Ticket', 2024000996, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:19', 12, '1', '2'),
(36488, 'Ticket', 2024000996, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:47', 0, '', '1026'),
(36489, 'Ticket', 2024000996, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-09 18:33:47', 0, '', 'Helpdesk (1026)'),
(36490, 'Ticket', 2024000981, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:06:14', 0, '', '1027'),
(36491, 'Ticket', 2024000981, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:06:14', 0, '', 'Helpdesk (1027)'),
(36492, 'Ticket', 2024000981, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:11:37', 12, '2', '6'),
(36493, 'Ticket', 2024000981, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:11:37', 16, '', '2024-10-09 17:11:37'),
(36494, 'Ticket', 2024000981, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:11:37', 17, '', '2024-10-09 17:11:37'),
(36495, 'TicketSatisfaction', 593, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:11:37', 0, '', ''),
(36496, 'Ticket', 2024000998, 'User', 15, 'Mendonça dos Santos Renata (167)', '2024-10-09 20:11:44', 4, '', 'Renata Mendonça dos Santos (167)'),
(36497, 'Ticket', 2024000998, 'User', 15, 'Mendonça dos Santos Renata (167)', '2024-10-09 20:11:44', 66, '', 'normal (5)'),
(36498, 'Ticket', 2024000998, '0', 20, 'Mendonça dos Santos Renata (167)', '2024-10-09 20:11:44', 0, '', ''),
(36499, 'Ticket', 2024000998, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:18', 150, '0', '1'),
(36500, 'Ticket', 2024000998, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:18', 64, 'renata (167)', 'vinicius (7)'),
(36501, 'Ticket', 2024000998, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:18', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36502, 'Ticket', 2024000998, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:18', 64, 'renata (167)', 'vinicius (7)'),
(36503, 'Ticket', 2024000998, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:18', 12, '1', '2'),
(36504, 'Ticket', 2024000998, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:28', 12, '2', '5'),
(36505, 'Ticket', 2024000998, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:28', 17, '', '2024-10-09 17:36:28'),
(36506, 'Ticket', 2024000998, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:28', 0, '', '1305 (1305)'),
(36507, 'ITILSolution', 1305, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-09 20:36:28', 0, '', ''),
(36508, 'Ticket', 2024000999, 'User', 15, 'Gomes Oliveira Campos Mayara Beatriz (137)', '2024-10-10 10:00:53', 4, '', 'Mayara Beatriz Gomes Oliveira Campos (137)'),
(36509, 'Ticket', 2024000999, 'Group', 15, 'Gomes Oliveira Campos Mayara Beatriz (137)', '2024-10-10 10:00:53', 65, '', 'IAD - Instituto do Aparelho Digestivo (40)'),
(36510, 'Ticket', 2024000999, '0', 20, 'Gomes Oliveira Campos Mayara Beatriz (137)', '2024-10-10 10:00:53', 0, '', ''),
(36511, 'Ticket', 2024001000, 'User', 15, 'Gomes Oliveira Campos Mayara Beatriz (137)', '2024-10-10 10:13:30', 4, '', 'Mayara Beatriz Gomes Oliveira Campos (137)'),
(36512, 'Ticket', 2024001000, 'User', 15, 'Gomes Oliveira Campos Mayara Beatriz (137)', '2024-10-10 10:13:30', 66, '', 'Mayara Beatriz Gomes Oliveira Campos (137)'),
(36513, 'Ticket', 2024001000, '0', 20, 'Gomes Oliveira Campos Mayara Beatriz (137)', '2024-10-10 10:13:30', 0, '', ''),
(36514, 'Ticket', 2024001001, 'User', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-10-10 11:20:39', 4, '', 'Luanna Beatriz Sousa Silva (107)'),
(36515, 'Ticket', 2024001001, '0', 20, 'Sousa Silva Luanna Beatriz (107)', '2024-10-10 11:20:39', 0, '', ''),
(36516, 'Ticket', 2024000961, '', 0, 'cron_closeticket', '2024-10-10 13:33:37', 12, '5', '6'),
(36517, 'Ticket', 2024000961, '', 0, 'cron_closeticket', '2024-10-10 13:33:37', 16, '', '2024-10-10 10:33:37'),
(36518, 'TicketSatisfaction', 594, '0', 20, 'cron_closeticket', '2024-10-10 13:33:37', 0, '', ''),
(36519, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:09', 7, '&nbsp; (0)', 'Informática &#62; Email (17)'),
(36520, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:09', 64, 'luanna (107)', 'vinicius (7)'),
(36521, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:09', 150, '0', '9390'),
(36522, 'Ticket', 2024001001, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:09', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36523, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:09', 12, '1', '2'),
(36524, 'Ticket', 2024001001, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:27', 5, '', 'Thiago De Sá Mereb (8)'),
(36525, 'Ticket', 2024001001, 'User', 16, 'Caetano de Freitas Vinícius (7)', '2024-10-10 13:57:27', 0, 'Vinícius Caetano de Freitas (7)', ''),
(36526, 'Ticket', 2024001001, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:01:00', 0, '', '1028'),
(36527, 'Ticket', 2024001001, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:01:00', 0, '', 'Helpdesk (1028)'),
(36528, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:01:13', 12, '2', '6'),
(36529, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:01:13', 16, '', '2024-10-10 11:01:13'),
(36530, 'Ticket', 2024001001, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:01:13', 17, '', '2024-10-10 11:01:13'),
(36531, 'TicketSatisfaction', 595, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:01:13', 0, '', ''),
(36532, 'Ticket', 2024001000, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:36:56', 7, '&nbsp; (0)', 'Informática &#62; Outros &#62; Telefone (37)'),
(36533, 'Ticket', 2024001000, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:36:56', 64, 'mayara (137)', 'vinicius (7)'),
(36534, 'Ticket', 2024001000, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:16', 150, '0', '15826'),
(36535, 'Ticket', 2024001000, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:16', 0, '', '1029'),
(36536, 'Ticket', 2024001000, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:16', 0, '', 'Helpdesk (1029)'),
(36537, 'Ticket', 2024001000, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:20', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36538, 'Ticket', 2024001000, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:20', 12, '1', '2'),
(36539, 'Ticket', 2024000999, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:31', 150, '0', '16598'),
(36540, 'Ticket', 2024000999, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:31', 64, 'mayara (137)', 'vinicius (7)'),
(36541, 'Ticket', 2024000999, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:31', 0, '', '1030'),
(36542, 'Ticket', 2024000999, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:31', 0, '', 'Helpdesk (1030)'),
(36543, 'Ticket', 2024000999, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:35', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36544, 'Ticket', 2024000999, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:37:35', 12, '1', '2'),
(36545, 'Ticket', 2024000996, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:41:45', 12, '2', '5'),
(36546, 'Ticket', 2024000996, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:41:45', 17, '', '2024-10-10 11:41:45'),
(36547, 'Ticket', 2024000996, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:41:45', 0, '', '1306 (1306)'),
(36548, 'ITILSolution', 1306, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-10 14:41:45', 0, '', ''),
(36549, 'Ticket', 2024001002, 'User', 15, 'Santos da Silva Ana Caroline (211)', '2024-10-10 15:08:31', 4, '', 'Ana Caroline Santos da Silva (211)'),
(36550, 'Ticket', 2024001002, '0', 20, 'Santos da Silva Ana Caroline (211)', '2024-10-10 15:08:31', 0, '', ''),
(36551, 'Ticket', 2024001002, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:15', 150, '0', '944'),
(36552, 'Ticket', 2024001002, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:15', 64, 'acarli (211)', 'vinicius (7)'),
(36553, 'Ticket', 2024001002, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:15', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36554, 'Ticket', 2024001002, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:15', 64, 'acarli (211)', 'vinicius (7)'),
(36555, 'Ticket', 2024001002, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:15', 12, '1', '2'),
(36556, 'Document', 286, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:56', 0, '', ''),
(36557, 'Document', 286, 'ITILFollowup', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:56', 0, '', 'Helpdesk (1031)'),
(36558, 'Ticket', 2024001002, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:56', 0, '', '1031'),
(36559, 'Ticket', 2024001002, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 15:24:56', 0, '', 'Helpdesk (1031)'),
(36560, 'Ticket', 2024001003, 'User', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-10-10 16:30:51', 4, '', 'Luanna Beatriz Sousa Silva (107)'),
(36561, 'Ticket', 2024001003, '0', 20, 'Sousa Silva Luanna Beatriz (107)', '2024-10-10 16:30:51', 0, '', ''),
(36562, 'APIClient', 2, '0', 12, '', '2024-10-10 18:40:15', 0, '', 'Enpoint \'search\' called by 200.96.129.8 '),
(36563, 'APIClient', 2, '0', 12, '', '2024-10-10 18:40:16', 0, '', 'Enpoint \'initSession\' called by 200.96.129.8 '),
(36564, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:17', 0, '', 'Enpoint \'getGlpiConfig\' called by 200.96.129.8 (vinicius)'),
(36565, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:18', 0, '', 'Enpoint \'pluginList\' called by 200.96.129.8 (vinicius)'),
(36566, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:18', 0, '', 'Enpoint \'defaultConfig\' called by 200.96.129.8 (vinicius)'),
(36567, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:19', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 200.96.129.8 (vinicius)'),
(36568, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:19', 0, '', 'Enpoint \'basicInfo\' called by 200.96.129.8 (vinicius)'),
(36569, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:20', 0, '', 'Enpoint \'getMyEntities\' called by 200.96.129.8 (vinicius)'),
(36570, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:20', 0, '', 'Enpoint \'search\' called by 200.96.129.8 (vinicius)'),
(36571, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:40:24', 0, '', 'Enpoint \'search\' called by 200.96.129.8 (vinicius)'),
(36572, 'Ticket', 2024001004, 'User', 15, 'Mendonça Lemes Jhon David (97)', '2024-10-10 18:42:19', 4, '', 'Jhon David Mendonça Lemes (97)'),
(36573, 'Ticket', 2024001004, '0', 20, 'Mendonça Lemes Jhon David (97)', '2024-10-10 18:42:19', 0, '', ''),
(36574, 'Ticket', 2024001005, 'User', 15, 'Mendonça Lemes Jhon David (97)', '2024-10-10 18:44:37', 4, '', 'Jhon David Mendonça Lemes (97)'),
(36575, 'Ticket', 2024001005, '0', 20, 'Mendonça Lemes Jhon David (97)', '2024-10-10 18:44:37', 0, '', ''),
(36576, 'Ticket', 2024001004, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:11', 150, '0', '1'),
(36577, 'Ticket', 2024001004, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:11', 64, 'jhon (97)', 'vinicius (7)'),
(36578, 'Ticket', 2024001004, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:11', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36579, 'Ticket', 2024001004, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:11', 64, 'jhon (97)', 'vinicius (7)'),
(36580, 'Ticket', 2024001004, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:11', 12, '1', '2'),
(36581, 'Ticket', 2024001004, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:44', 0, '', '1032'),
(36582, 'Ticket', 2024001004, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 18:52:44', 0, '', 'Helpdesk (1032)'),
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(36599, 'Ticket', 2024001005, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 19:19:12', 64, 'jhon (97)', 'vinicius (7)'),
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(36603, 'Ticket', 2024001005, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 19:21:59', 12, '1', '2'),
(36604, 'PluginOcsinventoryngOcsServer', 2, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 21:03:38', 3, '/home2/capcc721/chamado.capc.com.br/', '\\172.20.0.107'),
(36605, 'PluginOcsinventoryngOcsServer', 2, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-10 21:03:38', 16, '', 'Host: /home2/capcc721/chamado.capc.com.br/'),
(36606, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 21:30:59', 0, '', 'Enpoint \'search\' called by 177.174.220.49 (vinicius)'),
(36607, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 23:21:10', 0, '', 'Enpoint \'search\' called by 177.23.156.129 (vinicius)'),
(36608, 'APIClient', 2, '0', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-10 23:21:14', 0, '', 'Enpoint \'search\' called by 177.23.156.129 (vinicius)'),
(36609, 'Ticket', 2024001006, 'User', 15, 'Mendonça dos Santos Renata (167)', '2024-10-11 10:35:58', 4, '', 'Renata Mendonça dos Santos (167)'),
(36610, 'Ticket', 2024001006, '0', 20, 'Mendonça dos Santos Renata (167)', '2024-10-11 10:35:58', 0, '', ''),
(36611, 'Ticket', 2024001007, 'User', 15, 'Arruda Rodrigues Conceição (83)', '2024-10-11 10:59:00', 4, '', 'Conceição Arruda Rodrigues (83)'),
(36612, 'Ticket', 2024001007, '0', 20, 'Arruda Rodrigues Conceição (83)', '2024-10-11 10:59:00', 0, '', ''),
(36613, 'Ticket', 2024001008, 'User', 15, 'Santos Oliveira Thaynara  (217)', '2024-10-11 11:04:52', 4, '', 'Thaynara  Santos Oliveira (217)'),
(36614, 'Ticket', 2024001008, 'User', 15, 'Santos Oliveira Thaynara  (217)', '2024-10-11 11:04:52', 66, '', 'Thiago De Sá Mereb (8)'),
(36615, 'Ticket', 2024001008, 'User', 15, 'Santos Oliveira Thaynara  (217)', '2024-10-11 11:04:52', 66, '', 'Vinícius Caetano de Freitas (7)'),
(36616, 'Ticket', 2024001008, '0', 20, 'Santos Oliveira Thaynara  (217)', '2024-10-11 11:04:52', 0, '', ''),
(36617, 'Ticket', 2024001008, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 12:02:15', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(36618, 'Ticket', 2024001008, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 12:02:15', 64, 'taynara.oliveira (217)', 'vinicius (7)'),
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(36620, 'Ticket', 2024001008, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 12:56:33', 5, '', 'Vinícius Caetano de Freitas (7)'),
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(36628, 'Ticket', 2024001006, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:00:50', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36629, 'Ticket', 2024001006, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:00:50', 64, 'renata (167)', 'vinicius (7)'),
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(36631, 'Ticket', 2024001006, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:00:58', 12, '2', '5'),
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(36637, 'Ticket', 2024001007, 'Ticket', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:32:53', 0, '', 'Impressora travando papel de laudo. (2024001004)'),
(36638, 'Ticket', 2024001004, 'Ticket', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:32:53', 0, '', 'Bom dia Vinicius. A impressora com problema cortando a impressão, pape (2024001007)'),
(36639, 'Ticket', 2024001007, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:33:04', 7, 'Informática (1)', 'Informática &#62; Impressora (4)'),
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(36641, 'Ticket', 2024001007, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:33:46', 0, '', 'Helpdesk (1035)'),
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(36646, 'Ticket', 2024001007, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:34:21', 17, '', '2024-10-11 10:34:21'),
(36647, 'TicketSatisfaction', 596, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-11 13:34:21', 0, '', ''),
(36648, 'Ticket', 2024001009, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-11 13:43:06', 4, '', 'Raphael  Rodrigues Silva (139)'),
(36649, 'Ticket', 2024001009, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-11 13:43:06', 66, '', 'Thiago De Sá Mereb (8)'),
(36650, 'Ticket', 2024001009, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-11 13:43:06', 66, '', 'Vinícius Caetano de Freitas (7)'),
(36651, 'Ticket', 2024001009, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-10-11 13:43:06', 0, '', ''),
(36652, 'Ticket', 2024001010, 'User', 15, 'Santos de Souza Jessica (170)', '2024-10-11 14:00:34', 4, '', 'Jessica Santos de Souza (170)'),
(36653, 'Ticket', 2024001010, '0', 20, 'Santos de Souza Jessica (170)', '2024-10-11 14:00:34', 0, '', ''),
(36654, 'Ticket', 2024001010, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 14:46:49', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(36655, 'Ticket', 2024001010, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 14:46:49', 64, 'jessica (170)', 'vinicius (7)'),
(36656, 'Ticket', 2024001010, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 14:50:23', 83, '&nbsp; (0)', 'IAD - Instituto do Aparelho Digestivo (8)'),
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(36658, 'Ticket', 2024001010, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 14:50:23', 5, '', 'Vinícius Caetano de Freitas (7)'),
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(36665, 'Ticket', 2024001009, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 14:51:08', 64, 'raphael (139)', 'vinicius (7)'),
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(36671, 'Ticket', 2024001009, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 14:53:07', 0, '', '1311 (1311)'),
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(36673, 'Computer', 90, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 15:15:00', 8, '', 'Cida Reges'),
(36674, 'Ticket', 2024001011, 'User', 15, 'Souza de Castro Viviane (155)', '2024-10-11 16:14:13', 4, '', 'Viviane Souza de Castro (155)'),
(36675, 'Ticket', 2024001011, '0', 20, 'Souza de Castro Viviane (155)', '2024-10-11 16:14:13', 0, '', ''),
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(36686, 'Ticket', 2024000955, '', 0, 'cron_closeticket', '2024-10-11 19:53:53', 16, '', '2024-10-11 16:53:53'),
(36687, 'TicketSatisfaction', 600, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
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(36690, 'TicketSatisfaction', 601, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
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(36692, 'Ticket', 2024000985, '', 0, 'cron_closeticket', '2024-10-11 19:53:53', 16, '', '2024-10-11 16:53:53'),
(36693, 'TicketSatisfaction', 602, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
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(36695, 'Ticket', 2024000986, '', 0, 'cron_closeticket', '2024-10-11 19:53:53', 16, '', '2024-10-11 16:53:53'),
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(36699, 'TicketSatisfaction', 604, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
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(36702, 'TicketSatisfaction', 605, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
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(36705, 'TicketSatisfaction', 606, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
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(36708, 'TicketSatisfaction', 607, '0', 20, 'cron_closeticket', '2024-10-11 19:53:53', 0, '', ''),
(36709, 'Ticket', 2024001011, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:06:28', 150, '0', '1'),
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(36711, 'Ticket', 2024001011, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:06:28', 5, '', 'Vinícius Caetano de Freitas (7)'),
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(36719, 'Ticket', 2024001004, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:09:28', 17, '', '2024-10-11 17:09:28'),
(36720, 'Ticket', 2024001004, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:09:28', 0, '', '1313 (1313)'),
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(36722, 'Budget', 2, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:15:30', 0, '', ''),
(36723, 'Ticket', 2024001002, 'TicketCost', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:16:00', 0, '', 'KIT TECLADO E MOUSE USB LOGITECH MK120 PRETO (4)'),
(36724, 'TicketCost', 4, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:16:00', 0, '', ''),
(36725, 'Ticket', 2024001002, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:16:45', 0, '', '1036'),
(36726, 'Ticket', 2024001002, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:16:45', 0, '', 'Helpdesk (1036)'),
(36727, 'Ticket', 2024001012, 'User', 15, 'Alves Emerson (87)', '2024-10-11 20:37:26', 4, '', 'Emerson Alves (87)'),
(36728, 'Ticket', 2024001012, '0', 20, 'Alves Emerson (87)', '2024-10-11 20:37:26', 0, '', ''),
(36729, 'Ticket', 2024001013, 'User', 15, 'Monteiro Alves Dos Santo Wanesca (188) personificado por Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:11', 4, '', 'Wanesca Monteiro Alves Dos Santo (188)'),
(36730, 'Ticket', 2024001013, 'User', 15, 'Monteiro Alves Dos Santo Wanesca (188) personificado por Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:11', 66, '', 'Gustavo de Moraes Correa (38)'),
(36731, 'Ticket', 2024001013, '0', 20, 'Monteiro Alves Dos Santo Wanesca (188) personificado por Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:11', 0, '', ''),
(36732, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:32', 150, '0', '21'),
(36733, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:32', 64, 'wanesca (188)', 'vinicius (7)'),
(36734, 'Ticket', 2024001013, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:32', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36735, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:32', 64, 'wanesca (188)', 'vinicius (7)'),
(36736, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:52:32', 12, '1', '2'),
(36737, 'Ticket', 2024001013, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:55:46', 0, '', '1037'),
(36738, 'Ticket', 2024001013, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:55:46', 0, '', 'Helpdesk (1037)'),
(36739, 'Ticket', 2024001013, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:56:12', 0, '', '1038'),
(36740, 'Ticket', 2024001013, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:56:12', 0, '', 'Helpdesk (1038)'),
(36741, 'Ticket', 2024001013, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:56:51', 0, '', '1039'),
(36742, 'Ticket', 2024001013, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-11 20:56:51', 0, '', 'Helpdesk (1039)'),
(36743, 'Ticket', 2024001012, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:07', 150, '0', '1'),
(36744, 'Ticket', 2024001012, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:07', 64, 'emerson (87)', 'vinicius (7)'),
(36745, 'Ticket', 2024001012, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:07', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36746, 'Ticket', 2024001012, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:07', 64, 'emerson (87)', 'vinicius (7)'),
(36747, 'Ticket', 2024001012, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:07', 12, '1', '2'),
(36748, 'Ticket', 2024001012, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:20', 12, '2', '5'),
(36749, 'Ticket', 2024001012, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:20', 17, '', '2024-10-11 18:00:20'),
(36750, 'Ticket', 2024001012, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:20', 0, '', '1314 (1314)'),
(36751, 'ITILSolution', 1314, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-11 21:00:20', 0, '', ''),
(36752, 'Ticket', 2024001012, '', 0, 'Alves Emerson (87)', '2024-10-11 21:26:01', 12, '5', '6'),
(36753, 'Ticket', 2024001012, '', 0, 'Alves Emerson (87)', '2024-10-11 21:26:01', 16, '', '2024-10-11 18:26:01'),
(36754, 'TicketSatisfaction', 608, '0', 20, 'Alves Emerson (87)', '2024-10-11 21:26:01', 0, '', ''),
(36755, 'Ticket', 2024001012, 'ITILFollowup', 17, 'Alves Emerson (87)', '2024-10-11 21:26:01', 0, '', '1040'),
(36756, 'Ticket', 2024001012, 'ITILFollowup', 12, 'Alves Emerson (87)', '2024-10-11 21:26:01', 0, '', '&nbsp; (1040)'),
(36757, 'Ticket', 2024001014, 'User', 15, 'Rosa Pedroza Costa Lindalva (50) personificado por Caetano de Freitas Vinícius (7)', '2024-10-14 11:10:58', 4, '', 'Lindalva Rosa Pedroza Costa (50)'),
(36758, 'Ticket', 2024001014, '0', 20, 'Rosa Pedroza Costa Lindalva (50) personificado por Caetano de Freitas Vinícius (7)', '2024-10-14 11:10:58', 0, '', ''),
(36759, 'Ticket', 2024001014, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:11:16', 150, '0', '1'),
(36760, 'Ticket', 2024001014, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:11:16', 64, 'lindalva (50)', 'vinicius (7)'),
(36761, 'Ticket', 2024001014, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:11:16', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36762, 'Ticket', 2024001014, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:11:16', 64, 'lindalva (50)', 'vinicius (7)'),
(36763, 'Ticket', 2024001014, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:11:16', 12, '1', '2'),
(36764, 'Ticket', 2024001014, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:13:44', 0, '', '1041'),
(36765, 'Ticket', 2024001014, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-14 11:13:44', 0, '', 'Helpdesk (1041)'),
(36766, 'Ticket', 2024001015, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:04:29', 4, '', 'Raphael  Rodrigues Silva (139)'),
(36767, 'Ticket', 2024001015, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:04:29', 66, '', 'Thiago De Sá Mereb (8)'),
(36768, 'Ticket', 2024001015, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:04:29', 66, '', 'Vinícius Caetano de Freitas (7)'),
(36769, 'Ticket', 2024001015, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:04:29', 0, '', ''),
(36770, 'Ticket', 2024001016, 'User', 15, 'Mendonça Lemes Jhon David (97)', '2024-10-14 12:10:33', 4, '', 'Jhon David Mendonça Lemes (97)'),
(36771, 'Ticket', 2024001016, '0', 20, 'Mendonça Lemes Jhon David (97)', '2024-10-14 12:10:33', 0, '', ''),
(36772, 'Document', 288, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 0, '', ''),
(36773, 'Document', 288, 'Ticket', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 0, '', 'AGENDAS DE MARCAÇÃO (2024001017)'),
(36774, 'Ticket', 2024001017, 'Document', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 0, '', 'Documento do Chamado 2024001017 (288)'),
(36775, 'Ticket', 2024001017, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 4, '', 'Raphael  Rodrigues Silva (139)'),
(36776, 'Ticket', 2024001017, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 66, '', 'Thiago De Sá Mereb (8)'),
(36777, 'Ticket', 2024001017, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 66, '', 'Vinícius Caetano de Freitas (7)'),
(36778, 'Ticket', 2024001017, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-10-14 12:12:59', 0, '', ''),
(36779, 'User', 163, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:26:48', 8, '1', '0'),
(36780, 'User', 163, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:26:48', 63, '', '2024-10-07 12:00:00'),
(36781, 'User', 62, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:27:31', 8, '1', '0'),
(36782, 'User', 62, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:27:31', 63, '', '2024-10-07 12:00:00'),
(36783, 'User', 195, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:28:39', 8, '1', '0'),
(36784, 'User', 195, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:28:39', 63, '', '2024-10-07 12:00:00'),
(36785, 'User', 195, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:28:39', 3, '&nbsp; (0)', 'Bueno (5)'),
(36786, 'User', 195, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:28:39', 20, '&nbsp; (0)', 'Funcionário (1)'),
(36787, 'User', 195, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:28:39', 99, '0', '18'),
(36788, 'User', 207, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:29:10', 8, '1', '0'),
(36789, 'User', 207, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:29:10', 63, '', '2024-10-07 12:00:00'),
(36790, 'User', 165, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:30:20', 8, '1', '0'),
(36791, 'User', 165, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 12:30:20', 63, '', '2024-10-07 12:00:00'),
(36792, 'Ticket', 2024000983, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36793, 'Ticket', 2024000983, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36794, 'TicketSatisfaction', 609, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36795, 'Ticket', 2024000993, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36796, 'Ticket', 2024000993, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36797, 'TicketSatisfaction', 610, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36798, 'Ticket', 2024000994, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36799, 'Ticket', 2024000994, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36800, 'TicketSatisfaction', 611, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36801, 'Ticket', 2024000995, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36802, 'Ticket', 2024000995, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36803, 'TicketSatisfaction', 612, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36804, 'Ticket', 2024000996, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36805, 'Ticket', 2024000996, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36806, 'TicketSatisfaction', 613, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36807, 'Ticket', 2024000997, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36808, 'Ticket', 2024000997, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36809, 'TicketSatisfaction', 614, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36810, 'Ticket', 2024000998, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36811, 'Ticket', 2024000998, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36812, 'TicketSatisfaction', 615, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36813, 'Ticket', 2024001003, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36814, 'Ticket', 2024001003, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36815, 'TicketSatisfaction', 616, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36816, 'Ticket', 2024001008, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 12, '5', '6'),
(36817, 'Ticket', 2024001008, '', 0, 'cron_closeticket', '2024-10-14 13:00:31', 16, '', '2024-10-14 10:00:31'),
(36818, 'TicketSatisfaction', 617, '0', 20, 'cron_closeticket', '2024-10-14 13:00:31', 0, '', ''),
(36819, 'Ticket', 2024001017, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:02:59', 150, '0', '3000'),
(36820, 'Ticket', 2024001017, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:02:59', 64, 'raphael (139)', 'vinicius (7)'),
(36821, 'Ticket', 2024001017, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:02:59', 0, '', '1042'),
(36822, 'Ticket', 2024001017, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:02:59', 0, '', 'Helpdesk (1042)'),
(36823, 'Ticket', 2024001017, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:03:04', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36824, 'Ticket', 2024001017, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:03:04', 12, '1', '2'),
(36825, 'Ticket', 2024001017, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:03:20', 12, '2', '6'),
(36826, 'Ticket', 2024001017, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:03:20', 16, '', '2024-10-14 10:03:20'),
(36827, 'Ticket', 2024001017, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:03:20', 17, '', '2024-10-14 10:03:20'),
(36828, 'TicketSatisfaction', 618, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:03:20', 0, '', ''),
(36829, 'Ticket', 2024001015, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:12', 7, 'Informática (1)', 'Informática &#62; Impressora (4)'),
(36830, 'Ticket', 2024001015, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:12', 64, 'raphael (139)', 'vinicius (7)'),
(36831, 'Ticket', 2024001015, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:12', 150, '0', '6103'),
(36832, 'Ticket', 2024001015, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:12', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36833, 'Ticket', 2024001015, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:12', 12, '1', '2'),
(36834, 'Ticket', 2024001015, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:40', 0, '', '1043'),
(36835, 'Ticket', 2024001015, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-14 13:46:40', 0, '', 'Helpdesk (1043)'),
(36836, 'Ticket', 2024001018, 'User', 15, 'Francisco de Siqueira Priscilla (60)', '2024-10-14 14:13:40', 4, '', 'Priscilla Francisco de Siqueira (60)'),
(36837, 'Ticket', 2024001018, '0', 20, 'Francisco de Siqueira Priscilla (60)', '2024-10-14 14:13:40', 0, '', ''),
(36838, 'Ticket', 2024001019, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-10-14 15:07:26', 4, '', 'Gustavo de Moraes Correa (38)'),
(36839, 'Ticket', 2024001019, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-10-14 15:07:26', 66, '', 'Gustavo de Moraes Correa (38)'),
(36840, 'Ticket', 2024001019, '0', 20, 'de Moraes Correa Gustavo (38)', '2024-10-14 15:07:26', 0, '', ''),
(36841, 'Ticket', 2024001020, 'User', 15, 'Santos de Souza Jessica (170)', '2024-10-14 15:41:42', 4, '', 'Jessica Santos de Souza (170)'),
(36842, 'Ticket', 2024001020, '0', 20, 'Santos de Souza Jessica (170)', '2024-10-14 15:41:42', 0, '', ''),
(36843, 'APIClient', 2, '0', 12, '', '2024-10-14 18:43:22', 0, '', 'Enpoint \'search\' called by 177.51.102.41 '),
(36844, 'APIClient', 2, '0', 12, '', '2024-10-14 18:43:22', 0, '', 'Enpoint \'initSession\' called by 177.50.123.25 '),
(36845, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:23', 0, '', 'Enpoint \'getGlpiConfig\' called by 177.51.102.41 (gustavo.campos)'),
(36846, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:24', 0, '', 'Enpoint \'pluginList\' called by 177.51.102.41 (gustavo.campos)'),
(36847, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:24', 0, '', 'Enpoint \'defaultConfig\' called by 177.50.123.25 (gustavo.campos)'),
(36848, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:25', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 177.51.102.41 (gustavo.campos)'),
(36849, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:25', 0, '', 'Enpoint \'basicInfo\' called by 177.50.123.25 (gustavo.campos)'),
(36850, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:26', 0, '', 'Enpoint \'getMyEntities\' called by 177.50.123.25 (gustavo.campos)'),
(36851, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:26', 0, '', 'Enpoint \'search\' called by 177.51.102.41 (gustavo.campos)'),
(36852, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:47', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36853, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:48', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36854, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:48', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36855, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:49', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36856, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:49', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36857, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:49', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36858, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:50', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36859, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:51', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36860, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:51', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.123.25 (gustavo.campos)'),
(36861, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:54', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36862, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:56', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36863, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:57', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36864, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:57', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36865, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:58', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36866, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:58', 0, '', 'Enpoint \'Ticket\' called by 177.50.123.25 (gustavo.campos)'),
(36867, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:59', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36868, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:43:59', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36869, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:44:00', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.41 (gustavo.campos)'),
(36870, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:44:00', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.123.25 (gustavo.campos)'),
(36871, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:44:09', 0, '', 'Enpoint \'search\' called by 177.51.102.41 (gustavo.campos)'),
(36872, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-14 18:45:40', 0, '', 'Enpoint \'search\' called by 177.51.102.41 (gustavo.campos)'),
(36873, 'Ticket', 2024001020, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:11', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(36874, 'Ticket', 2024001020, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:11', 64, 'jessica (170)', 'vinicius (7)'),
(36875, 'Ticket', 2024001020, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:15', 150, '0', '15633'),
(36876, 'Ticket', 2024001020, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:15', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36877, 'Ticket', 2024001020, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:15', 12, '1', '2'),
(36878, 'Ticket', 2024001020, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:29', 12, '2', '5'),
(36879, 'Ticket', 2024001020, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:29', 17, '', '2024-10-14 17:02:29'),
(36880, 'Ticket', 2024001020, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:29', 0, '', '1315 (1315)'),
(36881, 'ITILSolution', 1315, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:02:29', 0, '', ''),
(36882, 'Document', 289, '0', 20, 'Sousa Silva Luanna Beatriz (107)', '2024-10-14 20:02:39', 0, '', ''),
(36883, 'Document', 289, 'Ticket', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-10-14 20:02:39', 0, '', 'Impressora com problema. (2024001021)'),
(36884, 'Ticket', 2024001021, 'Document', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-10-14 20:02:39', 0, '', 'Documento do Chamado 2024001021 (289)'),
(36885, 'Ticket', 2024001021, 'User', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-10-14 20:02:39', 4, '', 'Luanna Beatriz Sousa Silva (107)'),
(36886, 'Ticket', 2024001021, '0', 20, 'Sousa Silva Luanna Beatriz (107)', '2024-10-14 20:02:39', 0, '', ''),
(36887, 'Ticket', 2024001019, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:04:41', 150, '0', '1'),
(36888, 'Ticket', 2024001019, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:04:41', 64, 'gustavo (38)', 'vinicius (7)'),
(36889, 'Ticket', 2024001019, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:04:41', 0, '', '1044'),
(36890, 'Ticket', 2024001019, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:04:41', 0, '', 'Helpdesk (1044)'),
(36891, 'Ticket', 2024001019, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:04:58', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36892, 'Ticket', 2024001019, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:04:58', 12, '1', '2'),
(36893, 'Ticket', 2024001019, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:07:00', 12, '2', '5'),
(36894, 'Ticket', 2024001019, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:07:00', 17, '', '2024-10-14 17:07:00'),
(36895, 'Ticket', 2024001019, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:07:00', 0, '', '1316 (1316)'),
(36896, 'ITILSolution', 1316, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:07:00', 0, '', ''),
(36897, 'Ticket', 2024001021, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:10:22', 150, '0', '1'),
(36898, 'Ticket', 2024001021, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:10:22', 64, 'luanna (107)', 'vinicius (7)'),
(36899, 'Ticket', 2024001021, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:10:22', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36900, 'Ticket', 2024001021, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:10:22', 64, 'luanna (107)', 'vinicius (7)'),
(36901, 'Ticket', 2024001021, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:10:22', 12, '1', '2'),
(36902, 'Document', 290, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 0, '', ''),
(36903, 'Document', 290, 'ITILSolution', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 0, '', '1317 (1317)'),
(36904, 'ITILSolution', 1317, 'Document', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 0, '', 'image_paste3625827.png (290)'),
(36905, 'Ticket', 2024001021, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 12, '2', '5'),
(36906, 'Ticket', 2024001021, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 17, '', '2024-10-14 17:11:30'),
(36907, 'Ticket', 2024001021, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 0, '', '1317 (1317)'),
(36908, 'ITILSolution', 1317, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:11:30', 0, '', ''),
(36909, 'Ticket', 2024001016, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:17:50', 7, 'Informática &#62; Computador (3)', 'Informática &#62; Equipamentos (45)'),
(36910, 'Ticket', 2024001016, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:17:50', 64, 'jhon (97)', 'vinicius (7)'),
(36911, 'Ticket', 2024001016, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:17:55', 150, '0', '29242'),
(36912, 'Ticket', 2024001016, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:17:55', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36913, 'Ticket', 2024001016, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:17:55', 12, '1', '2'),
(36914, 'Ticket', 2024001016, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:18:08', 0, '', '1045'),
(36915, 'Ticket', 2024001016, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:18:08', 0, '', 'Helpdesk (1045)'),
(36916, 'Ticket', 2024001018, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:22:50', 7, 'Informática (1)', 'Informática &#62; Softlab &#62; Convenio (29)'),
(36917, 'Ticket', 2024001018, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:22:50', 64, 'priscilla (60)', 'vinicius (7)'),
(36918, 'Ticket', 2024001018, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:22:57', 150, '0', '22157'),
(36919, 'Ticket', 2024001018, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:22:57', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36920, 'Ticket', 2024001018, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:22:57', 12, '1', '2'),
(36921, 'Ticket', 2024001018, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:23:07', 66, '', 'Thiago De Sá Mereb (8)'),
(36922, 'Ticket', 2024001018, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:23:54', 0, '', '1046'),
(36923, 'Ticket', 2024001018, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:23:54', 0, '', 'Helpdesk (1046)'),
(36924, 'Ticket', 2024001022, 'User', 15, 'Souza de Castro Viviane (155)', '2024-10-14 20:34:39', 4, '', 'Viviane Souza de Castro (155)'),
(36925, 'Ticket', 2024001022, '0', 20, 'Souza de Castro Viviane (155)', '2024-10-14 20:34:39', 0, '', ''),
(36926, 'Ticket', 2024001022, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:48:20', 64, 'viviane (155)', 'vinicius (7)'),
(36927, 'Ticket', 2024001022, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:48:20', 150, '0', '821'),
(36928, 'Ticket', 2024001022, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:48:20', 5, '', 'Gustavo Alves Campos (37)'),
(36929, 'Ticket', 2024001022, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:48:20', 12, '1', '2'),
(36930, 'Ticket', 2024001022, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-14 20:48:20', 66, '', 'Dirael Costa De Farias (24)'),
(36931, 'Ticket', 2024001023, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-15 12:02:09', 4, '', 'Raphael  Rodrigues Silva (139)'),
(36932, 'Ticket', 2024001023, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-15 12:02:09', 66, '', 'Thiago De Sá Mereb (8)'),
(36933, 'Ticket', 2024001023, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-10-15 12:02:09', 66, '', 'Vinícius Caetano de Freitas (7)'),
(36934, 'Ticket', 2024001023, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-10-15 12:02:09', 0, '', ''),
(36935, 'Ticket', 2024001023, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 13:28:42', 7, 'Informática &#62; Softlab (6)', 'Informática &#62; Cadastrar Médico (2)'),
(36936, 'Ticket', 2024001023, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 13:28:42', 64, 'raphael (139)', 'vinicius (7)'),
(36937, 'Ticket', 2024001024, 'User', 15, 'Santos de Souza Jessica (170)', '2024-10-15 13:37:17', 4, '', 'Jessica Santos de Souza (170)'),
(36938, 'Ticket', 2024001024, '0', 20, 'Santos de Souza Jessica (170)', '2024-10-15 13:37:17', 0, '', ''),
(36939, 'Ticket', 2024001023, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:00', 150, '0', '7971'),
(36940, 'Ticket', 2024001023, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:00', 5, '', 'Vinícius Caetano de Freitas (7)'),
(36941, 'Ticket', 2024001023, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:00', 12, '1', '2'),
(36942, 'Ticket', 2024001023, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:23', 12, '2', '5'),
(36943, 'Ticket', 2024001023, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:23', 17, '', '2024-10-15 11:15:23'),
(36944, 'Ticket', 2024001023, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:23', 0, '', '1318 (1318)'),
(36945, 'ITILSolution', 1318, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-15 14:15:23', 0, '', ''),
(36946, 'Ticket', 2024001004, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 12, '5', '6'),
(36947, 'Ticket', 2024001004, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 16, '', '2024-10-15 12:34:58'),
(36948, 'TicketSatisfaction', 619, '0', 20, 'cron_closeticket', '2024-10-15 15:34:58', 0, '', ''),
(36949, 'Ticket', 2024001006, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 12, '5', '6'),
(36950, 'Ticket', 2024001006, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 16, '', '2024-10-15 12:34:58'),
(36951, 'TicketSatisfaction', 620, '0', 20, 'cron_closeticket', '2024-10-15 15:34:58', 0, '', ''),
(36952, 'Ticket', 2024001009, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 12, '5', '6'),
(36953, 'Ticket', 2024001009, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 16, '', '2024-10-15 12:34:58'),
(36954, 'TicketSatisfaction', 621, '0', 20, 'cron_closeticket', '2024-10-15 15:34:58', 0, '', ''),
(36955, 'Ticket', 2024001010, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 12, '5', '6'),
(36956, 'Ticket', 2024001010, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 16, '', '2024-10-15 12:34:58'),
(36957, 'TicketSatisfaction', 622, '0', 20, 'cron_closeticket', '2024-10-15 15:34:58', 0, '', ''),
(36958, 'Ticket', 2024001011, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 12, '5', '6'),
(36959, 'Ticket', 2024001011, '', 0, 'cron_closeticket', '2024-10-15 15:34:58', 16, '', '2024-10-15 12:34:58'),
(36960, 'TicketSatisfaction', 623, '0', 20, 'cron_closeticket', '2024-10-15 15:34:58', 0, '', ''),
(36961, 'Ticket', 2024001025, 'User', 15, 'Santos de Souza Jessica (170)', '2024-10-15 16:44:10', 4, '', 'Jessica Santos de Souza (170)'),
(36962, 'Ticket', 2024001025, '0', 20, 'Santos de Souza Jessica (170)', '2024-10-15 16:44:10', 0, '', ''),
(36963, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:45:59', 0, '', 'Enpoint \'search\' called by 177.50.122.180 (gustavo.campos)'),
(36964, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:11', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36965, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:12', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36966, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:12', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.64 (gustavo.campos)'),
(36967, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:13', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36968, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:13', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.64 (gustavo.campos)'),
(36969, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:14', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.64 (gustavo.campos)'),
(36970, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:14', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.64 (gustavo.campos)'),
(36971, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:15', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36972, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:16', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.126.206 (gustavo.campos)'),
(36973, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:23', 0, '', 'Enpoint \'PendingReason\' called by 177.50.122.180 (gustavo.campos)'),
(36974, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:23', 0, '', 'Enpoint \'SolutionType\' called by 177.51.110.64 (gustavo.campos)'),
(36975, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:24', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.51.110.64 (gustavo.campos)'),
(36976, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:46:24', 0, '', 'Enpoint \'DocumentCategory\' called by 177.51.110.64 (gustavo.campos)'),
(36977, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:35', 0, '', 'Enpoint \'Document\' called by 177.50.126.206 (gustavo.campos)'),
(36978, 'Ticket', 2024000984, '', 0, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:35', 19, '2024-10-08 17:14:41', '2024-10-15 13:47:35'),
(36979, 'Ticket', 2024000984, '', 0, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:35', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(36980, 'Document', 291, 'Ticket', 15, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:35', 0, '', 'MANUTENÇAO (2024000984)'),
(36981, 'Ticket', 2024000984, 'Document', 15, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:35', 0, '', 'Documento: Chamado - MANUTENÇAO (291)'),
(36982, 'Document', 291, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:35', 0, '', ''),
(36983, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:36', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.126.206 (gustavo.campos)'),
(36984, 'Ticket', 2024000984, '', 0, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:36', 12, '2', '5'),
(36985, 'Ticket', 2024000984, '', 0, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:36', 17, '', '2024-10-15 13:47:36'),
(36986, 'Ticket', 2024000984, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:36', 0, '', '1319 (1319)'),
(36987, 'ITILSolution', 1319, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:36', 0, '', ''),
(36988, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:37', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.64 (gustavo.campos)'),
(36989, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:38', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.64 (gustavo.campos)'),
(36990, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:38', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36991, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:39', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36992, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:39', 0, '', 'Enpoint \'Ticket\' called by 177.50.126.206 (gustavo.campos)'),
(36993, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:40', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.110.64 (gustavo.campos)'),
(36994, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:51', 0, '', 'Enpoint \'search\' called by 177.50.126.206 (gustavo.campos)'),
(36995, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:53', 0, '', 'Enpoint \'itilCategory\' called by 177.50.126.206 (gustavo.campos)'),
(36996, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:53', 0, '', 'Enpoint \'location\' called by 177.51.110.64 (gustavo.campos)'),
(36997, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-15 16:47:59', 0, '', 'Enpoint \'search\' called by 177.50.126.206 (gustavo.campos)'),
(36998, 'Ticket', 2024001015, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 19:18:18', 12, '2', '5'),
(36999, 'Ticket', 2024001015, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-15 19:18:18', 17, '', '2024-10-15 16:18:18'),
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(37284, 'Ticket', 2024001025, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37285, 'TicketSatisfaction', 639, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37286, 'Ticket', 2024001026, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37287, 'Ticket', 2024001026, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37288, 'TicketSatisfaction', 640, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37289, 'Ticket', 2024001028, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37290, 'Ticket', 2024001028, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37291, 'TicketSatisfaction', 641, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37292, 'Ticket', 2024001029, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37293, 'Ticket', 2024001029, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37294, 'TicketSatisfaction', 642, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37295, 'Ticket', 2024001030, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37296, 'Ticket', 2024001030, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37297, 'TicketSatisfaction', 643, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37298, 'Ticket', 2024001033, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37299, 'Ticket', 2024001033, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37300, 'TicketSatisfaction', 644, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37301, 'Ticket', 2024001034, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37302, 'Ticket', 2024001034, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37303, 'TicketSatisfaction', 645, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37304, 'Ticket', 2024001035, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 12, '5', '6'),
(37305, 'Ticket', 2024001035, '', 0, 'cron_closeticket', '2024-10-21 13:46:36', 16, '', '2024-10-21 10:46:36'),
(37306, 'TicketSatisfaction', 646, '0', 20, 'cron_closeticket', '2024-10-21 13:46:36', 0, '', ''),
(37307, 'Ticket', 2024001041, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 13:46:48', 12, '2', '5'),
(37308, 'Ticket', 2024001041, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 13:46:48', 17, '', '2024-10-21 10:46:48'),
(37309, 'Ticket', 2024001041, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 13:46:48', 0, '', '1339 (1339)'),
(37310, 'ITILSolution', 1339, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-21 13:46:48', 0, '', ''),
(37311, 'Ticket', 2024001042, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:01:06', 150, '0', '1'),
(37312, 'Ticket', 2024001042, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:01:06', 64, 'anaandre (172)', 'vinicius (7)'),
(37313, 'Ticket', 2024001042, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:01:06', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37314, 'Ticket', 2024001042, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:01:06', 64, 'anaandre (172)', 'vinicius (7)'),
(37315, 'Ticket', 2024001042, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:01:06', 12, '1', '2'),
(37316, 'Ticket', 2024001042, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:02:01', 12, '2', '5'),
(37317, 'Ticket', 2024001042, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:02:01', 17, '', '2024-10-21 11:02:01'),
(37318, 'Ticket', 2024001042, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:02:01', 0, '', '1340 (1340)'),
(37319, 'ITILSolution', 1340, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-21 14:02:01', 0, '', ''),
(37320, 'Ticket', 2024001043, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-10-21 14:27:27', 4, '', 'Gustavo de Moraes Correa (38)'),
(37321, 'Ticket', 2024001043, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-10-21 14:27:27', 66, '', 'Gustavo de Moraes Correa (38)'),
(37322, 'Ticket', 2024001043, '0', 20, 'de Moraes Correa Gustavo (38)', '2024-10-21 14:27:27', 0, '', ''),
(37323, 'Ticket', 2024001043, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:07:20', 7, 'Informática &#62; Outros (7)', 'Informática &#62; Outros &#62; Aproveitamento de Etiqueta (36)'),
(37324, 'Ticket', 2024001043, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:07:20', 64, 'gustavo (38)', 'vinicius (7)'),
(37325, 'Ticket', 2024001043, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:07:20', 150, '0', '2393'),
(37326, 'Ticket', 2024001043, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:07:20', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37327, 'Ticket', 2024001043, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:07:20', 12, '1', '2'),
(37328, 'Ticket', 2024001043, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:09:03', 12, '2', '5'),
(37329, 'Ticket', 2024001043, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:09:03', 17, '', '2024-10-21 12:09:03'),
(37330, 'Ticket', 2024001043, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:09:03', 0, '', '1341 (1341)'),
(37331, 'ITILSolution', 1341, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:09:03', 0, '', ''),
(37332, 'Ticket', 2024001013, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:10:01', 0, '', '1061'),
(37333, 'Ticket', 2024001013, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:10:01', 0, '', 'Helpdesk (1061)'),
(37334, 'Ticket', 2024001013, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:11:04', 0, '', '1062'),
(37335, 'Ticket', 2024001013, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:11:04', 0, '', 'Helpdesk (1062)'),
(37336, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:11:09', 12, '2', '6'),
(37337, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:11:09', 16, '', '2024-10-21 12:11:09'),
(37338, 'Ticket', 2024001013, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:11:09', 17, '', '2024-10-21 12:11:09'),
(37339, 'TicketSatisfaction', 647, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:11:09', 0, '', ''),
(37340, 'Ticket', 2024000945, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 15:14:29', 12, '2', '4'),
(37341, 'Ticket', 2024001044, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-21 17:03:08', 4, '', 'Gildeones Borges Gonzaga (153)'),
(37342, 'Ticket', 2024001044, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-21 17:03:08', 66, '', 'Gildeones Borges Gonzaga (153)'),
(37343, 'Ticket', 2024001044, '0', 20, 'Borges Gonzaga Gildeones (153)', '2024-10-21 17:03:08', 0, '', ''),
(37344, 'Ticket', 2024001045, 'User', 15, 'Souza de Castro Viviane (155)', '2024-10-21 18:17:35', 4, '', 'Viviane Souza de Castro (155)'),
(37345, 'Ticket', 2024001045, '0', 20, 'Souza de Castro Viviane (155)', '2024-10-21 18:17:35', 0, '', ''),
(37346, 'Ticket', 2024001044, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:13', 150, '0', '1'),
(37347, 'Ticket', 2024001044, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:13', 64, 'gildeones (153)', 'vinicius (7)'),
(37348, 'Ticket', 2024001044, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:13', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37349, 'Ticket', 2024001044, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:13', 64, 'gildeones (153)', 'vinicius (7)'),
(37350, 'Ticket', 2024001044, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:13', 12, '1', '2'),
(37351, 'Ticket', 2024001044, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:32', 12, '2', '5'),
(37352, 'Ticket', 2024001044, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:32', 17, '', '2024-10-21 16:10:32'),
(37353, 'Ticket', 2024001044, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:32', 0, '', '1342 (1342)'),
(37354, 'ITILSolution', 1342, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-21 19:10:32', 0, '', ''),
(37355, 'Ticket', 2024000915, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 20:31:27', 0, '', '1063'),
(37356, 'Ticket', 2024000915, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-21 20:31:27', 0, '', 'Helpdesk (1063)'),
(37357, 'Ticket', 2024000915, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-21 20:32:32', 0, '', '1064'),
(37358, 'Ticket', 2024000915, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-21 20:32:32', 0, '', 'Helpdesk (1064)'),
(37359, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:55:57', 150, '0', '59902'),
(37360, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:55:57', 64, 'viviane (155)', 'vinicius (7)'),
(37361, 'Ticket', 2024001045, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:55:57', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37362, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:55:57', 64, 'viviane (155)', 'vinicius (7)'),
(37363, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:55:57', 12, '1', '2'),
(37364, 'Ticket', 2024001045, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:56:29', 0, '', '1065'),
(37365, 'Ticket', 2024001045, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-22 10:56:29', 0, '', 'Helpdesk (1065)'),
(37366, 'Document', 292, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 11:31:37', 0, '', ''),
(37367, 'Document', 292, 'ITILFollowup', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 11:31:37', 0, '', 'Helpdesk (1066)'),
(37368, 'Ticket', 2024000919, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 11:31:37', 0, '', '1066'),
(37369, 'Ticket', 2024000919, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-22 11:31:37', 0, '', 'Helpdesk (1066)'),
(37370, 'Document', 293, '0', 20, 'Barros De Oliveira Taynara (122)', '2024-10-22 11:44:51', 0, '', ''),
(37371, 'Document', 293, 'Ticket', 15, 'Barros De Oliveira Taynara (122)', '2024-10-22 11:44:51', 0, '', 'CADASTRAR MÉDICO  (2024001046)'),
(37372, 'Ticket', 2024001046, 'Document', 15, 'Barros De Oliveira Taynara (122)', '2024-10-22 11:44:51', 0, '', 'Documento do Chamado 2024001046 (293)'),
(37373, 'Ticket', 2024001046, 'User', 15, 'Barros De Oliveira Taynara (122)', '2024-10-22 11:44:51', 4, '', 'Taynara Barros De Oliveira (122)'),
(37374, 'Ticket', 2024001046, '0', 20, 'Barros De Oliveira Taynara (122)', '2024-10-22 11:44:51', 0, '', ''),
(37375, 'Ticket', 2024001046, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 11:58:14', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(37376, 'Ticket', 2024001046, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 11:58:14', 64, 'taynara (122)', 'vinicius (7)'),
(37377, 'Ticket', 2024001047, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-10-22 13:42:52', 4, '', 'Heloisa Viana Camelo (216)'),
(37378, 'Ticket', 2024001047, '0', 20, 'Viana Camelo Heloisa (216)', '2024-10-22 13:42:52', 0, '', ''),
(37379, 'APIClient', 2, '0', 12, '', '2024-10-22 14:05:35', 0, '', 'Enpoint \'search\' called by 177.50.127.58 '),
(37380, 'APIClient', 2, '0', 12, '', '2024-10-22 14:05:35', 0, '', 'Enpoint \'initSession\' called by 177.50.127.58 '),
(37381, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:37', 0, '', 'Enpoint \'getGlpiConfig\' called by 177.51.110.112 (gustavo.campos)'),
(37382, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:37', 0, '', 'Enpoint \'pluginList\' called by 177.50.127.58 (gustavo.campos)'),
(37383, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:38', 0, '', 'Enpoint \'defaultConfig\' called by 177.51.110.112 (gustavo.campos)'),
(37384, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:38', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 177.50.127.58 (gustavo.campos)'),
(37385, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:39', 0, '', 'Enpoint \'basicInfo\' called by 177.51.110.112 (gustavo.campos)'),
(37386, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:40', 0, '', 'Enpoint \'getMyEntities\' called by 177.50.127.58 (gustavo.campos)'),
(37387, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:40', 0, '', 'Enpoint \'search\' called by 177.50.127.58 (gustavo.campos)'),
(37388, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:45', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37389, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:45', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37390, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:45', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37391, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:46', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37392, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:46', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37393, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:47', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37394, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:48', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37395, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:48', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37396, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:49', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.110.112 (gustavo.campos)'),
(37397, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:54', 0, '', 'Enpoint \'SolutionType\' called by 177.51.110.112 (gustavo.campos)'),
(37398, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:54', 0, '', 'Enpoint \'PendingReason\' called by 177.50.127.58 (gustavo.campos)'),
(37399, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:05:54', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.51.110.112 (gustavo.campos)'),
(37400, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:13', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.127.58 (gustavo.campos)'),
(37401, 'Ticket', 2024001022, '', 0, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:13', 12, '2', '5'),
(37402, 'Ticket', 2024001022, '', 0, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:13', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(37403, 'Ticket', 2024001022, '', 0, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:13', 17, '', '2024-10-22 11:06:13'),
(37404, 'Ticket', 2024001022, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:13', 0, '', '1343 (1343)'),
(37405, 'ITILSolution', 1343, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:13', 0, '', ''),
(37406, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:14', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37407, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:15', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37408, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:15', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37409, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:16', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37410, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:16', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37411, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:17', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.110.112 (gustavo.campos)'),
(37412, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:23', 0, '', 'Enpoint \'location\' called by 177.50.127.58 (gustavo.campos)'),
(37413, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:23', 0, '', 'Enpoint \'itilCategory\' called by 177.50.127.58 (gustavo.campos)'),
(37414, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:26', 0, '', 'Enpoint \'search\' called by 177.50.127.58 (gustavo.campos)'),
(37415, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:38', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37416, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:39', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37417, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:40', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37418, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:40', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37419, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:41', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37420, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:41', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37421, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:42', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37422, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:42', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37423, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:43', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.127.58 (gustavo.campos)'),
(37424, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:45', 0, '', 'Enpoint \'PendingReason\' called by 177.50.127.58 (gustavo.campos)'),
(37425, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:45', 0, '', 'Enpoint \'SolutionType\' called by 177.51.110.112 (gustavo.campos)'),
(37426, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:06:46', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.50.127.58 (gustavo.campos)'),
(37427, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:00', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.127.58 (gustavo.campos)'),
(37428, 'Ticket', 2024000966, '', 0, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:00', 12, '2', '5'),
(37429, 'Ticket', 2024000966, '', 0, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:00', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(37430, 'Ticket', 2024000966, '', 0, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:00', 17, '', '2024-10-22 11:07:00'),
(37431, 'Ticket', 2024000966, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:00', 0, '', '1344 (1344)'),
(37432, 'ITILSolution', 1344, '0', 20, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:00', 0, '', ''),
(37433, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:01', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37434, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:02', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.58 (gustavo.campos)'),
(37435, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:02', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37436, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:03', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37437, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:03', 0, '', 'Enpoint \'Ticket\' called by 177.51.110.112 (gustavo.campos)'),
(37438, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:04', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.110.112 (gustavo.campos)'),
(37439, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:14', 0, '', 'Enpoint \'search\' called by 177.50.127.58 (gustavo.campos)'),
(37440, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:51', 0, '', 'Enpoint \'search\' called by 177.50.127.58 (gustavo.campos)'),
(37441, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-10-22 14:07:54', 0, '', 'Enpoint \'search\' called by 177.50.127.58 (gustavo.campos)'),
(37442, 'Ticket', 2024001046, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:09:29', 150, '0', '8678'),
(37443, 'Ticket', 2024001046, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:09:29', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37444, 'Ticket', 2024001046, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:09:29', 12, '1', '2'),
(37445, 'Ticket', 2024001005, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 12, '5', '6'),
(37446, 'Ticket', 2024001005, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 16, '', '2024-10-22 11:09:30'),
(37447, 'TicketSatisfaction', 648, '0', 20, 'cron_closeticket', '2024-10-22 14:09:30', 0, '', ''),
(37448, 'Ticket', 2024001036, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 12, '5', '6'),
(37449, 'Ticket', 2024001036, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 16, '', '2024-10-22 11:09:30'),
(37450, 'TicketSatisfaction', 649, '0', 20, 'cron_closeticket', '2024-10-22 14:09:30', 0, '', ''),
(37451, 'Ticket', 2024001037, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 12, '5', '6'),
(37452, 'Ticket', 2024001037, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 16, '', '2024-10-22 11:09:30'),
(37453, 'TicketSatisfaction', 650, '0', 20, 'cron_closeticket', '2024-10-22 14:09:30', 0, '', ''),
(37454, 'Ticket', 2024001038, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 12, '5', '6'),
(37455, 'Ticket', 2024001038, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 16, '', '2024-10-22 11:09:30'),
(37456, 'TicketSatisfaction', 651, '0', 20, 'cron_closeticket', '2024-10-22 14:09:30', 0, '', ''),
(37457, 'Ticket', 2024001039, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 12, '5', '6'),
(37458, 'Ticket', 2024001039, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 16, '', '2024-10-22 11:09:30'),
(37459, 'TicketSatisfaction', 652, '0', 20, 'cron_closeticket', '2024-10-22 14:09:30', 0, '', ''),
(37460, 'Ticket', 2024001040, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 12, '5', '6'),
(37461, 'Ticket', 2024001040, '', 0, 'cron_closeticket', '2024-10-22 14:09:30', 16, '', '2024-10-22 11:09:30'),
(37462, 'TicketSatisfaction', 653, '0', 20, 'cron_closeticket', '2024-10-22 14:09:30', 0, '', ''),
(37463, 'Ticket', 2024001046, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:12:29', 12, '2', '5'),
(37464, 'Ticket', 2024001046, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:12:29', 17, '', '2024-10-22 11:12:29'),
(37465, 'Ticket', 2024001046, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:12:29', 0, '', '1345 (1345)'),
(37466, 'ITILSolution', 1345, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 14:12:29', 0, '', ''),
(37467, 'Ticket', 2024001048, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-10-22 14:19:06', 4, '', 'Heloisa Viana Camelo (216)'),
(37468, 'Ticket', 2024001048, '0', 20, 'Viana Camelo Heloisa (216)', '2024-10-22 14:19:06', 0, '', ''),
(37469, 'Ticket', 2024001049, 'User', 15, 'Santos Oliveira Thaynara  (217)', '2024-10-22 14:29:01', 4, '', 'Thaynara  Santos Oliveira (217)'),
(37470, 'Ticket', 2024001049, 'User', 15, 'Santos Oliveira Thaynara  (217)', '2024-10-22 14:29:01', 66, '', 'Vinícius Caetano de Freitas (7)'),
(37471, 'Ticket', 2024001049, 'User', 15, 'Santos Oliveira Thaynara  (217)', '2024-10-22 14:29:01', 66, '', 'Thiago De Sá Mereb (8)'),
(37472, 'Ticket', 2024001049, '0', 20, 'Santos Oliveira Thaynara  (217)', '2024-10-22 14:29:01', 0, '', ''),
(37473, 'Ticket', 2024001050, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-22 14:52:20', 4, '', 'Gildeones Borges Gonzaga (153)'),
(37474, 'Ticket', 2024001050, 'User', 15, 'Borges Gonzaga Gildeones (153)', '2024-10-22 14:52:20', 66, '', 'Gildeones Borges Gonzaga (153)'),
(37475, 'Ticket', 2024001050, '0', 20, 'Borges Gonzaga Gildeones (153)', '2024-10-22 14:52:20', 0, '', ''),
(37476, 'Ticket', 2024001051, 'User', 15, 'Santos de Souza Jessica (170)', '2024-10-22 16:09:47', 4, '', 'Jessica Santos de Souza (170)'),
(37477, 'Ticket', 2024001051, '0', 20, 'Santos de Souza Jessica (170)', '2024-10-22 16:09:47', 0, '', ''),
(37478, 'Ticket', 2024001052, 'User', 15, 'Souza de Castro Viviane (155)', '2024-10-22 17:16:31', 4, '', 'Viviane Souza de Castro (155)'),
(37479, 'Ticket', 2024001052, '0', 20, 'Souza de Castro Viviane (155)', '2024-10-22 17:16:31', 0, '', ''),
(37480, 'Ticket', 2024001053, 'User', 15, 'Souza de Castro Viviane (155)', '2024-10-22 17:17:46', 4, '', 'Viviane Souza de Castro (155)'),
(37481, 'Ticket', 2024001053, '0', 20, 'Souza de Castro Viviane (155)', '2024-10-22 17:17:46', 0, '', ''),
(37482, 'Ticket', 2024001049, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:34:47', 7, 'Informática &#62; Acessos Sistêmicos &#62; Cadastrar Acessos (34)', 'Informática &#62; Cadastrar Médico (2)'),
(37483, 'Ticket', 2024001049, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:34:47', 64, 'taynara.oliveira (217)', 'vinicius (7)'),
(37484, 'Ticket', 2024001049, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:34:53', 150, '0', '11152'),
(37485, 'Ticket', 2024001049, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:34:53', 5, '', 'Vinícius Caetano de Freitas (7)');
INSERT INTO `glpi_logs` (`id`, `itemtype`, `items_id`, `itemtype_link`, `linked_action`, `user_name`, `date_mod`, `id_search_option`, `old_value`, `new_value`) VALUES
(37486, 'Ticket', 2024001049, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:34:53', 12, '1', '2'),
(37487, 'Ticket', 2024001049, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:35:03', 12, '2', '5'),
(37488, 'Ticket', 2024001049, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:35:03', 17, '', '2024-10-22 14:35:03'),
(37489, 'Ticket', 2024001049, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:35:03', 0, '', '1346 (1346)'),
(37490, 'ITILSolution', 1346, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:35:03', 0, '', ''),
(37491, 'Ticket', 2024001050, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:30', 150, '0', '1'),
(37492, 'Ticket', 2024001050, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:30', 64, 'gildeones (153)', 'vinicius (7)'),
(37493, 'Ticket', 2024001050, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:30', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37494, 'Ticket', 2024001050, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:30', 64, 'gildeones (153)', 'vinicius (7)'),
(37495, 'Ticket', 2024001050, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:30', 12, '1', '2'),
(37496, 'Ticket', 2024001050, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:42', 12, '2', '5'),
(37497, 'Ticket', 2024001050, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:42', 17, '', '2024-10-22 14:40:42'),
(37498, 'Ticket', 2024001050, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:42', 0, '', '1347 (1347)'),
(37499, 'ITILSolution', 1347, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:40:42', 0, '', ''),
(37500, 'Ticket', 2024001051, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:43:25', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(37501, 'Ticket', 2024001051, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 17:43:25', 64, 'jessica (170)', 'vinicius (7)'),
(37502, 'Ticket', 2024001051, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:36', 150, '0', '6649'),
(37503, 'Ticket', 2024001051, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:36', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37504, 'Ticket', 2024001051, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:36', 12, '1', '2'),
(37505, 'Ticket', 2024001051, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:49', 12, '2', '5'),
(37506, 'Ticket', 2024001051, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:49', 17, '', '2024-10-22 15:00:49'),
(37507, 'Ticket', 2024001051, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:49', 0, '', '1348 (1348)'),
(37508, 'ITILSolution', 1348, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:00:49', 0, '', ''),
(37509, 'Ticket', 2024001052, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:03:07', 150, '0', '1'),
(37510, 'Ticket', 2024001052, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:03:07', 64, 'viviane (155)', 'vinicius (7)'),
(37511, 'Ticket', 2024001052, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:03:07', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37512, 'Ticket', 2024001052, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:03:07', 64, 'viviane (155)', 'vinicius (7)'),
(37513, 'Ticket', 2024001052, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:03:07', 12, '1', '2'),
(37514, 'Ticket', 2024001052, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:04:03', 12, '2', '5'),
(37515, 'Ticket', 2024001052, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:04:03', 17, '', '2024-10-22 15:04:03'),
(37516, 'Ticket', 2024001052, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:04:03', 0, '', '1349 (1349)'),
(37517, 'ITILSolution', 1349, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:04:03', 0, '', ''),
(37518, 'Ticket', 2024001053, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:34', 150, '0', '1'),
(37519, 'Ticket', 2024001053, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:34', 64, 'viviane (155)', 'vinicius (7)'),
(37520, 'Ticket', 2024001053, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:34', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37521, 'Ticket', 2024001053, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:34', 64, 'viviane (155)', 'vinicius (7)'),
(37522, 'Ticket', 2024001053, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:34', 12, '1', '2'),
(37523, 'Ticket', 2024001053, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:57', 12, '2', '5'),
(37524, 'Ticket', 2024001053, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:57', 17, '', '2024-10-22 15:07:57'),
(37525, 'Ticket', 2024001053, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:57', 0, '', '1350 (1350)'),
(37526, 'ITILSolution', 1350, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:07:57', 0, '', ''),
(37527, 'Ticket', 2024001048, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:22', 64, 'heloisa (216)', 'vinicius (7)'),
(37528, 'Ticket', 2024001048, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:22', 150, '0', '13756'),
(37529, 'Ticket', 2024001048, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:22', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37530, 'Ticket', 2024001048, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:22', 12, '1', '2'),
(37531, 'Ticket', 2024001048, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:22', 66, '', 'Thiago De Sá Mereb (8)'),
(37532, 'Ticket', 2024001048, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:50', 0, '', '1067'),
(37533, 'Ticket', 2024001048, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:08:50', 0, '', 'Helpdesk (1067)'),
(37534, 'Ticket', 2024001048, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:12:38', 12, '2', '5'),
(37535, 'Ticket', 2024001048, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:12:38', 17, '', '2024-10-22 15:12:38'),
(37536, 'Ticket', 2024001048, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:12:38', 0, '', '1351 (1351)'),
(37537, 'ITILSolution', 1351, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:12:38', 0, '', ''),
(37538, 'Ticket', 2024001047, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:13:19', 150, '0', '16227'),
(37539, 'Ticket', 2024001047, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:13:19', 64, 'heloisa (216)', 'vinicius (7)'),
(37540, 'Ticket', 2024001047, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:13:19', 0, '', '1068'),
(37541, 'Ticket', 2024001047, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:13:19', 0, '', 'Helpdesk (1068)'),
(37542, 'Ticket', 2024001047, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:15:25', 0, '', '1069'),
(37543, 'Ticket', 2024001047, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:15:25', 0, '', 'Helpdesk (1069)'),
(37544, 'Ticket', 2024001047, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:18:17', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37545, 'Ticket', 2024001047, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 18:18:17', 12, '1', '2'),
(37546, 'Ticket', 2024001054, 'User', 15, 'Santos de Souza Jessica (170)', '2024-10-22 19:21:33', 4, '', 'Jessica Santos de Souza (170)'),
(37547, 'Ticket', 2024001054, '0', 20, 'Santos de Souza Jessica (170)', '2024-10-22 19:21:33', 0, '', ''),
(37548, 'Document', 294, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 0, '', ''),
(37549, 'Document', 294, 'ITILSolution', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 0, '', '1352 (1352)'),
(37550, 'ITILSolution', 1352, 'Document', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 0, '', '448051-00.pdf (294)'),
(37551, 'Ticket', 2024001047, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 12, '2', '5'),
(37552, 'Ticket', 2024001047, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 17, '', '2024-10-22 16:24:06'),
(37553, 'Ticket', 2024001047, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 0, '', '1352 (1352)'),
(37554, 'ITILSolution', 1352, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:24:06', 0, '', ''),
(37555, 'Ticket', 2024000982, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:27:53', 0, '', '1070'),
(37556, 'Ticket', 2024000982, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:27:53', 0, '', 'Helpdesk (1070)'),
(37557, 'Ticket', 2024000982, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:31:21', 12, '2', '6'),
(37558, 'Ticket', 2024000982, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-22 19:31:21', 16, '', '2024-10-22 16:31:21'),
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(37851, 'Ticket', 2024001072, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-25 20:49:44', 7, 'Informática (1)', 'Informática &#62; Softlab (6)'),
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(37853, 'Ticket', 2024001072, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-25 20:50:38', 0, '', 'Helpdesk (1087)'),
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(37858, 'Ticket', 2024001073, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-10-28 11:46:21', 4, '', 'Gustavo de Moraes Correa (38)'),
(37859, 'Ticket', 2024001073, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-10-28 11:46:21', 66, '', 'Gustavo de Moraes Correa (38)'),
(37860, 'Ticket', 2024001073, '0', 20, 'de Moraes Correa Gustavo (38)', '2024-10-28 11:46:21', 0, '', ''),
(37861, 'Ticket', 2024001074, 'User', 15, ' Francisco Neto Wellington (69)', '2024-10-28 12:23:50', 4, '', 'Wellington  Francisco Neto (69)'),
(37862, 'Ticket', 2024001074, 'User', 15, ' Francisco Neto Wellington (69)', '2024-10-28 12:23:50', 66, '', 'Gustavo Alves Campos (37)'),
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(37875, 'TicketSatisfaction', 672, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
(37876, 'Ticket', 2024001049, '', 0, 'cron_closeticket', '2024-10-28 14:03:02', 12, '5', '6'),
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(37878, 'TicketSatisfaction', 673, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
(37879, 'Ticket', 2024001050, '', 0, 'cron_closeticket', '2024-10-28 14:03:02', 12, '5', '6'),
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(37881, 'TicketSatisfaction', 674, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
(37882, 'Ticket', 2024001051, '', 0, 'cron_closeticket', '2024-10-28 14:03:02', 12, '5', '6'),
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(37884, 'TicketSatisfaction', 675, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
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(37891, 'Ticket', 2024001054, '', 0, 'cron_closeticket', '2024-10-28 14:03:02', 12, '5', '6');
INSERT INTO `glpi_logs` (`id`, `itemtype`, `items_id`, `itemtype_link`, `linked_action`, `user_name`, `date_mod`, `id_search_option`, `old_value`, `new_value`) VALUES
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(37900, 'Ticket', 2024001058, '', 0, 'cron_closeticket', '2024-10-28 14:03:02', 12, '5', '6'),
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(37902, 'TicketSatisfaction', 681, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
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(37905, 'TicketSatisfaction', 682, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
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(37908, 'TicketSatisfaction', 683, '0', 20, 'cron_closeticket', '2024-10-28 14:03:02', 0, '', ''),
(37909, 'Ticket', 2024001075, 'User', 15, 'Vieira Vale Leila (106)', '2024-10-28 14:04:36', 4, '', 'Leila Vieira Vale (106)'),
(37910, 'Ticket', 2024001075, '0', 20, 'Vieira Vale Leila (106)', '2024-10-28 14:04:36', 0, '', ''),
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(37913, 'Ticket', 2024001074, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-28 14:48:05', 5, '', 'Gustavo Alves Campos (37)'),
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(37915, 'Ticket', 2024001073, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 14:48:24', 64, 'gustavo (38)', 'vinicius (7)'),
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(37917, 'Ticket', 2024001073, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-28 14:48:24', 5, '', 'Gustavo Alves Campos (37)'),
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(37919, 'Ticket', 2024001070, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-28 14:49:06', 5, '', 'Vinícius Caetano de Freitas (7)'),
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(37921, 'Ticket', 2024001070, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-28 14:49:06', 66, '', 'Thiago De Sá Mereb (8)'),
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(37923, 'Ticket', 2024001070, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-28 14:49:25', 0, '', 'Helpdesk (1089)'),
(37924, 'Ticket', 2024001075, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 15:15:03', 64, 'leila (106)', 'vinicius (7)'),
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(37929, 'Ticket', 2024000945, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 15:19:15', 17, '', '2024-10-28 12:19:15'),
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(37936, 'Ticket', 2024001076, 'User', 15, 'Alves Emerson (87)', '2024-10-28 19:15:05', 4, '', 'Emerson Alves (87)'),
(37937, 'Ticket', 2024001076, '0', 20, 'Alves Emerson (87)', '2024-10-28 19:15:05', 0, '', ''),
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(37939, 'Ticket', 2024001076, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:39:54', 64, 'emerson (87)', 'vinicius (7)'),
(37940, 'Ticket', 2024001076, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:39:54', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37941, 'Ticket', 2024001076, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:39:54', 64, 'emerson (87)', 'vinicius (7)'),
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(37943, 'Ticket', 2024001076, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:40:03', 12, '2', '5'),
(37944, 'Ticket', 2024001076, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:40:03', 17, '', '2024-10-28 17:40:03'),
(37945, 'Ticket', 2024001076, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:40:03', 0, '', '1367 (1367)'),
(37946, 'ITILSolution', 1367, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-28 20:40:03', 0, '', ''),
(37947, 'Ticket', 2024001076, '', 0, 'Alves Emerson (87)', '2024-10-28 21:34:56', 12, '5', '6'),
(37948, 'Ticket', 2024001076, '', 0, 'Alves Emerson (87)', '2024-10-28 21:34:56', 16, '', '2024-10-28 18:34:56'),
(37949, 'TicketSatisfaction', 684, '0', 20, 'Alves Emerson (87)', '2024-10-28 21:34:56', 0, '', ''),
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(37951, 'Ticket', 2024001076, 'ITILFollowup', 12, 'Alves Emerson (87)', '2024-10-28 21:34:56', 0, '', '&nbsp; (1090)'),
(37952, 'Ticket', 2024001077, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-10-29 10:48:55', 4, '', 'Heloisa Viana Camelo (216)'),
(37953, 'Ticket', 2024001077, '0', 20, 'Viana Camelo Heloisa (216)', '2024-10-29 10:48:55', 0, '', ''),
(37954, 'Ticket', 2024001078, 'User', 15, 'Mendonça Lemes Jhon David (97)', '2024-10-29 11:30:41', 4, '', 'Jhon David Mendonça Lemes (97)'),
(37955, 'Ticket', 2024001078, '0', 20, 'Mendonça Lemes Jhon David (97)', '2024-10-29 11:30:41', 0, '', ''),
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(37961, 'Document', 301, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-29 13:37:48', 0, '', ''),
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(37972, 'Ticket', 2024001077, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-29 16:02:07', 5, '', 'Vinícius Caetano de Freitas (7)'),
(37973, 'Ticket', 2024001077, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-29 16:02:07', 64, 'heloisa (216)', 'vinicius (7)'),
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(37977, 'Ticket', 2024001077, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-29 16:08:23', 0, '', '1369 (1369)'),
(37978, 'ITILSolution', 1369, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-29 16:08:23', 0, '', ''),
(37979, 'Ticket', 2024001067, '', 0, 'cron_closeticket', '2024-10-29 16:08:25', 12, '5', '6'),
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(37981, 'TicketSatisfaction', 685, '0', 20, 'cron_closeticket', '2024-10-29 16:08:25', 0, '', ''),
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(37984, 'TicketSatisfaction', 686, '0', 20, 'cron_closeticket', '2024-10-29 16:08:25', 0, '', ''),
(37985, 'Ticket', 2024001072, '', 0, 'cron_closeticket', '2024-10-29 16:08:25', 12, '5', '6'),
(37986, 'Ticket', 2024001072, '', 0, 'cron_closeticket', '2024-10-29 16:08:25', 16, '', '2024-10-29 13:08:25'),
(37987, 'TicketSatisfaction', 687, '0', 20, 'cron_closeticket', '2024-10-29 16:08:25', 0, '', ''),
(37988, 'Ticket', 2024001080, 'User', 15, 'Alves Emerson (87)', '2024-10-29 18:32:01', 4, '', 'Emerson Alves (87)'),
(37989, 'Ticket', 2024001080, '0', 20, 'Alves Emerson (87)', '2024-10-29 18:32:01', 0, '', ''),
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(38133, 'Ticket', 2024001093, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:11:46', 0, '', 'Helpdesk (1098)'),
(38134, 'Ticket', 2024001092, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:12:54', 150, '0', '13321'),
(38135, 'Ticket', 2024001092, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:12:54', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38136, 'Ticket', 2024001092, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:12:54', 12, '1', '2'),
(38137, 'Ticket', 2024001092, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:13:04', 12, '2', '5'),
(38138, 'Ticket', 2024001092, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:13:04', 17, '', '2024-10-31 17:13:04'),
(38139, 'Ticket', 2024001092, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:13:04', 0, '', '1375 (1375)'),
(38140, 'ITILSolution', 1375, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-31 20:13:04', 0, '', ''),
(38141, 'Ticket', 2024001087, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:27:26', 150, '0', '120616'),
(38142, 'Ticket', 2024001087, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:27:26', 64, 'heloisa (216)', 'vinicius (7)'),
(38143, 'Ticket', 2024001087, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:27:26', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38144, 'Ticket', 2024001087, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:27:26', 64, 'heloisa (216)', 'vinicius (7)'),
(38145, 'Ticket', 2024001087, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:27:26', 12, '1', '2'),
(38146, 'Ticket', 2024001087, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:09', 66, '', 'Thiago De Sá Mereb (8)'),
(38147, 'Document', 307, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:39', 0, '', ''),
(38148, 'Document', 307, 'ITILFollowup', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:39', 0, '', 'Helpdesk (1099)'),
(38149, 'Document', 308, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:39', 0, '', ''),
(38150, 'Document', 308, 'ITILFollowup', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:39', 0, '', 'Helpdesk (1099)'),
(38151, 'Ticket', 2024001087, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:39', 0, '', '1099'),
(38152, 'Ticket', 2024001087, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:28:39', 0, '', 'Helpdesk (1099)'),
(38153, 'Ticket', 2024001087, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:30:51', 0, '', '1100'),
(38154, 'Ticket', 2024001087, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:30:51', 0, '', 'Helpdesk (1100)'),
(38155, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:22', 150, '0', '94304'),
(38156, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:22', 64, 'dirael (24)', 'vinicius (7)'),
(38157, 'Ticket', 2024001090, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:22', 0, '', '1101'),
(38158, 'Ticket', 2024001090, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:22', 0, '', 'Helpdesk (1101)'),
(38159, 'Ticket', 2024001090, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:27', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38160, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:27', 12, '1', '2'),
(38161, 'Ticket', 2024001091, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:45', 150, '0', '91170'),
(38162, 'Ticket', 2024001091, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:45', 64, 'dirael (24)', 'vinicius (7)'),
(38163, 'Ticket', 2024001091, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:45', 0, '', '1102'),
(38164, 'Ticket', 2024001091, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:45', 0, '', 'Helpdesk (1102)'),
(38165, 'Ticket', 2024001091, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:50', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38166, 'Ticket', 2024001091, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-10-31 21:35:50', 12, '1', '2'),
(38167, 'Ticket', 2024001094, 'User', 15, 'Santos de Souza Jessica (170)', '2024-11-01 10:24:25', 4, '', 'Jessica Santos de Souza (170)'),
(38168, 'Ticket', 2024001094, '0', 20, 'Santos de Souza Jessica (170)', '2024-11-01 10:24:25', 0, '', ''),
(38169, 'Ticket', 2024001094, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:06', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(38170, 'Ticket', 2024001094, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:06', 64, 'jessica (170)', 'vinicius (7)'),
(38171, 'Ticket', 2024001094, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:14', 150, '0', '1729'),
(38172, 'Ticket', 2024001094, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:14', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38173, 'Ticket', 2024001094, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:14', 12, '1', '2'),
(38174, 'Ticket', 2024001094, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:34', 12, '2', '5'),
(38175, 'Ticket', 2024001094, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:34', 17, '', '2024-11-01 07:53:34'),
(38176, 'Ticket', 2024001094, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:34', 0, '', '1376 (1376)'),
(38177, 'ITILSolution', 1376, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 10:53:34', 0, '', ''),
(38178, 'Ticket', 2024000945, '', 0, 'cron_closeticket', '2024-11-01 10:54:37', 12, '5', '6'),
(38179, 'Ticket', 2024000945, '', 0, 'cron_closeticket', '2024-11-01 10:54:37', 16, '', '2024-11-01 07:54:37'),
(38180, 'TicketSatisfaction', 690, '0', 20, 'cron_closeticket', '2024-11-01 10:54:37', 0, '', ''),
(38181, 'Ticket', 2024001071, '', 0, 'cron_closeticket', '2024-11-01 10:54:37', 12, '5', '6'),
(38182, 'Ticket', 2024001071, '', 0, 'cron_closeticket', '2024-11-01 10:54:37', 16, '', '2024-11-01 07:54:37'),
(38183, 'TicketSatisfaction', 691, '0', 20, 'cron_closeticket', '2024-11-01 10:54:37', 0, '', ''),
(38184, 'Ticket', 2024001095, 'User', 15, 'Silva Andre De Souza Ana Paula (172)', '2024-11-01 10:55:47', 4, '', 'Ana Paula Silva Andre De Souza (172)'),
(38185, 'Ticket', 2024001095, '0', 20, 'Silva Andre De Souza Ana Paula (172)', '2024-11-01 10:55:47', 0, '', ''),
(38186, 'Ticket', 2024001096, 'User', 15, 'Silva Andre De Souza Ana Paula (172)', '2024-11-01 10:56:39', 4, '', 'Ana Paula Silva Andre De Souza (172)'),
(38187, 'Ticket', 2024001096, '0', 20, 'Silva Andre De Souza Ana Paula (172)', '2024-11-01 10:56:39', 0, '', ''),
(38188, 'Ticket', 2024001096, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:03:36', 7, 'Informática (1)', 'Informática &#62; Cadastrar Médico (2)'),
(38189, 'Ticket', 2024001096, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:03:36', 64, 'anaandre (172)', 'vinicius (7)'),
(38190, 'Ticket', 2024001096, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:00', 150, '0', '441'),
(38191, 'Ticket', 2024001096, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:00', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38192, 'Ticket', 2024001096, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:00', 12, '1', '2'),
(38193, 'Ticket', 2024001096, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:12', 12, '2', '5'),
(38194, 'Ticket', 2024001096, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:12', 17, '', '2024-11-01 08:04:12'),
(38195, 'Ticket', 2024001096, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:12', 0, '', '1377 (1377)'),
(38196, 'ITILSolution', 1377, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:04:12', 0, '', ''),
(38197, 'Ticket', 2024001097, 'User', 15, 'Custodio da Costa Ana Paula (11)', '2024-11-01 11:05:13', 4, '', 'Ana Paula Custodio da Costa (11)'),
(38198, 'Ticket', 2024001097, 'User', 15, 'Custodio da Costa Ana Paula (11)', '2024-11-01 11:05:13', 66, '', 'Ana Paula Custodio da Costa (11)'),
(38199, 'Ticket', 2024001097, '0', 20, 'Custodio da Costa Ana Paula (11)', '2024-11-01 11:05:13', 0, '', ''),
(38200, 'Ticket', 2024001095, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:12', 7, 'Informática (1)', 'Informática &#62; Cadastrar Médico (2)'),
(38201, 'Ticket', 2024001095, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:12', 64, 'anaandre (172)', 'vinicius (7)'),
(38202, 'Ticket', 2024001095, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:19', 150, '0', '692'),
(38203, 'Ticket', 2024001095, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:19', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38204, 'Ticket', 2024001095, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:19', 12, '1', '2'),
(38205, 'Ticket', 2024001095, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:32', 12, '2', '5'),
(38206, 'Ticket', 2024001095, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:32', 17, '', '2024-11-01 08:07:32'),
(38207, 'Ticket', 2024001095, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:32', 0, '', '1378 (1378)'),
(38208, 'ITILSolution', 1378, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:07:32', 0, '', ''),
(38209, 'Ticket', 2024001097, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:12:51', 7, '&nbsp; (0)', 'Informática &#62; Impressora (4)'),
(38210, 'Ticket', 2024001097, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:12:51', 64, 'anapaula (11)', 'vinicius (7)'),
(38211, 'Ticket', 2024001097, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:12:59', 150, '0', '466'),
(38212, 'Ticket', 2024001097, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:12:59', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38213, 'Ticket', 2024001097, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:12:59', 12, '1', '2'),
(38214, 'Ticket', 2024001097, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:13:36', 0, '', '1103'),
(38215, 'Ticket', 2024001097, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 11:13:36', 0, '', 'Helpdesk (1103)'),
(38216, 'Ticket', 2024001098, 'User', 15, 'Viana Camelo Heloisa (216) personificado por Caetano de Freitas Vinícius (7)', '2024-11-01 12:51:27', 4, '', 'Heloisa Viana Camelo (216)'),
(38217, 'Ticket', 2024001098, '0', 20, 'Viana Camelo Heloisa (216) personificado por Caetano de Freitas Vinícius (7)', '2024-11-01 12:51:27', 0, '', ''),
(38218, 'Ticket', 2024001098, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:17', 150, '0', '4010'),
(38219, 'Ticket', 2024001098, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:17', 64, 'heloisa (216)', 'vinicius (7)'),
(38220, 'Ticket', 2024001098, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:17', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38221, 'Ticket', 2024001098, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:17', 64, 'heloisa (216)', 'vinicius (7)'),
(38222, 'Ticket', 2024001098, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:17', 12, '1', '2'),
(38223, 'Ticket', 2024001098, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:49', 0, '', '1104'),
(38224, 'Ticket', 2024001098, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 13:58:49', 0, '', 'Helpdesk (1104)'),
(38225, 'Ticket', 2024001099, 'User', 15, 'Alves Emerson (87)', '2024-11-01 14:00:57', 4, '', 'Emerson Alves (87)'),
(38226, 'Ticket', 2024001099, '0', 20, 'Alves Emerson (87)', '2024-11-01 14:00:57', 0, '', ''),
(38227, 'Ticket', 2024001099, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:18:32', 7, 'Informática (1)', 'Informática &#62; Softlab (6)'),
(38228, 'Ticket', 2024001099, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:18:32', 64, 'emerson (87)', 'vinicius (7)'),
(38229, 'Ticket', 2024001099, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:05', 150, '0', '1268'),
(38230, 'Ticket', 2024001099, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:05', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38231, 'Ticket', 2024001099, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:05', 12, '1', '2'),
(38232, 'Ticket', 2024001099, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:48', 12, '2', '5'),
(38233, 'Ticket', 2024001099, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:48', 17, '', '2024-11-01 11:22:48'),
(38234, 'Ticket', 2024001099, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:48', 0, '', '1379 (1379)'),
(38235, 'ITILSolution', 1379, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 14:22:48', 0, '', ''),
(38236, 'Ticket', 2024001045, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 15:25:26', 0, '', '1105'),
(38237, 'Ticket', 2024001045, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 15:25:26', 0, '', 'Helpdesk (1105)'),
(38238, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 15:25:36', 12, '3', '6'),
(38239, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 15:25:36', 16, '', '2024-11-01 12:25:36'),
(38240, 'Ticket', 2024001045, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 15:25:36', 17, '', '2024-11-01 12:25:36'),
(38241, 'TicketSatisfaction', 692, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 15:25:36', 0, '', ''),
(38242, 'APIClient', 2, '0', 12, '', '2024-11-01 15:58:03', 0, '', 'Enpoint \'search\' called by 177.51.103.179 '),
(38243, 'APIClient', 2, '0', 12, '', '2024-11-01 15:58:03', 0, '', 'Enpoint \'initSession\' called by 177.51.103.179 '),
(38244, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:05', 0, '', 'Enpoint \'getGlpiConfig\' called by 177.51.103.179 (gustavo.campos)'),
(38245, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:06', 0, '', 'Enpoint \'pluginList\' called by 177.51.103.179 (gustavo.campos)'),
(38246, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:06', 0, '', 'Enpoint \'defaultConfig\' called by 177.51.103.179 (gustavo.campos)'),
(38247, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:07', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 177.51.103.179 (gustavo.campos)'),
(38248, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:07', 0, '', 'Enpoint \'basicInfo\' called by 177.51.103.179 (gustavo.campos)'),
(38249, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:08', 0, '', 'Enpoint \'getMyEntities\' called by 177.51.103.179 (gustavo.campos)'),
(38250, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:09', 0, '', 'Enpoint \'search\' called by 177.51.103.179 (gustavo.campos)'),
(38251, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:14', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38252, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:15', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38253, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:15', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38254, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:16', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38255, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:16', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38256, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:17', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38257, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:17', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38258, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:18', 0, '', 'Enpoint \'Ticket\' called by 177.51.103.179 (gustavo.campos)'),
(38259, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-01 15:58:18', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.105.71 (gustavo.campos)'),
(38260, 'Ticket', 2024001100, 'User', 15, 'Souza de Castro Viviane (155)', '2024-11-01 18:07:02', 4, '', 'Viviane Souza de Castro (155)'),
(38261, 'Ticket', 2024001100, '0', 20, 'Souza de Castro Viviane (155)', '2024-11-01 18:07:02', 0, '', ''),
(38262, 'Ticket', 2024001097, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:42:03', 12, '2', '5'),
(38263, 'Ticket', 2024001097, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:42:03', 17, '', '2024-11-01 15:42:03'),
(38264, 'Ticket', 2024001097, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:42:03', 0, '', '1380 (1380)'),
(38265, 'ITILSolution', 1380, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:42:03', 0, '', ''),
(38266, 'Ticket', 2024001080, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:44:47', 0, '', '1106'),
(38267, 'Ticket', 2024001080, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:44:47', 0, '', 'Helpdesk (1106)'),
(38268, 'Ticket', 2024001085, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:45:25', 0, '', '1107'),
(38269, 'Ticket', 2024001085, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:45:25', 0, '', 'Helpdesk (1107)'),
(38270, 'Ticket', 2024001082, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:46:51', 0, '', '1108'),
(38271, 'Ticket', 2024001082, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:46:51', 0, '', 'Helpdesk (1108)'),
(38272, 'Ticket', 2024001082, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:46:57', 12, '2', '6'),
(38273, 'Ticket', 2024001082, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:46:57', 16, '', '2024-11-01 15:46:57'),
(38274, 'Ticket', 2024001082, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:46:57', 17, '', '2024-11-01 15:46:57'),
(38275, 'TicketSatisfaction', 693, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 18:46:57', 0, '', ''),
(38276, 'Ticket', 2024001091, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:35:27', 12, '2', '5'),
(38277, 'Ticket', 2024001091, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:35:27', 17, '', '2024-11-01 17:35:27'),
(38278, 'Ticket', 2024001091, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:35:27', 0, '', '1381 (1381)'),
(38279, 'ITILSolution', 1381, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:35:27', 0, '', ''),
(38280, 'Ticket', 2024001090, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:57:20', 0, '', '1109'),
(38281, 'Ticket', 2024001090, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:57:20', 0, '', 'Helpdesk (1109)'),
(38282, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:57:27', 12, '2', '3'),
(38283, 'Ticket', 2024001081, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:59:01', 12, '2', '5'),
(38284, 'Ticket', 2024001081, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:59:01', 17, '', '2024-11-01 17:59:01'),
(38285, 'Ticket', 2024001081, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:59:01', 0, '', '1382 (1382)'),
(38286, 'ITILSolution', 1382, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 20:59:01', 0, '', ''),
(38287, 'Ticket', 2024001093, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:00:28', 0, '', '1110'),
(38288, 'Ticket', 2024001093, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:00:28', 0, '', 'Helpdesk (1110)'),
(38289, 'Ticket', 2024001093, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:00:34', 12, '2', '6'),
(38290, 'Ticket', 2024001093, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:00:34', 16, '', '2024-11-01 18:00:34'),
(38291, 'Ticket', 2024001093, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:00:34', 17, '', '2024-11-01 18:00:34'),
(38292, 'TicketSatisfaction', 694, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:00:34', 0, '', ''),
(38293, 'Ticket', 2024001087, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:03:18', 12, '2', '5'),
(38294, 'Ticket', 2024001087, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:03:18', 17, '', '2024-11-01 18:03:18'),
(38295, 'Ticket', 2024001087, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:03:18', 0, '', '1383 (1383)'),
(38296, 'ITILSolution', 1383, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-01 21:03:18', 0, '', ''),
(38297, 'Ticket', 2024001101, 'User', 15, 'Santos de Souza Jessica (170)', '2024-11-04 10:45:30', 4, '', 'Jessica Santos de Souza (170)'),
(38298, 'Ticket', 2024001101, '0', 20, 'Santos de Souza Jessica (170)', '2024-11-04 10:45:30', 0, '', ''),
(38299, 'Ticket', 2024001101, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:18:29', 7, 'Informática (1)', 'Informática &#62; Cadastrar Médico (2)'),
(38300, 'Ticket', 2024001101, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:18:29', 64, 'jessica (170)', 'vinicius (7)');
INSERT INTO `glpi_logs` (`id`, `itemtype`, `items_id`, `itemtype_link`, `linked_action`, `user_name`, `date_mod`, `id_search_option`, `old_value`, `new_value`) VALUES
(38301, 'Ticket', 2024001101, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:15', 150, '0', '5865'),
(38302, 'Ticket', 2024001101, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:15', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38303, 'Ticket', 2024001101, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:15', 12, '1', '2'),
(38304, 'Ticket', 2024001101, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:25', 12, '2', '5'),
(38305, 'Ticket', 2024001101, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:25', 17, '', '2024-11-04 09:23:25'),
(38306, 'Ticket', 2024001101, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:25', 0, '', '1384 (1384)'),
(38307, 'ITILSolution', 1384, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:23:25', 0, '', ''),
(38308, 'Ticket', 2024001100, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:45', 150, '0', '1'),
(38309, 'Ticket', 2024001100, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:45', 64, 'viviane (155)', 'vinicius (7)'),
(38310, 'Ticket', 2024001100, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:45', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38311, 'Ticket', 2024001100, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:45', 64, 'viviane (155)', 'vinicius (7)'),
(38312, 'Ticket', 2024001100, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:45', 12, '1', '2'),
(38313, 'Ticket', 2024001100, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:58', 12, '2', '5'),
(38314, 'Ticket', 2024001100, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:58', 17, '', '2024-11-04 09:24:58'),
(38315, 'Ticket', 2024001100, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:58', 0, '', '1385 (1385)'),
(38316, 'ITILSolution', 1385, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:24:58', 0, '', ''),
(38317, 'Ticket', 2024001080, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:33:21', 12, '2', '5'),
(38318, 'Ticket', 2024001080, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:33:21', 17, '', '2024-11-04 09:33:21'),
(38319, 'Ticket', 2024001080, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:33:21', 0, '', '1386 (1386)'),
(38320, 'ITILSolution', 1386, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 12:33:21', 0, '', ''),
(38321, 'Ticket', 2024001102, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-11-04 12:54:38', 4, '', 'Heloisa Viana Camelo (216)'),
(38322, 'Ticket', 2024001102, '0', 20, 'Viana Camelo Heloisa (216)', '2024-11-04 12:54:38', 0, '', ''),
(38323, 'Ticket', 2024001061, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38324, 'Ticket', 2024001061, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38325, 'TicketSatisfaction', 695, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38326, 'Ticket', 2024001077, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38327, 'Ticket', 2024001077, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38328, 'TicketSatisfaction', 696, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38329, 'Ticket', 2024001078, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38330, 'Ticket', 2024001078, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38331, 'TicketSatisfaction', 697, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38332, 'Ticket', 2024001084, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38333, 'Ticket', 2024001084, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38334, 'TicketSatisfaction', 698, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38335, 'Ticket', 2024001086, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38336, 'Ticket', 2024001086, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38337, 'TicketSatisfaction', 699, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38338, 'Ticket', 2024001088, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38339, 'Ticket', 2024001088, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38340, 'TicketSatisfaction', 700, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38341, 'Ticket', 2024001089, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38342, 'Ticket', 2024001089, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38343, 'TicketSatisfaction', 701, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38344, 'Ticket', 2024001092, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38345, 'Ticket', 2024001092, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38346, 'TicketSatisfaction', 702, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38347, 'Ticket', 2024001094, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38348, 'Ticket', 2024001094, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38349, 'TicketSatisfaction', 703, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38350, 'Ticket', 2024001095, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38351, 'Ticket', 2024001095, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38352, 'TicketSatisfaction', 704, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38353, 'Ticket', 2024001096, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38354, 'Ticket', 2024001096, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38355, 'TicketSatisfaction', 705, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38356, 'Ticket', 2024001099, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 12, '5', '6'),
(38357, 'Ticket', 2024001099, '', 0, 'cron_closeticket', '2024-11-04 15:46:27', 16, '', '2024-11-04 12:46:27'),
(38358, 'TicketSatisfaction', 706, '0', 20, 'cron_closeticket', '2024-11-04 15:46:27', 0, '', ''),
(38359, 'Ticket', 2024001103, 'User', 15, 'Alves Emerson (87)', '2024-11-04 15:48:37', 4, '', 'Emerson Alves (87)'),
(38360, 'Ticket', 2024001103, '0', 20, 'Alves Emerson (87)', '2024-11-04 15:48:37', 0, '', ''),
(38361, 'APIClient', 2, '0', 12, '', '2024-11-04 16:08:47', 0, '', 'Enpoint \'search\' called by 177.50.127.53 '),
(38362, 'APIClient', 2, '0', 12, '', '2024-11-04 16:08:48', 0, '', 'Enpoint \'initSession\' called by 177.50.127.53 '),
(38363, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:50', 0, '', 'Enpoint \'getGlpiConfig\' called by 177.50.127.53 (gustavo.campos)'),
(38364, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:50', 0, '', 'Enpoint \'pluginList\' called by 177.50.127.53 (gustavo.campos)'),
(38365, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:51', 0, '', 'Enpoint \'defaultConfig\' called by 177.50.127.53 (gustavo.campos)'),
(38366, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:51', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 177.50.127.53 (gustavo.campos)'),
(38367, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:52', 0, '', 'Enpoint \'basicInfo\' called by 177.50.127.53 (gustavo.campos)'),
(38368, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:52', 0, '', 'Enpoint \'getMyEntities\' called by 177.50.127.53 (gustavo.campos)'),
(38369, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:08:53', 0, '', 'Enpoint \'search\' called by 177.50.127.53 (gustavo.campos)'),
(38370, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:01', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38371, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:02', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38372, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:02', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38373, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:03', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38374, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:03', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38375, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:04', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38376, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:05', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38377, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:05', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38378, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:06', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.156 (gustavo.campos)'),
(38379, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:21', 0, '', 'Enpoint \'SolutionType\' called by 177.50.127.53 (gustavo.campos)'),
(38380, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:21', 0, '', 'Enpoint \'PendingReason\' called by 177.50.127.53 (gustavo.campos)'),
(38381, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:21', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.50.121.156 (gustavo.campos)'),
(38382, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:33', 0, '', 'Enpoint \'ITILSolution\' called by 177.50.127.53 (gustavo.campos)'),
(38383, 'Ticket', 2024001075, '', 0, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:33', 12, '2', '5'),
(38384, 'Ticket', 2024001075, '', 0, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:33', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(38385, 'Ticket', 2024001075, '', 0, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:33', 17, '', '2024-11-04 13:09:33'),
(38386, 'Ticket', 2024001075, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:33', 0, '', '1387 (1387)'),
(38387, 'ITILSolution', 1387, '0', 20, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:33', 0, '', ''),
(38388, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:34', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38389, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:34', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38390, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:35', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38391, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:36', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38392, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:36', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38393, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:37', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.121.156 (gustavo.campos)'),
(38394, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:40', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.156 (gustavo.campos)'),
(38395, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:40', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38396, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:41', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.156 (gustavo.campos)'),
(38397, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:41', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38398, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:42', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.156 (gustavo.campos)'),
(38399, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:42', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38400, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:42', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38401, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:43', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.156 (gustavo.campos)'),
(38402, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:43', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.127.53 (gustavo.campos)'),
(38403, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:54', 0, '', 'Enpoint \'SolutionType\' called by 177.50.127.53 (gustavo.campos)'),
(38404, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:54', 0, '', 'Enpoint \'PendingReason\' called by 177.50.127.53 (gustavo.campos)'),
(38405, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:09:54', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.50.127.53 (gustavo.campos)'),
(38406, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:30', 0, '', 'Enpoint \'PendingReason\' called by 177.50.127.53 (gustavo.campos)'),
(38407, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:35', 0, '', 'Enpoint \'ITILFollowup\' called by 177.50.127.53 (gustavo.campos)'),
(38408, 'Ticket', 2024001073, 'ITILFollowup', 17, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:35', 0, '', '1111'),
(38409, 'Ticket', 2024001073, 'ITILFollowup', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:35', 0, '', 'Helpdesk (1111)'),
(38410, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:36', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38411, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:37', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38412, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:37', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38413, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:38', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38414, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:38', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38415, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:39', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.127.53 (gustavo.campos)'),
(38416, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:44', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38417, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:45', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38418, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:45', 0, '', 'Enpoint \'Ticket\' called by 177.50.122.117 (gustavo.campos)'),
(38419, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:46', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38420, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:46', 0, '', 'Enpoint \'Ticket\' called by 177.50.122.117 (gustavo.campos)'),
(38421, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:47', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38422, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:47', 0, '', 'Enpoint \'Ticket\' called by 177.50.122.117 (gustavo.campos)'),
(38423, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:48', 0, '', 'Enpoint \'Ticket\' called by 177.50.122.117 (gustavo.campos)'),
(38424, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:48', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.122.117 (gustavo.campos)'),
(38425, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:52', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38426, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:52', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38427, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:53', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38428, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:54', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38429, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:54', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38430, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:55', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38431, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:55', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38432, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:55', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38433, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:14:56', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.122.117 (gustavo.campos)'),
(38434, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:15:16', 0, '', 'Enpoint \'PendingReason\' called by 177.50.127.53 (gustavo.campos)'),
(38435, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:00', 0, '', 'Enpoint \'ITILFollowup\' called by 177.50.127.53 (gustavo.campos)'),
(38436, 'Ticket', 2024001074, 'ITILFollowup', 17, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:00', 0, '', '1112'),
(38437, 'Ticket', 2024001074, 'ITILFollowup', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:00', 0, '', 'Helpdesk (1112)'),
(38438, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:01', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38439, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:02', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38440, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:02', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38441, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:04', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38442, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:05', 0, '', 'Enpoint \'Ticket\' called by 177.50.127.53 (gustavo.campos)'),
(38443, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-04 16:17:05', 0, '', 'Enpoint \'documentsTicket\' called by 177.50.127.53 (gustavo.campos)'),
(38444, 'Ticket', 2024001103, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:49:47', 7, 'Informática (1)', 'Informática &#62; Outros &#62; Aproveitamento de Etiqueta (36)'),
(38445, 'Ticket', 2024001103, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:49:47', 64, 'emerson (87)', 'vinicius (7)'),
(38446, 'Ticket', 2024001103, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:52:15', 150, '0', '3818'),
(38447, 'Ticket', 2024001103, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:52:15', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38448, 'Ticket', 2024001103, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:52:15', 12, '1', '2'),
(38449, 'Ticket', 2024001103, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:54:15', 12, '2', '5'),
(38450, 'Ticket', 2024001103, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:54:15', 17, '', '2024-11-04 13:54:15'),
(38451, 'Ticket', 2024001103, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:54:15', 0, '', '1388 (1388)'),
(38452, 'ITILSolution', 1388, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 16:54:15', 0, '', ''),
(38453, 'Ticket', 2024001102, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:00:46', 150, '0', '14768'),
(38454, 'Ticket', 2024001102, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:00:46', 64, 'heloisa (216)', 'vinicius (7)'),
(38455, 'Ticket', 2024001102, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:00:46', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38456, 'Ticket', 2024001102, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:00:46', 64, 'heloisa (216)', 'vinicius (7)'),
(38457, 'Ticket', 2024001102, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:00:46', 12, '1', '2'),
(38458, 'Document', 309, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:02:25', 0, '', ''),
(38459, 'Document', 309, 'ITILFollowup', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:02:25', 0, '', 'Helpdesk (1113)'),
(38460, 'Ticket', 2024001102, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:02:25', 0, '', '1113'),
(38461, 'Ticket', 2024001102, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:02:25', 0, '', 'Helpdesk (1113)'),
(38462, 'Document', 310, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:52:29', 0, '', ''),
(38463, 'Document', 310, 'ITILFollowup', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:52:29', 0, '', 'Helpdesk (1114)'),
(38464, 'Ticket', 2024001102, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:52:29', 0, '', '1114'),
(38465, 'Ticket', 2024001102, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-04 17:52:29', 0, '', 'Helpdesk (1114)'),
(38466, 'Ticket', 2024001104, 'User', 15, 'Alves Emerson (87)', '2024-11-04 18:54:13', 4, '', 'Emerson Alves (87)'),
(38467, 'Ticket', 2024001104, '0', 20, 'Alves Emerson (87)', '2024-11-04 18:54:13', 0, '', ''),
(38468, 'Ticket', 2024001105, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-11-04 18:57:07', 4, '', 'Heloisa Viana Camelo (216)'),
(38469, 'Ticket', 2024001105, '0', 20, 'Viana Camelo Heloisa (216)', '2024-11-04 18:57:07', 0, '', ''),
(38470, 'Ticket', 2024001104, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:41', 150, '0', '1'),
(38471, 'Ticket', 2024001104, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:41', 64, 'emerson (87)', 'vinicius (7)'),
(38472, 'Ticket', 2024001104, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:41', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38473, 'Ticket', 2024001104, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:41', 64, 'emerson (87)', 'vinicius (7)'),
(38474, 'Ticket', 2024001104, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:41', 12, '1', '2'),
(38475, 'Ticket', 2024001104, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:52', 12, '2', '5'),
(38476, 'Ticket', 2024001104, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:52', 17, '', '2024-11-04 16:11:52'),
(38477, 'Ticket', 2024001104, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:52', 0, '', '1389 (1389)'),
(38478, 'ITILSolution', 1389, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 19:11:52', 0, '', ''),
(38479, 'Ticket', 2024001102, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 20:39:07', 12, '2', '5'),
(38480, 'Ticket', 2024001102, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-04 20:39:07', 17, '', '2024-11-04 17:39:07'),
(38481, 'Ticket', 2024001102, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-04 20:39:07', 0, '', '1390 (1390)'),
(38482, 'ITILSolution', 1390, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-04 20:39:07', 0, '', ''),
(38483, 'Ticket', 2024001106, 'User', 15, 'Santos de Souza Jessica (170)', '2024-11-05 10:28:24', 4, '', 'Jessica Santos de Souza (170)'),
(38484, 'Ticket', 2024001106, '0', 20, 'Santos de Souza Jessica (170)', '2024-11-05 10:28:24', 0, '', ''),
(38485, 'Ticket', 2024001106, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:06', 7, 'Informática (1)', 'Informática &#62; Cadastrar Médico (2)'),
(38486, 'Ticket', 2024001106, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:06', 64, 'jessica (170)', 'vinicius (7)'),
(38487, 'Ticket', 2024001106, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:11', 150, '0', '287'),
(38488, 'Ticket', 2024001106, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:11', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38489, 'Ticket', 2024001106, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:11', 12, '1', '2'),
(38490, 'Ticket', 2024001106, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:37', 12, '2', '5'),
(38491, 'Ticket', 2024001106, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:37', 17, '', '2024-11-05 07:33:37'),
(38492, 'Ticket', 2024001106, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:37', 0, '', '1391 (1391)'),
(38493, 'ITILSolution', 1391, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-05 10:33:37', 0, '', ''),
(38494, 'Ticket', 2024001104, '', 0, 'Alves Emerson (87)', '2024-11-05 11:35:41', 12, '5', '6'),
(38495, 'Ticket', 2024001104, '', 0, 'Alves Emerson (87)', '2024-11-05 11:35:41', 16, '', '2024-11-05 08:35:41'),
(38496, 'TicketSatisfaction', 707, '0', 20, 'Alves Emerson (87)', '2024-11-05 11:35:41', 0, '', ''),
(38497, 'Ticket', 2024001104, 'ITILFollowup', 17, 'Alves Emerson (87)', '2024-11-05 11:35:41', 0, '', '1115'),
(38498, 'Ticket', 2024001104, 'ITILFollowup', 12, 'Alves Emerson (87)', '2024-11-05 11:35:41', 0, '', '&nbsp; (1115)'),
(38499, 'Ticket', 2024001107, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-11-05 12:06:23', 4, '', 'Gustavo de Moraes Correa (38)'),
(38500, 'Ticket', 2024001107, 'User', 15, 'de Moraes Correa Gustavo (38)', '2024-11-05 12:06:23', 66, '', 'Gustavo de Moraes Correa (38)'),
(38501, 'Ticket', 2024001107, '0', 20, 'de Moraes Correa Gustavo (38)', '2024-11-05 12:06:23', 0, '', ''),
(38502, 'Ticket', 2024001081, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 12, '5', '6'),
(38503, 'Ticket', 2024001081, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 16, '', '2024-11-05 09:47:46'),
(38504, 'TicketSatisfaction', 708, '0', 20, 'cron_closeticket', '2024-11-05 12:47:46', 0, '', ''),
(38505, 'Ticket', 2024001087, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 12, '5', '6'),
(38506, 'Ticket', 2024001087, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 16, '', '2024-11-05 09:47:46'),
(38507, 'TicketSatisfaction', 709, '0', 20, 'cron_closeticket', '2024-11-05 12:47:46', 0, '', ''),
(38508, 'Ticket', 2024001091, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 12, '5', '6'),
(38509, 'Ticket', 2024001091, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 16, '', '2024-11-05 09:47:46'),
(38510, 'TicketSatisfaction', 710, '0', 20, 'cron_closeticket', '2024-11-05 12:47:46', 0, '', ''),
(38511, 'Ticket', 2024001097, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 12, '5', '6'),
(38512, 'Ticket', 2024001097, '', 0, 'cron_closeticket', '2024-11-05 12:47:46', 16, '', '2024-11-05 09:47:46'),
(38513, 'TicketSatisfaction', 711, '0', 20, 'cron_closeticket', '2024-11-05 12:47:46', 0, '', ''),
(38514, 'Ticket', 2024001108, 'User', 15, 'Mendonça dos Santos Renata (167)', '2024-11-05 12:50:11', 4, '', 'Renata Mendonça dos Santos (167)'),
(38515, 'Ticket', 2024001108, '0', 20, 'Mendonça dos Santos Renata (167)', '2024-11-05 12:50:11', 0, '', ''),
(38516, 'Ticket', 2024001090, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:03', 0, '', '1116'),
(38517, 'Ticket', 2024001090, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:03', 0, '', 'Helpdesk (1116)'),
(38518, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:14', 7, 'Informática (1)', 'Informática &#62; Softlab &#62; Impressão/Laudos (27)'),
(38519, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:23', 12, '3', '6'),
(38520, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:23', 16, '', '2024-11-05 10:51:23'),
(38521, 'Ticket', 2024001090, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:23', 17, '', '2024-11-05 10:51:23'),
(38522, 'TicketSatisfaction', 712, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-05 13:51:23', 0, '', ''),
(38523, 'Ticket', 2024001109, 'User', 15, 'Barros De Oliveira Taynara (122)', '2024-11-05 14:03:22', 4, '', 'Taynara Barros De Oliveira (122)'),
(38524, 'Ticket', 2024001109, '0', 20, 'Barros De Oliveira Taynara (122)', '2024-11-05 14:03:22', 0, '', ''),
(38525, 'Ticket', 2024001108, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:11:37', 150, '0', '1'),
(38526, 'Ticket', 2024001108, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:11:37', 64, 'renata (167)', 'vinicius (7)'),
(38527, 'Ticket', 2024001108, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:11:37', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38528, 'Ticket', 2024001108, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:11:37', 64, 'renata (167)', 'vinicius (7)'),
(38529, 'Ticket', 2024001108, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:11:37', 12, '1', '2'),
(38530, 'Ticket', 2024001108, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:14:47', 12, '2', '5'),
(38531, 'Ticket', 2024001108, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:14:47', 17, '', '2024-11-05 11:14:47'),
(38532, 'Ticket', 2024001108, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:14:47', 0, '', '1392 (1392)'),
(38533, 'ITILSolution', 1392, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:14:47', 0, '', ''),
(38534, 'Ticket', 2024001107, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:17:54', 150, '0', '1'),
(38535, 'Ticket', 2024001107, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:17:54', 64, 'gustavo (38)', 'vinicius (7)'),
(38536, 'Ticket', 2024001107, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:17:54', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38537, 'Ticket', 2024001107, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:17:54', 64, 'gustavo (38)', 'vinicius (7)'),
(38538, 'Ticket', 2024001107, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:17:54', 12, '1', '2'),
(38539, 'Ticket', 2024001107, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:18:05', 12, '2', '5'),
(38540, 'Ticket', 2024001107, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:18:05', 17, '', '2024-11-05 11:18:05'),
(38541, 'Ticket', 2024001107, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:18:05', 0, '', '1393 (1393)'),
(38542, 'ITILSolution', 1393, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:18:05', 0, '', ''),
(38543, 'Ticket', 2024001109, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-05 14:21:01', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
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INSERT INTO `glpi_logs` (`id`, `itemtype`, `items_id`, `itemtype_link`, `linked_action`, `user_name`, `date_mod`, `id_search_option`, `old_value`, `new_value`) VALUES
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(38703, 'Ticket', 2024001120, 'User', 15, 'Santos de Souza Jessica (170)', '2024-11-08 09:47:02', 4, '', 'Jessica Santos de Souza (170)'),
(38704, 'Ticket', 2024001120, '0', 20, 'Santos de Souza Jessica (170)', '2024-11-08 09:47:02', 0, '', ''),
(38705, 'Ticket', 2024001121, 'User', 15, 'Sousa Silva Luanna Beatriz (107)', '2024-11-08 11:45:17', 4, '', 'Luanna Beatriz Sousa Silva (107)'),
(38706, 'Ticket', 2024001121, '0', 20, 'Sousa Silva Luanna Beatriz (107)', '2024-11-08 11:45:17', 0, '', ''),
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(38709, 'Document', 312, '0', 20, 'Barros De Oliveira Taynara (122)', '2024-11-08 13:58:23', 0, '', ''),
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(38711, 'Ticket', 2024001123, 'Document', 15, 'Barros De Oliveira Taynara (122)', '2024-11-08 13:58:23', 0, '', 'Documento do Chamado 2024001123 (312)'),
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(38746, 'Ticket', 2024001121, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-08 14:26:26', 7, 'Informática (1)', 'Informática &#62; Impressora (4)'),
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(38748, 'Ticket', 2024001124, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-11-08 14:32:08', 4, '', 'Heloisa Viana Camelo (216)'),
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(38793, 'Ticket', 2024001125, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-08 17:59:49', 1, 'impressora com problemas na impressão. Quando imprimi mais  de 3 folha', 'Impressora com problemas'),
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(38970, 'UserEmail', 219, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-12 16:00:31', 0, '', ''),
(38971, 'User', 230, 'Profile', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 16:00:31', 0, '', 'Laboratório CAPC (0), Funcionário (1)'),
(38972, 'Profile', 1, 'User', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 16:00:31', 0, '', 'Bianca Souza Fernandes (230), Laboratório CAPC (0)'),
(38973, 'Entity', 0, 'User', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 16:00:31', 0, '', 'Bianca Souza Fernandes (230), Funcionário (1)'),
(38974, 'User', 230, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-12 16:00:31', 0, '', ''),
(38975, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 18:59:56', 7, 'Informática (1)', 'Informática &#62; Outros &#62; Aproveitamento de Etiqueta (36)'),
(38976, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 18:59:56', 64, 'emerson (87)', 'vinicius (7)'),
(38977, 'Ticket', 2024001138, 'User', 15, 'Rodrigues Silva Raphael  (139)', '2024-11-12 19:05:17', 4, '', 'Raphael  Rodrigues Silva (139)'),
(38978, 'Ticket', 2024001138, '0', 20, 'Rodrigues Silva Raphael  (139)', '2024-11-12 19:05:17', 0, '', ''),
(38979, 'Ticket', 2024001136, 'ITILFollowup', 17, 'Alves Emerson (87)', '2024-11-12 19:09:10', 0, '', '1133'),
(38980, 'Ticket', 2024001136, 'ITILFollowup', 12, 'Alves Emerson (87)', '2024-11-12 19:09:10', 0, '', 'Acompanhamento (1133)'),
(38981, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:12:37', 150, '0', '13242'),
(38982, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:12:37', 64, 'emerson (87)', 'vinicius (7)'),
(38983, 'Ticket', 2024001136, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:12:37', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38984, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:12:37', 64, 'emerson (87)', 'vinicius (7)'),
(38985, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:12:37', 12, '1', '2'),
(38986, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:15:06', 12, '2', '5'),
(38987, 'Ticket', 2024001136, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:15:06', 17, '', '2024-11-12 16:15:06'),
(38988, 'Ticket', 2024001136, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:15:06', 0, '', '1411 (1411)'),
(38989, 'ITILSolution', 1411, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:15:06', 0, '', ''),
(38990, 'Ticket', 2024001138, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:11', 7, 'Informática (1)', 'Informática &#62; Cadastrar Médico (2)'),
(38991, 'Ticket', 2024001138, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:11', 64, 'raphael (139)', 'vinicius (7)'),
(38992, 'Ticket', 2024001138, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:20', 150, '0', '1443'),
(38993, 'Ticket', 2024001138, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:20', 5, '', 'Vinícius Caetano de Freitas (7)'),
(38994, 'Ticket', 2024001138, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:20', 12, '1', '2'),
(38995, 'Ticket', 2024001138, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:30', 12, '2', '5'),
(38996, 'Ticket', 2024001138, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:30', 17, '', '2024-11-12 16:29:30'),
(38997, 'Ticket', 2024001138, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:30', 0, '', '1412 (1412)'),
(38998, 'ITILSolution', 1412, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:29:30', 0, '', ''),
(38999, 'Ticket', 2024001121, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:30:48', 0, '', '1134'),
(39000, 'Ticket', 2024001121, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:30:48', 0, '', 'Helpdesk (1134)'),
(39001, 'Ticket', 2024001126, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:33:23', 12, '3', '5'),
(39002, 'Ticket', 2024001126, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:33:23', 17, '', '2024-11-12 16:33:23'),
(39003, 'Ticket', 2024001126, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:33:23', 0, '', '1413 (1413)'),
(39004, 'ITILSolution', 1413, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-12 19:33:23', 0, '', ''),
(39005, 'Ticket', 2024001139, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-11-13 11:50:41', 4, '', 'Heloisa Viana Camelo (216)'),
(39006, 'Ticket', 2024001139, '0', 20, 'Viana Camelo Heloisa (216)', '2024-11-13 11:50:41', 0, '', ''),
(39007, 'Ticket', 2024001140, 'User', 15, 'Custodio da Costa Ana Paula (11)', '2024-11-13 11:57:03', 4, '', 'Ana Paula Custodio da Costa (11)'),
(39008, 'Ticket', 2024001140, 'User', 15, 'Custodio da Costa Ana Paula (11)', '2024-11-13 11:57:03', 66, '', 'Ana Paula Custodio da Costa (11)'),
(39009, 'Ticket', 2024001140, '0', 20, 'Custodio da Costa Ana Paula (11)', '2024-11-13 11:57:03', 0, '', ''),
(39010, 'Ticket', 2024001141, 'User', 15, 'Viana Camelo Heloisa (216)', '2024-11-13 12:10:42', 4, '', 'Heloisa Viana Camelo (216)'),
(39011, 'Ticket', 2024001141, '0', 20, 'Viana Camelo Heloisa (216)', '2024-11-13 12:10:42', 0, '', ''),
(39012, 'Ticket', 2024001142, 'User', 15, 'Santos de Souza Jessica (170)', '2024-11-13 12:29:57', 4, '', 'Jessica Santos de Souza (170)'),
(39013, 'Ticket', 2024001142, '0', 20, 'Santos de Souza Jessica (170)', '2024-11-13 12:29:57', 0, '', ''),
(39014, 'Ticket', 2024001140, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:41:39', 150, '0', '9876'),
(39015, 'Ticket', 2024001140, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:41:39', 64, 'anapaula (11)', 'vinicius (7)'),
(39016, 'Ticket', 2024001140, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:41:39', 5, '', 'Vinícius Caetano de Freitas (7)'),
(39017, 'Ticket', 2024001140, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:41:39', 64, 'anapaula (11)', 'vinicius (7)'),
(39018, 'Ticket', 2024001140, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:41:39', 12, '1', '2'),
(39019, 'Ticket', 2024001140, 'ITILFollowup', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:42:34', 0, '', '1135'),
(39020, 'Ticket', 2024001140, 'ITILFollowup', 12, 'Caetano de Freitas Vinícius (7)', '2024-11-13 14:42:34', 0, '', 'Helpdesk (1135)'),
(39021, 'Ticket', 2024001142, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:34:50', 7, '&nbsp; (0)', 'Informática &#62; Cadastrar Médico (2)'),
(39022, 'Ticket', 2024001142, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:34:50', 64, 'jessica (170)', 'vinicius (7)'),
(39023, 'Ticket', 2024001142, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:34:58', 150, '0', '11101'),
(39024, 'Ticket', 2024001142, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:34:58', 5, '', 'Vinícius Caetano de Freitas (7)'),
(39025, 'Ticket', 2024001142, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:34:58', 12, '1', '2'),
(39026, 'Ticket', 2024001142, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:39:11', 12, '2', '5'),
(39027, 'Ticket', 2024001142, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:39:11', 17, '', '2024-11-13 12:39:11'),
(39028, 'Ticket', 2024001142, 'ITILSolution', 17, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:39:11', 0, '', '1414 (1414)'),
(39029, 'ITILSolution', 1414, '0', 20, 'Caetano de Freitas Vinícius (7)', '2024-11-13 15:39:11', 0, '', ''),
(39030, 'Ticket', 2024001139, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 16:46:37', 150, '0', '17756'),
(39031, 'Ticket', 2024001139, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 16:46:37', 64, 'heloisa (216)', 'vinicius (7)'),
(39032, 'Ticket', 2024001139, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-13 16:46:37', 5, '', 'Vinícius Caetano de Freitas (7)'),
(39033, 'Ticket', 2024001139, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 16:46:37', 64, 'heloisa (216)', 'vinicius (7)'),
(39034, 'Ticket', 2024001139, '', 0, 'Caetano de Freitas Vinícius (7)', '2024-11-13 16:46:37', 12, '1', '2'),
(39035, 'Ticket', 2024001139, 'User', 15, 'Caetano de Freitas Vinícius (7)', '2024-11-13 16:46:48', 66, '', 'Thiago De Sá Mereb (8)'),
(39036, 'APIClient', 2, '0', 12, '', '2024-11-13 16:47:26', 0, '', 'Enpoint \'search\' called by 177.51.102.216 '),
(39037, 'APIClient', 2, '0', 12, '', '2024-11-13 16:47:26', 0, '', 'Enpoint \'initSession\' called by 177.50.121.157 '),
(39038, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:27', 0, '', 'Enpoint \'getGlpiConfig\' called by 177.51.102.216 (gustavo.campos)'),
(39039, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:28', 0, '', 'Enpoint \'pluginList\' called by 177.50.121.157 (gustavo.campos)'),
(39040, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:28', 0, '', 'Enpoint \'defaultConfig\' called by 177.51.102.216 (gustavo.campos)'),
(39041, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:29', 0, '', 'Enpoint \'PluginActualtimeConfig\' called by 177.50.121.157 (gustavo.campos)'),
(39042, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:29', 0, '', 'Enpoint \'basicInfo\' called by 177.50.121.157 (gustavo.campos)'),
(39043, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:30', 0, '', 'Enpoint \'getMyEntities\' called by 177.50.121.157 (gustavo.campos)'),
(39044, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:30', 0, '', 'Enpoint \'search\' called by 177.50.121.157 (gustavo.campos)'),
(39045, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:57', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39046, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:57', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39047, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:58', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39048, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:58', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39049, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:59', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39050, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:47:59', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39051, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:00', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39052, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:00', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39053, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:01', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.102.216 (gustavo.campos)'),
(39054, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:05', 0, '', 'Enpoint \'SolutionType\' called by 177.51.102.216 (gustavo.campos)'),
(39055, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:05', 0, '', 'Enpoint \'PendingReason\' called by 177.51.102.216 (gustavo.campos)'),
(39056, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:06', 0, '', 'Enpoint \'SolutionTemplate\' called by 177.51.102.216 (gustavo.campos)'),
(39057, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 0, '', 'Enpoint \'ITILSolution\' called by 177.51.102.216 (gustavo.campos)'),
(39058, 'Ticket', 2024001131, '', 0, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 12, '2', '5'),
(39059, 'Ticket', 2024001131, '', 0, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 64, 'vinicius (7)', 'gustavo.campos (37)'),
(39060, 'Ticket', 2024001131, '', 0, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 17, '', '2024-11-13 13:48:14'),
(39061, 'Ticket', 2024001131, 'ITILSolution', 17, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 0, '', '1415 (1415)'),
(39062, 'ITILSolution', 1415, '0', 20, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 0, '', ''),
(39063, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:14', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39064, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:15', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39065, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:15', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39066, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:16', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39067, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:16', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39068, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:17', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.109.146 (gustavo.campos)'),
(39069, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:24', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39070, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:24', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39071, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:24', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39072, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:25', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39073, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:25', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39074, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:26', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39075, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:26', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39076, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:27', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39077, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:27', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.106.167 (gustavo.campos)'),
(39078, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:34', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39079, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:34', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39080, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:35', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39081, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:35', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39082, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:36', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39083, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:36', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39084, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:37', 0, '', 'Enpoint \'Ticket\' called by 177.51.109.146 (gustavo.campos)'),
(39085, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:37', 0, '', 'Enpoint \'Ticket\' called by 177.51.106.167 (gustavo.campos)'),
(39086, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:37', 0, '', 'Enpoint \'documentsTicket\' called by 177.51.106.167 (gustavo.campos)'),
(39087, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:47', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39088, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:48', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39089, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:48', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39090, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:49', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39091, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:49', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)'),
(39092, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:50', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39093, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:50', 0, '', 'Enpoint \'Ticket\' called by 177.50.121.157 (gustavo.campos)'),
(39094, 'APIClient', 2, '0', 12, 'Alves Campos Gustavo (37)', '2024-11-13 16:48:51', 0, '', 'Enpoint \'Ticket\' called by 177.51.102.216 (gustavo.campos)');
